Personal Information
Organização/Local de trabalho
Stockholm, Sweden Sweden
Cargo
Senior Design Director
Sobre
Stefan is a Senior Design Director at McKinsey Design, co-leading the Veryday studio in Stockholm. Stefan brings 20+ years international experience from leadership roles at Global companies, award-winning agencies and as advisor across industries.
As a thought-leader on service design, future of work and innovation he helps clients to empower employees to deliver stellar customer experience and unlock growth.
Marcadores
servicedesign
innovation
design
cx
future
customer experience
service design
customer
value
employee experience
leadership
transformation
collaboration
change
paradigm shift
service
marketing
robots
ai
growth
employee engagement
differentiation
customer centricity
connectivity
svid
designship
workshop
opportunities
creativity
imagination
branding
experiencedesign
management
usp
advertising
productivity
human
business value
culture change
b2b
skills
talent
ex
hr
engagement
telecom
business
storytelling
loyalty
brand management
customer service
omni channel
public service
democracy
better outcomes
lower cost
mobility
healthcare
experience
prototyping
economy
trends
market
products
shift
transition
opportuinty
brand innovation
codesign
design management
organisation
network era
dmi
methodology
process
overview
examples
finland
hospitality
trourism
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