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Marketing 
Automation 
CRM 
Direct Marketing 
Database 
Services 
Social 
Media 
Email Marketing 
Analytics 
Search & PPC 
Demand 
Generation 
Content 
Marketing 
Mobile 
Marketing 
Business 
Intelligence 
1 1
2 
Executive Leadership Team 
Ed Mallin 
Ed’s career spans over 27 years of experience and executive leadership in the Direct Marketing, Information 
Technology and Database Services industry providing sales and marketing solutions to businesses. He has been 
a tremendous asset to Huron with its investment in LeadingResponse.. 
Ed entered the industry in 1984 as a Partner and President of Compilers Plus, a leading direct marketing firm in 
New York. In 1990, Infogroup (then, Infousa acquired Compilers Plus; Ed served as a corporate officer, Executive 
VP and Group President for Infogroup for 20 years. During Ed’s tenure at Infogroup, it grew from a $30 million 
boutique business to an $800 million public company. Ed managed 7 Infogroup Divisions, was involved in over 
15 acquisitions, and was responsible for over $200 million in annual revenue. Ed also led Infogroup’s transition 
into the digital space, building Infogroup Interactive into a $100 million online division. 
Charlie Tarzian 
Charlie’s career spans over 25 years of experience and executive leadership in the Agency, Direct Marketing, 
Information Technology and Database Services industry providing sales, technology and marketing solutions to 
businesses. Charlie has served as President of Barry Blau & Partners, Brann Worldwide (a division of Dan 
Schneider Communications. In 1998, Euro RSCG acquired Brann Worldwide; Charlie served as a CEO for Euro 
Circle / Circle and eventually MKTG until 2009. While Charlie served in these posts as well as a partner with 
HealthED and Consultant at Satori, he also developed many patented technologies that serve as the basis for the 
Big Willow project indication engine. He has been with LSC for the last three years where he is responsible for 
building out product, service and data innovation. 
Joe McCluskey 
Joe is a senior level marketing/business management expert who helps clients navigate the ever changing 
customer experience and how newer digital channels impact customer's loyalty. Joe works closely with the 
product teams on solutions that "weaponize" social, mobile, web, CRM and big data / analytics channels. Joe 
is recognized for his ability to align digital strategies into operational systems that can deploy business 
information, data and analytical solutions that increase each client's ROI.
3 
3 
1980 
1984 
2000 
2005 
2011 
Present 
List Services 
Corporation (LSC) 
is Founded 
State-of-the-art 
Data Center goes 
live, Data 
Brokerage division 
established 
In-house 
compilation group 
launched, first 
hosted marketing 
database goes 
live 
LSC adds digital 
services with 
email marketing 
group 
Acquisition of 
Accession Media, 
merger with Last 
Mile Networks 
LSC Digital consolidates 
all acquired digital 
brands. Launches 
brand new website… 
Our History
4 
The Realities in Technology Services - B2B Marketing 
 According to Sirius Decisions, 66% of the buying process is complete 
before sales reps are engaged 
That research happens in a LOT of different locations 
 Who else is involved in the decision? 
Buying teams average 6 people for complex B2B projects 
Teams swell to 20+ in large enterprise buys 
 Individual actions trigger resource intensive follow up to qualify the 
opportunity 
Is there a real project at all or is this just an individual request?
5 
We have created a way for technology services, consulting and 
outsourcing companies to decipher and interpret the digital 
behavior of their client and prospective client’s buying process 
Finance 
UK 
IT Procure 
USA 
Finance IT Procure 
We may have booked business within the IT department of 
an account, but we don’t have solid relationships in finance or 
procurement. 
Competitive intelligence has not been 
centrally organized which in turn limits our 
ability to react to conditions happening 
across the family tree of our accounts 
In this example, a competitor just won 
business at a family member of one of our 
Our solutions move away from accounts 
depending on the actions of a 
single individual as an indicator 
of a sales opportunity, to using 
the analysis of all the web 
activities of an entire 
organization. 
CX Roadmaps – 
We build Customer 
Experience Roadmaps 
Subsidiary 
France
6 
What is PIE? 
Marketing 
Database 
Interaction 
Engine 
Universal 
Behaviors 
Single 
Identity 
Multi- 
Channel 
Behavioral 
Insights
Marketing 
Automation 
CRM 
Direct Marketing 
Database 
Services 
Social 
Media 
Email Marketing 
Analytics 
Search & PPC 
Demand 
Generation 
APPENDIX 
Content 
Marketing 
Mobile 
Marketing 
Business 
Intelligence 
7 7
8 
Capturing the Data You Care About Most: 
 We use advanced IP targeting and account based marketing with contextual 
alignment to reach your exact targets at the right point in time 
 Our technology accesses, analyzes, and reports on a data stream that by 
itself is significant but as part of a larger integration of data points – creates 
a 360° view of a company of interest – while it is happening 
Page 8
9 
IP Addresses and Host Names 
• IP Address - What is it? 
- Every device on the Internet has a unique ID number, called an IP Address 
- A typical IP address looks like this: 64.149.181.87 
- IP addresses are routable locations on the Internet. 
- There are a theoretical maximum of 4.3 Billion IP addresses on the Internet. (IPv4) 
- 3 Billion IP addresses are currently in use. 
• Host name - What is it? 
- Every website and most Internet servers and devices have a host name. 
- Host names are easier for humans to read than IP addresses. 
- A host name looks like this: adsl-64-149-181-87.dsl.austtx.sbcglobal.net 
- Nearly 1 Billion host names have been collected and organized so far.
10 
How It Works 
 We map each IP address to their URL 
 That URL gets map to a business entity in one of the multiple B-to-B databases we host: 
– We take the URL’s of interest and use our B-to-B contact databases to do a lookup against all known, current contacts 
in that organization and present those as qualified leads that can be integrated directly into your marketing/sales 
automation systems or as a prospect list inclusive of email and postal addresses 
 Those leads can be integrated directly into your marketing/sales automation process flow or handed off to you as a more 
traditional contact list 
 These leads will: 
– Accelerate and compress your lead generation process by delivering high value leads with specific data behind them 
– Give you context – you now have something relevant to talk about/message to key decision makers/influencers 
 While giving you: 
– A leg up on your competition – you are getting in market buy signals before the traditional methods of intelligence pick 
them up 
– A dynamic way to market on the fly – you can now tie together critical business intelligence with near real time 
messaging
11 
Organizational Criteria: 
– Revenue 
– Employee Size 
– Industry/Vertical 
– Named Accounts 
• Customer Lists 
• Sales Prospects 
• Public Lists – Fortune 500, etc 
– Location 
• Country 
• City and/or State 
– Competitive Installs 
IBM Storwize, XIV, & DS5000 
& EMC Data Domain 
Choose Your Target 
Page 11
12 
By Keyword: 
– Give us your SEM keywords aligned 
against your site, a particular solution, 
or even a specific product 
By Topic: 
– Give us the topics that most closely 
align with your product or service, we’ll 
create the list of keywords and phrases 
matching these topics 
– Think like your customer 
Choose Your Topic 
Page 12
13 
How It Works 
Contextually aligned ads served 
against topical content pages mapped 
to customer keywords 
Ads enable data collection: 
Organizations are identified and 
targeted via IP Targeting across all 
relevant pages 
Data Analytics normalizes activity to 
see an entire organization's activity 
and the buying team across the web 
Page 13
14 
We are technology agnostic domain experts 
14

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Enhance CX (Customer Experience) / LSC Digital

  • 1. Marketing Automation CRM Direct Marketing Database Services Social Media Email Marketing Analytics Search & PPC Demand Generation Content Marketing Mobile Marketing Business Intelligence 1 1
  • 2. 2 Executive Leadership Team Ed Mallin Ed’s career spans over 27 years of experience and executive leadership in the Direct Marketing, Information Technology and Database Services industry providing sales and marketing solutions to businesses. He has been a tremendous asset to Huron with its investment in LeadingResponse.. Ed entered the industry in 1984 as a Partner and President of Compilers Plus, a leading direct marketing firm in New York. In 1990, Infogroup (then, Infousa acquired Compilers Plus; Ed served as a corporate officer, Executive VP and Group President for Infogroup for 20 years. During Ed’s tenure at Infogroup, it grew from a $30 million boutique business to an $800 million public company. Ed managed 7 Infogroup Divisions, was involved in over 15 acquisitions, and was responsible for over $200 million in annual revenue. Ed also led Infogroup’s transition into the digital space, building Infogroup Interactive into a $100 million online division. Charlie Tarzian Charlie’s career spans over 25 years of experience and executive leadership in the Agency, Direct Marketing, Information Technology and Database Services industry providing sales, technology and marketing solutions to businesses. Charlie has served as President of Barry Blau & Partners, Brann Worldwide (a division of Dan Schneider Communications. In 1998, Euro RSCG acquired Brann Worldwide; Charlie served as a CEO for Euro Circle / Circle and eventually MKTG until 2009. While Charlie served in these posts as well as a partner with HealthED and Consultant at Satori, he also developed many patented technologies that serve as the basis for the Big Willow project indication engine. He has been with LSC for the last three years where he is responsible for building out product, service and data innovation. Joe McCluskey Joe is a senior level marketing/business management expert who helps clients navigate the ever changing customer experience and how newer digital channels impact customer's loyalty. Joe works closely with the product teams on solutions that "weaponize" social, mobile, web, CRM and big data / analytics channels. Joe is recognized for his ability to align digital strategies into operational systems that can deploy business information, data and analytical solutions that increase each client's ROI.
  • 3. 3 3 1980 1984 2000 2005 2011 Present List Services Corporation (LSC) is Founded State-of-the-art Data Center goes live, Data Brokerage division established In-house compilation group launched, first hosted marketing database goes live LSC adds digital services with email marketing group Acquisition of Accession Media, merger with Last Mile Networks LSC Digital consolidates all acquired digital brands. Launches brand new website… Our History
  • 4. 4 The Realities in Technology Services - B2B Marketing  According to Sirius Decisions, 66% of the buying process is complete before sales reps are engaged That research happens in a LOT of different locations  Who else is involved in the decision? Buying teams average 6 people for complex B2B projects Teams swell to 20+ in large enterprise buys  Individual actions trigger resource intensive follow up to qualify the opportunity Is there a real project at all or is this just an individual request?
  • 5. 5 We have created a way for technology services, consulting and outsourcing companies to decipher and interpret the digital behavior of their client and prospective client’s buying process Finance UK IT Procure USA Finance IT Procure We may have booked business within the IT department of an account, but we don’t have solid relationships in finance or procurement. Competitive intelligence has not been centrally organized which in turn limits our ability to react to conditions happening across the family tree of our accounts In this example, a competitor just won business at a family member of one of our Our solutions move away from accounts depending on the actions of a single individual as an indicator of a sales opportunity, to using the analysis of all the web activities of an entire organization. CX Roadmaps – We build Customer Experience Roadmaps Subsidiary France
  • 6. 6 What is PIE? Marketing Database Interaction Engine Universal Behaviors Single Identity Multi- Channel Behavioral Insights
  • 7. Marketing Automation CRM Direct Marketing Database Services Social Media Email Marketing Analytics Search & PPC Demand Generation APPENDIX Content Marketing Mobile Marketing Business Intelligence 7 7
  • 8. 8 Capturing the Data You Care About Most:  We use advanced IP targeting and account based marketing with contextual alignment to reach your exact targets at the right point in time  Our technology accesses, analyzes, and reports on a data stream that by itself is significant but as part of a larger integration of data points – creates a 360° view of a company of interest – while it is happening Page 8
  • 9. 9 IP Addresses and Host Names • IP Address - What is it? - Every device on the Internet has a unique ID number, called an IP Address - A typical IP address looks like this: 64.149.181.87 - IP addresses are routable locations on the Internet. - There are a theoretical maximum of 4.3 Billion IP addresses on the Internet. (IPv4) - 3 Billion IP addresses are currently in use. • Host name - What is it? - Every website and most Internet servers and devices have a host name. - Host names are easier for humans to read than IP addresses. - A host name looks like this: adsl-64-149-181-87.dsl.austtx.sbcglobal.net - Nearly 1 Billion host names have been collected and organized so far.
  • 10. 10 How It Works  We map each IP address to their URL  That URL gets map to a business entity in one of the multiple B-to-B databases we host: – We take the URL’s of interest and use our B-to-B contact databases to do a lookup against all known, current contacts in that organization and present those as qualified leads that can be integrated directly into your marketing/sales automation systems or as a prospect list inclusive of email and postal addresses  Those leads can be integrated directly into your marketing/sales automation process flow or handed off to you as a more traditional contact list  These leads will: – Accelerate and compress your lead generation process by delivering high value leads with specific data behind them – Give you context – you now have something relevant to talk about/message to key decision makers/influencers  While giving you: – A leg up on your competition – you are getting in market buy signals before the traditional methods of intelligence pick them up – A dynamic way to market on the fly – you can now tie together critical business intelligence with near real time messaging
  • 11. 11 Organizational Criteria: – Revenue – Employee Size – Industry/Vertical – Named Accounts • Customer Lists • Sales Prospects • Public Lists – Fortune 500, etc – Location • Country • City and/or State – Competitive Installs IBM Storwize, XIV, & DS5000 & EMC Data Domain Choose Your Target Page 11
  • 12. 12 By Keyword: – Give us your SEM keywords aligned against your site, a particular solution, or even a specific product By Topic: – Give us the topics that most closely align with your product or service, we’ll create the list of keywords and phrases matching these topics – Think like your customer Choose Your Topic Page 12
  • 13. 13 How It Works Contextually aligned ads served against topical content pages mapped to customer keywords Ads enable data collection: Organizations are identified and targeted via IP Targeting across all relevant pages Data Analytics normalizes activity to see an entire organization's activity and the buying team across the web Page 13
  • 14. 14 We are technology agnostic domain experts 14