Mentoring For Impactful Learning: Creating Effective Relationships

Mentoring for Impactful Learning:
Creating Effective Relationships
Sandra Coswatte
@SandraCoswatte
Thursday, November 20, 2014
The Online Learning Consortium ● onlinelearning-c.org

WHAT IS A MENTOR?

A MENTOR IS …

Threefold Mentoring Process
Angulo & DelaRosa (2006)
Planning
Assessment
Collection
Organizing

Great Leadership is Personal
Not Just Professional

Great Mentorship is Personal
Not Just Professional

TAKE A MINUTE
Think about YOUR mentors
- Personal
- Professional
- Others

My Mentors
Asking For
Help
ME
Reaching Out
Listening Well

Mentor Roles
• Monitor Status of Mentees and Work
• Discover “SHAPE” of Mentees
• Identify with Mentee
• Make Expectations Clear
• Set Clear Boundaries
• Protect, Correct and Inspect Mentees
• Have a Heart for Mentees
Leman & Pentak (2004)

Mentees SHAPE
Strengths
Heart
Experiences
Personality Attitude

Learning Process
Social
Components
Relationship
Development
Continue
Throughout
Life
Build On
Experience

“A moment's insight
is sometimes worth a
life's experience.”
OLIVER WENDELL HOLMES, SR.

Mentoring
Relationship Based
Success Leaves Clues
Work and Discuss with others
who have been successful

Mentoring Satisfaction
4 Variables for Success
1. Benefits
2. Experience Gained
3. Usefulness of Experience
4. Quality of Learning
(Dorner& Kárpáti, 2010)

OLC Historical Background
1992 – Originated by Alfred P. Sloan
Foundation
Project funded 346 projects totaling $72 million
2008- Sloan Consortium Becomes Non-Profit
2014 – Rebranded as the Online Learning
Consortium

CON·SOR·TI·UM (kn-sôrt-ēum, -shēum)
513 institutional members from 50 states and
14 countries dedicated to quality online
education
AN INDUSTRY LEADER
22 years in research and development of
online learning through publications,
conferences, research and faculty
development…

Organizational Culture
Dedicated to providing access to high
quality e-Education to:
– individuals
–institutions
–professional societies
–corporate community

Online Learning
Is Who We Are
And What We Do.

10th Anniversary Celebration
INSTITUTE FOR LEARNING
2005-2015

Program Origins
Pre-MOOC –Webpage Design
1998 with John Bourne
Workshops
Began 2005
Certificate Program
Began 2009
Advanced Certificate Program
Began 2014

Our 2013 Learning Community
350: Online Teaching Certificate
3500: Workshop Participation

Defining Mentoring
A trusted counselor or guide
Someone who teaches or gives
help and advice to a less
experienced person
First Known Use of Mentoring in 1616 - Merriam-Webster

Types of Mentoring
Formal Mentoring
Established Goals
Measured Outcomes
Strategic pairing of
mentors and
mentees
Expert training and
support
Informal Mentoring
Self-selection of
mentors and
mentees
No expert training
or support

Experiential Learning Through
Mentoring
Leadership
Emotional
Development
Social
Integration
Cognitive Growth
Development
Change
Transition

Roles in Mentoring
Mentor
Designated
Responsibilities
Assisting Mentees
on Specific Goals
Mentee
Understanding
Mentoring Occurring
Engaged To Work
On Goals

Why Mentoring?
One on One Support
Chance to develop collegial relationship

OLC Mentoring Goals
• Promote Instructional Quality
• Increase Participant Satisfaction
• Encourage Continuous Improvement
• Motivate Learners

Who Benefits From Mentoring
Relationship?
Mentor/Mentee • School/Organization • Society
Future Students • Employers

Online
Teaching
Certificate
Program
TThhee Onnlliinnee LLeeaarrnniinngg CConnssorrttiiuum ● onnlliinneelleeaarrnniinngg--cc..orrgg

Who Participates in Program?
Teaching Faculty
Administrators
Government Officials
• Graduate Students
• Online Trainers
• Instructional Designers

Participant Enrollment Reasons
• Incentive Opportunity
• Professional Development
• School Requirement for Online Facilitation
• Adjuncts Preparing For Opportunities

What is the OLC Certificate?
Signature program, featuring one-to-one mentoring,
to improve online course quality and online teaching
effectiveness.
Mentor
YOU
Facilitator
Experts
Learning
Community

Foundation Course
 Learn core online teaching & course design
skills and knowledge
 Explore current research, best practices,
effective frameworks
 Engage in facilitator and peer interactions to
improve understanding & provide new
perspectives and ideas
 Begin to develop or revise an online course

Mentee Focus Areas
• Goal Setting
• Understanding Needs
• Creating Teaching and
Social Presence
• Substantive Feedback
Strategies
• Meaningful
Assessment Tied to
Course Learning
Objectives
• Technology Integration

Mentor/Mentee Communication
• Phone/Skype
• Email
• Moodle/LMS
• BlackBoard Collaborate
• Google Hangouts
• Social Networks

OLC Certificate Program Mentors
Training
Selection
Mentoring
Matching

Mentees - Defining Mentoring
“Providing support and information to someone
who has less experience/knowledge in a given
area.”
“Mentor shows mentees how to do things in a
more improved way.”
“Collaboration between a novice and an expert in
a supportive and creative manner; adds quality to
both individuals ability as a professional..”

Essential Mentor Skills from Mentee
Perspective
 Professionalism
 Good
Communication
 Patience
 Access to Resources
 Compassion
 Timely Feedback

Mentors - Defining Mentoring
“Supporting and guiding a person to help them reach a
goal. Support and guidance can include being a
resource, sounding board, and collaborator.”
“Providing appropriate models, offering feedback and
solutions for the concerns and issues of mentees,
serving as resource, providing support and
encouragement.”
“Supporting, guiding, bringing out the best ...”

Why Mentors Mentor….
 Help others – Give back
 Chance to work with others
 Share passion with others
 Good mentor in program – Paying it forward

Benefits of Mentoring from Mentors
• Individualized and Detailed Feedback
• Sharing Resources and Best Practices
• Safe Place To Bounce Ideas
• Avoid Mistakes
• Personalized Support
• Real World View
• Keep on Track - Moving Forward

Advanced
Online
Teaching
Certificate
Program
TThhee Onnlliinnee LLeeaarrnniinngg CConnssorrttiiuum ● onnlliinneelleeaarrnniinngg--cc..orrgg

Designed Around Learning Principles

What is the Advanced Certificate Program?
•Signature program featuring advanced teaching
effectiveness strategies for experienced online educators
Online Foundation Course
•Asynchronous Activities
• Synchronous Events
• Final Project: You Present Your Revised Course
Onsite Meeting for Participants
at 2015 Annual Conference

Benefits of Advanced Certificate Program
 Provide better resources for students with
varying learning styles
Take necessary steps to ensuring a quality
learning experience for all learners – including
those with disabilities
Learn about and incorporate assessment
measures designed to help you be more
consistent in grading and provide better
feedback to students

Benefits of Advanced Certificate Program
Receive direct feedback from peers regarding
course redesign
 Integrate various methods designed to increase
student engagement and critical thinking skills
Learn about and incorporate methods designed
to help students take greater ownership and
responsibility of learning

Collegial/Peer Mentoring
Participants gain value and provide value to
those in the program.
Active participation required

Peer Mentoring
“ Peer-based sharing is the most effective model
for providing support in a professional
learning community”
(Louis & Kruse, 1995)

Certificate Program Testimonial
“Excellent course, well-paced, knowledgeable
and supportive instructors and facilitators.
Highly recommend for anyone who
wants/needs to learn how to structure a
quality online course.”
Patty Ball
Northern Essex Community College

Certificate Program Testimonial
“Overall, this 9 week Sloan C certificate course
has been an enlightening educational
experience, and the support I received from
my cohort leader and from my mentor has
been wonderful.”
Penny Vadla
Kenai Peninsula College

Advanced Certificate Testimonial
“The workshop will provide you with the
tools that you need to revise your course
and make it much better than you
dreamed it could be.”
Dr. Denise Linton
Assistant Professor/Nurse Practitioner Coordinator
Department of Nursing
University of Louisiana at Lafayette

Advanced Certificate Testimonial
“The OLC’s Advanced Certificate Program is for
online instructors who are ready to challenge
themselves to improve their courses and to
develop an extreme course makeover during
the course. This course is worth every penny and
the ideas, networking and collaboration with
other online educators equals a valuable
experience.” Dr. Melissa Kaulbach
Chair, Education Programs
Sarasota University

QUESTIONS?

THANK YOU
Sandra.Coswatte@onlinelearning-c.org
@SandraCoswatte

OLC Online Teaching Certificate
WCET Attendees:
Register for OLC Online Teaching
Certificate Program by Dec. 31, 2014
and get one additional 2015 OLC
workshop - FREE.
Use Code: INST-CERT-1FREEWCET

OLC Institutional Membership
OLC Institutional Membership
Now just $695
Regular price: $1,495.
Offer ends December 31, 2015
Use Code: MEM-INST-WCET
http://onlinelearningconsortium.org

References
Allen, T. D., Poteet, M. L. and Russell, J. E. A. (2000), Protégé
selection by mentors: what makes the difference?. J.
Organiz. Behav., 21: 271–282. doi: 10.1002/(SICI)1099-
1379(200005)21:3<271::AID-JOB44>3.0.CO;2-K
Baugh, S. G., & Fagenson-Eland, E. A. (2007). Formal
mentoring programs. The handbook of mentoring at work:
Theory, research, and practice, 249-271.
Bell, C. R. (2000). The Mentor as Partner. Training and
Development, 54(2), 52-56.
Benabou, C., & Benabou, R. (2000). Establishing a formal
mentoring program for organizational success. National
Productivity Review, 19(4), 1-8.

References
Dorner, H., & Kárpáti, A. (2010). Mentoring for innovation:
key factors affecting participant satisfaction in the
process of collaborative knowledge construction in
teacher training. Journal of Asynchronous Learning
Networks, 14(4), 63-77.
Gaskill, L. R. (1993). A conceptual framework for the
development, implementation, and evaluation of formal
mentoring programs. Journal of Career Development,
20(2), 147-160.
Kram, K. E. (1985). Improving the mentoring process.
Training & Development Journal.
Leman, K. (2010). The way of the Shepherd: 7 ancient secrets
to managing productive people. Zondervan.

References
Louis, K. S., & Kruse, S. D. (1995). Professionalism and
community: Perspectives on reforming urban schools. SAGE
Publications Ltd.
McCracken, H., & Dittmar, E. (2012). Promoting Continuous
Quality Improvement in Online Education: The Meta
Model. Journal of Asynchronous Learning Networks, 16(2).
Mentor. (n.d.). Retrieved November 11, 2014, from
http://www.merriam-webster.com/dictionary/mentor
Moore, J. C. (2005). The Sloan consortium quality framework
and the five pillars. The Sloan Consortium. Retrieved July,
15, 2007.

References
Shea, G. F. (1997) Mentoring (Rev. Ed.). Menlo Park,
CA: Crisp Publications
Villar Angulo, L. M., & Alegre De La Rosa, O. M.
(2006). Online Faculty Development in the
Canary Islands: A Study of E‐mentoring. Higher
Education in Europe, 31(1), 65-81.

Credits
• Meeting by Scott Lewis from The Noun Project
• Meeting by Sergi Delgado from The Noun Project
• Coaching designed by gilbert bages from the thenounproject.com
• Crowd by Alex Kwa from The Noun Project

Mentoring For Impactful Learning: Creating Effective Relationships

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