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US FDA Audit
Notes
June 10th to 14th 2019
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A transformational initiative to shift the
medical device industry from a focus on
regulatory compliance to a focus on
quality maturity.
“ “
US FDA’s Case for
Quality
Agenda
02
03
04
01 Corrective & Preventive Action
02
02 Customer Complaints
03 Design and Development
04 Management Controls
06 Incoming Inspection
07 Observations & Initial Response
05 Validation and Calibration
Audit Setup & Walk Through
Introduced Herself
Presented FDA Badge
Company Layout
Product List
Samples
Product Show & Tell
List of Customers
Relationship & Matrix of
Responsibilities
between ACE & MWPL
510 (k) Registration
Process Flow Chart
Sterilization
Stores Walkthrough
• Material storage and
labeling before
inspection
• Lot Number Allocation
and Bin Cards
• Rejected Material
Area
• Movement of Material
though each process
• IIR Process
Tool Room Walkthrough
• Guide Forming Process
• Flare Tube Process
• Sub Assembly Work
Instructions reviewed
• Movement of Material
• Storage of Material
• Handling of Rejects
Loops Mfg. Walkthrough
• Operator Questioned on
different Processes
• Work Instructions
reviewed
• Handling of Rejects
• Documentation
• In-process & Patrol
Inspection review
• Laser Printing process
Clean Room
Walkthrough
• Pass Box Operation
• Recording and
Measuring of
Environment
• HV Test Process
• Sealing Process

-Inadequate Training is not a
good way to close a CAPA.
-How long do you keep a CAPA
Open?
Generating and
implementing solutions
Non-conformance- does not meet specifications.
Deviation- non-conformance that is accepted as is
Non Conformance OR Deviation
Historical Data triggers the
CAPA Process
Repetitive NC Or Deviation
-Collect Data
-Identify Probable causes using
fish bone diagram, 5 whys etc.
-How do you close a CAPA with
no Root Cause?
CAPA Process Begins
-Document all stages.
-Correctly determine why an event or
failure occurred, then focus CAPA
efforts on creating specific and effective
corrective actions
Identify the Root Cause
01 Corrective & Preventive Action (CAPA)
MWPL raised CAPA for every batch
rejection 3% and over
HISTORICALLY
Complaints need to be properly
described
Complaint Intake
Not all complaints need to be
investigated. However, If not
investigating need to justify
Investigation
A complaint could trigger a CAPA if
deeper investigation reveals a
systemic recurring issue
Complaint & CAPA
Has to be put in to gather more
information regarding the complaint
from the customer
Good Faith Effort
Describe all steps taken.
Be scientifically sound and Logical
Revise before closing
If it isn't documented, you didn't do it,
it never happened. DOCUMENT!
Document, Document
01
02
03
04
05
06
02 Customer Complaints
Design Review Team
Standards
Additional Changes
Input
Plan
Output
03 Design and Development
Needs to keep track of all
regulatory requirements as well
as standards used to maintain
safety and quality of products.
Management Representative
01 02 03 04 05
Work
Instructions
&
Procedures
MRM
Plans
for
the
Past
3
years
Agenda
&
List
of
Attendees
List
of
Internal
Auditors
Audit
Plan
&
Records
04 Management Controls
Questions & Suggestions
1. How do you ensure that pouch is properly
sealed?
2. How was the boot strength test determined?
3. What is done if instrument or procedure is
found out of acceptable range?
• Pouch sealing 2 samples for each day would
not be enough.
• In validation report ,a column can be added
so that someone else also checks & approv
es it to avoid reading error.
• Keep a copy of ledger so that page which
document is stored can be found easily.
05 Validation and Calibration
A B
C D
PTFE inspection
Formed loop
Tyvek pouch
Incoming Inspection Reports
Incoming Inspection Report
Supplier rating procedure
Approved supplier list
Supplier Rating
Supplier Deviation Report
06 Incoming Inspection
Procedures for changes to
a specification and
method have not been ad
equately established.
Specifically, Performance
standards and test
methods applied by your
firm during your
production are not
reviewed to ensure that
the current versions are
used.
We plan to conduct a comparison
study. During the study should we
find any deficiency, we shall take
appropriate steps to correct it.
If not, using our document change pr
otocol, we shall change all mentions
of the standard to reflect the latest re
vised standard, referencing the comp
arison study.
a. IEC 60601-2-2 2009
Medical Electrical Equipment
Current revision 2017
Conduct a comparison study and will
ensure that new standard requiremen
ts, if any, are being met.
If no major changes impact our
procedures, using our document
change protocol, we shall change all
mentions of the standard to reflect
the latest revised standard.
b. DIN EN ISO 11607-2 2008
Guideline for the validation of the
sealing process;
current version 2018
07 Observations & Initial Response
If major changes impact our system, we will communicate to US FDA the
details of the planned test as well as new target dates.
1.
In addition, to prevent such an issue from recurring, a procedure will be put in place to ensure all standards used across
MWPL are listed with the current revision and a periodic review of all standards is made to ensure the latest revision is
being followed, with instructions of next steps in the case the standard changed impacts our procedures in any way.
Procedures for corrective
and preventive action
have not been
Adequately established
We currently lack a system to
conduct data analysis by which to
trigger a CAPA investigation.
Currently, it is our practice to conduct
an investigation at each instance of a
non-conformance(deviation).
We shall amend our CAPA procedure
to incorporate clear, timely,
appropriate review and analysis of
data sources to remedy this.
Target Date August 15th 2019
c. CAPA Data Analysis
There have been instances where
we have conducted a follow-up to
close a CAPA, but have not
documented this in our system. We
need to amend our procedures and
our forms to incorporate adequate
documentation of steps taken
during CAPA closure.
Target Date August 15th 2019
d. CAPA Documentation
Incomplete:
07 Observations & Initial Response 2.
There were instances observed where the proper root cause of the CAPA was identified, but not properly addressed in subs
equent changes to important documents like work instructions (SOP). The instructions did not clearly describe the preventio
n of the observed non-conformance, nor provide any warning or note to highlight the preventable non-conformance. To rem
edy this, we plan to review all our CAPA's for the last 2 years, and properly identify the main root cause. Once the root caus
e has been identified, a review of all related instructions will be made to ensure proper wording is used, such as warnings/n
otes/detailed information to ensure these preventable non-conformances are highlighted.
Target Date September 15th 2019
e. Root Cause not properly identified (i & ii):
Additionally, to prevent this from
happening again, we shall
amend our CAPA procedure to
specifically include a review of
the work instructions to
ascertain if any changes need
to be made to prevent
non-conformances found as
root cause in CAPA.
Target Date August 15th 2019
Process control procedure
that describe any process
controls necessary to
ensure conformance to
specifications have not
been established
07 Observations & Initial Response 3.
It was observed that the procedure for process control may not be the most effective way to
check for seal strength during process, and also that the procedure does not match with the
validation. The investigator would like us to have a link between the tests conducted in the
sealing validation process and during the sealing process control.
During the sealing validation process, the seal is tested for seal strength (Peel test), seal int
egrity (edge dip test and die penetration test). However, during the in-process testing, 2 se
aled pouches are checked for seal width, and a visual check for wrinkles, dust/debris, or im
proper sealing.
The seal should be effective in maintaining the sterile barrier. Our sterilized products are se
nt for sterility tests after sterilization, and to date, all of them have shown to have an intact s
terile field as evidenced by the test results. This ensures our seal strength is effective in mai
ntaining the sterile barrier.
As a quick remedy to the observation, we are in the process of introducing an edge dip test
for 2 sealed pouches , each time the sealing machine is switched off and then on.
Target Date August 15th 2019
ISO 11607-2:2017 Validation requirements for forming,
sealing and assembly processes
As a long term plan, we shall st
udy the BS EN ISO 11607-2:20
17 Validation requirements for f
orming, sealing and assembly p
rocesses to update our validatio
n process. We will update our v
alidation protocol with the above
and include more data points to
properly determine the frequenc
y and type of testing that needs
to occur. Updated design of exp
eriment (Validation protocol)
Target Date: August 31 2019
Thank you

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Outcomes of FDA Audit. Brief about how FDA audit was conducted and the observations from them.

  • 1. US FDA Audit Notes June 10th to 14th 2019 http://www.free-powerpoint-templates-design.com
  • 2. A transformational initiative to shift the medical device industry from a focus on regulatory compliance to a focus on quality maturity. “ “ US FDA’s Case for Quality
  • 3. Agenda 02 03 04 01 Corrective & Preventive Action 02 02 Customer Complaints 03 Design and Development 04 Management Controls 06 Incoming Inspection 07 Observations & Initial Response 05 Validation and Calibration
  • 4. Audit Setup & Walk Through Introduced Herself Presented FDA Badge Company Layout Product List Samples Product Show & Tell List of Customers Relationship & Matrix of Responsibilities between ACE & MWPL 510 (k) Registration Process Flow Chart Sterilization Stores Walkthrough • Material storage and labeling before inspection • Lot Number Allocation and Bin Cards • Rejected Material Area • Movement of Material though each process • IIR Process Tool Room Walkthrough • Guide Forming Process • Flare Tube Process • Sub Assembly Work Instructions reviewed • Movement of Material • Storage of Material • Handling of Rejects Loops Mfg. Walkthrough • Operator Questioned on different Processes • Work Instructions reviewed • Handling of Rejects • Documentation • In-process & Patrol Inspection review • Laser Printing process Clean Room Walkthrough • Pass Box Operation • Recording and Measuring of Environment • HV Test Process • Sealing Process
  • 5.  -Inadequate Training is not a good way to close a CAPA. -How long do you keep a CAPA Open? Generating and implementing solutions Non-conformance- does not meet specifications. Deviation- non-conformance that is accepted as is Non Conformance OR Deviation Historical Data triggers the CAPA Process Repetitive NC Or Deviation -Collect Data -Identify Probable causes using fish bone diagram, 5 whys etc. -How do you close a CAPA with no Root Cause? CAPA Process Begins -Document all stages. -Correctly determine why an event or failure occurred, then focus CAPA efforts on creating specific and effective corrective actions Identify the Root Cause 01 Corrective & Preventive Action (CAPA) MWPL raised CAPA for every batch rejection 3% and over HISTORICALLY
  • 6. Complaints need to be properly described Complaint Intake Not all complaints need to be investigated. However, If not investigating need to justify Investigation A complaint could trigger a CAPA if deeper investigation reveals a systemic recurring issue Complaint & CAPA Has to be put in to gather more information regarding the complaint from the customer Good Faith Effort Describe all steps taken. Be scientifically sound and Logical Revise before closing If it isn't documented, you didn't do it, it never happened. DOCUMENT! Document, Document 01 02 03 04 05 06 02 Customer Complaints
  • 7. Design Review Team Standards Additional Changes Input Plan Output 03 Design and Development
  • 8. Needs to keep track of all regulatory requirements as well as standards used to maintain safety and quality of products. Management Representative 01 02 03 04 05 Work Instructions & Procedures MRM Plans for the Past 3 years Agenda & List of Attendees List of Internal Auditors Audit Plan & Records 04 Management Controls
  • 9. Questions & Suggestions 1. How do you ensure that pouch is properly sealed? 2. How was the boot strength test determined? 3. What is done if instrument or procedure is found out of acceptable range? • Pouch sealing 2 samples for each day would not be enough. • In validation report ,a column can be added so that someone else also checks & approv es it to avoid reading error. • Keep a copy of ledger so that page which document is stored can be found easily. 05 Validation and Calibration
  • 10. A B C D PTFE inspection Formed loop Tyvek pouch Incoming Inspection Reports Incoming Inspection Report Supplier rating procedure Approved supplier list Supplier Rating Supplier Deviation Report 06 Incoming Inspection
  • 11. Procedures for changes to a specification and method have not been ad equately established. Specifically, Performance standards and test methods applied by your firm during your production are not reviewed to ensure that the current versions are used. We plan to conduct a comparison study. During the study should we find any deficiency, we shall take appropriate steps to correct it. If not, using our document change pr otocol, we shall change all mentions of the standard to reflect the latest re vised standard, referencing the comp arison study. a. IEC 60601-2-2 2009 Medical Electrical Equipment Current revision 2017 Conduct a comparison study and will ensure that new standard requiremen ts, if any, are being met. If no major changes impact our procedures, using our document change protocol, we shall change all mentions of the standard to reflect the latest revised standard. b. DIN EN ISO 11607-2 2008 Guideline for the validation of the sealing process; current version 2018 07 Observations & Initial Response If major changes impact our system, we will communicate to US FDA the details of the planned test as well as new target dates. 1. In addition, to prevent such an issue from recurring, a procedure will be put in place to ensure all standards used across MWPL are listed with the current revision and a periodic review of all standards is made to ensure the latest revision is being followed, with instructions of next steps in the case the standard changed impacts our procedures in any way.
  • 12. Procedures for corrective and preventive action have not been Adequately established We currently lack a system to conduct data analysis by which to trigger a CAPA investigation. Currently, it is our practice to conduct an investigation at each instance of a non-conformance(deviation). We shall amend our CAPA procedure to incorporate clear, timely, appropriate review and analysis of data sources to remedy this. Target Date August 15th 2019 c. CAPA Data Analysis There have been instances where we have conducted a follow-up to close a CAPA, but have not documented this in our system. We need to amend our procedures and our forms to incorporate adequate documentation of steps taken during CAPA closure. Target Date August 15th 2019 d. CAPA Documentation Incomplete: 07 Observations & Initial Response 2. There were instances observed where the proper root cause of the CAPA was identified, but not properly addressed in subs equent changes to important documents like work instructions (SOP). The instructions did not clearly describe the preventio n of the observed non-conformance, nor provide any warning or note to highlight the preventable non-conformance. To rem edy this, we plan to review all our CAPA's for the last 2 years, and properly identify the main root cause. Once the root caus e has been identified, a review of all related instructions will be made to ensure proper wording is used, such as warnings/n otes/detailed information to ensure these preventable non-conformances are highlighted. Target Date September 15th 2019 e. Root Cause not properly identified (i & ii): Additionally, to prevent this from happening again, we shall amend our CAPA procedure to specifically include a review of the work instructions to ascertain if any changes need to be made to prevent non-conformances found as root cause in CAPA. Target Date August 15th 2019
  • 13. Process control procedure that describe any process controls necessary to ensure conformance to specifications have not been established 07 Observations & Initial Response 3. It was observed that the procedure for process control may not be the most effective way to check for seal strength during process, and also that the procedure does not match with the validation. The investigator would like us to have a link between the tests conducted in the sealing validation process and during the sealing process control. During the sealing validation process, the seal is tested for seal strength (Peel test), seal int egrity (edge dip test and die penetration test). However, during the in-process testing, 2 se aled pouches are checked for seal width, and a visual check for wrinkles, dust/debris, or im proper sealing. The seal should be effective in maintaining the sterile barrier. Our sterilized products are se nt for sterility tests after sterilization, and to date, all of them have shown to have an intact s terile field as evidenced by the test results. This ensures our seal strength is effective in mai ntaining the sterile barrier. As a quick remedy to the observation, we are in the process of introducing an edge dip test for 2 sealed pouches , each time the sealing machine is switched off and then on. Target Date August 15th 2019 ISO 11607-2:2017 Validation requirements for forming, sealing and assembly processes As a long term plan, we shall st udy the BS EN ISO 11607-2:20 17 Validation requirements for f orming, sealing and assembly p rocesses to update our validatio n process. We will update our v alidation protocol with the above and include more data points to properly determine the frequenc y and type of testing that needs to occur. Updated design of exp eriment (Validation protocol) Target Date: August 31 2019