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Starbucks Coffee
Starbucks Coffee
•The first Starbucks location opened in 1971.
•Starbucks original location in Seattle Washington.
•Starbucks has 20,400+ stores in 61 countries.
•Starbucks has 50-50 joint venture with TATA alliances.
Starbucks Coffee
Marketing Mix
Marketing
SWOT PLC BCG Matrix
Porters 5
Strategy canvas
Aida model
Product market growth matrixProduct market fit strategy
Business buyer-seller
Porters 6
Market segmentation
Starbucks Coffee
Product
Price
place
Promotion
Marketing Mix of Starbucks
Starbucks Coffee
Marketing Mix of Starbucks
Product
Variety
Quality Design
Features
Brewed coffee
Attractive ,descent, convenientFresh product
cappuccino, Caramel cappuccino, tea
packaging services
Attractive, easy to handle Just in time ,ready to drink , fair trade policy
Starbucks Coffee
List Of Price
Rs. 95 – Rs. 250
Card
Payment card system
Marketing Mix of Starbucks
price
Starbucks Coffee
•Social media campaign
•Starbucks iPhone app
• QR Code scanner and start connecting the physical world to your mobile
device
•Gift card to start a relationship
Marketing Mix of Starbucks
Promotion
Starbucks Coffee
•Higher income group location place
•Airports ,malls,wel known areas
•Highly visiting areas
•locations of Seattle’s Best or placement of the brand within 30
miles, rebrand some locations as a local shop.
•Location Selection.
Marketing Mix of Starbucks
Place
Starbucks Coffee
Marketing Mix of Starbucks
Product
Price
place
Promotion
Customer solution
Customer cost
convenience
communication
4 P’s 4 C’s
To be effective, marketing people have to consider the 4 C’s
first and then build the 4 p’s based on requirements
2%
40%
49%
6%
3%
13-17
18-24
25-40
41-54
55+
CUSTOMER AGE GROUP
•Urban
•Age =18 to 40
•Men women
•High income group
• Occupation= college student office
employee
• Technology= Smart Phone user.
Market segmentation
Starbucks Coffee
Aida model of Starbucks
Cognitive stage
Affective stage
Behavior stage
attention
interest
desire
action
Stages Aida model Hierarchy of
effects model
awareness
knowledge
liking
preference
conviction
purchase
Starbucks Coffee
Bcg matrix of Starbucks
•International brand
• Joint venture with Tata
alliance
•Customer loyalty
•Brand loyalty
•Less stores are currently
present
•Huge number of competitor
RELATIVE MARKET SHARE
MARKETGROWTHRATE •Newly enter in the India
STAR
COW DOG
?
Starbucks Coffee
Swot analysis of Starbucks
Strengths
•High quality of products
•Extensive range of staff benefits contributes
to employee morale
•Effective utilization of information technology
•Strategic relationships with suppliers
Weaknesses
•Tall management structure
•Laissez Faire management style
•Occasional lack of workforce on the floor
•High turnover rate among employees
•Over-saturation of markets
Opportunities
•International market expansion (especially
Chinese and Indian markets)
•Innovate products and services
•Increasing the product ranges
Threats
•Frequent changes in the market trends
•Better value offered by local cafes
•organizations.
•Joint-venture Model
•Competitor intentions
Starbucks Coffee
Product market growth matrix of Starbucks
Market
Penetration
strategy
Market
Development
strategy
diversification
strategy
Product
development
strategy
Existing
markets
New
market
Existing
product
New
product
In India
In Settled Market
Existing Customers New Customers
a) Reposition
b) Broaden Product
Horizons
c) New Situations
Starbucks Coffee
NewUsesExistingUses
Product market fit strategy of Starbucks
Penetration Through
a) Distribution
b) Extensive Coverage
• Internationalization
• Repositioning
• Concept Marketing
• Market Development
In India
In Settled Market
COMPATIBLE STYLE
Starbucks Coffee
COMPATIBLE
CONTENT
Business buyer-seller of Starbucks
IDEAL
TRANSACTION
INEFFICIENT
TRANSACTION
NO
TRANSACTION
INEFFICIENT
TRANSACTION
INCOMPATIBLE
CONTENT
INCOMPATIBLE STYLE
In India
In Settled Market In India
In India
Starbucks Coffee
Industry
Competitors
Potential Entrants
Substitute Products
BuyersSuppliers
Threat of new entrantsBargaining
Power of
suppliers
Threat of Substitute
Bargaining
Power of
Buyers
Porters 5
Starbucks Coffee
Industry CCD
Potential Entrants
Substitute Products
BuyersSuppliers
Threat of Star Bucks
“Pricing Strategies”
And “positioning of Brand”
Bargaining
Power of
suppliers
Threat of Substitute Such as
Milk, Sugar, Food etc
Bargaining
Power of Buyers
Will Get Good
ambience and
premium product
Threads of
new entrants
industries
competitor Less
number of
Target
customer
Compete to
settled
coffee brand
in India
HIGH
MEDIUM
LOW
Threads of
new
entrants
industries
competitor Less
number of
Target
customer
Compete to
settled
coffee
brand in
India
Porters 6
Starbucks Coffee
Maturity
Product Life Cycle
Sales
Time
Starbucks Coffee
Settled Country
Product Life Cycle
Sales
Time
Starbucks Coffee
Strategy canvas
Starbucks Coffee
price BrandQuality Convenience location Variety Reputation Customization Online user
low
High

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starbucks in india

  • 2. Starbucks Coffee •The first Starbucks location opened in 1971. •Starbucks original location in Seattle Washington. •Starbucks has 20,400+ stores in 61 countries. •Starbucks has 50-50 joint venture with TATA alliances.
  • 3. Starbucks Coffee Marketing Mix Marketing SWOT PLC BCG Matrix Porters 5 Strategy canvas Aida model Product market growth matrixProduct market fit strategy Business buyer-seller Porters 6 Market segmentation
  • 5. Starbucks Coffee Marketing Mix of Starbucks Product Variety Quality Design Features Brewed coffee Attractive ,descent, convenientFresh product cappuccino, Caramel cappuccino, tea packaging services Attractive, easy to handle Just in time ,ready to drink , fair trade policy
  • 6. Starbucks Coffee List Of Price Rs. 95 – Rs. 250 Card Payment card system Marketing Mix of Starbucks price
  • 7. Starbucks Coffee •Social media campaign •Starbucks iPhone app • QR Code scanner and start connecting the physical world to your mobile device •Gift card to start a relationship Marketing Mix of Starbucks Promotion
  • 8. Starbucks Coffee •Higher income group location place •Airports ,malls,wel known areas •Highly visiting areas •locations of Seattle’s Best or placement of the brand within 30 miles, rebrand some locations as a local shop. •Location Selection. Marketing Mix of Starbucks Place
  • 9. Starbucks Coffee Marketing Mix of Starbucks Product Price place Promotion Customer solution Customer cost convenience communication 4 P’s 4 C’s To be effective, marketing people have to consider the 4 C’s first and then build the 4 p’s based on requirements
  • 10. 2% 40% 49% 6% 3% 13-17 18-24 25-40 41-54 55+ CUSTOMER AGE GROUP •Urban •Age =18 to 40 •Men women •High income group • Occupation= college student office employee • Technology= Smart Phone user. Market segmentation
  • 11. Starbucks Coffee Aida model of Starbucks Cognitive stage Affective stage Behavior stage attention interest desire action Stages Aida model Hierarchy of effects model awareness knowledge liking preference conviction purchase
  • 12. Starbucks Coffee Bcg matrix of Starbucks •International brand • Joint venture with Tata alliance •Customer loyalty •Brand loyalty •Less stores are currently present •Huge number of competitor RELATIVE MARKET SHARE MARKETGROWTHRATE •Newly enter in the India STAR COW DOG ?
  • 13. Starbucks Coffee Swot analysis of Starbucks Strengths •High quality of products •Extensive range of staff benefits contributes to employee morale •Effective utilization of information technology •Strategic relationships with suppliers Weaknesses •Tall management structure •Laissez Faire management style •Occasional lack of workforce on the floor •High turnover rate among employees •Over-saturation of markets Opportunities •International market expansion (especially Chinese and Indian markets) •Innovate products and services •Increasing the product ranges Threats •Frequent changes in the market trends •Better value offered by local cafes •organizations. •Joint-venture Model •Competitor intentions
  • 14. Starbucks Coffee Product market growth matrix of Starbucks Market Penetration strategy Market Development strategy diversification strategy Product development strategy Existing markets New market Existing product New product In India In Settled Market
  • 15. Existing Customers New Customers a) Reposition b) Broaden Product Horizons c) New Situations Starbucks Coffee NewUsesExistingUses Product market fit strategy of Starbucks Penetration Through a) Distribution b) Extensive Coverage • Internationalization • Repositioning • Concept Marketing • Market Development In India In Settled Market
  • 16. COMPATIBLE STYLE Starbucks Coffee COMPATIBLE CONTENT Business buyer-seller of Starbucks IDEAL TRANSACTION INEFFICIENT TRANSACTION NO TRANSACTION INEFFICIENT TRANSACTION INCOMPATIBLE CONTENT INCOMPATIBLE STYLE In India In Settled Market In India In India
  • 17. Starbucks Coffee Industry Competitors Potential Entrants Substitute Products BuyersSuppliers Threat of new entrantsBargaining Power of suppliers Threat of Substitute Bargaining Power of Buyers Porters 5
  • 18. Starbucks Coffee Industry CCD Potential Entrants Substitute Products BuyersSuppliers Threat of Star Bucks “Pricing Strategies” And “positioning of Brand” Bargaining Power of suppliers Threat of Substitute Such as Milk, Sugar, Food etc Bargaining Power of Buyers Will Get Good ambience and premium product
  • 19. Threads of new entrants industries competitor Less number of Target customer Compete to settled coffee brand in India HIGH MEDIUM LOW Threads of new entrants industries competitor Less number of Target customer Compete to settled coffee brand in India Porters 6
  • 23. Starbucks Coffee price BrandQuality Convenience location Variety Reputation Customization Online user low High

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