Evolution of IT service management practices and standards from Top Gun 1 (around 1990) to Top Gun Maverick (2022) How did the IT management evolve since 1990? When were key standards and practices introduced? The IT management market has significantly evolved over the last few years e.g. introducing DevOps, Continuous Delivery, Agile Development, SRE and IT4IT. Managing this new multi-vendor ecosystem consisting of cloud, containers and micro-services. Managing this new digital reality requires you to combine various practices into one integrated Digital Operating Model, to optimize end-to-end IT value streams.

1. IT Management Evolution Top Gun 1 to Top Gun Maverick
Digital
Management
Enterprise
Architecture (EA)
Car GPS
LCD
Flatscreen
DVD
VR headset
Nintendo
WII
iPod
PlayStation
1990 1995 2000 2005 2010 2015 2020
Competency
Frameworks
Timeline
Rob Akershoek (2022)
First
iPhone
PMBok First Edition
Prince2
IT4IT 3.0
IT4IT 2.0
IT4IT 2.1 DPBOK
TOGAF TOGAF 10
ArchiMate
IT4IT 1.3
Windows 95
iPad
SFIA e-CF SFIA 8
PMBok 7th
Edition
Other Relevant
IT Management
Trends
Sustainability & ESG
AIOps
FinOps
XLA
GitOps
Business Service
Management
Observability
Containers
Value Stream
Management
Infra as code
Cynefin
JSON &
YAML
JavaScript
Microservices
OKR
Lean Portfolio Management
CMMI
Git
CICD Pipeline
Augmented
Reality (AR)
Blockchain
Metaverse
AWS
Cloud
Converged
Infrastructure
SNMP
REST API
ASP SAAS
Virtual Assistant
AI/ML
MLOps
Data Mesh
Prince2 Agile
Virtual Machines
Internet of Things
Netscape
Web Browser
SDN (Software-Defined
Networking)
ISO 9000
SOA (Service Oriented)
BiSL
BRMBoK
Linux
Windows
Server
Business Model
Canvas
ITIL V2 SIAM
ITIL V3
ITIL 4
ISO 20000 VeriSM
ESM (Enterprise
Service
Management)
Project
Management
IT Service
Management
(ITSM)
Prince
ITIL
TOGAF 9
BIZBoK
Serverless
Android
3G
Technology
Trends
Big
data
Azure
1986 2022
Agile
Development
Agile
Manifesto DevOps
Scrum
SRE
SAFe
Lean Principles
Design Sprint Scrum Guide
2020
Spotify
Model
DSDM
RAD (Rapid
Application
Development)
Continuous Delivery
XP (Extreme
Programming)
Lean Six Sigma Disciplined Agile
LeSS
Lean Startup
IT Governance,
Risk & Security
Management
ISO 27000
(Security)
COBIT
Zero Trust
NIST Cybersecurity
GDPR
COBIT 2019
ISO 31000
(Risk)
COBIT 4 COBIT 5
Open Fair
SOX
Operating Model
Canvas