sunilrajubattu

30) which tactic to overcome resistance to change but may backfire if the targets become aware of th 29) if individuals resisting change are included i what is this approach called? a. cooptation b. 28) effective workforce programs that encourage di they teach managers how a diverse workforce will b they inform managers about the legal framework for they a. ensure top-level management represents he or she is exercising ________ power. a. legi 25) when your superior offers you a raise if you w managers can leverage diversity to achieve superio 27) regardless of the composition of a group 26) political behaviors usually a. lie outside the employee is most likely to be disillusioned an 24) if there is a basic conflict between the indiv 23) what is the process through which employees ar get closer to customers increase flexibility cut overhead speed up decision making and empower employees. a. wider spans of contro 22) ________ are consistent with recent efforts by 21) the right inherent in a managerial position to but in other ways she is a great neighbor. angelin but she has decided it is simply not worth the tro 19) angelina feels that her cubicle neighbor talks 18) irma does not like a few of the standard opera she discussed the items with the team and told the low productivity high productivity d. low norms low cohesiveness but knows the product well. she brings the highest high productivity b. low norms 17) ayesha is leading a group to develop a prototy but they have worked together before and been quit high cohesiveness low productivity c. high norms 16) araceli is a team member in a large corporatio which contextual factor is most likely hindering t looking for a mistake to point out in a meeting. a he erred by selecting the wrong a. channel for sent his seething e-mail to 400 managers 15) when neal patterson ceo of cerner corporation 14) what can managers do to make sure that importa marci felt very confident and satisfied with herse 13) today marci's boss entered her cubicle and tol and that because of her last project the client is but has decided that his new goal is to acquire a he took a job at a nonprofit agency mentoring at-r 12) glendon has a degree in business and worked fo causing tony's intrinsic motivation to increase. preparing the presentation. taking into account se causing tony's intrinsic motivation to suffer. b. causing the intrinsic motivation to suffer. c. t his personal time one of which includes a presentation from each pro causing tony's intrinsic motivation to suffer. why did his manager’s goals and the presentation 11) tony loves programming. he was on the ground l 10) phil loves sales. he has been a stellar sales and his intrinsic motivation suffered. c. the r an extrinsic reward he has set a new goal to break his old record in t why did the company recognition and award motivate phil? a. the reward was seen as a coer 9) the manager at a construction site observes tha he discovers that many of them quit because they f and have gone as far as to mock the courage of wor several foremen have stated that the need to get t 8) basing managerial methods on the best available then she studied the sales data of the products fo she gave the account to paula a very creative efficient writer who has had high sales results wi 7) janet needs to assign a very important advertis then she reviewed each writer's annual review to f 6) what term is used for those emotions that an or actively participates in it 5) what is the degree to which a person identifies and considers his or her performance as being impo 4) any incompatibility between two or more attitud and has to take a short break to calm down. what m she becomes angry unambiguous feeling. b. it interferes with her c 3) erin works on a software help desk. after being rather than a mood? a. it is a simple julia grabbed three magazines and violently slamme 2) julia works as a receptionist at a real-estate telling her that the front office was a mess and t and is seriously thinking of resigning. how can ve none of the authors she worked with were chosen fo vera seeks out new authors whom she considers prom dreads coming into work each morning rather than the quality of her writers' work. she and immersed herself in the task of helping them s 1) in her work in the publishing industry