Softchoice - Microsoft Office 365 - Discussing legal concerns and information security
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While security and legal fears have gone down, they still account for 5% of enterprises not planning a migration to Office 365, according to Gartner. This is a real shame, because as you know, O365 can drive considerable business productivity, employee engagement and can enable digital workforce greatness. Moreover, O365 has 70 million commercial active users per month and according to Gartner, controls over 80% of the email share. Well, have no fear (literally). Our experts have put together an insightful hour to explore, discuss and appease any fears you may have around compliance, security and data control in the Microsoft cloud. Hosted jointly by Microsoft and Softchoice Office 365 pros, you will learn about: - Keeping privacy and control of your data on Office 365 - Overcoming legal and compliance concerns - The advantages of cloud security versus on-premise, and much more
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Softchoice - Microsoft Office 365 - Discussing legal concerns and information security
- 1. LEGAL CONCERNS AND INFORMATION SECURITY
- 2. Intro: Your Presenter Jason Bero Technology Solutions Professional Microsoft Tadd Axon Microsoft Practice Lead Softchoice
- 3. Agenda • Digital Transformation • What is Office 365? • Why are clients choosing to move to Office 365? • Common concerns about Microsoft Cloud and Online Services • Microsoft Online Services Cloud Principles – Security, Privacy, Compliancy, and Transparency • What does this all mean? • How can Softchoice help? • Q&A
- 4. Digital Transformation Technology is reshaping our world and has the potential to change everything – people, businesses, communities and nations. Employees work on nearly 2x the number of teams than they did five years ago* 41% employees say mobile business apps are changing the way they work* Information overload wastes 25% of employee time, costing U.S. business $997B each year* 160M customer records leaked* 229 days to detect security infiltration* - Global IT Leader * Multiple industry sources.
- 5. Office 365 The most complete, secure cloud productivity service Authoring Word Excel PowerPoint OneNote Mail & Social Outlook Exchange Yammer Sites & Content Management OneDrive SharePoint Delve Chat, Meetings & Voice Skype Analytics Power BI Delve Analytics Secure and Compliant ExtensibleManageable Always up to date
- 6. Why clients have chosen to move to Office 365 Improve agility, reduce costs, and provide the tools to work efficiently Technology Help protect customer data and ensure compliance Control & Compliance Enable employees to work from almost anywhere on any device Mobility Empower personnel with access to the right information at the right time to increase efficiencies Enterprise Social Provide greater insights with less effort into risk and business performance Business Intelligence less in implementation efforts vs. on-premises 46%* in production gains from reduced analysis effort $1.6M* in savings from a more productive mobile workforce $2.5M* reduction in time spent on Compliancy efforts 7.9%* Analyst estimates 7 month payback for productivity platform Forrester Consulting was commissioned by Microsoft to examine the potential return on investment that organizations could realize with Microsoft Office 365. The results were based on interviews or surveys of 30 organizations and extrapolated to a composite organization with 2,000 users. *Estimates by Forrester Consulting. Work with Softchoice to determine the potential impact for your organization. in productivity savings from better access to real-time information $4.3M*
- 7. Is my content safe in your data centers? Who has access to my organization’s content in the service? What visibility do I have into the activity on my content in the service? Can I encrypt everything so that it’s not possible for you (Microsoft) to have access to my content? COMMON CONCERNS ABOUT MICROSOFT CLOUD AND ONLINE SERVICES
- 8. Microsoft Cloud Principles SECURITY PRIVACY & CONTROL COMPLIANCE TRANSPARENCY
- 9. Security Providing both service level and customer controlled security measures SECURITY SERVICE-LEVEL CAPABILITIES CUSTOMER CONTROLS Unique customer controls such as rights management service, data loss protection, device/application management, encryption to empower customers to protect information. Security best practices like penetration testing, defense-in-depth to protect against cyber-threats. Physical and data security with access control, encryption, and strong authentication.
- 10. Security Continuous improvement on customer level controls for providing organizational security SECURITY MULTI-FACTOR AUTHENTICATION REAL-TIME ALERTING DATA LOSS PREVENTION AUDITING AND REPORTING ANTI SPAM, ANTI VIRUS ROLE BASED ACCESS CONTROLS (RBAC) ADVANCED THREAT PROTECTION PRESERVATION LOCK DEVICE + APPLICATION MANAGEMENT INFORMATION PROTECTION ENCRYPTION, RIGHTS MANAGEMENT IDENTITY PROTECTION
- 11. Privacy and Control Privacy by design means that we do not use your information for anything other than providing you services PRIVACY & CONTROL Microsoft does NOT provide any government with direct, unfettered access to customer’s data Microsoft does NOT provide any government with encryption keys or assist their efforts to break our encryption Microsoft does NOT engineer back doors into our products or services Microsoft has NEVER provided business or government data in response to a National Security Order Microsoft WILL contest any attempt by the any government to disclose customer content stored exclusively overseas
- 12. Privacy and Control Privacy by design means that we continuously protect and fight for your right to privacy PRIVACY & CONTROL
- 13. Compliance Commitment to industry standards and organizational compliance COMPLIANCE Service Level Compliance Enable customers to meet global compliance standards in ISO 27001, EUMC, HIPAA, FedRAMP/FISMA, SOC Contractually commit to privacy, security and handling of customer data through Data Processing Agreements Customer Controlled Compliance Industry leading standards of controls for clients to leverage to ensure compliancy within their organization Deep analytical auditing and reporting to gain insights into the activity and awareness of how data is handled and treated within your organization and elsewhere
- 14. Compliance Across applications, devices, and integrated services COMPLIANCE REGULATORY COMPLIANCE STANDARDS EDISCOVERY AND ANALYTICS CONTENT SEARCH PREDICTIVE ADVANCED EDISCOVERY CONTENT EXPIRY ARCHIVING & RETENTION SERVICE ASSURANCE PORTAL AUDITING COMPLIANCE REPORTS
- 15. Q&A
- 16. Transparency The Transparency Hub provides our clients with up to date stats on how law enforcement and other agencies attempt to request data and what we have provided TRANSPARENCY
- 17. Transparency Consistently set a “high bar” around privacy practices that support global standards for data handling and transfer TRANSPARENCY
- 18. What does this all mean? With great power comes great responsibility. - Uncle Ben, Peter Parker’s uncle Spiderman, Marvel Comics Understanding how to continuous improve and manage your services will ensure continuous success Sustain Understanding how to report and analyze the health, compliance, and usage of data in your organization will enable you to monitor success Analyze Understanding how to apply these tools in the best and most efficient way along with user adoption will ensure success Implement & Adopt Understanding what’s available and how and where to leverage the tools is critical for success Knowledge Understanding gaps and benefits early helps organizational change to adhere to these principles Discover
- 19. Why Softchoice for Office 365 North AmericaBREADTH Microsoft Operational Excellence Award (2015) EXCELLENCE Over two Decades of Deep Relationships with Microsoft HISTORY 24X7 Managed Services Focused on Cloud & On-prem Workloads MANAGE Microsoft Programmatic Funding Resources NAVIGATE Senior Resources in Enterprise Cloud Architecture EXPERTS
- 20. Softchoice services accelerate your journey to the cloud 20 Assess Plan Architect Setup Activate Provision Remediation Migration Implement Support Manage Insight TechCheck Assessments Licensing Consulting Technology Roadmap Office 365 Jumpstart Service Office 365 Accelerator Service Office 365 Keystone Managed Services Office 365 End User Support Services User Adoption Services Softchoice Offerings
- 21. Next Steps • If your looking for assistance with Office 365 legal concerns and information security….. • Architecture guidance and support, white board session with a Solutions Architect • Licensing, analysis and cost guidance with a Microsoft Solutions Specialists • Contact Luke Black at Luke.Black@Softchoice.com if you are unsure of who your Softchoice Account Representative is.
- 22. Q&A
- 23. Thank You
Notas do Editor
- Demo – deployment of VM with encrypted storage and all supporting infrastructure
- Number of teams employees work on has nearly doubled over the last five years. - Microsoft: US Information Worker Survey, 2009 & 2014 41% employees say mobile business apps are already changing the way they work - CCS Insight's Employee Mobile Technology Survey, February 2015 (surveyed 1,200 employees in the US and five countries in Western Europe) Information overload wastes 25% of workers’ time costing the U.S. economy alone $997 billion each year (as of 2010) – published research by Basex, a member of The Information Overload Research Group; The Information Overload Research Group’s Media Release Feb 3, 2011; Harvard Business Review ‘Conquering Digital Distraction’ June 2015 Over 160 million customer records have been compromised – Identity Theft Resource Center (ITRC) Breach Report 2015 229 days to detect security infiltration – FireEye, Inc. 2014 Mandiant® M-Trends® report
- We have learned that every customer is at a different place on their journey to the cloud. If you think of this as a pendulum the customers on the left side are just getting started, and need consulting, roadmap planning, and architecture design to determine their current state, and develop a future state plan. We have 3 services to assist customers in that area. Once you own the cloud, the second phase is getting it setup, activated, and provisioned. This is a common area where mistakes can occur. We have developed a proven approach that insures your tenant is setup, provisioned, and activated properly. This is our Jumpstart service, and its at no cost to you. We also offer complete infrastructure remediation, migration, and implementation services. Often, we find we have to clean up AD environments, or do some other prep work prior to the deployment of O365. Finally, we have a portfolio of managed services that provide ongoing 24X7 proactive support, unlimited configuration mentorship, and even end user support services. Finally, we also have learned that creating a plan for end user adoption is critical to a successful project rollout, and so we can help there too. Ultimately, all of these services are designed to help you accelerate your journey to the cloud, and achieve a faster time to value and improved ROI.