Personal Information
Organização/Local de trabalho
Miami/Fort Lauderdale Area United States
Cargo
Director IT Service Management Office
Setor
Education
Site
www.soflahdi.com
Marcadores
south florida hdi
eddie vidal
@eddievidal
#soflahdi
hdi
metrics
eddievidal
leadership
service delivery
itil 2011
university of miami
it service management
employee engagement
customer service
appreciation
teamwork
recognition
leadership development
hdiconf2013
itsmf
itsm
surveys
#thinkhdi
team building
motivation
it service support
customer support
soflahdi
itil
conference maximizer
incident management
dashboard
information communication technology
service management
mentoring
@thinkhdi
#hdiconf14
communication
csi
team leader
service quality
call monitoring
measurement
performance dashboard
customer experience
thinkhdi
cherwell software
it value
value
help desk
local chapter
mobility
rae ann bruno
case study
communications plan
peopletek
fusion 12
desktop support technician of the year
analyst of the year
information technology
organizational change
transparency
accountability
transformation
social media
social media marketing
service design
quality
market research reports
career development
career
lco
education
sharing
give back
engagement
#lco13 #thinkhdi @eddievidal lco summit
fusion 14
jennyrains
hdiresearch
hdiconf2014
continual service improvement
vchapter
human development index
marketing and advertising
hdi southeast region
brand awareness
marketing
business card
newsletters
logo
templates
spe
public speaking
conferences
leade
@tony_diperna
itsmf_usa
#smfusion13
employ
hdi atlanta university
hdi atlanta
matt neigh
quality assurance
performance management
customer satisfaction
bill payne
cio
virtual event
it alignment
dell
webinar
benefits
itpalooza
vision
it industry awards
mission
smart
goals
aoy
increase membership
membership
criss scruggs
mobile computing
bmc software
technology
business technology
carnival cruise lines
itil2011
smfusion12
thinkdhi
communications
social media strategy
return on investment
malcolm fry
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Apresentações
(29)Personal Information
Organização/Local de trabalho
Miami/Fort Lauderdale Area United States
Cargo
Director IT Service Management Office
Setor
Education
Site
www.soflahdi.com
Marcadores
south florida hdi
eddie vidal
@eddievidal
#soflahdi
hdi
metrics
eddievidal
leadership
service delivery
itil 2011
university of miami
it service management
employee engagement
customer service
appreciation
teamwork
recognition
leadership development
hdiconf2013
itsmf
itsm
surveys
#thinkhdi
team building
motivation
it service support
customer support
soflahdi
itil
conference maximizer
incident management
dashboard
information communication technology
service management
mentoring
@thinkhdi
#hdiconf14
communication
csi
team leader
service quality
call monitoring
measurement
performance dashboard
customer experience
thinkhdi
cherwell software
it value
value
help desk
local chapter
mobility
rae ann bruno
case study
communications plan
peopletek
fusion 12
desktop support technician of the year
analyst of the year
information technology
organizational change
transparency
accountability
transformation
social media
social media marketing
service design
quality
market research reports
career development
career
lco
education
sharing
give back
engagement
#lco13 #thinkhdi @eddievidal lco summit
fusion 14
jennyrains
hdiresearch
hdiconf2014
continual service improvement
vchapter
human development index
marketing and advertising
hdi southeast region
brand awareness
marketing
business card
newsletters
logo
templates
spe
public speaking
conferences
leade
@tony_diperna
itsmf_usa
#smfusion13
employ
hdi atlanta university
hdi atlanta
matt neigh
quality assurance
performance management
customer satisfaction
bill payne
cio
virtual event
it alignment
dell
webinar
benefits
itpalooza
vision
it industry awards
mission
smart
goals
aoy
increase membership
membership
criss scruggs
mobile computing
bmc software
technology
business technology
carnival cruise lines
itil2011
smfusion12
thinkdhi
communications
social media strategy
return on investment
malcolm fry
Ver mais