The affinity diagram is one among the New 7 Quality Contol tools, helps to categorize the same type of ideas or issues. Affintiy diagram process the same type of subjective data in a particular category.

1. Facilities
Over crowded
Dock
No place for
returns
Not enough
fork trucks
People
Insufficient
training
Team not used
properly
Shipping
turnover
Inexperienced
supervisors
System
Computer failures
Engineering
changes
Errors on bill of
ladding
Not enough fork
trucks
Insufficient
training
Engineering
Changes
No place for
returns
Computer failures
Over crowded
dock
Shipping
turnover
Team not used
properly
Error on bill of
ladding
Inexperienced
supervisors
Affinity Diagram
Affinity Diagram/ New 7 QC Tools Shakehand with Life