SlideShare uma empresa Scribd logo
1 de 14
Análise de
Empresas de
referência em
Serviços
GESTÃO DE SERVIÇO - PROFA. DRA. BRUNA BRITI VIEIRA
GUIMARÃES
DEBORA MORAES & TATIANE BERNARDES
Sobre a Empresa
A Empresa CENTERPLEX CINEMAS é uma das maiores exibidoras
cinematográficas do Brasil. Segundo levantamento da entidade de pesquisa da
área, Filme B, a empresa figura entre as 15 maiores do país.
Fundada em 1981, por Eli Jorge de Lima com o primeiro cinema em Poços de
Caldas-MG (Cine São Luiz), hoje possui mais de 50 salas espalhadas pelos
Estados de São Paulo, Minas Gerais, Ceará, Alagoas e Pernambuco.
A marca
Em junho de 2011 apresentou ao mercado seu novo logotipo, que reflete a empresa
como se tem transformado e evoluído de forma ágil e moderna desde sua fundação,
num processo contínuo e permanente.
inovação
Acompanhando a inovação dos cinemas em todo o mundo, a Centerplex Cinemas tem
hoje 16 de suas 53 salas com projetor 3D digital.
No Centerplex o espectador encontrará a mais moderna qualidade de som e imagem.
As telas são gigantes e o sistema de projeção utiliza equipamentos automáticos, o que
garante a exibição mais nítida e perfeita
diferencial
• Cada ingresso é impresso com data, horário e nome do filme e pode ser
comprado na hora da sessão ou com antecedência, inclusive pela
Internet pelo Ingresso.com.
• Durante a semana, de acordo com o dia e a sessão, os ingressos são
vendidos com desconto e crianças de até 12 anos, estudantes e adultos
acima de 65 anos.
Programa de Fidelidade
Canais de relacionamento
@centerplexcinemas
fb.com/centerplexcinemas
@centerplex cinemascenterplex
Análise do site
Nota de 1 a 10, no qual 10 é concordamos plenamente e 1 é discordamos totalmente:
Reputação – reclame aqui
Reputação – reclame aqui
Análise da Centerplex Cinemas
Análise da Centerplex Cinemas

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Análise da Centerplex Cinemas

  • 1. Análise de Empresas de referência em Serviços GESTÃO DE SERVIÇO - PROFA. DRA. BRUNA BRITI VIEIRA GUIMARÃES DEBORA MORAES & TATIANE BERNARDES
  • 2.
  • 3. Sobre a Empresa A Empresa CENTERPLEX CINEMAS é uma das maiores exibidoras cinematográficas do Brasil. Segundo levantamento da entidade de pesquisa da área, Filme B, a empresa figura entre as 15 maiores do país. Fundada em 1981, por Eli Jorge de Lima com o primeiro cinema em Poços de Caldas-MG (Cine São Luiz), hoje possui mais de 50 salas espalhadas pelos Estados de São Paulo, Minas Gerais, Ceará, Alagoas e Pernambuco.
  • 4.
  • 5. A marca Em junho de 2011 apresentou ao mercado seu novo logotipo, que reflete a empresa como se tem transformado e evoluído de forma ágil e moderna desde sua fundação, num processo contínuo e permanente.
  • 6. inovação Acompanhando a inovação dos cinemas em todo o mundo, a Centerplex Cinemas tem hoje 16 de suas 53 salas com projetor 3D digital. No Centerplex o espectador encontrará a mais moderna qualidade de som e imagem. As telas são gigantes e o sistema de projeção utiliza equipamentos automáticos, o que garante a exibição mais nítida e perfeita
  • 7. diferencial • Cada ingresso é impresso com data, horário e nome do filme e pode ser comprado na hora da sessão ou com antecedência, inclusive pela Internet pelo Ingresso.com. • Durante a semana, de acordo com o dia e a sessão, os ingressos são vendidos com desconto e crianças de até 12 anos, estudantes e adultos acima de 65 anos.
  • 10. Análise do site Nota de 1 a 10, no qual 10 é concordamos plenamente e 1 é discordamos totalmente: