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Persuasive Communication  Ethics		 Sam Brandon & Elliot Chang
Ethics “The science of conduct.  It considers the actions of human beings with reference to their rightness or wrongness.” Mackenzie (2008)  “Ethics, as a branch of philosophy, is not just about what is right and wrong, its about what is good and what is bad. Ethics is about being good and that the practitioner’s task is to determine what a good action is.” McElreath (1997)
Is all PR propaganda?How can you tell if persuasion is ethical or not?
Weaver et al (2006) “The real value of Propaganda lies not in the dissemination and promotion of ideas but in its ability to orchestrate  public opinion and social action that supported the ruling elite” 1920 - Edward Bernays showed American corporations that he could make people want things they didn’t need by linking mass produced goods to their  unconscious desires – Out of this came the political idea of how to control the masses. – American Tobacco Company.
Public Relations & Propaganda “Public Relations is the planned and persuasion to change adverse public opinion or reinforce public opinion and the evaluation of results for future use” Grunig & Hunt (1984) ,[object Object]
Jowett & O’Donnell (1992),[object Object]
Oeckl et al. after the Second World War, when they wished to distinguish between the good public relations and the bad propaganda propaganda Public Relations Bernays (USA) 1928 “The new propagandists are PR consultants” Propaganda = PR Propaganda is basically a type of message aimed at influencing the behaviour, opinions and decisions of people. Public relations can be termed as a type of propaganda because it exaggerates the truth behind products and individuals.
Steve Jobs                                                        Hitler
Truth The boundary between PR & Propaganda is vague PR & Propaganda’s tactics, aims & resources can be the same If what you're "spinning" has a solid basis in fact, you're doing PR. If not, it's propaganda. Plain and simple. TARES
PR or Propaganda  James Grunig argued that when practiced ethically and responsibly, public relations provide a vital communication activity for the world, not only for organizations and nations.    He went further and said that public relations could help to develop an understanding among groups “and eventually reduce conflict.”  JacquieL’Etang in her insights into propaganda said that revealing and communicating underpinning values explicitly together with agendas “might therefore be an important part of distinguishing public relations and propaganda”.  On the other hand, some scholars (e.g. Moloney, Fawkes) have explored notions of public relations as ‘soft propaganda’ and of the ‘ethics of propaganda’; some suggest public relations damages democracy by promoting the values of interest groups over those of society
CIPR Code of Conduct  Members agree to: Have honest and proper regard for the public interest Maintain the highest standards of professional endeavour, integrity, confidentiality, financial propriety and personal conduct Deal honestly and fairly in business Check the reliability and accuracy of information before dissemination  Never knowingly mislead others  Work within the legal and regulatory frameworks affecting the practice of public relations  Support the CIPR Principles by bringing to the attention of the CIPR examples of malpractice and unprofessional conduct
Case Study
Maloney “All Public Relations is Soft Propaganda”
Is all PR Propaganda?
Summary PR concerned with the truth PR programmes influence consciously for the sake of interests and benefits Propaganda is caused by powerful bedfollowers It serves as a function that tells people what to think & how to behave where as PR is less intrusive CHANGE CRYSTALLIZE CONSERVE                (Bernays, 1923) PR is persuasive communication but not necessarily manipulation PR is persuasive communication but not necessarily manipulation We should not fear propaganda – Free society
How can we tell if Persuasion is Ethical? Truthfulness Authenticity Respect Equity Social responsibility
Josephson’s 10 principles that form the basis of ethical life (1993) Honesty Integrity Promise Keeping Fidelity Fairness ,[object Object]
Respect for others
Responsible citizenship
Pursuit of excellence
Accountability,[object Object]
Persuasion “Because both the persuader & persuadee stand to have their needs fulfilled, persuasion is regarded more mutually satisfying than propaganda” Jowett & O’Donnell 1992 “A successful intentional effort at influencing another’s mental state through communication in a circumstance in which the persuadee has some measure of freedom”                                    O’Keefe 2002
Cognitivism & Non-Cognitivism Cognitivism Moral truths   Good/Bad Right/wrong ,[object Object]
Right/Wrong
Subjective
Takes into account cultural contexts
(Tench & Yeomans 2009),[object Object]
Aristotle – Rhetoric in the Ethics of Persuasion “We believe good men more fully and more readily than others……His character may almost be called the most effective means of persuasion he possesses” (Aristotle Cited in Perloff, 1993) Ethos – The character of the speaker – Gordon Brown – Trust me Pagos – The attitude of the audience – Cannot be demanded by the      speaker Logos – The nature of the message Perfloff (1993) – 4 points by which The audience evaluate the speaker Expertise Trustworthiness  Physical attractiveness Similarity
Who makes Ethical decisions? War Government Parents Religion Peers ‘Is the public getting the information it wants and needs or are they getting more of what the institutions believe the public should have?’  (Dillard & Pfau, 2002)

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Persuasive Communication

  • 1. Persuasive Communication Ethics Sam Brandon & Elliot Chang
  • 2.
  • 3. Ethics “The science of conduct. It considers the actions of human beings with reference to their rightness or wrongness.” Mackenzie (2008) “Ethics, as a branch of philosophy, is not just about what is right and wrong, its about what is good and what is bad. Ethics is about being good and that the practitioner’s task is to determine what a good action is.” McElreath (1997)
  • 4.
  • 5. Is all PR propaganda?How can you tell if persuasion is ethical or not?
  • 6. Weaver et al (2006) “The real value of Propaganda lies not in the dissemination and promotion of ideas but in its ability to orchestrate public opinion and social action that supported the ruling elite” 1920 - Edward Bernays showed American corporations that he could make people want things they didn’t need by linking mass produced goods to their unconscious desires – Out of this came the political idea of how to control the masses. – American Tobacco Company.
  • 7.
  • 8.
  • 9. Oeckl et al. after the Second World War, when they wished to distinguish between the good public relations and the bad propaganda propaganda Public Relations Bernays (USA) 1928 “The new propagandists are PR consultants” Propaganda = PR Propaganda is basically a type of message aimed at influencing the behaviour, opinions and decisions of people. Public relations can be termed as a type of propaganda because it exaggerates the truth behind products and individuals.
  • 10. Steve Jobs Hitler
  • 11. Truth The boundary between PR & Propaganda is vague PR & Propaganda’s tactics, aims & resources can be the same If what you're "spinning" has a solid basis in fact, you're doing PR. If not, it's propaganda. Plain and simple. TARES
  • 12. PR or Propaganda  James Grunig argued that when practiced ethically and responsibly, public relations provide a vital communication activity for the world, not only for organizations and nations.   He went further and said that public relations could help to develop an understanding among groups “and eventually reduce conflict.” JacquieL’Etang in her insights into propaganda said that revealing and communicating underpinning values explicitly together with agendas “might therefore be an important part of distinguishing public relations and propaganda”.  On the other hand, some scholars (e.g. Moloney, Fawkes) have explored notions of public relations as ‘soft propaganda’ and of the ‘ethics of propaganda’; some suggest public relations damages democracy by promoting the values of interest groups over those of society
  • 13. CIPR Code of Conduct Members agree to: Have honest and proper regard for the public interest Maintain the highest standards of professional endeavour, integrity, confidentiality, financial propriety and personal conduct Deal honestly and fairly in business Check the reliability and accuracy of information before dissemination Never knowingly mislead others Work within the legal and regulatory frameworks affecting the practice of public relations Support the CIPR Principles by bringing to the attention of the CIPR examples of malpractice and unprofessional conduct
  • 15. Maloney “All Public Relations is Soft Propaganda”
  • 16. Is all PR Propaganda?
  • 17. Summary PR concerned with the truth PR programmes influence consciously for the sake of interests and benefits Propaganda is caused by powerful bedfollowers It serves as a function that tells people what to think & how to behave where as PR is less intrusive CHANGE CRYSTALLIZE CONSERVE (Bernays, 1923) PR is persuasive communication but not necessarily manipulation PR is persuasive communication but not necessarily manipulation We should not fear propaganda – Free society
  • 18. How can we tell if Persuasion is Ethical? Truthfulness Authenticity Respect Equity Social responsibility
  • 19.
  • 20.
  • 24.
  • 25. Persuasion “Because both the persuader & persuadee stand to have their needs fulfilled, persuasion is regarded more mutually satisfying than propaganda” Jowett & O’Donnell 1992 “A successful intentional effort at influencing another’s mental state through communication in a circumstance in which the persuadee has some measure of freedom” O’Keefe 2002
  • 26.
  • 29. Takes into account cultural contexts
  • 30.
  • 31. Aristotle – Rhetoric in the Ethics of Persuasion “We believe good men more fully and more readily than others……His character may almost be called the most effective means of persuasion he possesses” (Aristotle Cited in Perloff, 1993) Ethos – The character of the speaker – Gordon Brown – Trust me Pagos – The attitude of the audience – Cannot be demanded by the speaker Logos – The nature of the message Perfloff (1993) – 4 points by which The audience evaluate the speaker Expertise Trustworthiness Physical attractiveness Similarity
  • 32. Who makes Ethical decisions? War Government Parents Religion Peers ‘Is the public getting the information it wants and needs or are they getting more of what the institutions believe the public should have?’ (Dillard & Pfau, 2002)
  • 33. Trust & Credibility Do the rhetoricians appear to you always to speak with a view to what is best, aiming at this, that the citizens may be made as good as possible by their discourses? Or do they, too, endeavour to gratify the citizens, and neglecting the public interest for the sake of their own private advantage? (Cary, 1854)
  • 34.
  • 35. Advertising Authenticity - Bias Manipulation Burst/Drip Advertising Money that people don’t have
  • 36. How can we tell if Persuasion is Ethical?
  • 37. Summary Ethics in PR & Persuasion is important - TARES Professionalism – Trust, Honesty & Integrity People with integrity are the most highly regarded Reputation The industry will improve
  • 38. References Bernays, E (1932) Crystallizing public relations. Kessinger Publishing Cary, H. (1854) Plato: Works of Plato (Vol.1) London. H.G. Bohn Dillard, J & Pfau, M (2002) The persuasion handbook: Development in theory and practice. Thousand oaks, California. Sage Publications. Grunig, J & Hunt, T (1984) Managing Public Relations. Thomson Learning Josephson, M (1993) Teaching ethical decision making & principled reasoning. Business ethics. Annual edition 1993-94. Guilford. Danskin Publishing Group Jowett,G & O’Donnell, V (1992) Propaganda & Persuasion. California.Sage Publications Mackenzie, J (2008) A manual of Ethics. London, Read Books McElreath , M(1997) Managing systematic & Ethical Public Relation Campaigns. Madison, WN: Brown & Benchmark O’keefe, D. (2002) Persuasion: theory & research. Thousand Oaks, California. Sage publications Parsons, P (2004) Ethics in public relations. London Kogan Page Tench, R & Yeomans, L (2009) Exploring Public Relations. Pearson Education Limited Weaver, C. Motion, J & Reaper, J (2006) From Propaganda to Discourse: Truth, Power, the public interest & public relations. Public relations, critical debates and contemporary practice. Mahwah. Lawrence Erlbaum Associates

Notas do Editor

  1. http://www.youtube.com/watch?v=anFK9SA5kKw
  2. http://www.youtube.com/watch?v=Vbduo4fHANA&feature=related