BUS 100 Technology levels--snaptutorial.com

BUS 100 Chapter Quiz
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1. In low-income countries, a higher percentage of entrepreneurs are
considered
2. A(n) _____ is a formal document that describes a business
concept and outlines the core business objectives while detailing the
strategies and timelines for achieving those objectives.
3. Small businesses generate about _____ of the U.S. gross domestic
product.
4. The _____ is supported by the Small Business Administration and
provides comprehensive counseling for small businesses.
5. _____are small segments within a market that can offer profit
potential to entrepreneurs who know how to serve them.
6. The Small Business Administration offers a(n) _____ program,
which lends small amounts of money to start-up businesses through
community nonprofit organizations.
7. Burger King, McDonald’s, Wendy’s, and Hardee’s are examples
of
8. People with a(n) _____ have a strong sense of personal
responsibility for what happens in their lives.
9. When it comes to learning more about starting and running a small
business,
10. _____ would be most likely to help you develop a business plan.
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BUS 100 Quiz 1 (2)
1. As competition has become truly global, free trade has resulted in
____ prices and ____ quality across virtually every product category.
2. Human resources include the
3. Entrepreneurs need economic freedom to thrive. Those freedoms
include
4. ____ refers to differences in gender, age, religion, and nationality
that affect the workforce.
5. Successful firms of today would
6. To be successful, entrepreneurs must be comfortable risking their
money and _____ to start and manage a business.
7. The relationship era introduced the idea
8. The S&P 500 attributes an increase in the annual rate of return for
firms in 2009 to
9. _____ refers to the quality and quantity of products and goods
available to a population at a given time.
10. Nonprofit organizations are not in the business of
11. A corporation must register as a _____ in every state in which it
operates other than its state of incorporation.
12. A _____ is a voluntary agreement between two or more people to
jointly own a business.

13. A(n) _____ occurs when two companies agree to combine
operations to form a new company.
14. The majority of businesses today are formed as
15. A key advantage of a corporation is that
16. From the standpoint of an owner, a major advantage of the sole
proprietorship is the:
17. Not all corporations are large. In recent years, about 24 percent of
corporations have reported less than _____ in total sales revenue.
18. In the United States, _____ are the dominant form of business
ownership in terms of net income.
19. A(n) _____ merger is the combination of two or more firms at
different stages of production of a given product or service, so the firms
have a buyer-seller relationship.
20. A _____ maintains limited liability but offers more flexibility in
terms of tax treatment than other forms of business ownership.
**********************************************************
BUS 100 Quiz 1 Chapter 1
1. Doing business today without harming the ability of future
generations to meet their needs is referred to as
2. The marketing era introduced
3. The five key dimensions of the broader business environment include

4. The core goal of business is to generate long-term _____ by
delivering _____ to their customers.
5. Nonprofit organizations are not in the business of
6. Human resources include the
7. Natural resources include
8. When making a career choice, experts often advise graduating
students
9. Business transactions that occur online are examples of
10. To be successful, entrepreneurs must be comfortable risking their
money and _____ to start and manage a business
**********************************************************
. In most states, the document that owners must file in order to form a
corporation is referred to as the
2. In an acquisition, the firm being purchased is the _____ and the firm
which is purchasing the other firm is the _____.
3. The party in a franchise relationship that pays for the right to use
resources supplied by another business entity is known as the
4. The majority of businesses today are formed as

5. _____ is the contractual relationship in which an established firm
supplies another business with unique resources in exchange for
payment and other considerations
6. A corporation must register as a _____ in every state in which it
operates other than its state of incorporation.
7. A _____ merger is the combination of firms in the same industry
8. Not all corporations are large. In recent years, about 24 percent of
corporations have reported less than _____ in total sales revenue.
9. A(n) _____ merger is the combination of two or more firms at
different stages of production of a given product or service, so the firms
have a buyer-seller relationship
10. Types of corporations include
**********************************************************
BUS 100 Quiz 3 (1)
1. In customer relationship management, firms selling big-ticket
items with small customer bases often find it advantageous to develop
2. _____ is the customer’s perception that a product has a strong,
positive relationship between its cost and benefits.
3. _____ is the process of continually collecting information from
the external marketing environment.
4. The two main approaches used in primary marketing research are

5. _____ holds that delivering unmatched value to customers is the
only way to achieve long-term profitability for the organization.
6. The relevant concept of value in marketing is based on _____
7. Demographic segmentation divides the market by
8. _____ is the process of acquiring, maintaining, and growing
profitable customer relationships by delivering unmatched value.
9. Creating products tailored for individuals on a mass basis is
referred to as
10. Which of the following sets of terms describe approaches used by
B2C marketers to segment their markets?
11. Researchers have identified five product characteristics that affect
the rate of adoption and diffusion. Which of the following is NOT one of
these five characteristics?
12. To create a coordinated marketing message, marketers must have
information about the consumer, the
13. A firm’s _____ is a brief statement articulating how the marketer
wants the target market to envision his or her product relative to the
competition.
14. Companies use _____ to coordinate their messages through every
promotional vehicle.
15. _____ integrates advertising of branded products into interactive
games.
16. The _____ is a theoretical model that includes the stages of
introduction, growth, maturity, and decline.
17. _____ offer consumers immediate price reductions.
18. A product in the _____ stage is experiencing periods of rising sales
and profits.
19. The stages of the new product development process are
20. When marketers characterize quality, they are concerned with two
dimensions. The dimension that refers to how well the product performs
its core function is _____, while the dimension that refers to how well
the product repeatedly performs is _____.
**********************************************************

1. A business plan should include all of the following topics EXCEPT
2. _____are small segments within a market that can offer profit
potential to entrepreneurs who know how to serve them.
3. All of the following are entrepreneurial characteristics, EXCEPT
4. When it comes to learning more about starting and running a small
business,
5. _____ are companies that invest in start-up businesses with high
growth potential in exchange for an ownership stake.
6. The business plan has two main purposes
7. Over the last decade, small business created _____ of net new jobs in
the United States.
8. A recent survey claims that half of all start-ups are funded _____,
even though this source can result in very high financing costs.
9. _____ provide funds to small businesses with high growth potential in
exchange for a share of ownership in the company.
10. Entrepreneurs who find new solutions to old problems and develop
new products that people didn’t even realize they needed are said to
have
**********************************************************

1. Demographic segmentation divides the market by
2. According to the textbook, using scanner data from retail sales is an
example of
3. Creating products tailored for individuals on a mass basis is referred
to as
4. _____ describes how people act when buying products to use directly
or indirectly to produce other products.
5. Many firms develop a formal _____ to the question: Who is your
target market and how do you plan to reach them?
6. _____ refers specifically to how people act when buying goods and
services for personal consumption.
7. In customer relationship management, firms selling big-ticket items
with small customer bases often find it advantageous to develop
8. The American Marketing Association defines marketing as the
9. _____ segmentation is a vital starting point for most marketers
10. _____ is the customer’s perception that a product has a strong,
positive relationship between its cost and benefits.
**********************************************************

1. _____ is the first step in the training and development process,
designed to introduce employees to the company culture.
2. Businesses that offer employees a(n) _____ give them the option of
working a full-time number of hours in less than the standard workweek
3. The main purpose of Title VII of the Civil Rights Act of 1964 was to
4. _____ is used to examine the specific tasks assigned to each position
within a company
5. Many _____ have no expectation that employers will be loyal to
them, and they do not feel that they owe their companies strong loyalty
in return.
6. Title VII of the Civil Rights Act of 1964 created the _____ to enforce
the act’s provisions
7. The main advantage of on-the-job training is that it is
8. The primary goal of most employment legislation is to
9. Employment expert James Challenger estimates that only about _____
of candidates are thoroughly vetted by the companies considering hiring
them.
10. _____ is the function focused on maximizing the effectiveness of
the workforce by recruiting world-class talent, promoting career
development, and determining workforce strategies to boost
organizational effectiveness
**********************************************************

1. _____ provide reports, information, and analysis to managers to assist
them with making better informed decisions.
2. _____ is/are what the firm owes its creditors.
3. The process of developing the operating budget begins with the
4. The _____ indicates whether a firm earned a profit or suffered a loss
over the past accounting period.
5. According to the _____ method of accounting, revenues are
recognized when they are earned, and payment is reasonably assured
6. _____ is a technique used by managerial accountants to assign
product costs based on links between activities that drive costs and the
production of specific products
7. The major output of financial accounting is a set of statements
including the
8. Out-of-pocket costs are also referred to as
9. Bookkeepers encompass the routine procedures involved in reporting
information about the financial transactions that affect an organization,
while _____ go further by analyzing and interpreting this information
and communicating the results to stakeholders
10. _____ are valuable things owned by the firm
**********************************************************

There are three basic levels of management
2. A _____ organization creates flexibility as it brings together
specialists from different areas of the company to work temporarily on
individual projects.
3. SWOT is the acronym for:
4. A _____organization typically has a clear, simple chain of command
from top to bottom
5. _____ involves determining a structure for both individual jobs and
the overall organization.
6. A(n) _____ is the visual representation of the company’s formal
structure
7. While _____ leaders make final decisions, they share power with their
followers, encouraging the free exchange of ideas
8. _____ planning normally is performed by middle managers and
typically has a one-year time frame.
9. _____ means directing, inspiring, and motivating individuals to
achieve organizational goals
10. _____ proposes that perceptions of fairness directly impact worker
motivation
**********************************************************

BUS 100 quiz 9
1. _____ refers to the physical components used to collect, store,
organize, and process data and to distribute information
2. _____ is a technology that stores information, such as a unique
serial number, on a microchip and transmits it to a reader that’s within
range.
3. The Business Software Alliance estimated that the piracy rate in
China was about
4. _____ involves storing data and running applications outside the
company’s firewall.
5. Documents stored on the World Wide Web are written and linked
together using
6. By offering limited access of their intranets to select groups of
people, firms create
7. _____ are files of related records organized according to logical
systems and stored on computer-accessible media.
8. _____ are specialized Internet sites where B2B buyers and sellers
exchange products and services.
9. _____ installs itself on a computer without the user’s knowledge
or permission for the purpose of tracking the user’s behavior.
10. _____ are skilled computer users who try to gain unauthorized
access to other people’s computers.
11. _____ means breaking workers into logical groups.

13. _____, attributed to Victor Vroom, is based on the key concept that
workers will be motivated if they believe that their effort will lead to
good performance, and good performance will lead to a meaningful
reward.
14. _____ are action plans that help the organization achieve its goals
by forging the best fit between the firm and the environment.
15. _____ assumes that challenging, creative work will motivate
employees to do their best.
16. A _____organization typically has a clear, simple chain of
command from top to bottom.
structure.
18. First-line managers focus on _____ planning, applying plans to
daily, weekly, and monthly operations.
19. _____ managers believe that employee intellectual capacity is
underutilized and that employees can be motivated with a variety of
rewards.
20. _____ is the management function that monitors the performance of
the firm and makes improvements when necessary.
**********************************************************

. By offering limited access of their intranets to select groups of people,
firms create
2. _____ e-commerce involves businesses buying and selling supplies,
components, machinery, equipment, or services from other businesses
3. _____ is/are the raw facts and figures businesses collect
4. The _____ requires senders of unsolicited commercial emails to label
their messages as ads and to tell the recipients how to decline future
messages.
5. _____ is an Internet marketing strategy that attempts to involve
customers and others not employed by the seller in activities that
promote a product
6. _____ are skilled computer users who try to gain unauthorized access
to other people’s computers
7. A _____ links computer resources using either a wired or wireless
connection
8. _____ installs itself on a computer without the user’s knowledge or
permission for the purpose of tracking the user’s behavior
9. _____ refers to the physical components used to collect, store,
organize, and process data and to distribute information
10. _____ refers to unsolicited commercial emails, usually sent to a large
number of people with little regard to the users’ interest in the product or
its promotion
**********************************************************

1. _____ is buying products from overseas markets that are
manufactured overseas
2. International trade provides businesses with access to new customers
through
3. When the total value of exports is higher than the total value of
imports, a country experiences a
4. When a country lacks hard currency, it must use _____ to complete
international trade.
5. Imports and exports enhance international trade, while creating
growing opportunities for nations. Which of the following is NOT a
benefit of global trade?
6. If trade restrictions among nations were eliminated, economists
predict
7. Product defects have forced the U.S. to recall a host of toy products
from China. The popular Polly Pocket dolls were recalled because they
posed what problem?
8. Trading blocs are groups of countries
9. _______ has experienced a rapid increase in the use of credit cards for
purchases
10 To capitalize on the rapid growth and increase demand in India,
_______ introduced a mobile phone that can be charged with solar
power.
**********************************************************
BUS 100 Week 3 Assignment 1 Fundamentals of
Effective Communication in the Workplace

Assignment 1: Fundamentals of Effective Communication in the
Workplace
Due Week 3 and worth 80 points
Effective communication skills are essential in the workplace. Some
businesses invest in training their employees on how to effectively
communicate, because effective communication skills go beyond
conversations. Employees must know how to express business issues
effectively when writing reports and emails. Understanding the benefits
of effective communication helps businesses to develop a workforce that
is able to communicate effectively with coworkers, customers, and
suppliers and increase productivity.
Write a one to two (1-2) page paper in which you:
1. Describe a time when you experienced effective communication in
a business environment.
2. Discuss at least three (3) reasons why you perceived the
communication to be effective, and explain the resulting impact to
the business.
Your assignment must follow these formatting requirements:
 Be typed, double spaced, using Times New Roman font (size 12),
with one-inch margins on all sides; citations and references must
follow APA or school-specific format. Check with your professor
for any additional instructions.

 Include a cover page containing the title of the assignment, the
student’s name, the professor’s name, the course title, and the date.
The cover page and the reference page are not included in the
required assignment page length.
The specific course learning outcomes associated with this assignment
are:
 Explain the elements that foster effective communication in
business.
 Use technology and information resources to research issues in
business.
 Write clearly and concisely about business issues using proper
writing mechanics.

**********************************************************
BUS 100 Week 5 Assignment 2 Ethical and
Socially Responsive Business
Assignment 2: Ethical and Socially Responsive Business
Due Week 5 and worth 120 points
Because of the human aspect of ethics and its links to business success,
corporate leaders must be careful about their behaviors, and how they

address problems. For this assignment, you must select the code of
ethical conduct for one (1) of the following restaurants:
 Cheesecake
Factory(http://investors.thecheesecakefactory.com/phoenix.zhtml?
c=109258&p=irol-govconduct)
 Ruby Tuesday (http://phx.corporate-
ir.net/phoenix.zhtml?c=83799&p=irol-govHighlights)
 Chipotle (http://ir.chipotle.com/phoenix.zhtml?c=194775&p=irol-
govConduct)
As a basis for your written assignment, you will assume that you are the
CEO of your chosen restaurant. Be sure to identify the restaurant you
have chosen in your written paper.
Write a two to three (2-3) page paper in which you:
1. Describe key areas of the selected company’s code of conduct that
are of significant importance to the business, and explain why.
2. Explain the key steps that the company should take to ensure that
employees follow the code of conduct.
3. Suggest three (3) ways in which the restaurant can engage in
socially responsive activities in the community within which it
operates.
4. Use at least two (2) quality resources. Note: Wikipedia does not
qualify as a quality resource.
 Be typed, double spaced, using Times New Roman font (size 12),
with one-inch margins on all sides; citations and references must
follow APA or school-specific format. Check with your professor
for any additional instructions.
 Include a cover page containing the title of the assignment, the
student’s name, the professor’s name, the course title, and the date.
The cover page and the reference page are not included in the
required assignment page length.

are:
 Discuss the roles of ethics and social responsibilities in business.
 Use technology and information resources to research issues in
business.
 Write clearly and concisely about business issues using proper
writing mechanics.

 ******************************************************
****

BUS 100 Week 7 quiz 6
1. In operations management, _____ refers to completing a task or
producing a product at the lowest cost.
2. _____ software enables users to test, analyze, and optimize
designs. These programs allow users to find and correct design flaws
before production.
3. _____ production emphasizes production of goods to meet actual
current demand, therefore minimizing the need to hold inventories of
finished goods and work-in-process.
4. _____ software provides powerful drawing and drafting tools that
enable users to create and edit blueprints and design drawings quickly

and easily. These programs allow users to create three-dimensional
drawings.
5. _____ software takes the electronic design for a product and
creates the programmed instructions that robots must follow to produce
a product as efficiently as possible.
6. _____ is the set of strategies and practices to eliminate waste.
7. In project scheduling terminology, _____ are activities that must
be completed before other activities can begin.
8. _____ can be produced independently of the consumer and then
stored and shipped.
9. Most manufacturing firms are concerned about the availability of
reliable electricity and water supplies when making location decisions.
These considerations deal with the:
10. Background music, lighting and the use of scents are all factors of
____________ in servicescape designs.
**********************************************************
1. The Financial Accounting Standards Board hopes to make the
U.S. accounting practices

2. As a _____ you work within an organization, preparing reports
and analyzing financial information such as budgets and cost
management.
3. _____ accountants provide services such as tax preparation,
external auditing, or management consulting to clients on a fee basis.
4. _____ is/are the claims owners have against their firm’s assets.
5. Investors are provided with _____ from the firms whose stock
they own. These documents provide additional information about the
firm’s practices and operations.
6. What is the accounting equation?
7. _____ provide reports, information, and analysis to managers to
assist them with making better informed decisions.
8. The major output of financial accounting is a set of statements
including the
9. The _____ budget brings together all of the firm’s budgeting
documents to provide a unified plan for the a specific budget period.
10. Bookkeepers encompass the routine procedures involved in
reporting information about the financial transactions that affect an
organization, while _____ go further by analyzing and interpreting this
information and communicating the results to stakeholders.
11. _____ consist(s) of the stocks of goods, materials, parts, and work-
in-process that firms hold as part of doing business.
12. Financial planning asks all of the following questions EXCEPT:
13. Capital _____ is the process a firm uses to evaluate long-term
investment proposals.
14. _____ are short-term IOUs issued by the U.S. government that
mature in 4, 13, or 26 weeks.
15. Financial managers measure the benefits and costs of long-term
investment proposals in terms of
16. A _____ is used to predict when a firm will likely experience
temporary shortages or surpluses of cash.
17. Equity financing is provided by ____ while debt financing is
provided by ____.
18. _____ are companies that provide short-term financing to firms by
purchasing accounts receivable at a discount.

19. _____ are short-term, very safe, and highly liquid assets that firms
include in the cash holdings they report on their balance sheet.
20. _____ is the functional area of business that is responsible for
finding, among many alternatives, the best sources of funds and the best
way to use them.
**********************************************************
1. The _____ is a broad stock index that includes many of the largest
and best-known United States corporations.
2. The _____ dealt mainly with the regulation of secondary securities
markets and created the _____.
3. For the past several decades, the _____ and _____ were the two
largest securities exchanges in the United States.
4. Before going public, a firm must file a registration statement with
the
5. A stock _____ is a short combination of letters used to identify the
stock of a particular company.
6. In the _____, corporations raise additional financial capital by
issuing and selling new securities, while in the _____, investors trade
previously issued securities.
7. _____ are the after-tax distribution of profits to corporate owners.
8. On financial websites you can find

9. The exact date when the issuing firm must repay the principal to a
bondholder is known as the bond’s _____ date.
10. Investors who use analytical techniques to try to predict when
prices of particular stocks are likely to rise and fall, are relying on
**********************************************************
BUS 100 Week 9 Quiz 9
1. A(n) _____ is the network of organizations and activities needed
to obtain materials and other resources, produce final products, and get
these products to their final users.
2. _____ is a technology that stores information, such as a unique
serial number, on a microchip and transmits it to a reader that’s within
range.
3. _____ is the result of creative efforts such as books, musical
works, inventions, and computer software.
4. The Business Software Alliance estimated that the piracy rate in
China was about
5. _____ are files of related records organized according to logical
systems and stored on computer-accessible media.
6. _____ are Internet-based companies specializing in securing the
electronic transfer of funds.

7. _____ refers to unsolicited commercial emails, usually sent to a
large number of people with little regard to the users’ interest in the
product or its promotion.
8. Among larger nations, the piracy rate in _____ is one of the
highest in the world.
9. _____ are specialized Internet sites where B2B buyers and sellers
exchange products and services.
10. _____ installs itself on a computer without the user’s knowledge or
permission for the purpose of tracking the user’s behavior.
11. The degree of _____ relates directly to the source of power and
control within an organization.
12. There are three basic levels of management:
13. _____ planning focuses on establishing an organization’s long-term
objectives, determining broad action steps, and allocating resources.
15. _____ is the management function that monitors the performance of
the firm and makes improvements when necessary.
16. _____ is the achievement of the goals of an organization through
planning, organizing, leading, and controlling organizational resources.
17. A _____ organization creates flexibility as it brings together
specialists from different areas of the company to work temporarily on
individual projects.
18. Psychologist Douglas McGregor theorized that management
attitudes toward workers fall into two opposing categories, which he
labeled:
19. _____ are action plans that help the organization achieve its goals
by forging the best fit between the firm and the environment.
structure.
**********************************************************

BUS 100 Week 10 Assignment 2 Ethical and
Socially Responsive Business
Because of the human aspect of ethics and its links to business success,
corporate leaders must be careful about their behaviors, and how they
address problems. For this assignment, you must select the code of
ethical conduct for one (1) of the following restaurants:
Cheesecake Factory
(http://investors.thecheesecakefactory.com/phoenix.zhtml?c=109258&p
=irol-govconduct)
Ruby Tuesday (http://phx.corporate-
ir.net/phoenix.zhtml?c=83799&p=irol-govHighlights)
Chipotle (http://ir.chipotle.com/phoenix.zhtml?c=194775&p=irol-
govConduct)
As a basis for your written assignment, you will assume that you are the
CEO of your chosen restaurant. Be sure to identify the restaurant you
have chosen in your written paper.
Write a two to three (2-3) page paper in which you:
Describe key areas of the selected company's code of conduct that are of
significant importance to the business, and explain why.
Explain the key steps that the company should take to ensure that
employees follow the code of conduct.

Suggest three (3) ways in which the restaurant can engage in socially
responsive activities in the community within which it operates.
Use at least two (2) quality resources. Note: Wikipedia does not qualify
as a quality resource.
Be typed, double spaced, using Times New Roman font (size 12), with
one-inch margins on all sides; citations and references must follow APA
or school-specific format. Check with your professor for any additional
instructions.
Include a cover page containing the title of the assignment, the student's
name, the professor's name, the course title, and the date. The cover page
and the reference page are not included in the required assignment page
length.
are:
Discuss the roles of ethics and social responsibilities in business.
Use technology and information resources to research issues in business.
Write clearly and concisely about business issues using proper writing
mechanics.
Grading for this assignment will be based on quality, logic /
organization of the paper, and language and writing skills, using the
rubric found here.
**********************************************************
BUS 100 Week 11 Quiz 11

1. If trade restrictions among nations were eliminated, economists
predict
2. The International Monetary Fund (IMF) implemented a debt relief
program to benefit
3. The European Union created a common currency that 12, member
states have since adopted. This common currency is referred to as the
4. When a country lacks hard currency, it must use _____ to
complete international trade.
5. Cell phone penetration is skyrocketing in many developing
nations. Which of the following developing nations decided to forgo the
conventional phone service of landlines by moving directly to cell phone
networks?
6. Imports and exports enhance international trade, while creating
growing opportunities for nations. Which of the following is NOT a
benefit of global trade?
7. The global trade recovery began in 2010. What one underlining
factor may dampen the recovery over the long term?
8. The three countries participating in the North American Free
Trade Agreement (NAFTA) are
9. The purpose of the General Agreement on Tariffs and Trade
(GATT) was to
**********************************************************

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