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Social Me What? Shonali Burke, ABC Presented at PRSA’s National Capital Chapter November 18, 2009
Cartoon: http://www.flickr.com/photos/hubspot/3196650975/
Nonprofits & Social Media 88% experimenting, 51% active users 85% will use SM more 61% intrigued but struggle with SM Source: Weber Shandwick Social Impact Survey, Nov. 12, 2009: http://impact.webershandwick.com/?q=social-impact-survey-finds-88-nonprofits-experimenting-social-media
Twitter ,[object Object]
 “Listen” (monitor)
 Respond
 Participate
 Research
 Engage
 Customer service
 Quality v. quantity,[object Object]
 Status updates
 Groups
 Recommendations
 Q&A
 Blog Integration
 Twitter Integration

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