Exploring User Requirements with Lego®
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During requirements elicitation and analysis for a community website we have conducted workshops using Lego Serious Play methodology. Here is what we found: Really positive feedback and deep insights into user needs and context.
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Exploring User Requirements with Lego®
- 1. LEGO® SERIOUS PLAY Exploring User Requirements with Lego® OLIVER SCHIROK LEGO, the LEGO logo, the Brick, Knob configuration and the Minifigure are trademarks of the LEGO Group. All images are copyrighted. 1 SCHIROK BY DESIGN
- 2. 2 Build. SCHIROK BY DESIGN Credits: http://www.dispatchwork.info/bocchignano/
- 3. 3 Remember. SCHIROK BY DESIGN Credits:http://www.markusdollinger.de
- 4. 4 Copy. SCHIROK BY DESIGN Credits: spielefilmetechnik.de via http://www.newspoint.cc/artikel/Digital/Halo_Master_Chief_und_iPhone_aus_LEGO_59320.html
- 5. 5 Credits: http://www.flickr.com/photos/simonjamesjohnson/4225948859/ Succeed. Credits: http://www.flickr.com/photos/ryanmcnaught/6681417451/ SCHIROK BY DESIGN
- 6. 6 Imagine. Credits: Jung van Matt via http://www.designtagebuch.de/lego-imagine/ SCHIROK BY DESIGN
- 7. 7 Tell a story. SCHIROK BY DESIGN Credits: http://www.flickr.com/photos/61874800@N07/5900145258/
- 8. 8 Think big. SCHIROK BY DESIGN Credits: http://www.lostateminor.com/2010/08/12/dave-degobbis-lego-crawler-town/
- 9. 9 Model. SCHIROK BY DESIGN Credits: http://blog.lpainc.com/lpa-blog/bid/26847/Lego-Architect-Series-A-Kid-Architect-s-Dream-Come-True
- 10. 10 Play! SCHIROK BY DESIGN Credits: http://www.flickr.com/photos/samuelchristian/2863334005/
- 11. Seriously Play! 11 SCHIROK BY DESIGN
- 12. Why play? There's a huge difference between «asking» people what they want and «finding out» what they want. MARK HURST 12 SCHIROK BY DESIGN
- 13. User Experience People Context Contents Processes Interface 13 SCHIROK BY DESIGN
- 14. 14 SCHIROK BY DESIGN
- 15. Workshop Let’s find (hidden) requirements! 15 SCHIROK BY DESIGN
- 16. What we need: Build a model that represents your favorite actor and his expectations. Lego bricks Challenges Creative space 16 SCHIROK BY DESIGN
- 17. The Serious Play Process P Understand the challenge. P Build a metaphorical model. P Share the meaning as a story. 17 SCHIROK BY DESIGN
- 18. Challenge No. 1 «Build a model that represents your favorite actor and his expectations.» 18 SCHIROK BY DESIGN
- 19. Basic principles P Think with your hands. P The model is your answer to the challenge. P Use Lego bricks as metaphors. P Listen with your eyes. P Focus on the models, not the people. 19 SCHIROK BY DESIGN
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- 24. Challenge No. 2-4 24 SCHIROK BY DESIGN
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- 26. 26 SCHIROK BY DESIGN
- 27. Results Why play? 27 SCHIROK BY DESIGN
- 28. One of the deliverables: User types with pain points and user stories 28 SCHIROK BY DESIGN
- 29. Understanding the context: The organizational structure with relations and processes 29 SCHIROK BY DESIGN
- 30. Website Why play? Getting closer: Use cases 30 SCHIROK BY DESIGN
- 31. Pros P Tangible: doing, not talking P Lego bricks: a common language P Focus on the individual: Everybody is heard. P Focus on the bricks, stay on topic P Much more concrete than brainstorming: Externalize, Reflect P Surprisingly effective 31 SCHIROK BY DESIGN
- 32. Cons P Time/Costs P Completeness of user requirements P Willingness to dare P Documentation of stories/results 32 SCHIROK BY DESIGN
- 33. Links P seriousplay.com – Official Website of Lego Serious Play P webatelier.net – Paper: User Requirements with Lego P seriousplaypro.com – Community for users/facilitators 33 SCHIROK BY DESIGN
- 34. 34 @schirok schirok.com SCHIROK BY DESIGN Credits: http://seriousplaypro.com/2012/01/14/the-unbearable-lightness-of-bricks-the-israeli-hazard/