Digital Transformation through IoT
•
3 gostaram•1,838 visualizações
Presentation from the IoT+Luxury retail session at the G9+ Conference in Paris on Nov 29 http://bit.ly/2fsd1OY
Recomendados
Recomendados
Mais conteúdo relacionado
Mais procurados
Mais procurados (20)
Destaque
Destaque (20)
Semelhante a Digital Transformation through IoT
Semelhante a Digital Transformation through IoT (20)
Mais de ShiSh Shridhar
Mais de ShiSh Shridhar (13)
Último
Último (12)
Digital Transformation through IoT
- 1. Digital Transformation through IoT WithafocusonLuxuryBrands ShiSh (@5h15h) Industry Solution Director Retail Sector Microsoft Corp
- 2. Engage your customers Empower your employees Optimize your operations Transform your products Systems of Intelligence
- 3. Capitalizing on IoT Connect your things Turn data into insights Transform your business
- 4. Headquarters Supply chain and mobile workers Retail App Welcome valued customer! Collect data through customer opt-in to personalizethe shoppingexperience PERSONALIZATION Send real-time offers & notifications based on customer location REAL-TIME OFFERSRetail App Enjoy 20% Off Our New Line when you buy 2 items 20% OFF NEW! $ Utilize secure device- to-device payment MOBILE CHECKOUT Retail App Jacket Boots Dress $ $ $ TOTAL: $$$ WISH LIST WISH LIST Enable information-rich experiencesin store DIGITAL/PHYSICAL INTEGRATION Retail App Other colors available PURCHASE Boots $ BUY Integrate click-and-collect and customer wish lists into inventory decisions REAL-TIME INVENTORY MANAGEMENT ORDER PICKUP Give sales staff the data to delivera personalized in-store experience EMPOWERED WORKFORCE Twitter Love these shoes! #Retailer Gauge customer sentiment & trends through social media SOCIAL ENGAGEMENT EmployeeApp CLICK & COLLECT Retail App Retail App Improve operations by acting on data insights and evolving businesspractices to keep pace with rapidchange INVENTORY OPTIMIZATION Empower your field teams with mobile devicesand apps powerful enough to handle dailybusiness RETAIL EXECUTION ` Blue Green White INTERACTIVE KIOSK
- 6. Microsoft Confidential, For Internal Use Only Your fully faceted Swarovski Shine Activity Tracking Crystal measures your daily activities and quality of sleep, and syncs wirelessly with your smartphone. Swarovski and Misfit have joined forces to bring the most advanced tracking technology into beautiful Swarovski jewelry. There is opportunity is combining the world of wearables with Fashion and Luxury
- 8. Microsoft Confidential, For Internal Use Only
- 9. Custom Fit Apparel and Accessories mPort pod can map over 200,000 points of your body with its infrared sensors. mPod, supported by Microsoft technology, is revolutionising the fashion and health industries Users can obtain their personalised body measurements inside the mPod with a scan that takes around seven seconds. Once they receive their ‘passport’, they’ll be directed to partner brands that stock sizes that will fit those measurements. Online fashion retailers with the mPort widget on their websites will be able to give customers instant information on personal sizing. https://mport.com/
- 10. Ambient Commerce
- 12. Mobile Productivity Experiences Virtual Assistant ADAS & Autonomous Driving Business Models (Car Sharing, PAYG, PHYD) Intelligent Cloud, Machine Learning & Security Vehicle to Smart Infrastructure Communication Digital Transformation of the Automobile Industry
- 13. 14 Ending distracted driving with cognitive services
- 15. “Now people can view, in life-like realism, large items like cabinets, appliances, and countertops in size and scale with incredibly high- definition options and detailed finishes.” —Scott Erickson, General Manager of Microsoft HoloLens Home improvement retailer demos virtual showroom using hologram technology Challenge • Lowe’s help customers imagine what different kitchen product choices will look like in real life Solution • Provide an augmented reality experience using hologram technology Benefits • Creates a holographic representation of a kitchen where customers can adjust finishes and options instantly • Enables customers to share their designs easily online
- 16. 17
- 17. Blockchain & Iot Can Help Combat Counterfeiting
- 18. Using the Blockchain to verify Authenticity 19 Genuine Blockchain Verified
- 19. 20
Notas do Editor
- Transformation requires rich systems of intelligence. And it isn’t simply about technology…systems of intelligence represent the combination of technology, people and process that enable these feedback loops, and define an organization’s competitiveness and ability to change the entire landscape of the industries in which it participates.
- Connect all your devices – Efficiency - reduce cost Something about data management and transformation, actionable. – Innovation - improve offerings Engage advanced analytics – Transformation - Add new business models Connect = collect insights from devices Get insights = get data and visualize it Predict the next step = perform predictive outcome analysis, look at trends, guess what’s going to happen Take action = transform back-end business processes, line of business integration. Based on the predictions, you can integrate with LOB solutions that take some kind of action – e.g. customer support.
- In the modern retail environment, information is available everywhere. Consumers are well informed and expect intuitive, engaging, and informative experiences when they shop. And, options for online, in-store, and mobile purchases are exploding. Microsoft offers world-class products and services that can help you meet the expectations of today’s demanding consumers and transform shopping into a fun and rewarding experience that leads to a sustainable competitive advantage for your brand. OPTIMIZE YOUR FORECASTING AND REACT FASTER Increase loyalty and share of wallet through hyper-local assortments and inventory with scalable cloud solutions that take advantage of data such as social and weather to complement existing demand signals Improve management of merchandise allocation across channels with data-driven understanding of what will sell, when, where, and to whom Enable forward-thinking, agile pricing and promotions with analytics capabilities to predict optimum pricing and quickly make changes, as needed MODERNIZE YOUR SUPPLY CHAIN WITH ANALYTICS-DRIVEN OPERATIONS Reduce time to market for new products and services using actionable insights provided by market trend analysis and customer feedback Develop a more cost-effective, collaborative supply chain through end-to-end visibility and seamless partner and supply chain communication Optimize inventory management using real-time predictive analytics and mobile devices to improve inventory transparency and anticipate customer and channel demand EMPOWER YOUR WORKFORCE TO PROVIDE A DIFFERENTIATED CUSTOMER EXPERIENCE Promote increased productivity and cross-team collaboration with easy-to-use solutions that provide anywhere, anytime access to the expertise and resources they need Share sales-floor and retail execution insights to speed market response using social and mobile capabilities that foster cross-team collaboration and real-time action Empower employees to deliver a personalized customer experience by providing a single view of customer transaction history and preferences across channels for customized upsell and cross-sell DELIGHT YOUR CUSTOMERS WITH PERRSONALIZED SHOPPING EXPERIENCES Connect with customers at the right time, right place with the right offers by gathering data from various points of customer contact to understand customer behaviors and respond with relevant offers Predict what customers want before they tell you using predictive analytics solutions to create relevant cross-sell and upsell opportunities throughout the customer journey Deliver engaging in-store experiences by combining technologies that give customers rich information when they shop online with the in-store experiences of trying out products and engaging with informed sales associates HARNESS THE POWER OF YOUR DATA TO GAIN A COMPETITIVE EDGE Become an insight-driven organization to differentiate from the competition by learning from the valuable data you already have—every device, sensor, upload, tweet, purchase, shipment and keystroke Evolve from reactive to proactive to help build, monitor and improve your brand through advanced visibility into what your customers are saying and the ability to offer innovative customer experiences Keep pace with rapid change and innovate to give customers what they want by leveraging advanced analytics to transform your data into intelligent action
- https://www.swarovski.com/Web_US/en/91275/promotion
- http://www.capsulejit.com/
- 16
- Download the commercial story and ambition stories at http://aka.ms/commercialstory