No, I’m not retired!
Recently we moved and downsized from a large North American urban area to a smaller house in the country. We also downsized the infrastructure of our corporation. Thanks to Cloud, Social and Collaborative technologies, acquaintances in our new locale think we are retired and not working full time. In our area there is a high concentration of government and other traditional corporate workers – It’s not on their radar that one can work in a cabana on a beach, on a sailboat on a lake, a favorite pub or anywhere like that and still be in the office attending meetings, taking phone calls, being productive and doing it all efficiently. Not to mention the cost savings to be had for employees and employers. This is the Future of Work. For those of us in the IT world, working this way is taken for granted but now it’s time to share some of these “secrets” with those outside of the tech world.
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No, I’m not retired!
- 1. Toronto, June 6-7 2016 No, I’m not retired! Debbie Fitzerman DFC International
- 3. It’s always the same:
- 4. I shared my space with:
- 7. “Traditional” Workers: • Government Services • Provincial • Federal • County • Municipal • Prisons • Military • Education • “Traditional” corporate workers
- 8. We downsized: • Our house • Our IT infrastructure • No longer have 60MB x 10MB with unlimited data internet service • No longer have “C” class license & 255 IP addresses
- 10. Which gave us the following: Connections Mobile File & Print Web Sametime (Messaging) Sandbox Fax File & Print Backup Support
- 12. What we have now: • Connections: Activities, Communities, Files, etc • Mail • Verse • Meetings • Messaging • Traveler/mobile services • File services • Print services • Backup • Support services • Web • Sandbox • Phone services
- 13. Phone service features • Devices • Toll Free Numbers • Local Numbers • Auto Attendant • Virtual Extensions • Music-on-Hold • Call Waiting • Caller ID • Message Notification • Call History • Call Transfer • Fax Send and Receive • Voicemail • Voicemail to Text • Voicemail Manager • Call Queue • Call Analysis • Call Forwarding • Virtual Calling Card & Call Back • Directory • Custom Greetings • Portal • Call-Me-Now • Automated Call Recording • Operator Panel • Call Parking • 911 Service • Conference • APIs available for integration
- 14. Benefits • Work where I want • #NewWay to Learn • Inferior internet service makes us better consultants • Cost savings • Time savings • More productive • Power failures don’t affect us (in the same way) • People outside our organization can collaborate • Connections, meetings & Sametime are available to every size of business
- 15. What we don’t have now • Maintenance issues • Service packs • O/S updates • Hardware getting old & breaking • Worries about power outages • Power consumption • Distractions with the infrastructure
- 16. Gotchyas • Printing from the cloud is not a good idea • Most people are not used to working this way so you have to be patient and teach them • Trust issues…. • How do you “sell” it to all levels? • Top down • Micro-managers • Guest “privileges” on Connections Cloud – they are changing…to what?! • People! Culture!
- 17. Working in the cloud is not new • Started in the late 1990’s • It takes “practise” • What is the best way to communicate? • What is the best medium for each task? • When is IM best, when is email best and when is the best time to pick up the phone or even meet in person? • Technology has gotten better and more reliable • People are the “same”
- 18. I’ve delegated… …my work – to the cloud!
- 19. Toronto, June 6-7 2016 Questions, comments?
- 20. PLATINUM & SPOTLIGHT SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS