Personal Information
Organização/Local de trabalho
Stockholm, Sweden Sweden
Cargo
Senior Design Director
Sobre
Stefan is a Senior Design Director at McKinsey Design, co-leading the Veryday studio in Stockholm. Stefan brings 20+ years international experience from leadership roles at Global companies, award-winning agencies and as advisor across industries.
As a thought-leader on service design, future of work and innovation he helps clients to empower employees to deliver stellar customer experience and unlock growth.
Marcadores
servicedesign
innovation
design
cx
future
customer experience
service design
customer
value
employee experience
leadership
transformation
collaboration
change
paradigm shift
service
marketing
robots
ai
growth
employee engagement
differentiation
customer centricity
connectivity
svid
designship
workshop
opportunities
creativity
imagination
branding
experiencedesign
management
usp
advertising
productivity
human
business value
culture change
b2b
skills
talent
ex
hr
engagement
telecom
business
storytelling
loyalty
brand management
customer service
omni channel
public service
democracy
better outcomes
lower cost
mobility
healthcare
experience
prototyping
economy
trends
market
products
shift
transition
opportuinty
brand innovation
codesign
design management
organisation
network era
dmi
methodology
process
overview
examples
finland
hospitality
trourism
Ver mais
Apresentações
(17)Documentos
(1)Gostaram
(36)SD Futures: Service design, the next ten years
Livework Studio
•
Há 5 anos
Agile frameworks: the why, how and what
Sander Goudswaard
•
Há 8 anos
No.10 Insight Over Ideology
Switch On | Thrive Your Future
•
Há 9 anos
The Emerging Global Web
yiibu
•
Há 10 anos
Future of Retail
Raimo Van Der Klein
•
Há 9 anos
Design and Emotion presentation
Carrie Chan
•
Há 15 anos
PSFK presents Future Of Health
PSFK
•
Há 13 anos
Service Design Thinking
Marc Stickdorn
•
Há 10 anos
Beyond Usable | Mapping Emotion to Experience
Kelly Goto
•
Há 10 anos
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
Há 10 anos
Designing Customer Experience - Cookbook
Jin Kang Møller
•
Há 11 anos
What Next? Answering the question of life after chemotherapy at Memorial Sloan Kettering
Joseph Gray
•
Há 14 anos
Services Marketing
Ch Usman Waheed
•
Há 16 anos
Pawned. Gamification and Its Discontents
Sebastian Deterding
•
Há 13 anos
Business Needs Design Now
Stephen Anderson
•
Há 16 anos
DOTT Cornwall - Introduction to Service Design and Methods
Andy Polaine
•
Há 14 anos
When the marketing becomes the product
Helge Tennø
•
Há 14 anos
Web 2.0 Business Models
Teemu Arina
•
Há 16 anos
Service Logic – a new Dominant Logic for Social Customer Relationship Marketing
Wim Rampen
•
Há 14 anos
The Molecular Brand
Torsten Henning Hensel
•
Há 14 anos
Designing for Web 2.0: The Visual Ecosystem
Luke Wroblewski
•
Há 16 anos
Inspiration from The Edge: New Patterns for Interface Design
Stephen Anderson
•
Há 16 anos
Goodness And Happiness - Why Generosity Is The Future Of Marketing Strategy
Neil Perkin
•
Há 15 anos
Subject To Change: creating great products and services for an uncertain world
Adaptive Path
•
Há 15 anos
It’s design, but not as they know it!
Engine Service Design
•
Há 16 anos
Working through Screens Idea Cards | www.FlashbulbInteraction.com/WTS.html
Flashbulb Interaction, Inc.
•
Há 15 anos
Modern Brand Building
Paul Isakson
•
Há 15 anos
The Brand Gap
coolstuff
•
Há 17 anos
Modern Branding
Zeus Jones
•
Há 15 anos
Marketing3 Presentation
Alain Thys
•
Há 16 anos
Personal Information
Organização/Local de trabalho
Stockholm, Sweden Sweden
Cargo
Senior Design Director
Sobre
Stefan is a Senior Design Director at McKinsey Design, co-leading the Veryday studio in Stockholm. Stefan brings 20+ years international experience from leadership roles at Global companies, award-winning agencies and as advisor across industries.
As a thought-leader on service design, future of work and innovation he helps clients to empower employees to deliver stellar customer experience and unlock growth.
Marcadores
servicedesign
innovation
design
cx
future
customer experience
service design
customer
value
employee experience
leadership
transformation
collaboration
change
paradigm shift
service
marketing
robots
ai
growth
employee engagement
differentiation
customer centricity
connectivity
svid
designship
workshop
opportunities
creativity
imagination
branding
experiencedesign
management
usp
advertising
productivity
human
business value
culture change
b2b
skills
talent
ex
hr
engagement
telecom
business
storytelling
loyalty
brand management
customer service
omni channel
public service
democracy
better outcomes
lower cost
mobility
healthcare
experience
prototyping
economy
trends
market
products
shift
transition
opportuinty
brand innovation
codesign
design management
organisation
network era
dmi
methodology
process
overview
examples
finland
hospitality
trourism
Ver mais