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1.
Wednesday, 4 Feb
2009 | SGTP Conference Government Travel Trends and Providing Solutions for the Future Chris Kroeger, President, GetThere and Senior Vice President, Sabre Travel Network 2/42009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 1
2.
Agenda •
Overview of GetThere/Sabre • Government Travel Trends • GetThere/Sabre Solutions • Q&A 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 2
3.
A Synthesis of
Travel Expertise Customer-friendly usability Leading worldwide GDS 100% focused on corporate and government online travel 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 3
4.
Sabre: The World’s
Leading GDS 112 40% global 58% booking share Present in booking share in North America 112 countries 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 4
5.
Sabre: The World’s
Leading GDS 40 58 112 40% global 58% booking share Present in booking share in North America 112 countries 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 4
6.
Sabre: Content Leader
430 airlines • Over • Over 86,000 hotel properties • 37 rental car agencies • 48 rail lines • Numerous cruise lines, tour companies, and ground transportation providers 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 5
7.
GetThere: The Leading
Online Travel Procurement Solution • Serving: – Numerous US Government agencies – The Canadian Federal Government – 3,000 corporations globally • Majority of the Business Travel News 100 and Fortune 200 • Operates on all major GDSs 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 6
8.
GetThere: Newest Platform,
Most Global Deployment 60 countries • Deployed in more than 10 million trips in 2008 • Processed more than 99.92% uptime in 2008 • 73% • Average customer adoption of 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 7
9.
A Few of
Our Clients 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 8
10.
Travel Procurement Practices •
Corporate Travel Procurement Practices extend into the government space Travel Corporations Government Procurement Practices 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 9
11.
“President Obama promises
to dunk the Federal world in the deep end of the cyber pool.” January 12, 2009, Federal Times 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 10
12.
The Obama Administration
has created: • The Nation's first CTO • The TIGR Team – Technology, Innovation and Government Reform – dedicated to fostering innovation within government quot;I think you're going to see a lot more experimentation across the federal government and a lot more implementation of these kinds of tools that are really commonplace on the Web right now.” Andrew McLaughlin Head of Global Public Policy and Government Affairs for Google & TIGR Team Member 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 11
13.
Pioneering Partnerships •
We are partnered with pioneers in the government space • GetThere integrated in both EDS’s and CWT/Sato’s eGov travel solutions – Thus powering 75+ government agencies – Long-standing partnership with CWT/Sato – FedTraveler.com launched with GetThere end of August last year • We work closely with EDS and CWT/Sato, and their clients – Short-term and long-term product needs assessment and planning – Bringing the best of the corporate world into the government space 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 12
14.
Trends in Government
Travel • Heightened Security Requirements • Total Travel Procurement • Content Fragmentation & Unbundling • Flexible Technology • User-focused Design 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 13
15.
Heightened Security Requirements •
Traveler tracking – anytime / anywhere • iJet / Sabre TSDS integration • Enhanced Single sign-on (SAML) • Data encryption • Government compliant standards 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 14
16.
Total Travel Procurement •
Expanded travel policy and compliance • Demand management • Total ticket cost management • Enhanced pre-trip approval and expense integration • Controlling unmanaged spend • SLAs, KPI service model • Business intelligence • Green: GetThere Green, carbon reporting 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 15
17.
Content Fragmentation &
Unbundling • Focus on efficient access • Aggregator solutions • Direct connections • Supplier-led attribute shopping / ancillary fees • GetThere dynamic messaging 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 16
18.
Flexible Technology •
Automation • Standards-based web services • SaaS • Reliable and scalable systems • Mobility: GetThere2Go and Sabre VirtuallyThere 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 17
19.
User-focused Design •
Award-winning Travelocity look & feel • Usability testing methodology • Social networking: GetThere Community, Cubeless • Hotel Traveler Reviews • Persona Portal strategy 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 18
20.
Persona-Based Portals •
Delivers the right experience to the right role • Extends Business Intelligence to: – Traveler – Travel Arranger – Travel/Procurement Manager – Government Reseller/Administrator • Expands delivery of relevant content, localized experience and meeting/collaboration options 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 19
21.
Travel / Procurement
Manager Portal 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 20
22.
Government Reseller/Administrator Portal
1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 21
23.
Easy-to-Use Interface: Government-User
Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
24.
Easy-to-Use Interface: Government-User
Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
25.
Easy-to-Use Interface: Government-User
Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
26.
Easy-to-Use Interface: Government-User
Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
27.
Easy-to-Use Interface: Government-User
Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
28.
Easy-to-Use Interface: Government-User
Hotel Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 23
29.
Easy-to-Use Interface: Government-User
Hotel Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 23
30.
Easy-to-Use Interface: Government-User
Car Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 24
31.
GetThere and Sabre
+ • Travel experts • Proven track record • Reliable, now and in the future 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 25
32.
Questions and Answers
1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 26
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