SlideShare uma empresa Scribd logo
Study of the certification
impact
Pedro Castro Henriques - Strongstep | CEO
João Pascoal Faria – Associate Professor | FEUP
Agenda
• About the Speakers
• Impact of Actor3 in the organizations
• Participating Companies & certifications
• Impact in the organization
• Business impact in the organizations
• Conclusions
About Speaker
Strongstep | CEO and Co-Founder
Worked in 10 countries in Europe and Africa in process, tools
and organization improvement in software development &
services.
More than 19 years of experience, including consulting in
software engineer; Telecom, health and education sector –
Ericsson Sweden, Aerospace France, Altran Portugal
Professor at the master in engineering, services and
management at Porto University.
Hobbies & Activities: travel, inline-skating, snowboarding, meeting new cultures & people, loves
new challenges!
Spoke at Tedxporto “Dreams – The innovators best friend”
About Speaker
Associate Professor | FEUP
Associate Professor in Software Engineering at the
Faculty of Engineering of the University of Porto.
President of the Sectoral Commission for the Quality of
Information and Communications Technology (CS/03)
in the scope of the Portuguese Quality Institute.
More than 25 years of experience in education,
research, development and consultancy in several
software engineering areas.
Interests/Specialities: software testing, software
process improvement, model-driven engineering.
Growing international competitiveness
• Development of software solutions and services can be extremely complex
• Quality is now a requirement, not an extra
• Software customers want to pay less and less for their software
• More and more companies outsource – offshore and nearshore
• Geographical dispersion brings new cultural challenges
Certification: why?
Certification
• Can It bring us more profit?
 Accomplish schedule
 Accomplish budget
 Guarantee Quality
• Can it help companies go international?
 Access to new market
 Larger scale projects
Implementation Impact
Area Improvement Average Value
Costs 20%
Deadlines 37%
Productivity 67%
Quality 50%
Quality Satisfaction 14%
Return of Investment (ROI) 4.8 : 1
Summary of the performance of 25 organizations when CMMI model (the most renowned
model for software development processes improvement) was implemented.
Source: SEI – Software Engineering Institute
When there are no (good) processes?
• No guarantee that best practices are being followed
• Largely dependent on the human factor - risk of an inefficient execution by
inexperienced people
• No responsibility for those not following the standards
• Risk of important project issues are not being escalated to higher
management
Success in IT projects
“The quality of a software system is governed
by the quality of the process used to develop
and evolve it.”
Watts Humphrey
Source: Chaos Report
• 44% Challenged projects
• 22% Cancelled projects
0%
10%
20%
30%
40%
50%
60%
Sucesso
Desafiados
Cancelados
Successful
Challenged
Cancelled
Companies & certifications
What certificatons?
• ISO9001 – Basic Quality Management System
• CMMI DEV – Software Development maturity model
• CMMI SRV – Services maturity model
• ITMARK – SMB Software Development + security + Business development
maturity model
Impact of Actor3
Regarding cost reductions, there is a neutral
evaluation, possibly because the short term
investments in certifications will take some time
to generate cost reductions.
In short term, companies felt an improvement
in the internal organization, and an
improvement of the quality of delivery.
There is already an improvement in mid-term
impact factors, in the reduction of errors in
production, client satisfaction and productivity.
Business Impact in the
participating organizations
• Companies in this study showed a 21% average growth
and a 157% growth in exports (sales to international
markets)*
• * Period from 2014 to 2016
Conclusions
• Certification are enabler for growth, due to:
better internal organization, better quality of
delivery and higher productivity.
6. Study of the Certification impact by Pedro Castro Henriques (Strongstep) e João Pascoal Faria (FEUP)

Mais conteúdo relacionado

Mais procurados

Aprendi pitch deck-3min-v03
Aprendi pitch deck-3min-v03Aprendi pitch deck-3min-v03
Aprendi pitch deck-3min-v03
michaelburk
 
Insight into e portfolios (19 june)
Insight into e portfolios (19 june)Insight into e portfolios (19 june)
Insight into e portfolios (19 june)
Jisc RSC East Midlands
 
Establishing an effective peer network to enhance international student recru...
Establishing an effective peer network to enhance international student recru...Establishing an effective peer network to enhance international student recru...
Establishing an effective peer network to enhance international student recru...
DanHinkley
 
Sheridan HealthTech Presentation
Sheridan HealthTech PresentationSheridan HealthTech Presentation
Sheridan HealthTech Presentation
David Cooper
 
The Quaility Dilemma in Online Education Revisited
The Quaility Dilemma in Online Education RevisitedThe Quaility Dilemma in Online Education Revisited
The Quaility Dilemma in Online Education Revisited
normivey
 
Deloitte Case Challenge 2013 casesolution
Deloitte Case Challenge 2013 casesolutionDeloitte Case Challenge 2013 casesolution
Deloitte Case Challenge 2013 casesolution
andurilhuang
 
Getting ready for online assessments
Getting ready for online assessmentsGetting ready for online assessments
Getting ready for online assessments
Carlos Ramirez
 

Mais procurados (7)

Aprendi pitch deck-3min-v03
Aprendi pitch deck-3min-v03Aprendi pitch deck-3min-v03
Aprendi pitch deck-3min-v03
 
Insight into e portfolios (19 june)
Insight into e portfolios (19 june)Insight into e portfolios (19 june)
Insight into e portfolios (19 june)
 
Establishing an effective peer network to enhance international student recru...
Establishing an effective peer network to enhance international student recru...Establishing an effective peer network to enhance international student recru...
Establishing an effective peer network to enhance international student recru...
 
Sheridan HealthTech Presentation
Sheridan HealthTech PresentationSheridan HealthTech Presentation
Sheridan HealthTech Presentation
 
The Quaility Dilemma in Online Education Revisited
The Quaility Dilemma in Online Education RevisitedThe Quaility Dilemma in Online Education Revisited
The Quaility Dilemma in Online Education Revisited
 
Deloitte Case Challenge 2013 casesolution
Deloitte Case Challenge 2013 casesolutionDeloitte Case Challenge 2013 casesolution
Deloitte Case Challenge 2013 casesolution
 
Getting ready for online assessments
Getting ready for online assessmentsGetting ready for online assessments
Getting ready for online assessments
 

Semelhante a 6. Study of the Certification impact by Pedro Castro Henriques (Strongstep) e João Pascoal Faria (FEUP)

Organization and teams efficiency: new tendencies - Q-Day 2010
Organization and teams efficiency: new tendencies - Q-Day 2010Organization and teams efficiency: new tendencies - Q-Day 2010
Organization and teams efficiency: new tendencies - Q-Day 2010
Strongstep - Innovation in software quality
 
Qualilogy services 201409v1
Qualilogy services 201409v1Qualilogy services 201409v1
Qualilogy services 201409v1
Jean-Pierre Fayolle
 
Mujeebur rahmansaher presentation
Mujeebur rahmansaher presentationMujeebur rahmansaher presentation
Mujeebur rahmansaher presentation
Mujeebur Rahmansaher
 
Trends 2015: The importance of certification for internationalization by Diog...
Trends 2015: The importance of certification for internationalization by Diog...Trends 2015: The importance of certification for internationalization by Diog...
Trends 2015: The importance of certification for internationalization by Diog...
Strongstep - Innovation in software quality
 
Osama Mohamed Saleh V1
Osama Mohamed Saleh V1Osama Mohamed Saleh V1
Osama Mohamed Saleh V1
Osama Mahmed
 
Transforming How Sponsors and CROs Interact with Clinical Sites
Transforming How Sponsors and CROs Interact with Clinical SitesTransforming How Sponsors and CROs Interact with Clinical Sites
Transforming How Sponsors and CROs Interact with Clinical Sites
Perficient, Inc.
 
Best PMO in Africa 2019 - Jupiter Systems & Solutions | FuturePMO 2019
Best PMO in Africa 2019 - Jupiter Systems & Solutions | FuturePMO 2019Best PMO in Africa 2019 - Jupiter Systems & Solutions | FuturePMO 2019
Best PMO in Africa 2019 - Jupiter Systems & Solutions | FuturePMO 2019
Wellingtone
 
An Najah University IT Market Skill Needs Survey
An Najah University IT Market Skill Needs SurveyAn Najah University IT Market Skill Needs Survey
An Najah University IT Market Skill Needs Survey
Laith Kassis
 
2014 Software Development Survey Results
2014 Software Development Survey Results 2014 Software Development Survey Results
2014 Software Development Survey Results
TECNA - Technology Councils of North America
 
ICT Sector Assessment, Free Trade Agreement Signature, IESC, USAID
ICT Sector Assessment, Free Trade Agreement Signature, IESC, USAIDICT Sector Assessment, Free Trade Agreement Signature, IESC, USAID
ICT Sector Assessment, Free Trade Agreement Signature, IESC, USAID
Mehdi Sif
 
PMP Exam Prep Course Preview
PMP Exam Prep Course PreviewPMP Exam Prep Course Preview
PMP Exam Prep Course Preview
Invensis Learning
 
ParadigmIT - Medidata Rave Services
ParadigmIT - Medidata Rave ServicesParadigmIT - Medidata Rave Services
ParadigmIT - Medidata Rave Services
Yasser Mohammad
 
Oracle Primavera P6 EPPM for City of Hope
Oracle Primavera P6 EPPM for City of HopeOracle Primavera P6 EPPM for City of Hope
Oracle Primavera P6 EPPM for City of Hope
Volantic, Inc
 
Extended Learning: The Importance of Engaging Your Extended Enterprise Ecosystem
Extended Learning: The Importance of Engaging Your Extended Enterprise EcosystemExtended Learning: The Importance of Engaging Your Extended Enterprise Ecosystem
Extended Learning: The Importance of Engaging Your Extended Enterprise Ecosystem
Human Capital Media
 
Carlos Sousa\'s Professional Profile
Carlos Sousa\'s Professional ProfileCarlos Sousa\'s Professional Profile
Carlos Sousa\'s Professional Profile
carlos-sousa
 
Excelencia Services Profile
Excelencia Services ProfileExcelencia Services Profile
Excelencia Services Profile
Rajesh Ramanathan
 
PMI Indonesia Chapter Profile
PMI Indonesia Chapter ProfilePMI Indonesia Chapter Profile
PMI Indonesia Chapter Profile
PMI Indonesia Chapter
 
Business Excellence and Project Management
Business Excellence and Project ManagementBusiness Excellence and Project Management
Business Excellence and Project Management
Rohit Kanaglekar
 
Pewt 2013 presentation new york
Pewt 2013 presentation new yorkPewt 2013 presentation new york
Pewt 2013 presentation new york
Bonitasoft
 
Assessment of project management practices in pakistani software industry
Assessment of project management practices in pakistani software industryAssessment of project management practices in pakistani software industry
Assessment of project management practices in pakistani software industry
jehan1987
 

Semelhante a 6. Study of the Certification impact by Pedro Castro Henriques (Strongstep) e João Pascoal Faria (FEUP) (20)

Organization and teams efficiency: new tendencies - Q-Day 2010
Organization and teams efficiency: new tendencies - Q-Day 2010Organization and teams efficiency: new tendencies - Q-Day 2010
Organization and teams efficiency: new tendencies - Q-Day 2010
 
Qualilogy services 201409v1
Qualilogy services 201409v1Qualilogy services 201409v1
Qualilogy services 201409v1
 
Mujeebur rahmansaher presentation
Mujeebur rahmansaher presentationMujeebur rahmansaher presentation
Mujeebur rahmansaher presentation
 
Trends 2015: The importance of certification for internationalization by Diog...
Trends 2015: The importance of certification for internationalization by Diog...Trends 2015: The importance of certification for internationalization by Diog...
Trends 2015: The importance of certification for internationalization by Diog...
 
Osama Mohamed Saleh V1
Osama Mohamed Saleh V1Osama Mohamed Saleh V1
Osama Mohamed Saleh V1
 
Transforming How Sponsors and CROs Interact with Clinical Sites
Transforming How Sponsors and CROs Interact with Clinical SitesTransforming How Sponsors and CROs Interact with Clinical Sites
Transforming How Sponsors and CROs Interact with Clinical Sites
 
Best PMO in Africa 2019 - Jupiter Systems & Solutions | FuturePMO 2019
Best PMO in Africa 2019 - Jupiter Systems & Solutions | FuturePMO 2019Best PMO in Africa 2019 - Jupiter Systems & Solutions | FuturePMO 2019
Best PMO in Africa 2019 - Jupiter Systems & Solutions | FuturePMO 2019
 
An Najah University IT Market Skill Needs Survey
An Najah University IT Market Skill Needs SurveyAn Najah University IT Market Skill Needs Survey
An Najah University IT Market Skill Needs Survey
 
2014 Software Development Survey Results
2014 Software Development Survey Results 2014 Software Development Survey Results
2014 Software Development Survey Results
 
ICT Sector Assessment, Free Trade Agreement Signature, IESC, USAID
ICT Sector Assessment, Free Trade Agreement Signature, IESC, USAIDICT Sector Assessment, Free Trade Agreement Signature, IESC, USAID
ICT Sector Assessment, Free Trade Agreement Signature, IESC, USAID
 
PMP Exam Prep Course Preview
PMP Exam Prep Course PreviewPMP Exam Prep Course Preview
PMP Exam Prep Course Preview
 
ParadigmIT - Medidata Rave Services
ParadigmIT - Medidata Rave ServicesParadigmIT - Medidata Rave Services
ParadigmIT - Medidata Rave Services
 
Oracle Primavera P6 EPPM for City of Hope
Oracle Primavera P6 EPPM for City of HopeOracle Primavera P6 EPPM for City of Hope
Oracle Primavera P6 EPPM for City of Hope
 
Extended Learning: The Importance of Engaging Your Extended Enterprise Ecosystem
Extended Learning: The Importance of Engaging Your Extended Enterprise EcosystemExtended Learning: The Importance of Engaging Your Extended Enterprise Ecosystem
Extended Learning: The Importance of Engaging Your Extended Enterprise Ecosystem
 
Carlos Sousa\'s Professional Profile
Carlos Sousa\'s Professional ProfileCarlos Sousa\'s Professional Profile
Carlos Sousa\'s Professional Profile
 
Excelencia Services Profile
Excelencia Services ProfileExcelencia Services Profile
Excelencia Services Profile
 
PMI Indonesia Chapter Profile
PMI Indonesia Chapter ProfilePMI Indonesia Chapter Profile
PMI Indonesia Chapter Profile
 
Business Excellence and Project Management
Business Excellence and Project ManagementBusiness Excellence and Project Management
Business Excellence and Project Management
 
Pewt 2013 presentation new york
Pewt 2013 presentation new yorkPewt 2013 presentation new york
Pewt 2013 presentation new york
 
Assessment of project management practices in pakistani software industry
Assessment of project management practices in pakistani software industryAssessment of project management practices in pakistani software industry
Assessment of project management practices in pakistani software industry
 

Mais de Strongstep - Innovation in software quality

2.CMMI L2 GO Contact - Paulo Roncon
2.CMMI L2 GO Contact - Paulo Roncon2.CMMI L2 GO Contact - Paulo Roncon
2.CMMI L2 GO Contact - Paulo Roncon
Strongstep - Innovation in software quality
 
5. InnoWave’s Integrated Quality System Empowerment with CMMI - Bruna Batista
5. InnoWave’s Integrated Quality System Empowerment with CMMI - Bruna Batista5. InnoWave’s Integrated Quality System Empowerment with CMMI - Bruna Batista
5. InnoWave’s Integrated Quality System Empowerment with CMMI - Bruna Batista
Strongstep - Innovation in software quality
 
3. MICRO IO’s CMMI Development 2 implementation - Rui Rebelo
3. MICRO IO’s CMMI Development 2 implementation - Rui Rebelo3. MICRO IO’s CMMI Development 2 implementation - Rui Rebelo
3. MICRO IO’s CMMI Development 2 implementation - Rui Rebelo
Strongstep - Innovation in software quality
 
4.Enabling Talent Through Systematization by GLOBALTRONIC Sérgio Silva
4.Enabling Talent Through Systematization by GLOBALTRONIC Sérgio Silva4.Enabling Talent Through Systematization by GLOBALTRONIC Sérgio Silva
4.Enabling Talent Through Systematization by GLOBALTRONIC Sérgio Silva
Strongstep - Innovation in software quality
 
1. Quality and Performance Management by IT SECTOR António Rodrigues
1. Quality and Performance Management by IT SECTOR António Rodrigues1. Quality and Performance Management by IT SECTOR António Rodrigues
1. Quality and Performance Management by IT SECTOR António Rodrigues
Strongstep - Innovation in software quality
 
Presentation quatic 2016 final v1.2
Presentation quatic 2016 final v1.2Presentation quatic 2016 final v1.2
Presentation quatic 2016 final v1.2
Strongstep - Innovation in software quality
 
Agile portugal 2016 Agile Gamification on www.scraim.com
Agile portugal 2016   Agile Gamification on www.scraim.comAgile portugal 2016   Agile Gamification on www.scraim.com
Agile portugal 2016 Agile Gamification on www.scraim.com
Strongstep - Innovation in software quality
 
Cmmi & Scrum - a powerfull combination @ Primavera
Cmmi & Scrum - a powerfull combination @ Primavera Cmmi & Scrum - a powerfull combination @ Primavera
Cmmi & Scrum - a powerfull combination @ Primavera
Strongstep - Innovation in software quality
 
Agile Portugal 2016 - Celfinet & Strongstep
Agile Portugal 2016 - Celfinet & StrongstepAgile Portugal 2016 - Celfinet & Strongstep
Agile Portugal 2016 - Celfinet & Strongstep
Strongstep - Innovation in software quality
 
Actor 3 Project - Inovaria
Actor 3 Project - InovariaActor 3 Project - Inovaria
Development of Industrial Computer Vision Systems in the context of CMMI leve...
Development of Industrial Computer Vision Systems in the context of CMMI leve...Development of Industrial Computer Vision Systems in the context of CMMI leve...
Development of Industrial Computer Vision Systems in the context of CMMI leve...
Strongstep - Innovation in software quality
 
CMMI & Scrum @ Primavera
CMMI & Scrum @ PrimaveraCMMI & Scrum @ Primavera
ITMark Premium - Micro IO
ITMark Premium - Micro IOITMark Premium - Micro IO
ITMark - Matchprofiler
ITMark - MatchprofilerITMark - Matchprofiler
Continuous Deployment - Celfinet
Continuous Deployment - CelfinetContinuous Deployment - Celfinet
Continuous Deployment - Celfinet
Strongstep - Innovation in software quality
 
yubuy® - DevOps baked in Wood-Fire Oven - InnoWave
yubuy® - DevOps baked in Wood-Fire Oven - InnoWaveyubuy® - DevOps baked in Wood-Fire Oven - InnoWave
yubuy® - DevOps baked in Wood-Fire Oven - InnoWave
Strongstep - Innovation in software quality
 
Deploying at will - SEI
 Deploying at will - SEI Deploying at will - SEI
Powering your Software Development
Powering your Software DevelopmentPowering your Software Development
Powering your Software Development
Strongstep - Innovation in software quality
 
Trends 2015: Case Study - Primavera by Miguel Barroso
Trends 2015: Case Study - Primavera by Miguel BarrosoTrends 2015: Case Study - Primavera by Miguel Barroso
Trends 2015: Case Study - Primavera by Miguel Barroso
Strongstep - Innovation in software quality
 
Trends 2015: Case Study - Micro I/O by Rui Rebelo
Trends 2015: Case Study - Micro I/O by Rui RebeloTrends 2015: Case Study - Micro I/O by Rui Rebelo
Trends 2015: Case Study - Micro I/O by Rui Rebelo
Strongstep - Innovation in software quality
 

Mais de Strongstep - Innovation in software quality (20)

2.CMMI L2 GO Contact - Paulo Roncon
2.CMMI L2 GO Contact - Paulo Roncon2.CMMI L2 GO Contact - Paulo Roncon
2.CMMI L2 GO Contact - Paulo Roncon
 
5. InnoWave’s Integrated Quality System Empowerment with CMMI - Bruna Batista
5. InnoWave’s Integrated Quality System Empowerment with CMMI - Bruna Batista5. InnoWave’s Integrated Quality System Empowerment with CMMI - Bruna Batista
5. InnoWave’s Integrated Quality System Empowerment with CMMI - Bruna Batista
 
3. MICRO IO’s CMMI Development 2 implementation - Rui Rebelo
3. MICRO IO’s CMMI Development 2 implementation - Rui Rebelo3. MICRO IO’s CMMI Development 2 implementation - Rui Rebelo
3. MICRO IO’s CMMI Development 2 implementation - Rui Rebelo
 
4.Enabling Talent Through Systematization by GLOBALTRONIC Sérgio Silva
4.Enabling Talent Through Systematization by GLOBALTRONIC Sérgio Silva4.Enabling Talent Through Systematization by GLOBALTRONIC Sérgio Silva
4.Enabling Talent Through Systematization by GLOBALTRONIC Sérgio Silva
 
1. Quality and Performance Management by IT SECTOR António Rodrigues
1. Quality and Performance Management by IT SECTOR António Rodrigues1. Quality and Performance Management by IT SECTOR António Rodrigues
1. Quality and Performance Management by IT SECTOR António Rodrigues
 
Presentation quatic 2016 final v1.2
Presentation quatic 2016 final v1.2Presentation quatic 2016 final v1.2
Presentation quatic 2016 final v1.2
 
Agile portugal 2016 Agile Gamification on www.scraim.com
Agile portugal 2016   Agile Gamification on www.scraim.comAgile portugal 2016   Agile Gamification on www.scraim.com
Agile portugal 2016 Agile Gamification on www.scraim.com
 
Cmmi & Scrum - a powerfull combination @ Primavera
Cmmi & Scrum - a powerfull combination @ Primavera Cmmi & Scrum - a powerfull combination @ Primavera
Cmmi & Scrum - a powerfull combination @ Primavera
 
Agile Portugal 2016 - Celfinet & Strongstep
Agile Portugal 2016 - Celfinet & StrongstepAgile Portugal 2016 - Celfinet & Strongstep
Agile Portugal 2016 - Celfinet & Strongstep
 
Actor 3 Project - Inovaria
Actor 3 Project - InovariaActor 3 Project - Inovaria
Actor 3 Project - Inovaria
 
Development of Industrial Computer Vision Systems in the context of CMMI leve...
Development of Industrial Computer Vision Systems in the context of CMMI leve...Development of Industrial Computer Vision Systems in the context of CMMI leve...
Development of Industrial Computer Vision Systems in the context of CMMI leve...
 
CMMI & Scrum @ Primavera
CMMI & Scrum @ PrimaveraCMMI & Scrum @ Primavera
CMMI & Scrum @ Primavera
 
ITMark Premium - Micro IO
ITMark Premium - Micro IOITMark Premium - Micro IO
ITMark Premium - Micro IO
 
ITMark - Matchprofiler
ITMark - MatchprofilerITMark - Matchprofiler
ITMark - Matchprofiler
 
Continuous Deployment - Celfinet
Continuous Deployment - CelfinetContinuous Deployment - Celfinet
Continuous Deployment - Celfinet
 
yubuy® - DevOps baked in Wood-Fire Oven - InnoWave
yubuy® - DevOps baked in Wood-Fire Oven - InnoWaveyubuy® - DevOps baked in Wood-Fire Oven - InnoWave
yubuy® - DevOps baked in Wood-Fire Oven - InnoWave
 
Deploying at will - SEI
 Deploying at will - SEI Deploying at will - SEI
Deploying at will - SEI
 
Powering your Software Development
Powering your Software DevelopmentPowering your Software Development
Powering your Software Development
 
Trends 2015: Case Study - Primavera by Miguel Barroso
Trends 2015: Case Study - Primavera by Miguel BarrosoTrends 2015: Case Study - Primavera by Miguel Barroso
Trends 2015: Case Study - Primavera by Miguel Barroso
 
Trends 2015: Case Study - Micro I/O by Rui Rebelo
Trends 2015: Case Study - Micro I/O by Rui RebeloTrends 2015: Case Study - Micro I/O by Rui Rebelo
Trends 2015: Case Study - Micro I/O by Rui Rebelo
 

Último

Transforming Product Development using OnePlan To Boost Efficiency and Innova...
Transforming Product Development using OnePlan To Boost Efficiency and Innova...Transforming Product Development using OnePlan To Boost Efficiency and Innova...
Transforming Product Development using OnePlan To Boost Efficiency and Innova...
OnePlan Solutions
 
Assure Contact Center Experiences for Your Customers With ThousandEyes
Assure Contact Center Experiences for Your Customers With ThousandEyesAssure Contact Center Experiences for Your Customers With ThousandEyes
Assure Contact Center Experiences for Your Customers With ThousandEyes
ThousandEyes
 
DevOps Consulting Company | Hire DevOps Services
DevOps Consulting Company | Hire DevOps ServicesDevOps Consulting Company | Hire DevOps Services
DevOps Consulting Company | Hire DevOps Services
seospiralmantra
 
如何办理(hull学位证书)英国赫尔大学毕业证硕士文凭原版一模一样
如何办理(hull学位证书)英国赫尔大学毕业证硕士文凭原版一模一样如何办理(hull学位证书)英国赫尔大学毕业证硕士文凭原版一模一样
如何办理(hull学位证书)英国赫尔大学毕业证硕士文凭原版一模一样
gapen1
 
The Rising Future of CPaaS in the Middle East 2024
The Rising Future of CPaaS in the Middle East 2024The Rising Future of CPaaS in the Middle East 2024
The Rising Future of CPaaS in the Middle East 2024
Yara Milbes
 
Safelyio Toolbox Talk Softwate & App (How To Digitize Safety Meetings)
Safelyio Toolbox Talk Softwate & App (How To Digitize Safety Meetings)Safelyio Toolbox Talk Softwate & App (How To Digitize Safety Meetings)
Safelyio Toolbox Talk Softwate & App (How To Digitize Safety Meetings)
safelyiotech
 
一比一原版(USF毕业证)旧金山大学毕业证如何办理
一比一原版(USF毕业证)旧金山大学毕业证如何办理一比一原版(USF毕业证)旧金山大学毕业证如何办理
一比一原版(USF毕业证)旧金山大学毕业证如何办理
dakas1
 
Upturn India Technologies - Web development company in Nashik
Upturn India Technologies - Web development company in NashikUpturn India Technologies - Web development company in Nashik
Upturn India Technologies - Web development company in Nashik
Upturn India Technologies
 
Boost Your Savings with These Money Management Apps
Boost Your Savings with These Money Management AppsBoost Your Savings with These Money Management Apps
Boost Your Savings with These Money Management Apps
Jhone kinadey
 
DECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSIS
DECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSISDECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSIS
DECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSIS
Tier1 app
 
Measures in SQL (SIGMOD 2024, Santiago, Chile)
Measures in SQL (SIGMOD 2024, Santiago, Chile)Measures in SQL (SIGMOD 2024, Santiago, Chile)
Measures in SQL (SIGMOD 2024, Santiago, Chile)
Julian Hyde
 
Manyata Tech Park Bangalore_ Infrastructure, Facilities and More
Manyata Tech Park Bangalore_ Infrastructure, Facilities and MoreManyata Tech Park Bangalore_ Infrastructure, Facilities and More
Manyata Tech Park Bangalore_ Infrastructure, Facilities and More
narinav14
 
A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...
A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...
A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...
kalichargn70th171
 
Enhanced Screen Flows UI/UX using SLDS with Tom Kitt
Enhanced Screen Flows UI/UX using SLDS with Tom KittEnhanced Screen Flows UI/UX using SLDS with Tom Kitt
Enhanced Screen Flows UI/UX using SLDS with Tom Kitt
Peter Caitens
 
Mobile App Development Company In Noida | Drona Infotech
Mobile App Development Company In Noida | Drona InfotechMobile App Development Company In Noida | Drona Infotech
Mobile App Development Company In Noida | Drona Infotech
Drona Infotech
 
Why Apache Kafka Clusters Are Like Galaxies (And Other Cosmic Kafka Quandarie...
Why Apache Kafka Clusters Are Like Galaxies (And Other Cosmic Kafka Quandarie...Why Apache Kafka Clusters Are Like Galaxies (And Other Cosmic Kafka Quandarie...
Why Apache Kafka Clusters Are Like Galaxies (And Other Cosmic Kafka Quandarie...
Paul Brebner
 
How Can Hiring A Mobile App Development Company Help Your Business Grow?
How Can Hiring A Mobile App Development Company Help Your Business Grow?How Can Hiring A Mobile App Development Company Help Your Business Grow?
How Can Hiring A Mobile App Development Company Help Your Business Grow?
ToXSL Technologies
 
Migration From CH 1.0 to CH 2.0 and Mule 4.6 & Java 17 Upgrade.pptx
Migration From CH 1.0 to CH 2.0 and  Mule 4.6 & Java 17 Upgrade.pptxMigration From CH 1.0 to CH 2.0 and  Mule 4.6 & Java 17 Upgrade.pptx
Migration From CH 1.0 to CH 2.0 and Mule 4.6 & Java 17 Upgrade.pptx
ervikas4
 
Orca: Nocode Graphical Editor for Container Orchestration
Orca: Nocode Graphical Editor for Container OrchestrationOrca: Nocode Graphical Editor for Container Orchestration
Orca: Nocode Graphical Editor for Container Orchestration
Pedro J. Molina
 
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
The Third Creative Media
 

Último (20)

Transforming Product Development using OnePlan To Boost Efficiency and Innova...
Transforming Product Development using OnePlan To Boost Efficiency and Innova...Transforming Product Development using OnePlan To Boost Efficiency and Innova...
Transforming Product Development using OnePlan To Boost Efficiency and Innova...
 
Assure Contact Center Experiences for Your Customers With ThousandEyes
Assure Contact Center Experiences for Your Customers With ThousandEyesAssure Contact Center Experiences for Your Customers With ThousandEyes
Assure Contact Center Experiences for Your Customers With ThousandEyes
 
DevOps Consulting Company | Hire DevOps Services
DevOps Consulting Company | Hire DevOps ServicesDevOps Consulting Company | Hire DevOps Services
DevOps Consulting Company | Hire DevOps Services
 
如何办理(hull学位证书)英国赫尔大学毕业证硕士文凭原版一模一样
如何办理(hull学位证书)英国赫尔大学毕业证硕士文凭原版一模一样如何办理(hull学位证书)英国赫尔大学毕业证硕士文凭原版一模一样
如何办理(hull学位证书)英国赫尔大学毕业证硕士文凭原版一模一样
 
The Rising Future of CPaaS in the Middle East 2024
The Rising Future of CPaaS in the Middle East 2024The Rising Future of CPaaS in the Middle East 2024
The Rising Future of CPaaS in the Middle East 2024
 
Safelyio Toolbox Talk Softwate & App (How To Digitize Safety Meetings)
Safelyio Toolbox Talk Softwate & App (How To Digitize Safety Meetings)Safelyio Toolbox Talk Softwate & App (How To Digitize Safety Meetings)
Safelyio Toolbox Talk Softwate & App (How To Digitize Safety Meetings)
 
一比一原版(USF毕业证)旧金山大学毕业证如何办理
一比一原版(USF毕业证)旧金山大学毕业证如何办理一比一原版(USF毕业证)旧金山大学毕业证如何办理
一比一原版(USF毕业证)旧金山大学毕业证如何办理
 
Upturn India Technologies - Web development company in Nashik
Upturn India Technologies - Web development company in NashikUpturn India Technologies - Web development company in Nashik
Upturn India Technologies - Web development company in Nashik
 
Boost Your Savings with These Money Management Apps
Boost Your Savings with These Money Management AppsBoost Your Savings with These Money Management Apps
Boost Your Savings with These Money Management Apps
 
DECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSIS
DECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSISDECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSIS
DECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSIS
 
Measures in SQL (SIGMOD 2024, Santiago, Chile)
Measures in SQL (SIGMOD 2024, Santiago, Chile)Measures in SQL (SIGMOD 2024, Santiago, Chile)
Measures in SQL (SIGMOD 2024, Santiago, Chile)
 
Manyata Tech Park Bangalore_ Infrastructure, Facilities and More
Manyata Tech Park Bangalore_ Infrastructure, Facilities and MoreManyata Tech Park Bangalore_ Infrastructure, Facilities and More
Manyata Tech Park Bangalore_ Infrastructure, Facilities and More
 
A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...
A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...
A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...
 
Enhanced Screen Flows UI/UX using SLDS with Tom Kitt
Enhanced Screen Flows UI/UX using SLDS with Tom KittEnhanced Screen Flows UI/UX using SLDS with Tom Kitt
Enhanced Screen Flows UI/UX using SLDS with Tom Kitt
 
Mobile App Development Company In Noida | Drona Infotech
Mobile App Development Company In Noida | Drona InfotechMobile App Development Company In Noida | Drona Infotech
Mobile App Development Company In Noida | Drona Infotech
 
Why Apache Kafka Clusters Are Like Galaxies (And Other Cosmic Kafka Quandarie...
Why Apache Kafka Clusters Are Like Galaxies (And Other Cosmic Kafka Quandarie...Why Apache Kafka Clusters Are Like Galaxies (And Other Cosmic Kafka Quandarie...
Why Apache Kafka Clusters Are Like Galaxies (And Other Cosmic Kafka Quandarie...
 
How Can Hiring A Mobile App Development Company Help Your Business Grow?
How Can Hiring A Mobile App Development Company Help Your Business Grow?How Can Hiring A Mobile App Development Company Help Your Business Grow?
How Can Hiring A Mobile App Development Company Help Your Business Grow?
 
Migration From CH 1.0 to CH 2.0 and Mule 4.6 & Java 17 Upgrade.pptx
Migration From CH 1.0 to CH 2.0 and  Mule 4.6 & Java 17 Upgrade.pptxMigration From CH 1.0 to CH 2.0 and  Mule 4.6 & Java 17 Upgrade.pptx
Migration From CH 1.0 to CH 2.0 and Mule 4.6 & Java 17 Upgrade.pptx
 
Orca: Nocode Graphical Editor for Container Orchestration
Orca: Nocode Graphical Editor for Container OrchestrationOrca: Nocode Graphical Editor for Container Orchestration
Orca: Nocode Graphical Editor for Container Orchestration
 
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
 

6. Study of the Certification impact by Pedro Castro Henriques (Strongstep) e João Pascoal Faria (FEUP)

  • 1. Study of the certification impact Pedro Castro Henriques - Strongstep | CEO João Pascoal Faria – Associate Professor | FEUP
  • 2. Agenda • About the Speakers • Impact of Actor3 in the organizations • Participating Companies & certifications • Impact in the organization • Business impact in the organizations • Conclusions
  • 3. About Speaker Strongstep | CEO and Co-Founder Worked in 10 countries in Europe and Africa in process, tools and organization improvement in software development & services. More than 19 years of experience, including consulting in software engineer; Telecom, health and education sector – Ericsson Sweden, Aerospace France, Altran Portugal Professor at the master in engineering, services and management at Porto University. Hobbies & Activities: travel, inline-skating, snowboarding, meeting new cultures & people, loves new challenges! Spoke at Tedxporto “Dreams – The innovators best friend”
  • 4. About Speaker Associate Professor | FEUP Associate Professor in Software Engineering at the Faculty of Engineering of the University of Porto. President of the Sectoral Commission for the Quality of Information and Communications Technology (CS/03) in the scope of the Portuguese Quality Institute. More than 25 years of experience in education, research, development and consultancy in several software engineering areas. Interests/Specialities: software testing, software process improvement, model-driven engineering.
  • 5. Growing international competitiveness • Development of software solutions and services can be extremely complex • Quality is now a requirement, not an extra • Software customers want to pay less and less for their software • More and more companies outsource – offshore and nearshore • Geographical dispersion brings new cultural challenges
  • 6. Certification: why? Certification • Can It bring us more profit?  Accomplish schedule  Accomplish budget  Guarantee Quality • Can it help companies go international?  Access to new market  Larger scale projects
  • 7. Implementation Impact Area Improvement Average Value Costs 20% Deadlines 37% Productivity 67% Quality 50% Quality Satisfaction 14% Return of Investment (ROI) 4.8 : 1 Summary of the performance of 25 organizations when CMMI model (the most renowned model for software development processes improvement) was implemented. Source: SEI – Software Engineering Institute
  • 8. When there are no (good) processes? • No guarantee that best practices are being followed • Largely dependent on the human factor - risk of an inefficient execution by inexperienced people • No responsibility for those not following the standards • Risk of important project issues are not being escalated to higher management
  • 9. Success in IT projects “The quality of a software system is governed by the quality of the process used to develop and evolve it.” Watts Humphrey Source: Chaos Report • 44% Challenged projects • 22% Cancelled projects 0% 10% 20% 30% 40% 50% 60% Sucesso Desafiados Cancelados Successful Challenged Cancelled
  • 11. What certificatons? • ISO9001 – Basic Quality Management System • CMMI DEV – Software Development maturity model • CMMI SRV – Services maturity model • ITMARK – SMB Software Development + security + Business development maturity model
  • 12. Impact of Actor3 Regarding cost reductions, there is a neutral evaluation, possibly because the short term investments in certifications will take some time to generate cost reductions. In short term, companies felt an improvement in the internal organization, and an improvement of the quality of delivery. There is already an improvement in mid-term impact factors, in the reduction of errors in production, client satisfaction and productivity.
  • 13. Business Impact in the participating organizations • Companies in this study showed a 21% average growth and a 157% growth in exports (sales to international markets)* • * Period from 2014 to 2016
  • 14. Conclusions • Certification are enabler for growth, due to: better internal organization, better quality of delivery and higher productivity.

Notas do Editor

  1. (10 minutes) – 6 slides maximum
  2. Por link para TEDX - https://www.youtube.com/watch?v=4-b_EEmPwgQ
  3. Por link para TEDX - https://www.youtube.com/watch?v=4-b_EEmPwgQ
  4. Here are 5 reasons for the growth of international competitiveness: - Development of software solutions and services can be extremely complex - Quality is now a requirement, not an extra - Software customers want to pay less and less for their software - More and more companies outsource – offshore and nearshore - Geographical dispersion brings new cultural challenges
  5. In terms of certification, which is the subject that brought us all here today, we can ask the following question: can it bring us more profit? Well, if it helps to accomplish Schedule and budget, and certainly guarantees quality, I believe it is legitimate to say that the answer is yes. As for internationalization, it allows companies to enter new markets and, at the same time, embrace larger scale projects.
  6. Here we have a summary of 25 organization that adopted CMMI model. We can see that productivity increased 67% and quality 50%, among other improvements. Note also that the return of the investment is almost 5 to 1.
  7. When there are no good processes or no processes at all, it means you have no guarantee that the best practices are being followed. The work remains largely dependent on the human factor and there is no responsibility for those not following the standards. Loss of management insight into development process can cause significant issues to be missed. Therefore, poor quality products reduce customer’s confidence that you can provide a high quality delivered product. So you’re likely to loose that customer’s business in future
  8. In this chart, we can see that by 2008 only 34% of IT project were Successfully concluded. It means that the scope, goals, and objectives were met, the project was completed on time, at or under the budget The rest of them were either Challenged - Meaning that at least one of the four previous conditions was not met – or failed projects
  9. Bottlenecks become clearly visible in real-time – which can enable proactive actions Much better communication between development and maintenance teams