1. Company Profile
June 2010
Unisoft Infotech
www.unisoftinfotech.com

2. Key Facts
Inception – 1997. Head-quartered in Bangalore.
Strong Management and Executive Team.
SAP Channel Partner since 2003.
40+ End-to-End Implementations.
125 SAP Professionals with industry experience of 1000+ years.
Markets addressed – Indian Subcontinent and South East Asia.
Executed 150+ projects across 6 countries.
SAP Education Partner with an independent e-Academy.
Serving more than 50 customers at the moment
Profitable since inception.

3. Sachidananda Kini, MD & CEO –18+ years experience in
Business Consulting and ERP/SCM Implementation. 15+ years of
International consulting experience on SAP. Entrepreneur since
1997. Has worked with HMT, Eurolink and HP.
Deepak Nakil, Director, Sales and Marketing – 20+ years in IT
Services industry with experience in three continents. Has worked
with Godrej, Wipro, HP and two start-ups.
Thenappan V, Director - 25+ years experience in IT industry as an
entrepreneur and business person. Singaporean national and is
active in IT Distribution business.
NV Maslekar, Independent Director - 25+ years experience in
the industry as a professional, entrepreneur and executive
coach.
Management Team

4. George PG – 20+ years experience in manufacturing, ERP and
Supply Chain Management. More than 10 years experience in SAP
business in India and South East Asia. Experience in SAP Logistics
Modules as a consultant.
Prakash Kalal – 25 years experience in manufacturing, software
engineering, ERP in India and Asia Pacific. More than 10 years
experience in SAP. Knowledge of SAP Technology (ABAP, BASIS,
BIW). Has engaged more than 50 customers in SAP in India and Asia
Pacific.
Deepak Goenka – 20 years experience in IT industry with knowledge
of product development and implementation. Certified SAP FICO
consultant with strong knowledge in Taxation and Indian GAAP.
Expertise in Costing and profitability Analysis.
Executive Team

5. Bhanu Prasad – 16 years experience in technology and application
development. Knowledge of J2EE and Microsoft technologies with
strong emphasis on EAI and B2B integration. SAP Net-weaver
certified.
NV Ramesh – 20 years experience in various industry verticals such
as Automotive and process industries. Expertise in SAP Best
Practices for India (Baseline) and various other industries. Trained in
SAP CRM for the mid-market. More than 100 pre-sales engagements
within India and abroad.
Anand P – 25 years experience in project management within the
Indian subcontinent. Exposure to diverse industry and cultural
background within the subcontinent and has managed more than 30
SAP projects.
Executive Team

6. SAP Practice Highlights
Parameter Value
Number of Consultants 125+
Functional : Technical 60:40
ERP : Business Suite 90:10
India: Overseas 70:30
Average Age 30 Years
PM/TL : Individual Contributors 20:80
Average Bench Size 10%
Average Industry Experience 6 + years
Average SAP Experience 3+ years
SAP Certified? 15%
Best Practices Trained? 100%
ASAP/UNISAP Trained? 100%
Internal Trainings Conducted/Year 50

7. Certifications and Partnerships
Product and Services - SAP A1 Channel Partner & SAP B1
Partner
Education - SAP Education Partner & SAP University Alliance
Partner
Application Management - SAP Certified Support Partner
Technology - HP/IBM/Sun Business Partner for Technology and
ISV
Beyond ERP - Fiorano, Prospecta and Easy Software
Quality Certification - ISO
Memberships - CII, NASSCOM and SITF

8. Intellectual Capital
Solution Repository
Project Repository
Process Repository
UNISAP Methodology (based on ASAP, ASAP Focus and ASAP Focus Lite)
UNICARE Methodolgy for AMS
Consumer Products Solution Framework and Templates
Industrial Machinery Solution Framework and Templates
Auto Suppliers Solution Framework and Templates
SAP Integration with 3P Products - Barcode, POS, Weigh-Bridge and SFC
Complementary Software Certification
SAP Archiving Solution
40+ projects
1000+ reports
Documentation Repository
Project execution plans
Issues and Resolution Repository

9. Software licenses for SAP Business Suite
100 people ready-to-use infrastructure in Bangalore
Channel partner network of 10+ partners
SAP e-Academy in Pondicherry
APAC office in Singapore
SAP Development and Support infrastructure with more than 15
servers
Infrastructure

10. Solutions and Services
www.unisoftinfotech.com

11. SAP Solutions and Services
1. ERP Evaluation and Business Process Engineering
2. SAP ERP Implementation and Roll-out
3. Technical and Application Upgrade
4. Application Management/End User Support
5. Audit and Continuous Improvement Services
6. SAP Archiving and Document Management
7. Business Intelligence and Dashboards
8. SAP Portal, Workflow and ESS/MSS
9. Corporate Governance, Compliance , Security and Risk
Management
10. Customer Education – End User, Key User and Management

12. Technology Solutions & Services
1. Enterprise Application Integration (EAI)
2. Desktop Productivity Solutions
3. Data acquisition and integration
4. Programming and Application Development
5. Master Data Management
6. Single-Sign On and User Management
7. Disaster Recovery and Security
8. Business Process Monitoring
9. Trace and Track Solutions
10. Mobile Infrastructure Solutions

13. Success Stories
www.unisoftinfotech.com

14. All-in-One Partner 2003

15. CPG100 - 2003

16. CPG100 Success Story

17. First Indian Customer

18. Customer Support Organization(CSO)
www.unisoftinfotech.com

19. CSO Methodology
Prioritize
Monthly
/weekly
Reports
SAP SM SAP SM
Management
User
User
User
Client-IT Help
Support Manager
consultant
consultant
CLIENT UNICAREUNICARE

20. UNICARE™ Methodology
Initiate
Validate
Evaluate
Resource
Implement
Test
Sign Off
Customer call

21. UNICARE™ Methodology

22. UnicareSupportUnicareSupportUnicareSupportUnicareSupport
ManagerManagerManagerManager
UnicareSupportUnicareSupportUnicareSupportUnicareSupport
ManagerManagerManagerManager
Client SupportClient SupportClient SupportClient Support
CoCoCoCo----ordinatorordinatorordinatorordinator
Client SupportClient SupportClient SupportClient Support
CoCoCoCo----ordinatorordinatorordinatorordinator
3. ESCALATION3. ESCALATION3. ESCALATION3. ESCALATION
Unicare SupportUnicare SupportUnicare SupportUnicare Support
DeskDeskDeskDesk
Unicare SupportUnicare SupportUnicare SupportUnicare Support
DeskDeskDeskDesk
1. Support Call1. Support Call1. Support Call1. Support Call
2B. Call not resolved2B. Call not resolved2B. Call not resolved2B. Call not resolved
By Service Desk as per SLABy Service Desk as per SLABy Service Desk as per SLABy Service Desk as per SLA
4. Action to4. Action to4. Action to4. Action to
Close the CallClose the CallClose the CallClose the Call
2A. Unable to2A. Unable to2A. Unable to2A. Unable to
resolve as per SLAresolve as per SLAresolve as per SLAresolve as per SLA
SAPSAPSAPSAPSAPSAPSAPSAP
5. Action to5. Action to5. Action to5. Action to
Close the CallClose the CallClose the CallClose the Call
Escalation Process

23. SAP Solution Manager

24. www.unisoftinfotech.com