ICGSE2013 VirtuES On the Identification of Best Practices for Improving the Efficiency of Testing Activities in Distributed Software Projects
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1. The document presents the preliminary findings of an empirical study that explored the challenges faced by test teams working in distributed settings and the best practices they adopt to minimize these challenges. 2. The study involved interviews with 16 participants from test teams. It identified 9 common challenges, such as difficulty communicating with remote colleagues and high requirements volatility. 3. For each challenge, the study presented examples of best practices that test teams reported adopting, such as establishing a common vocabulary and using requirements management tools. The goal of the study was to bring attention to the challenges faced by test teams and how processes and tools could help them perform their work.
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ICGSE2013 VirtuES On the Identification of Best Practices for Improving the Efficiency of Testing Activities in Distributed Software Projects
- 1. On the Identification of Best Practices for Improving the Efficiency of Testing Activities in Distributed Software Projects Preliminary Findings from an Empirical Study ICGSE 2013 8th IEEE International Conference on Global Software Engineering Bari, Italy | August 26-29, 2013 www.icgse.org Sabrina Marczak sabrina.marczak@pucrs.br Cristina Camacho cristinacamacho@gmail.com Tayana Conte tayana@icomp.ufam.edu.br
- 2. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Software Development 2
- 3. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Software Development 3
- 4. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Software Development • Collaboration • Coordination • Communication Changes Tasks Dependencies Deadlines 4
- 5. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Our Interest 5
- 6. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Our Goal • How to answer to these questions? To empirically explore what are the challenges faced by test teams working in distributed settings and what are the best practices they adopt to minimize the impact of such challenges 6
- 7. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Our Study • Interviews • 16 participants • Test team 7
- 8. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Standardization of reports Clearer and sharper descriptions Technical details last 1. Long defect reports lacking focus on their description 8
- 9. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Review of terms and vocabulary as early as possible with the team regardless the role Customer and business analysts should be included in the review 2. Difficulty communicating with remote colleagues due to the lack of a common ground and a shared vocabulary 9
- 10. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Detailed defect report Detailed defect fix report 10 3. Lack of availability of remote colleagues to discuss the identified defects.
- 11. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Negotiate shifting working hours Clearly request colleagues to read the text messages 11 4. Difficulty gathering data to test applications from remote colleagues
- 12. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Requirements analyst should make a more thorough work with business representatives in earlier phases to avoid constant changes Adoption of requirements management and issues tracking tools 12 5. High requirements volatility causing documentation to be obsolete
- 13. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Detailed requirement description 13 6. Poorly written documentation to support testing activities
- 14. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Test Analyst to get included earlier on in the requirement review sessions Training for Dev Team members about non-functional testing 14 7. Difficulty identifying non-functional testing requirements
- 15. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Dedicated team to prepare testing data Validate test data with business 15 8.Poorly prepared datasets for performing tests
- 16. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Findings Dedicated resources to manage testing environments per project instead of having a shared serviced across business areas and projects 16 9. Difficulty gathering information required for preparing test environment
- 17. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Why is this Important? • Test teams ensure quality • They need to be kept ‘on the loop’ 17
- 18. C. Camacho, S. Marczak, and T. Conte | Bari, Italy | ICGSE ‘13 Contribution • To call attention that test teams also face challenges and need processes and tools to help them perform their work! 18
- 19. Thank you! Questions? Comments? Suggestions? ICGSE 2013 8th IEEE International Conference on Global Software Engineering Bari, Italy | August 26-29, 2013 www.icgse.org Sabrina Marczak sabrina.marczak@pucrs.br Cristina Camacho cristinacamacho@gmail.com Tayana Conte tayana@icomp.ufam.edu.br