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What’s Next:
Employer Branding
Welcome
Dayoán Daumont
Consulting Partner
Ogilvy Consulting
Andreau Blanchard
Global Consulting Director
Ogilvy Consulting
Employee Experience
Tell us
where you
are dialing
in from!
What’s the weather
like in your city?
Do you
want this
deck?
It will be available for download
shortly after the webinar on:
slideshare.net/socialogilvy
And the recording up on
facebook.com/OgilvyConsulting
MAY 2019
COMPETITIVE ADVANTAGE THROUGH
EMPLOYER BRANDING
Employer Brand: a company’s reputation among
current, potential and past employees
TOP COMPANIES
WHERE THE WORLD WANTS TO WORK NOW
Reputation is shaped by many voices
– positive and negative –
Reputation is shaped by many voices – positive and negative
EB
That’s great. But,
like, what IS an
Employer Brand?
Articulates compelling reasons people should…
Join the company over
other opportunities
Grow their career and
perform at their best
Retain connections and
refer others after leaving
SELECT
STAY SUSTAIN
Provides a competitive advantage in talent market
• Attracts larger number of qualified candidates
• Improves quality of hires
• Reduces overall cost of recruitment
• Drives engagement and brand ambassadorship
• Builds company pride and loyalty
• Increases performance and customer satisfaction
• Contributes to significantly lower attrition rates
• Fosters a high-performing culture where people want to stay
• Clarifies what people can expect from the company before they apply
REC
RU
ITM
EN
T
RETEN
TIO
N
ENGAGEMENT
Some examples include…
WE
PIONEER
ROOM TO
GROW
BE PART OF
THE STORY
Corporate Brand vs. Employer Brand
CORPORATE BRAND
For External Audiences
(customers, partners, investors, media)
Selling Products & Services
Differentiates from
Business Competitors
EMPLOYER BRAND
For Internal Audiences
(candidates and current & past employees)
Selling Company as an Employer
Differentiates from
Competitors for Talent
REDUCE
TURNOVER
COMPANIES THAT INVEST
IN AN EMPLOYER BRAND
28%JOB VIBE, 2017
CAN
ARE
MORE LIKELY
TO MAKE
QUALITY
HIRES
3X
THE TRUE COST OF A BAD HIRE, 2015
WHEN DECIDING WHERE TO APPLY
84%
JOB SEEKERS SAY
EMPLOYER
REPUTATION
IS IMPORTANT
GLASSDOOR, HARRIS POLL, APRIL 2017
10%
LOWER
SALARY COSTS
HARVARD BUSINESS REVIEW, 2016
STRONG EMPLOYER BRANDS
LINKEDIN, 2017
43%
REDUCE
COST PER
HIRE
How do we build our own
unique, compelling
Employer Brand?
Define your unique Employer Value Proposition (EVP)
Needs and wants
of desired talent
Primary drivers for the
type of talent you need
today and in the future
Best of employer as
a place to work
Greatest and unique
strengths, corporate
reputation, operations
and workplace culture
EVP
• Articulate Employer
Brand positioning
POSITIONING STATEMENT
Articulates company’s competitive position as an employer
VALUE PROPOSITION
States the value company provides to employees
Reason to
Believe
Reason to
Believe
Reason to
Believe
Reason to
Believe
Employment
Offerings
Employment
Offerings
Employment
Offerings
Employment
Offerings
CORPORATE BRAND
Mission, Vision, Values
• Align with
Corporate Brand
EMPLOYER BRAND
EXPRESSION
Creative expression of EVP that aligns with corporate brand
• Translate into
creative expression
CREDIBILE
Evaluating your Employer Brand is crucial
RELEVANT
DIFFERENTIATED SUSTAINABLE
COMPELLING GLOBAL
Example of Employer Brand creative expression…
Example of Employer Brand application…
Example of aligning Corporate and Employer Brands…
CORPORATE BRAND EMPLOYER BRAND
The most important part:
EMBEDDING &
ACTIVATING
Embedding into programs, policies & communications
Great Place
to Work
Careers
Site
College
Programs
Social
Media
Recruitment
Partners
Recruitment
Sites
Employer
Brand
Formal
Internal
Comms
Informal
Internal
Comms
How
Leaders
Lead
Performance
Mgmt
HR
Programs
& Policies
Rewards &
Recognition
Peer-to-Peer
Collaboration
Embedding into Employee Journey
ATTRACTION ONBOARDING
ON THE JOB
EXPERIENCE
FORMAL
TRAINING
PERFORMANCE
MANAGEMENT
LEAVING
EXPERIENCE
Recruitment strategy
Employee profiles
Recruitment
campaign idea
Advertising & collateral
Hiring guidelines
Interview process –
articulating the brand
Process design
Brand induction:
• Face-to-face
• Video
• Online
• Print
• Giveaways
Brand awareness:
• Messaging guidelines
• Online campaigns
• Worksite branding
• Support collateral
• Brand ambassadors
Culture & collaboration
Workplace design &
branding
Cross-company programs
Citizenship involvement
Manager brand training
Face-to-face brand
training
Online training
Corporate academies
Tuition assistance
Conferences
Association training &
certifications
Embedding behaviors in
appraisal process
Career pathing &
advancement
Merit-based pay &
incentive programs
Values rewards schemes
Informal recognition
initiatives
Brand measurement in
employee surveys
Brand memento
Exit interviews
Alumni program
•Social media network
•Network benefits
•Events
•Company updates
Activating the Employer Brand
TIME
LEARNING
BECOMING
BEING
AWARENESS
UNDERSTANDING
ACTION
ADVOCACY
Surmounting the Most
Common Barriers
BARRIERS REMEDIES
• Leadership Buy-in
• Global, Diverse Workforce
• HR Support for Embedding
• Employee Disengagement
• Manager Inconsistency
• Enlist Support to Build Business Case
• Employ Data & Analytics
• Conduct Global Online Focus Groups
• Include Appropriate Stakeholders
• Involve HR Early & Often
• Leverage Executive Influence
• Activate Employee Ambassadors
• Sponsor Engagement Activities
• Infuse in Performance Management
• Introduce Manager Training
Questions?
Thank you.

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What's Next: Employer Branding

  • 2. Welcome Dayoán Daumont Consulting Partner Ogilvy Consulting Andreau Blanchard Global Consulting Director Ogilvy Consulting Employee Experience
  • 3. Tell us where you are dialing in from! What’s the weather like in your city?
  • 4. Do you want this deck? It will be available for download shortly after the webinar on: slideshare.net/socialogilvy And the recording up on facebook.com/OgilvyConsulting
  • 5. MAY 2019 COMPETITIVE ADVANTAGE THROUGH EMPLOYER BRANDING
  • 6. Employer Brand: a company’s reputation among current, potential and past employees
  • 7. TOP COMPANIES WHERE THE WORLD WANTS TO WORK NOW Reputation is shaped by many voices – positive and negative –
  • 8. Reputation is shaped by many voices – positive and negative EB
  • 9. That’s great. But, like, what IS an Employer Brand?
  • 10. Articulates compelling reasons people should… Join the company over other opportunities Grow their career and perform at their best Retain connections and refer others after leaving SELECT STAY SUSTAIN
  • 11. Provides a competitive advantage in talent market • Attracts larger number of qualified candidates • Improves quality of hires • Reduces overall cost of recruitment • Drives engagement and brand ambassadorship • Builds company pride and loyalty • Increases performance and customer satisfaction • Contributes to significantly lower attrition rates • Fosters a high-performing culture where people want to stay • Clarifies what people can expect from the company before they apply REC RU ITM EN T RETEN TIO N ENGAGEMENT
  • 12. Some examples include… WE PIONEER ROOM TO GROW BE PART OF THE STORY
  • 13. Corporate Brand vs. Employer Brand CORPORATE BRAND For External Audiences (customers, partners, investors, media) Selling Products & Services Differentiates from Business Competitors EMPLOYER BRAND For Internal Audiences (candidates and current & past employees) Selling Company as an Employer Differentiates from Competitors for Talent
  • 14. REDUCE TURNOVER COMPANIES THAT INVEST IN AN EMPLOYER BRAND 28%JOB VIBE, 2017 CAN ARE MORE LIKELY TO MAKE QUALITY HIRES 3X THE TRUE COST OF A BAD HIRE, 2015 WHEN DECIDING WHERE TO APPLY 84% JOB SEEKERS SAY EMPLOYER REPUTATION IS IMPORTANT GLASSDOOR, HARRIS POLL, APRIL 2017 10% LOWER SALARY COSTS HARVARD BUSINESS REVIEW, 2016 STRONG EMPLOYER BRANDS LINKEDIN, 2017 43% REDUCE COST PER HIRE
  • 15. How do we build our own unique, compelling Employer Brand?
  • 16. Define your unique Employer Value Proposition (EVP) Needs and wants of desired talent Primary drivers for the type of talent you need today and in the future Best of employer as a place to work Greatest and unique strengths, corporate reputation, operations and workplace culture EVP
  • 17. • Articulate Employer Brand positioning POSITIONING STATEMENT Articulates company’s competitive position as an employer VALUE PROPOSITION States the value company provides to employees Reason to Believe Reason to Believe Reason to Believe Reason to Believe Employment Offerings Employment Offerings Employment Offerings Employment Offerings CORPORATE BRAND Mission, Vision, Values • Align with Corporate Brand EMPLOYER BRAND EXPRESSION Creative expression of EVP that aligns with corporate brand • Translate into creative expression
  • 18. CREDIBILE Evaluating your Employer Brand is crucial RELEVANT DIFFERENTIATED SUSTAINABLE COMPELLING GLOBAL
  • 19. Example of Employer Brand creative expression…
  • 20. Example of Employer Brand application…
  • 21. Example of aligning Corporate and Employer Brands… CORPORATE BRAND EMPLOYER BRAND
  • 22. The most important part: EMBEDDING & ACTIVATING
  • 23. Embedding into programs, policies & communications Great Place to Work Careers Site College Programs Social Media Recruitment Partners Recruitment Sites Employer Brand Formal Internal Comms Informal Internal Comms How Leaders Lead Performance Mgmt HR Programs & Policies Rewards & Recognition Peer-to-Peer Collaboration
  • 24. Embedding into Employee Journey ATTRACTION ONBOARDING ON THE JOB EXPERIENCE FORMAL TRAINING PERFORMANCE MANAGEMENT LEAVING EXPERIENCE Recruitment strategy Employee profiles Recruitment campaign idea Advertising & collateral Hiring guidelines Interview process – articulating the brand Process design Brand induction: • Face-to-face • Video • Online • Print • Giveaways Brand awareness: • Messaging guidelines • Online campaigns • Worksite branding • Support collateral • Brand ambassadors Culture & collaboration Workplace design & branding Cross-company programs Citizenship involvement Manager brand training Face-to-face brand training Online training Corporate academies Tuition assistance Conferences Association training & certifications Embedding behaviors in appraisal process Career pathing & advancement Merit-based pay & incentive programs Values rewards schemes Informal recognition initiatives Brand measurement in employee surveys Brand memento Exit interviews Alumni program •Social media network •Network benefits •Events •Company updates
  • 25. Activating the Employer Brand TIME LEARNING BECOMING BEING AWARENESS UNDERSTANDING ACTION ADVOCACY
  • 27. BARRIERS REMEDIES • Leadership Buy-in • Global, Diverse Workforce • HR Support for Embedding • Employee Disengagement • Manager Inconsistency • Enlist Support to Build Business Case • Employ Data & Analytics • Conduct Global Online Focus Groups • Include Appropriate Stakeholders • Involve HR Early & Often • Leverage Executive Influence • Activate Employee Ambassadors • Sponsor Engagement Activities • Infuse in Performance Management • Introduce Manager Training