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M-Reporting 
Solution for Field Force
2 
M-Reporting is a Managed Application Service 
• Data collection and reporting tools for 
Field Force 
Survey and Monitoring Unit 
• Used for 
– Sales order collection 
– Delivery Confirmation 
– Payment notification 
– Survey 
– Remote Monitoring (M2M) etc. 
• Serves Industry segments 
– Development Agency 
– FMCG 
– Pharmaceuticals 
– Cement 
– Govt. Agency 
Proven Service 
Serving more than 2.5 
million transactions 
a day for thousands of users
3 
Over Twelve Thousands Seats in Production
4 
Focused to serve 
the purpose
Community-based Programmatic Management of 
5 
Drug Resistance Tuberculosis (cPMDT)
6 
Collect Rain Fall Data 
from Cyclone Prone Area
7 
Reaching Out of School Children (ROFC) 
Monitoring and evaluation of 7000 school 
located in remote area
8 
Seismic survey data collection 
Wireless communication system for 
Earthquake Equipment 
Successful pilot deployed for Dhaka 
City (BUET and Hazicamp, Ashkona)
9 
Usual Work Flow (Sales Order)
10 
Process Engineering Need 
1. MPO Takes Order 
2. Call to Sales Center / Depot where 
some one again put it in paper 
form 
3. Or come to Depot at day end to 
deliver the hard copy 
4. Operator make order entry based 
on hard copy 
5. Invoiced is processed with depot 
MIS and goes packing and 
dispatch 
• Repeat Work 
• Waste of valuable time of MPO 
• Voice call cost , Time and Manual Error 
• Data Operator time and cost 
• Cost of increased time to market
11 
M-Reporting Work Flow 
1. MPO Takes Order 
2. Submit Order using mobile 
3. Invoiced is processed with depot 
MIS and goes packing and 
dispatch 
• Do not disrupt present work flow, 
simply stream line it 
• Save time of MPO allowing them to 
be more productive 
• Reduce Voice call cost , Time and 
Manual Error 
• Data Operator time and cost saved 
by approx 85% 
• Time to market reduced from 24-48 
hours to a minimum 
Usual Return on Investment : 4 months
12 
Field Force 
M-Reporting 
SMS 
WAP 
Application 
Sales Order 
Survey 
Sales Order 
Head Office / Depot
13 
An Integrated System Powered by Mobile Apps and Simplicity 
Head Office & MIS Dept 
Central Depot / Factory 
Issue 
Receive 
Payment 
Primary 
Depot Depot Depot Depot 
Secondary 
Route > Chemist Route > Chemist Route > Chemist Route > Chemist 
Order / Delivery / Collection 
Filed Force 
Accounts 
Data Mining and BI 
System 
Senior Managers 
e.g. RSM, ASM 
MPO 
Chemist 
SMS (Any Mobile) 
WAP (Almost all mobile) 
App (Java Enable Mobile)
14 
Simple To Deploy 
• It complements existing investment in IT and MIS system 
• Data submitted by MPO can be delivered to the order table as if 
operator just entered it 
• All other existing process remains as it is 
• Secure Data Connection (SDC) can be configured for all Major database 
– Oracle 
– SQL Server 
– MySQL 
– PostgreSQL 
– MSAccss 
• Works with standard internet 
• Easy to train users of the system
15 
Simple Steps to go Live 
Configure system with data using 
easy to use control panel 
User Training
Simple Steps to Go 
Live 
16 
List Products
Define Sales Team’s Geo-Structure Simple Steps to Go Live 
17
18 
Simple Steps to Go Live Configure Depot
Enlist Sales persons – Assign them to routes Simple Steps to Go Live 
19
20 
Synchronization of control panel data 
from ERP / Local database ? 
Yes (Optional)
21 
Mobile App - Sales Order
22 
Mobile App - Sales Order
23 
Mobile App - DCR
24 
Mobile App - DCR
25
26
27
28 
Data Integration 
Submitted sales request received by head office and Depot using 
Secure Data Connector 
* M-Reporting can not be used as a data backups service as synced data is 
automatically cleared from cache unless requested by user in written. It is 
also not accessible from open internet. Client is responsible for safe 
keeping of the received data.
29
30 
Unified Approach 
Delivery Confirmation 
Payment collection 
Chemist Self Service 
ERP Integration 
Survey 
Retailer Mapping
31 
Any Handset 
SMS 
WAP 
Mobile App ( java / Android ).
32 
App feature 
• Phone book style easy to use search from large set of 
Outlet and Product List 
• Order 
• DCR 
• Off line review 
• Performance / Achievement Reports (Optional) 
• Simple to use and train
33 
SMS API 
• SMS API to IT Dept. to provide push pull service 
integrated with ERP 
e.g. Chemist Credit Balance
34 
M-Reporting Advantage 
• Proven Service 
Serving million transactions a day for thousands of users. 
• Realistic Service Model 
• Cost Effective 
• Quick Return on Investment
35 
• Integrated GPRS cost 
Zero internet cost for using the application
36 
• Hybrid deployment 
Allow SMS, WAP, App in the same platform
37 
FAQ 
• How much time do you need for a deployment? 
– Standard deployment time is four week, but it may vary based of client’s 
readiness and customization requirement 
• Do I need any additional hardware 
– A computer with internet connection is required for the Secure Data 
Connector (SDC)
38 
FAQ. 
• Do I need a computer at Depot / Distributor point? 
– Yes. But this PC might be shared based on the load on the SDC 
• Do the sales person need to get back to distributor point to transfer their 
data from phone ? 
– No Data is transferred to the depot/distributors point as it is submitted 
• Some of our depot does not have broad band internet connection, how can 
we use there? 
– You will be able to run the service using edge modem attached to PC. 
• We need to stop a sales rep as he left the company, can we do that 
ourselves? 
– You can Stop / transfer or add new sales rep using your control panel. 
– At the same time you can manage your product list (add / delete ) or retailer list etc. 
from the control panel. 
• We want the control panel to be accessed only from one or two specific 
computers, not even from other computer in our office. Can we? 
– Yes, control panel can be configured to be accessed only from specific IP or PC.
39 
Return on Investment 
Savings: 
• Data Operator time and cost saved by 
approx 85% 
• Reduce Voice call cost , Time and 
Manual Error 
• Save time of MPO allowing them to be 
more productive 
• Time to market reduced from 24-48 
hours to a minimum 
• Increase data accuracy and enhanced 
decision making process. 
ROI in approx 2 to 4 month
40 
Thank you

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M-Reporting introduction and faq pharma 20140316

  • 2. 2 M-Reporting is a Managed Application Service • Data collection and reporting tools for Field Force Survey and Monitoring Unit • Used for – Sales order collection – Delivery Confirmation – Payment notification – Survey – Remote Monitoring (M2M) etc. • Serves Industry segments – Development Agency – FMCG – Pharmaceuticals – Cement – Govt. Agency Proven Service Serving more than 2.5 million transactions a day for thousands of users
  • 3. 3 Over Twelve Thousands Seats in Production
  • 4. 4 Focused to serve the purpose
  • 5. Community-based Programmatic Management of 5 Drug Resistance Tuberculosis (cPMDT)
  • 6. 6 Collect Rain Fall Data from Cyclone Prone Area
  • 7. 7 Reaching Out of School Children (ROFC) Monitoring and evaluation of 7000 school located in remote area
  • 8. 8 Seismic survey data collection Wireless communication system for Earthquake Equipment Successful pilot deployed for Dhaka City (BUET and Hazicamp, Ashkona)
  • 9. 9 Usual Work Flow (Sales Order)
  • 10. 10 Process Engineering Need 1. MPO Takes Order 2. Call to Sales Center / Depot where some one again put it in paper form 3. Or come to Depot at day end to deliver the hard copy 4. Operator make order entry based on hard copy 5. Invoiced is processed with depot MIS and goes packing and dispatch • Repeat Work • Waste of valuable time of MPO • Voice call cost , Time and Manual Error • Data Operator time and cost • Cost of increased time to market
  • 11. 11 M-Reporting Work Flow 1. MPO Takes Order 2. Submit Order using mobile 3. Invoiced is processed with depot MIS and goes packing and dispatch • Do not disrupt present work flow, simply stream line it • Save time of MPO allowing them to be more productive • Reduce Voice call cost , Time and Manual Error • Data Operator time and cost saved by approx 85% • Time to market reduced from 24-48 hours to a minimum Usual Return on Investment : 4 months
  • 12. 12 Field Force M-Reporting SMS WAP Application Sales Order Survey Sales Order Head Office / Depot
  • 13. 13 An Integrated System Powered by Mobile Apps and Simplicity Head Office & MIS Dept Central Depot / Factory Issue Receive Payment Primary Depot Depot Depot Depot Secondary Route > Chemist Route > Chemist Route > Chemist Route > Chemist Order / Delivery / Collection Filed Force Accounts Data Mining and BI System Senior Managers e.g. RSM, ASM MPO Chemist SMS (Any Mobile) WAP (Almost all mobile) App (Java Enable Mobile)
  • 14. 14 Simple To Deploy • It complements existing investment in IT and MIS system • Data submitted by MPO can be delivered to the order table as if operator just entered it • All other existing process remains as it is • Secure Data Connection (SDC) can be configured for all Major database – Oracle – SQL Server – MySQL – PostgreSQL – MSAccss • Works with standard internet • Easy to train users of the system
  • 15. 15 Simple Steps to go Live Configure system with data using easy to use control panel User Training
  • 16. Simple Steps to Go Live 16 List Products
  • 17. Define Sales Team’s Geo-Structure Simple Steps to Go Live 17
  • 18. 18 Simple Steps to Go Live Configure Depot
  • 19. Enlist Sales persons – Assign them to routes Simple Steps to Go Live 19
  • 20. 20 Synchronization of control panel data from ERP / Local database ? Yes (Optional)
  • 21. 21 Mobile App - Sales Order
  • 22. 22 Mobile App - Sales Order
  • 23. 23 Mobile App - DCR
  • 24. 24 Mobile App - DCR
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  • 26. 26
  • 27. 27
  • 28. 28 Data Integration Submitted sales request received by head office and Depot using Secure Data Connector * M-Reporting can not be used as a data backups service as synced data is automatically cleared from cache unless requested by user in written. It is also not accessible from open internet. Client is responsible for safe keeping of the received data.
  • 29. 29
  • 30. 30 Unified Approach Delivery Confirmation Payment collection Chemist Self Service ERP Integration Survey Retailer Mapping
  • 31. 31 Any Handset SMS WAP Mobile App ( java / Android ).
  • 32. 32 App feature • Phone book style easy to use search from large set of Outlet and Product List • Order • DCR • Off line review • Performance / Achievement Reports (Optional) • Simple to use and train
  • 33. 33 SMS API • SMS API to IT Dept. to provide push pull service integrated with ERP e.g. Chemist Credit Balance
  • 34. 34 M-Reporting Advantage • Proven Service Serving million transactions a day for thousands of users. • Realistic Service Model • Cost Effective • Quick Return on Investment
  • 35. 35 • Integrated GPRS cost Zero internet cost for using the application
  • 36. 36 • Hybrid deployment Allow SMS, WAP, App in the same platform
  • 37. 37 FAQ • How much time do you need for a deployment? – Standard deployment time is four week, but it may vary based of client’s readiness and customization requirement • Do I need any additional hardware – A computer with internet connection is required for the Secure Data Connector (SDC)
  • 38. 38 FAQ. • Do I need a computer at Depot / Distributor point? – Yes. But this PC might be shared based on the load on the SDC • Do the sales person need to get back to distributor point to transfer their data from phone ? – No Data is transferred to the depot/distributors point as it is submitted • Some of our depot does not have broad band internet connection, how can we use there? – You will be able to run the service using edge modem attached to PC. • We need to stop a sales rep as he left the company, can we do that ourselves? – You can Stop / transfer or add new sales rep using your control panel. – At the same time you can manage your product list (add / delete ) or retailer list etc. from the control panel. • We want the control panel to be accessed only from one or two specific computers, not even from other computer in our office. Can we? – Yes, control panel can be configured to be accessed only from specific IP or PC.
  • 39. 39 Return on Investment Savings: • Data Operator time and cost saved by approx 85% • Reduce Voice call cost , Time and Manual Error • Save time of MPO allowing them to be more productive • Time to market reduced from 24-48 hours to a minimum • Increase data accuracy and enhanced decision making process. ROI in approx 2 to 4 month