5. Effective communication in groups
and teams
Recognizing both group and personal goal:
Definition of group goals and personal goal.
What is a “Goal”?
Group goal:
Personal goal:
6. When problems occur?
Conflicts with the organization’s
or group’s goals.
Hidden agendas.
7. How to avoid ineffective communication:
Members are clear about and agree with group goals.
Role assignments match member abilities.
Members are cooperative and effective with the
organization.