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IN T R O D U C T IO N
Th e
of

pu rpo se

o f th e

T e le p h o n e

p r o je c t is

B illin g

S y s te m .

a u t o m a t ic a lly . I t d o e s
b illin g

c o n n e c t io n

v ie w in g
a d d it io n

to

d e v e lo p e d

b ill
as

Th e

v ia -

re co rds

&

c a lc u la t io n

pe r

p re s e n t th e
p r o je c t

a lm o s t e v e r y w o r k

s y s te m

c u s to m e r

to

s e e in g

n e w

th e

th u s

w h ic h

c a lc u la t e s

is r e la t e d

c o n n e c t io n ,

a ll w o r k s
an d

r e q u ir e m e n t o f t h e

b ill

r e la t e d

to

g e n e r a t io n .

in c r e a s in g

th e

re co rd

to

B illin g

spe e d

u p

b ills

t e le p h o n e

m o d ific a t io n ,

o f b ills , m e t e r

“ T e le p h o n e

r e q u ir e m e n t

t e le p h o n e

t o a u t o m a t ic

c u s to m e r
ra te

C o m p u t e r iz a t io n

r e a d in g s

in

S y s te m ”

is

th e

w o rk

an d

in c o r p o r a t e a n e w w o r k c u lt u r e . T h u s a n e w s o ft w a r e h a s b e e n p r o p o s e d t o r e d u c e
m an u al

w o rk ,

fle x ib ilit y

an d

im p r o v in g

w o rk

e ffic ie n c y ,

u s e r - fr ie n d lin e s s

m a n u a l o n e w it h

as

th e

s a v in g

s y s te m

t im e

an d

p r e v io u s ly

to

p r o v id e

fo llo w e d

g re a te r

w as

t o t a lly

lo t s o f e r r o r s .

A B S TR A C T
T h is is J a v a P r o je c t s o n T e le p h o n e B illin g S y s t e m , w h ic h p r o v id e d a lo t o f fa c ilit y
to

t h e ir u s e r . T h e

d e t a ils

v a r io u s

scope

of m y

a c t iv it ie s

P r o je c t T e le p h o n e

o f u s e r . I t w ill s im p lifie s

w o r k . D u r in g im p le m e n t a t io n

e v e r y u s e r w ill b e

B illin g
th e

g iv e n

S y s te m

ta s k

an d

is

to

re co rd

re du ce

a p p r o p r ia t e

th e

th e

pape r

t r a in in g t o

s u it

t h e ir s p e c ific n e e d s . S p e c ific s u p p o r t w ill a ls o b e p r o v id e d a t k e y p o in t s w it h in t h e
a c a d e m ic
t r a in e d

c a le n d a r . T r a in in g

as

th e

r e s p o n s ib ilit y .
pu t a

n e w
A t th e

s p e c ific t im e

is

s y s te m

w ill b e

T e le p h o n e

p r o v id e d
B illin g

m o m e n t w e a re

on

d e v e lo p e d . T h e s y s t e m
th e

w ill b e

in

e a s ily

by

t im e ly
r o lle d

b a s is ,
ou t

an d
to

e a r ly s t a g e s , s o

w ill k e e p p e o p le

u s e r fr ie n d ly

acce sse d

a

S y s te m

th e v e ry

t h e t r a in in g , b u t w e
is v e r y

on

y ou r
it is

w ill b e
a re a

of

d iffic u lt t o

in fo r m e d a s

a n d it is a n t ic ip a t e d

a d m in is t r a t o r s ,

y ou

p la n s

a re

t h a t fu n c t io n s

a c a d e m ic s , s t u d e n t s

of

an d

a p p lic a n t s . H e n c e t h e m a n a g e m e n t s y s t e m

f o r t h e C o lle g e m a n a g e m e n t h a s b e e n

d e s ig n e d t o

w h ic h

a n d to

r e m o v e a ll t h e d e fic ie n c y

e n su re .

fr o m

th e

p re s e n t s y s te m

is

s u ffe r in g
O B JE C T IV E
The

m a in

o b j e c t iv e

w h ile

im p le m e n t in g

th e

p r o je c t

T e le p h o n e

B illin g

S y s te m

w e re

to

m in im iz e t h e w o r k a n d a t t h e s a m e t im e in c r e a s e t h e s p e e d o f t h e w o r k d o n e .
T h is n e w s y s t e m

is b u ilt w it h t h e f o llo w in g

o b j e c t iv e :



To

r e d u c e w o r k lo a d o f s t a ff.



M a k e m a in t e n a n c e c h a n g e s e a s y .



I n f o r m a t io n



M a in t e n a n c e o f d a t a b a s e a s w e ll a s o v e r a ll p r o j e c t w i ll b e c o m e e a s y .



S e c u r it y m e a s u r e w ill b e a d o p t e d , b y m a in t a in in g t h e

r e t r ie v a l w ill b e c o m e e a s y .

lo g in

o f u s e rn a m e a n d

t h is

n e w

th e

p a s s w o rd .


D a ta
u s in g

re du n da n cy
ja v a

d u p lic a t io n

as

w ill b e

g r e a t ly

fr o n t - e n d

an d

o f e ffo r ts

re du ce d
sql

as

b o t t le n e c k s a n d

be cau se

b a c k -e n d .

It

s y s te m

e n t a ils

is

b u ilt

lo o k in g

in t o

in e ffic ie n t e x is t in g p r o c e d u r e s .

T E C H N IC A L S P E C IF IC A T IO N

F ro n t E n d : JA V A
B ack End : S Q L

M O D U LES
1.

U p d a t in g

Co nsum er

in f o r m a t io n :

E n te r

t e le p h o n e

n u m b e r, n a m e ,

a d d re s s ,

c it y , o p e n in g r e a d in g a n d c lo s in g r e a d in g .
2.

D e d u c t i o n s : C a lc u la t io n o f r e n t , d e b it s , t a x , g r o s s a m o u n t , p r e v io u s b a la n c e , a n d
s u r c h a r g e c a n b e p e r fo r m e d .

3.

O u t s c r e e n : D e t a ils w h ic h a r e e n t e r e d in a b o u t f o r m s a r e c a lc u la t e d a n d s h o w n in
t h e fo r m

o f b ill f o r m a t . W h ic h

c o n s is t o f a ll d e t a ils f o r c u t t in g s a n d p a y m e n t s w it h

a d d re s s a n d n a m e .
B illin g d e t a ils a r e u p d a t e d

t o f ile a f t e r o u t p u t is d is p la y e d .
S C O PE
E v e ry

FO R

p r o je c t

FU R T H E R

w h e th e r

la r g e

or

IM P R O V E M E N T

s m a ll h a s

som e

lim it a t io n s

h ow e v e r

som e case s

lim it a t io n s

m a y b e b r o a d a ls o . T h e

n e w

h a s g o t s o m e lim it a t io n s . M a jo r a r e a s

m o d ific a t io n s c a n



O u r s y s te m



Th e

be

p r o v id e



o th e r c a s e s

th e y

w h e re

d o n e a r e a s fo llo w s :

is n o t o n lin e s o fu r t h e r it c a n

s e c u r it y

in

m a tte r

d ilig e n t ly d e v e lo p e d . I n

s y s te m

is s m a ll w h ile

n o

is

lim it e d

so

som e

be

im p r o v e d .

a d d it io n a l a r r a n g e m e n t c o u ld

be

m ade

to

m o r e s e c u r it y t o t h e s y s t e m .

T h e r e is n o p r o v is io n

P R O JE C T

o f c o m p la in

h a n d lin g s o fu r t h e r it c a n

be adde d.

A D VA N TA G E S



S im p le a p p lic a t io n

w it h e a s y t o u n d e r s t a n d a n d p r in t b ill d e t a ils .



W e c a n a d d m o r e f e a t u r e s b y a d d in g m o r e m o d u le s t o s o f t w a r e .



M a n u a l p a p e r w o r k p r o c e s s w ill b e r e d u c e d a n d d a t a is s e c u r e d .

D R A W B A C K S
I n t h e e x is t in g s y s t e m
w a s t im e c o n s u m in g

O F E X IS T IN G

S Y S T E M

a ll t h e o f f ic e w o r k s w a s d o n e m a n u a lly . T h e m a n u a l w o r k p r o c e s s e s
and hence

s lo w . F o llo w in g

a r e th e

m a in

d ra w b a c k s

o f th e

e x is t in g

s y s te m :


T h e e x is t in g s y s t e m



T h e b a s ic a n d m a j o r d r a w b a c k s in t h e e x is t in g s y s t e m
d a t a fr o m

is t o t a lly m a n u a l t h u s t h e r e a r e c h a n c e s o f e r r o r in p r o c e s s in g .
a r e t h e s p e e d o f r e t r ie v a l o f

f ile s , w h ic h le a d s t o d e la y .



M a in t e n a n c e o f v o lu m in o u s d a t a is v e r y c u m b e r s o m e a n d la b o r io u s j o b .



T h e m a n u a l j o b s s u c h a s c a lc u la t io n



T h e r e a r e p le n t y o f c h a n c e s o f d u p lic it y o f d a t a a n d in f o r m a t io n .

a re m o re e rro r p ro n e .


U p d a t in g



is v e r y t e d io u s j o b .

T h e r e is

no

c e n tr a l d a ta b a s e

fr o m

w h e re

one

can

g e t d if f e r e n t s t a t is t ic a l d a t a

at

o n e p la c e .

C O N C L U S IO N
T h e n e w s y s te m
th e

d ra w b a c k s

t it le d “ T E L E P H O N E B I L L I N G S Y S T E M ” w a s h e n c e p r o p o s e d t o r e m o v e a ll
d is c u s s e d

m anagem ent of any

above.

I n f o r m a t io n

o r g a n iz a t io n . T h u s

e r r o r fr e e

f ilt e r e d

in f o r m a t io n

ta k e n

w it h

a

v ie w

fo r

d e v e lo p in g

any

k in d

of

u s e rs .

up

h a n d le d

by

in f o r m a t io n
w o rk .

fo r

any

is

d e c is io n - m a k in g ,

The

th e

m o re

w it h

s h o u ld

r e q u ir e d

s o p h is t ic a t e d

p ro p o s e d

in t e g r a t e

v it a l in g r e d ie n t f o r t h e

s y s te m

a f t e r p r o c e s s in g
a

a

s y s te m
o th e r

have

th e

d a t a . T h is
s y s te m

a im s

f u n c t io n s ,

at

o p e r a t io n

a b ilit y
s y s te m

th a t

can

e f f ic ie n t

and

to

re d u c e

and

p r o v id e

has

been

be

e a s ily

and

t im e ly

re d u n d a n t

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TELEPHONE BILLING SYSTEM

  • 1. IN T R O D U C T IO N Th e of pu rpo se o f th e T e le p h o n e p r o je c t is B illin g S y s te m . a u t o m a t ic a lly . I t d o e s b illin g c o n n e c t io n v ie w in g a d d it io n to d e v e lo p e d b ill as Th e v ia - re co rds & c a lc u la t io n pe r p re s e n t th e p r o je c t a lm o s t e v e r y w o r k s y s te m c u s to m e r to s e e in g n e w th e th u s w h ic h c a lc u la t e s is r e la t e d c o n n e c t io n , a ll w o r k s an d r e q u ir e m e n t o f t h e b ill r e la t e d to g e n e r a t io n . in c r e a s in g th e re co rd to B illin g spe e d u p b ills t e le p h o n e m o d ific a t io n , o f b ills , m e t e r “ T e le p h o n e r e q u ir e m e n t t e le p h o n e t o a u t o m a t ic c u s to m e r ra te C o m p u t e r iz a t io n r e a d in g s in S y s te m ” is th e w o rk an d in c o r p o r a t e a n e w w o r k c u lt u r e . T h u s a n e w s o ft w a r e h a s b e e n p r o p o s e d t o r e d u c e m an u al w o rk , fle x ib ilit y an d im p r o v in g w o rk e ffic ie n c y , u s e r - fr ie n d lin e s s m a n u a l o n e w it h as th e s a v in g s y s te m t im e an d p r e v io u s ly to p r o v id e fo llo w e d g re a te r w as t o t a lly lo t s o f e r r o r s . A B S TR A C T T h is is J a v a P r o je c t s o n T e le p h o n e B illin g S y s t e m , w h ic h p r o v id e d a lo t o f fa c ilit y to t h e ir u s e r . T h e d e t a ils v a r io u s scope of m y a c t iv it ie s P r o je c t T e le p h o n e o f u s e r . I t w ill s im p lifie s w o r k . D u r in g im p le m e n t a t io n e v e r y u s e r w ill b e B illin g th e g iv e n S y s te m ta s k an d is to re co rd re du ce a p p r o p r ia t e th e th e pape r t r a in in g t o s u it t h e ir s p e c ific n e e d s . S p e c ific s u p p o r t w ill a ls o b e p r o v id e d a t k e y p o in t s w it h in t h e a c a d e m ic t r a in e d c a le n d a r . T r a in in g as th e r e s p o n s ib ilit y . pu t a n e w A t th e s p e c ific t im e is s y s te m w ill b e T e le p h o n e p r o v id e d B illin g m o m e n t w e a re on d e v e lo p e d . T h e s y s t e m th e w ill b e in e a s ily by t im e ly r o lle d b a s is , ou t an d to e a r ly s t a g e s , s o w ill k e e p p e o p le u s e r fr ie n d ly acce sse d a S y s te m th e v e ry t h e t r a in in g , b u t w e is v e r y on y ou r it is w ill b e a re a of d iffic u lt t o in fo r m e d a s a n d it is a n t ic ip a t e d a d m in is t r a t o r s , y ou p la n s a re t h a t fu n c t io n s a c a d e m ic s , s t u d e n t s of an d a p p lic a n t s . H e n c e t h e m a n a g e m e n t s y s t e m f o r t h e C o lle g e m a n a g e m e n t h a s b e e n d e s ig n e d t o w h ic h a n d to r e m o v e a ll t h e d e fic ie n c y e n su re . fr o m th e p re s e n t s y s te m is s u ffe r in g
  • 2. O B JE C T IV E The m a in o b j e c t iv e w h ile im p le m e n t in g th e p r o je c t T e le p h o n e B illin g S y s te m w e re to m in im iz e t h e w o r k a n d a t t h e s a m e t im e in c r e a s e t h e s p e e d o f t h e w o r k d o n e . T h is n e w s y s t e m is b u ilt w it h t h e f o llo w in g o b j e c t iv e :  To r e d u c e w o r k lo a d o f s t a ff.  M a k e m a in t e n a n c e c h a n g e s e a s y .  I n f o r m a t io n  M a in t e n a n c e o f d a t a b a s e a s w e ll a s o v e r a ll p r o j e c t w i ll b e c o m e e a s y .  S e c u r it y m e a s u r e w ill b e a d o p t e d , b y m a in t a in in g t h e r e t r ie v a l w ill b e c o m e e a s y . lo g in o f u s e rn a m e a n d t h is n e w th e p a s s w o rd .  D a ta u s in g re du n da n cy ja v a d u p lic a t io n as w ill b e g r e a t ly fr o n t - e n d an d o f e ffo r ts re du ce d sql as b o t t le n e c k s a n d be cau se b a c k -e n d . It s y s te m e n t a ils is b u ilt lo o k in g in t o in e ffic ie n t e x is t in g p r o c e d u r e s . T E C H N IC A L S P E C IF IC A T IO N F ro n t E n d : JA V A B ack End : S Q L M O D U LES 1. U p d a t in g Co nsum er in f o r m a t io n : E n te r t e le p h o n e n u m b e r, n a m e , a d d re s s , c it y , o p e n in g r e a d in g a n d c lo s in g r e a d in g . 2. D e d u c t i o n s : C a lc u la t io n o f r e n t , d e b it s , t a x , g r o s s a m o u n t , p r e v io u s b a la n c e , a n d s u r c h a r g e c a n b e p e r fo r m e d . 3. O u t s c r e e n : D e t a ils w h ic h a r e e n t e r e d in a b o u t f o r m s a r e c a lc u la t e d a n d s h o w n in t h e fo r m o f b ill f o r m a t . W h ic h c o n s is t o f a ll d e t a ils f o r c u t t in g s a n d p a y m e n t s w it h a d d re s s a n d n a m e . B illin g d e t a ils a r e u p d a t e d t o f ile a f t e r o u t p u t is d is p la y e d .
  • 3. S C O PE E v e ry FO R p r o je c t FU R T H E R w h e th e r la r g e or IM P R O V E M E N T s m a ll h a s som e lim it a t io n s h ow e v e r som e case s lim it a t io n s m a y b e b r o a d a ls o . T h e n e w h a s g o t s o m e lim it a t io n s . M a jo r a r e a s m o d ific a t io n s c a n  O u r s y s te m  Th e be p r o v id e  o th e r c a s e s th e y w h e re d o n e a r e a s fo llo w s : is n o t o n lin e s o fu r t h e r it c a n s e c u r it y in m a tte r d ilig e n t ly d e v e lo p e d . I n s y s te m is s m a ll w h ile n o is lim it e d so som e be im p r o v e d . a d d it io n a l a r r a n g e m e n t c o u ld be m ade to m o r e s e c u r it y t o t h e s y s t e m . T h e r e is n o p r o v is io n P R O JE C T o f c o m p la in h a n d lin g s o fu r t h e r it c a n be adde d. A D VA N TA G E S  S im p le a p p lic a t io n w it h e a s y t o u n d e r s t a n d a n d p r in t b ill d e t a ils .  W e c a n a d d m o r e f e a t u r e s b y a d d in g m o r e m o d u le s t o s o f t w a r e .  M a n u a l p a p e r w o r k p r o c e s s w ill b e r e d u c e d a n d d a t a is s e c u r e d . D R A W B A C K S I n t h e e x is t in g s y s t e m w a s t im e c o n s u m in g O F E X IS T IN G S Y S T E M a ll t h e o f f ic e w o r k s w a s d o n e m a n u a lly . T h e m a n u a l w o r k p r o c e s s e s and hence s lo w . F o llo w in g a r e th e m a in d ra w b a c k s o f th e e x is t in g s y s te m :  T h e e x is t in g s y s t e m  T h e b a s ic a n d m a j o r d r a w b a c k s in t h e e x is t in g s y s t e m d a t a fr o m is t o t a lly m a n u a l t h u s t h e r e a r e c h a n c e s o f e r r o r in p r o c e s s in g . a r e t h e s p e e d o f r e t r ie v a l o f f ile s , w h ic h le a d s t o d e la y .  M a in t e n a n c e o f v o lu m in o u s d a t a is v e r y c u m b e r s o m e a n d la b o r io u s j o b .  T h e m a n u a l j o b s s u c h a s c a lc u la t io n  T h e r e a r e p le n t y o f c h a n c e s o f d u p lic it y o f d a t a a n d in f o r m a t io n . a re m o re e rro r p ro n e .
  • 4.  U p d a t in g  is v e r y t e d io u s j o b . T h e r e is no c e n tr a l d a ta b a s e fr o m w h e re one can g e t d if f e r e n t s t a t is t ic a l d a t a at o n e p la c e . C O N C L U S IO N T h e n e w s y s te m th e d ra w b a c k s t it le d “ T E L E P H O N E B I L L I N G S Y S T E M ” w a s h e n c e p r o p o s e d t o r e m o v e a ll d is c u s s e d m anagem ent of any above. I n f o r m a t io n o r g a n iz a t io n . T h u s e r r o r fr e e f ilt e r e d in f o r m a t io n ta k e n w it h a v ie w fo r d e v e lo p in g any k in d of u s e rs . up h a n d le d by in f o r m a t io n w o rk . fo r any is d e c is io n - m a k in g , The th e m o re w it h s h o u ld r e q u ir e d s o p h is t ic a t e d p ro p o s e d in t e g r a t e v it a l in g r e d ie n t f o r t h e s y s te m a f t e r p r o c e s s in g a a s y s te m o th e r have th e d a t a . T h is s y s te m a im s f u n c t io n s , at o p e r a t io n a b ilit y s y s te m th a t can e f f ic ie n t and to re d u c e and p r o v id e has been be e a s ily and t im e ly re d u n d a n t