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Executive
 Partner    MSS Overview
Focused
 On Your
Business
Success
Partner for Business Success
 ABOUT
  MSS      Top Ranked       #1 Ranked Regional Management Consulting Firm

           Great History    25 years of successfully serving Global 2000 and
                             mid-size organizations

  OUR
SERVICES      Effect        Facilitate clear strategies and drive change
             Change         Foster innovation through external perspective

                            Create excellence in operations and processes
             Improve        Enable measurement and accountability
           Performance      Reduce risk and enhance value chains

            Leverage        Align technology for business advantage
           Technology       Implement and optimize critical business systems


WE ARE     High Impact      ASAPTM = Accelerated, Strategy, Alignment & Planning
UNIQUE
            High Value      Higher value by providing top-tier resources, method
                             and intellectual property without top-tier rates
Business Consulting Services
                            Effecting Change, Improving Performance, Leveraging Technology


       TM
ASAP        Accelerated, Strategy, Alignment, & Planning based Consulting Methodology
    Applying MSS Thought Leadership to Effect Change, Improve Performance & Leverage Technology


   Innovation &                Performance                 Operational                 Value Chain
     Strategy                  Management                  Excellence                   Creation

   Transformation &           Business Intelligence    Enterprise Planning         Expertise on How to
    Growth Strategies                                     and Alignment:               Develop or Improve
                               Metrics and Measures
                                                            Operations / Services     Value Chains
   Strategic Business          for Improvement
                                                            Mfg. / Distribution           Customer Relationships
    Intelligence                                            Shared Services
                               Management Strategy                                        Supply Chain
   Organizational Change       for Leveraging New       Process Optimization             Talent Management
    Management                  Information                 Leading Practices             Products

   Mergers & Acquisition      Mergers & Acquisition       Benchmarking             Tele-work Program
    Due Diligence               Value Creation              Process Design            Planning &
                                                         Business Process             Implementation
   Governance & Risk          Business Analytics
    Compliance                                            Management



 Technology & Systems
 IT Strategic Planning - Enterprise Architecture Planning – Application Portfolio Rationalization
 Project Planning – Program Management – Project Management – Systems Integration
Achieving Business Results
BUSINESS AGENDA SUPPORT                         RESULTS FOCUSED DELIVERY

 EXECUTIVE AGENDA                               Consultant Quality and Depth
• Improve culture and alignment                       MSScompetency frameworks (IMC) for using
                                                 best in-class
                                                               QUALITY AND VALUE  Qualified

• Develop leaders and talent                     industry, technical, and functional knowledge, as well as
• Reduce costs and grow revenue                  leadership and consulting skills.
• Expand operations and products
• Leverage management information
                                                Knowledge Base
                                                                           World’s largest database of
                                                 process benchmarks and leading practices (APQC):
 OPERATIONS AGENDA                               •Benchmarking and Target Setting
                                                 •Leading Practice Review and Strategy
• Improve and scale lean processes
                                                 •Peer Group Assessments
• Achieve operational excellence                 •In-depth content for: Financial Management, Supply
• Strengthen financial management                Chain, Human Capital Management, Information
• Leverage supply chain                          Technology, Product Development, and Innovation.
• Maximize Customer Relationships

                                                 ASAP Tools
                                                                    Uniquely* effective and efficient
 TECHNOLOGY AGENDA                                approaches to accelerate and deliver:
                                                  • Innovation
•   Align IT with the business                                               • Implementations
                                                  • Strategy                 • Complex Assessments
•   Leverage existing technology                  • Process Improvement
•   Implement ERP, CRM, Portals, Reporting...                                  and Decision Making
                                                  * Based on 40 years of research on innovation, leveraging
•   Execute critical projects
                                                  electronic decision making tools, and proven with many of the
•   Deliver the required support                  Fortune 500 .
MSS Capabilities
              Innovation,
                                                               Program
             Alignment and             Implementation
                                                              Assurance
                Planning
Governance                                  • Building
                                         Governance Models
             Alignment, Visioning          • Developing
Strategy         & Innovation            charters, business    Program
                                           plans, detailed    Management
                                           strategies and
                                          business cases
Processes
                 • Process              • Detailed process
                                         design, alignment      Change
               Objectives/Maps
                                          and deployment      Management
             • Defining business
Resources      models, offerings         • Deploying new
                 and resource            business models
                     needs                 and preparing
                                                               Quality
                                             resources
               • Requirements                                 Assurance
Systems            Definition               • Systems
                                         design, implement
                • Technology                 ation and
                  Evaluation                integration

                         Facilitators  ASAP Methodology
                             Alignment Prioritization
Organizational Change Management Leadership
                                    Customer Engagement
 Stakeholder Analysis              Understanding the Changes             Approving the Changes
                   Defining their Roles                Preparing for the Changes

                                Knowledge Management
Documenting decisions                  Capturing metrics                     Knowledge transfer
             Cataloging Issues resolution                  Measuring improvement


                                       Training and Education
   Project Education              Defining Needs and Approaches             Providing Education
                  Training Core Team                                 Building Content

                                        Communication
Define Communication Framework        Communicate Changes and Status    Gather Feedback
                  Communicate Project Overviews   Communicate Training Approaches




                               System Implementation
 Planning    Requirements     Design          Build           Test      Deployment      Support
ASAPTM
                                     Accelerated Strategy Alignment & Planning


“Backwards from Perfect”
   Professional Facilitation based Methodology:
     -   Group interaction (versus one on one interviews)
     -   The best of individual AND team participation
     -   Supports complex information & requirements
                                                                              Releasing Creativity
   Innovation Training
     -   Stimulate & release creative thinking (possibility/permission)
     -   Skill building for thinking styles (tricks of the trade)
     -   Divergent & convergent thinking (creating & evaluating/validation)


   Electronic input & analysis for rapid decisions
     -   Real time prioritization and evaluation
     -   Robust analysis and decision support
     -   Evaluate & Validate


      (Importance, Performance, Risk, Benefits, etc)

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MSS Management Consulting Core Services

  • 1. Executive Partner MSS Overview Focused On Your Business Success
  • 2. Partner for Business Success ABOUT MSS Top Ranked  #1 Ranked Regional Management Consulting Firm Great History  25 years of successfully serving Global 2000 and mid-size organizations OUR SERVICES Effect  Facilitate clear strategies and drive change Change  Foster innovation through external perspective  Create excellence in operations and processes Improve  Enable measurement and accountability Performance  Reduce risk and enhance value chains Leverage  Align technology for business advantage Technology  Implement and optimize critical business systems WE ARE High Impact  ASAPTM = Accelerated, Strategy, Alignment & Planning UNIQUE High Value  Higher value by providing top-tier resources, method and intellectual property without top-tier rates
  • 3. Business Consulting Services Effecting Change, Improving Performance, Leveraging Technology TM ASAP Accelerated, Strategy, Alignment, & Planning based Consulting Methodology Applying MSS Thought Leadership to Effect Change, Improve Performance & Leverage Technology Innovation & Performance Operational Value Chain Strategy Management Excellence Creation  Transformation &  Business Intelligence  Enterprise Planning  Expertise on How to Growth Strategies and Alignment: Develop or Improve  Metrics and Measures  Operations / Services Value Chains  Strategic Business for Improvement  Mfg. / Distribution  Customer Relationships Intelligence  Shared Services  Management Strategy  Supply Chain  Organizational Change for Leveraging New  Process Optimization  Talent Management Management Information  Leading Practices  Products  Mergers & Acquisition  Mergers & Acquisition  Benchmarking  Tele-work Program Due Diligence Value Creation  Process Design Planning &  Business Process Implementation  Governance & Risk  Business Analytics Compliance Management Technology & Systems IT Strategic Planning - Enterprise Architecture Planning – Application Portfolio Rationalization Project Planning – Program Management – Project Management – Systems Integration
  • 4. Achieving Business Results BUSINESS AGENDA SUPPORT RESULTS FOCUSED DELIVERY EXECUTIVE AGENDA Consultant Quality and Depth • Improve culture and alignment MSScompetency frameworks (IMC) for using best in-class QUALITY AND VALUE Qualified • Develop leaders and talent industry, technical, and functional knowledge, as well as • Reduce costs and grow revenue leadership and consulting skills. • Expand operations and products • Leverage management information Knowledge Base World’s largest database of process benchmarks and leading practices (APQC): OPERATIONS AGENDA •Benchmarking and Target Setting •Leading Practice Review and Strategy • Improve and scale lean processes •Peer Group Assessments • Achieve operational excellence •In-depth content for: Financial Management, Supply • Strengthen financial management Chain, Human Capital Management, Information • Leverage supply chain Technology, Product Development, and Innovation. • Maximize Customer Relationships ASAP Tools Uniquely* effective and efficient TECHNOLOGY AGENDA approaches to accelerate and deliver: • Innovation • Align IT with the business • Implementations • Strategy • Complex Assessments • Leverage existing technology • Process Improvement • Implement ERP, CRM, Portals, Reporting... and Decision Making * Based on 40 years of research on innovation, leveraging • Execute critical projects electronic decision making tools, and proven with many of the • Deliver the required support Fortune 500 .
  • 5. MSS Capabilities Innovation, Program Alignment and Implementation Assurance Planning Governance • Building Governance Models Alignment, Visioning • Developing Strategy & Innovation charters, business Program plans, detailed Management strategies and business cases Processes • Process • Detailed process design, alignment Change Objectives/Maps and deployment Management • Defining business Resources models, offerings • Deploying new and resource business models needs and preparing Quality resources • Requirements Assurance Systems Definition • Systems design, implement • Technology ation and Evaluation integration Facilitators  ASAP Methodology Alignment Prioritization
  • 6. Organizational Change Management Leadership Customer Engagement Stakeholder Analysis Understanding the Changes Approving the Changes Defining their Roles Preparing for the Changes Knowledge Management Documenting decisions Capturing metrics Knowledge transfer Cataloging Issues resolution Measuring improvement Training and Education Project Education Defining Needs and Approaches Providing Education Training Core Team Building Content Communication Define Communication Framework Communicate Changes and Status Gather Feedback Communicate Project Overviews Communicate Training Approaches System Implementation Planning Requirements Design Build Test Deployment Support
  • 7. ASAPTM Accelerated Strategy Alignment & Planning “Backwards from Perfect”  Professional Facilitation based Methodology: - Group interaction (versus one on one interviews) - The best of individual AND team participation - Supports complex information & requirements Releasing Creativity  Innovation Training - Stimulate & release creative thinking (possibility/permission) - Skill building for thinking styles (tricks of the trade) - Divergent & convergent thinking (creating & evaluating/validation)  Electronic input & analysis for rapid decisions - Real time prioritization and evaluation - Robust analysis and decision support - Evaluate & Validate (Importance, Performance, Risk, Benefits, etc)