4. About the AIT Group Delivering results through integrated products and services Integrate-able Methods and Techniques Tailored to Meet Critical Business Needs Accelerated Business Benefits Through Improved Employee Capability, Business Processes, and Business Execution Professional Support Services Creative Strategy & Innovation Techniques Value & Opportunity Identification Value Chain Transformation Lean Six Sigma Techniques 1 2 3 4 Knowledge Transfer Services (Employee Skill Development) Product & Service Area Product & Service Area Product & Service Area Product & Service Area
5. CULTURE STRATEGY PEOPLE PROCESSES INFORMATION TECHNOLOGY About the AIT Group Sustainable Change Through Improvement Method Integration A sustainable improvement in business performance comes from integrating and applying a set of improvement methods tailored to the needs of the customer
11. Delivering Accelerated Business Benefits An Introduction to Value and Opportunity Identification
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13. Opportunity Identification Methods Address Full Spectrum of Business Needs Suppliers Customers Procurement / Sourcing Quality Assurance Human Resources Finance Offer Letter Errors Year End Close Cycle Time Forecasting Accuracy Product A Yield Freight Costs RFP Cycle Time Supplier Selection Customer Call Response Time Non-Compliance Cycle Time Sales & Marketing Customer Service Inventory Mgt Value Stream Product Development Value Stream Problem Specific: Target Process Assess a Specific Problem Statement Work Group: Target Function Assess a Functional Work Group for Improvement Opportunities Value Stream: Target End to End Process Assess a Cross-Functional Core Business Process for Improvement Opportunities Value Chain: Multiple Processes Beyond 4 Walls Assess Internal & Externally Facing Business Processes for Improvement Opportunities Engineering / R&D Operations Planning Distribution & Logistics Information Technology
15. Point Solutions vs. End-to-End Value Stream Optimization Point Projects Point Projects Point Solutions How do you understand all the opportunities in an end-to-end Supply Chain or Value Chain and drive strategic priorities and results? Procurement Planning Manufacturing Distribution Project Portfolio Implementation Plan End-to-End Process Optimization Supply or Value Chain vs. Customer Facing R&D
16. Integrated Network of Tools that Enable Transformation Process Capability Problem Solving Process / Systems Thinking Mentoring Discipline Cross Functional Sharing Infrastructure Best Practices Technology Project Management Target Setting Profitability Customer Satisfaction Culture Transformation VARIABILITY WASTE Visual Controls Logistic Analysis Testing for Value Value Stream Mapping 5S Kaizen Standardize Unpredictable Demand Balanced Work JIT FMEA CTQ MSA Multivariate Statistics Mistake Proofing Reliability SPC Process Mapping DOE C&E Matrix Benchmarking Motivation Success Measures Leadership Vision Relationship Management Integration Cultural Awareness GROWTH Knowledge Transfer Supplier Capability QFD Design From Ground Up Predictive TLG Modeling “at the Customer” Product Development Marketing & Sales DFSS Baseline / Lean D.M.A.I.C. Design for 6 Sigma
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18. 29/8 5/9 12/9 19/9 26/9 3/10 Week -1 Week 0 Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 24/10 31/10 7/11 14/11 Week 9 Week 10 Week 11 21/11 28/11 5/12 10/10 17/10 Week 12 12/12 = “Make More” Core team meeting = Project/business team meeting = Bi-weekly Steering team meetings Project management Mobilisation & Communication Sell More Integration Segmentation & Sales Policy Impact Make the Product Better Product Excellence Regain market confidence in adhesion product Select metrics reflecting desired performance Build common Operational Definitions Data Quality & Measurement Build Dashboard & test measures of performance improvement Make More Product Make the Right Product Supply Chain Transformation Production Scheduling Inventory Avoidance Inventory Reporting for Action Embossing – Shutdown planning SGP Spallshield – Containment Actions, Lean Supply Chain Design; Product-Process Tune-ups Co-Ex PVC, SentryGlas Plus, SentryGlas Expressions, Retrim, Auto Safety Team, Spallshield, Emboss vs. Co-Ex vs. #s Containment - Weekly S&OP, Variable & Fixed FPDE Embossing Shutdown & Start-up Week -2 Asset Productivity – Problem Equipment Quality - Contamination Other Yield Improvements Analysis & Design Kazien SWATs Product Excellence Phase 2 Containment Strategic Decision 10:1 & Actions Product Excellence Test hypotheses, establish fundamentals, recommendations for product & process redesign Kick off meetings Finalize charters & resource plan Select and onboard (DuPont) team members Detail activities Develop hypotheses Develop templates Data requests Schedule meetings / focus interviews Individual workstream plans Make New Offerings Decide on future (2006) scenario(s) Use Dashboard to measure performance improvement Value Chain Scope Delivering Accelerated Business Benefits Asset Productivity – Problem Equipment Quality / Contamination Other Yield Improvements Washington Works Fayetteville Uentrop Ulsan
20. Definition of Lean Six Sigma A Philosophy of Doing Business Methodology Tools and Tactics DMAIC - Define, Measure, Analyze, Improve and Control. A focus on cause and effect with analytical problem solving tools along with a management structure to assure results. As a performance goal, a Six Sigma capable process produces an outcome that will have less than 3.4 defects per million opportunities Philosophy of Operational Excellence A value stream perspective to increase the speed while reducing wastes and increasing the value added contribution from the process and the process resources Velocity, Flow and Value Business Strategy A structured and disciplined business improvement approach designed to leverage the best resources on the greatest opportunities … driving maximum Return-On- Investment (ROI) Lean Six Sigma
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22. Lean Roadmap The Methodology The Lean Road Map Workplace Organization Flow Visual Controls Empowered Work Teams Six Sigma Continuous Improvement Support Services Company Culture Key Elements Voice of the Customer A Structured Lean Improvement Approach Generates Optimum Results Define Measure Analyze Improve Control Mistake Proofing Total Productive Maintenance 5S – Visual Workplace Baseline Assessment Product Families Value Stream Map / Product Flow Operator Activity Set up Time Standard Work Material Replenishment Cell Design / Implementation Cell Performance Measurements Continuous Improvement
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24. Delivering Accelerated Business Benefits An Introduction to Knowledge Transfer Services December 12, 2005
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30. Delivering Accelerated Business Benefits An Introduction to Professional Support Services December 12, 2005
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33. Contact Us AIT Group North & South America Company Headquarters 3145 South Price Road, Suite 113 Chandler, AZ 85248-3549 Phone: (+1) 888.826.2484 Fax: (+1) 480.730.7980 E-mail: info@theaitgroup.com URL: http://www.theaitgroup.com
Notas do Editor
Good to see you again. On behalf of ……happy to be here.