USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
Super Meeting Final Presentation
1. A L I G N M E N T T R U M P S O U T P U T:
T H E I M P O R TA N C E O F A D D R E S S I N G
C O N T E N T, E M O T I O N , & E X P E C TAT I O N S
A S T U D Y O N M A N A G I N G S T R E S S I N T E A M M E E T I N G S
TA R A , M A R I A , L A W R E N C E
D . C O M P R E S S , D . S C H O O L , S TA N F O R D U N I V E R S I T Y, S P R I N G 2 0 1 5
2. S T R E S S O R : WA S T I N G T I M E D U R I N G
T E A M M E E T I N G S
I D O N ’ T
N E E D
JEREMY, AN EARLY
EMPLOYEE AT A
RAPIDLY GROWING
STARTUP IN SF, NEEDS
TO FEEL LIKE HIS TIME
IS BEING VALUED
DURING TEAM
MEETINGS SO THAT HE
CAN STAY FOCUSED,
PRODUCTIVE, AND
EFFICIENT EVERY
MINUTE HE IS THERE.
I D O N ’ T
N E E D T O
B E H E R E
T H E S E G U Y S
A R E N ’ T
P R E PA R E D
L E T ’ S H AV E T H I S
U N N E C E S S A RY S I D E
C O N V E R S AT I O N
3. S M A L L E S T B E H AV I O R T O M E A S U R E :
G R O U P A WA R E N E S S O F T I M E
W E S C H E D U L E D T H I S F O R
A N H O U R , B U T T O D AY
L E T ’ S A C C O M P L I S H T H I S
I N 4 5 M I N S !
4. HOW MIGHT WE
E S TA B L I S H A S E N S E O F U R G E N C Y
B E F O R E & D U R I N G T E A M M E E T I N G S
S O T H AT I N D I V I D U A L S F E E L L I K E
T H E I R T I M E I S R E S P E C T E D ?
1. A N N O U N C E T H E T I M E
2. WAT C H T H E C L O C K
3. C R O W D S O U R C E T I M E
P O T E N T I A L S O L U T I O N S
T O I N C E N T I V I Z E
S H O RT E R M E E T I N G S
5. P R O T O T Y P E 1 : 3 S I M P L E H A C K S T O B R I N G
A WA R E N E S S T O T I M E S P E N T I N M E E T I N G
1 2 3
P O S I T I V E S E N S E O F
U R G E N C Y
S T R E S S F U L T O S E E
C L O C K
T E A M I N P U T G O O D ,
D I F F I C U LT T O D O
6. ACTUAL TIME SPENT IN
MEETINGS IS MORE OR LESS
IRRELEVANT, AS LONG AS TEAM
MEMBERS FEEL LIKE THEIR TIME
IS USED EFFICIENTLY.
PROTOTYPE 1 KEY LEARNING
7. S U P E R M E E T I N G
P R O T O T Y P E 2 :
S U P E R M E E T I N G A P P F O R
C R O W D S O U R C I N G T I M E
8. P R O T O T Y P E 2 : S U P E R M E E T I N G A P P
F O R C R O W D S O U R C I N G T I M E
T E A M L E A D E R
O P E N S A P P &
C R E AT E S A
M E E T I N G B Y
N A M I N G I T
T E A M L E A D E R
S E N D S T H I S
L I N K T O T E A M
T E A M L E A D E R
I N P U T S
P E R S O N A L
T I M E
P R E F E R E N C E &
P R E S S E S ”
V O T E ” T O
S U B M I T
9. P R O T O T Y P E 2 : S U P E R M E E T I N G A P P
F O R C R O W D S O U R C I N G T I M E
T E A M M E M B E R
O P E N S L I N K
T O T H I S
S C R E E N
R E S U LT S G E T
U P D AT E D I N
R E A L T I M E A S
P E O P L E V O T E
2 N D L O W E S T
T I M E I S
D I S P L AY E D
E A C H M E M B E R
S U B M I T S T H E I R
T I M E
P R E F E R E N C E
A N O N Y M O U S
V I S U A L
D I S T R I B U T I O N
O F T I M E S
10. J E R E M Y ’ S S T O RY: S TA R T U P N O R M S B U T T
H E A D S W I T H C O R P O R AT E M A N A G E R S
I ’ M I N A
M E E T I N G …
G C H AT M E
I H AV E 2 - 3
M E E T I N G S
E V E RY D AY. & I
H AV E N O
C O N T R O L
T H E Y G O H O M E
AT 5 . I G O
H O M E W H E N
M Y W O R K I S
D O N E …
A R O U N D 1 1
11. T R I A L D E S I G N : I N - D E P T H I N T E R V I E W S & F I E L D
S T U D I E S O N B O T H T E A M S & I N D I V I D U A L S
5 P E R S O N
S TA RT U P
T E A M
3 P E R S O N
S T U D E N T
T E A M
6 P E R S O N
S A L E S
D I V I S I O N
3 0
I N D I V I D U A L S
5 P E R S O N
S TA RT U P
T E A M
3 P E R S O N
S T U D E N T
T E A M
6 P E R S O N
S A L E S
D I V I S I O N
3 0
I N D I V I D U A L S *
no SuperMeeting using SuperMeeting
* H Y P O T H E T I C A L T E A M
S I T U AT I O N
2/3 of these people are having meetings every day,
average meeting is 47 mins, & 44% of these meetings are going over time
12. U S I N G
ARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"
Emotional
State Before
Meeting
Emotional
State After
Meeting
0"
1"
2"
3"
4"
5"
STRESSED" CALM" PREPARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"
0"
1"
2"
3"
4"
5"
STRESSED" CALM" PREPARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"
T R A D I T I O N A L
T E A M M E E T I N G
1.
2. 3.
4.
1 . P E O P L E G E N E R A L LY D O
F E E L P R O D U C T I V E A F T E R
M E E T I N G S , B U T AT A H I G H
C O S T
2 . W I T H S M , P E O P L E
A R E M O R E S T R E S S E D
I N T H E B E G , B U T
T H I S C O U L D B E
H E A LT H Y S T R E S S
3 . W I T H S M ,
T H E R E ’ S M U C H
M O R E E X C I T E M E N T
O V E R A L L ! YAY !
4 . W I T H S M F R U S T R AT I O N
O V E R A L L I S L O W B O T H I N
T H E B E G I N N I N G A N D E N D
O F T H E M E E T I N G
13. no way. these results are too good to be true!
but are they?
14. 1 2 O U T O F T H E 1 4 P E O P L E I N T E A M S S P O K E
S O L E LY A B O U T E M O T I O N A L S TAT E & A L I G N M E N T
S I M P L E !
I WA S S T R E S S E D
WA L K I N G I N B E C A U S E I
H A D A L O T T O D O , A N D
L E A R N I N G T H AT
E V E RY O N E E L S E WA S O N
T H E S A M E PA G E F E LT S O
G O O D
J U S T H AV I N G A
T E A M L E A D E R
H E L P E D S O M U C H
H E L P E D A L I G N O U R
P S Y C H O L O G I C A L
S TAT E
S E T T I N G
E X P E C TAT I O N S
“ T I M E ” WA S A B O U T
M O R E T H A N J U S T
T I M E
15. K E Y T O S T R E S S M A N A G E M E N T
A R O U N D T E A M M E E T I N G S : A L I G N M E N T
S H O RT E N
M E E T I N G T I M E
C R E AT E S E N S E O F
U R G E N C Y T O
E L I M I N AT E T I M E
WA S TA G E
A L I G N M E M B E R S
O N E X P E C TAT I O N S
F O R C O N T E N T,
E M O T I O N A L S TAT E ,
& D U R AT I O N
A L I G N M E N T I S M O R E I M P O RTA N T T H A N E F F I C I E N C Y
L E A R N I N G : U S E R S U S E D T H E C R O W D S O U R C E D G O A L
A S A N E M O T I O N A L S I G N A L
16. N E X T S T E P S : T E S T I N G A L I G N M E N T
E X P L I C I T LY & C O N T I N U O U S U S E / F E E D B A C K
G I V I N G M O R E
F E E D B A C K O N
T I M E , T I M E L O G ,
H I S T O RY O F
T E A M M E E T I N G S ,
E T C
E X P E C T E D T I M E =
P S Y C H O L O G I C A L
S TAT E + M E E T I N G
C O N T E N T +
P E R S O N A L W O R K
R AT E