Infor EAM ASE

Infor EAM Asset Sustainability Edition
Optimizing Asset Management

José Luis Vicente
EAM Sales Manager
Aveiro, 2nd December 2008

Copyright © 2008 Infor. All rights reserved. www.infor.com. 1

Disclaimer

This document reflects the direction Infor may take with
regard to the specific product(s) described in this document,
all of which is subject to change by Infor in its sole discretion,
with or without notice to you. This document is not a
commitment to you in any way and you should not rely on
this document or any of its content in making any decision.
Infor is not committing to develop or deliver anything
described herein.


Agenda
Infor EAM
Product Footprint
Versions
Infor EAM ASE
Funcionality
G.A.S Index
Alerts Management
Analysis / Reporting
Infor Technology Partners
Infor EAM RoadMap


Infor EAM

Copyright © 2008 Infor. All rights reserved. Solutions
Copyright © 2001-2007 Infor Global www.infor.com. 4

Enterprise Asset Management

Key characteristics
Improving asset performance to reduce
downtime
Extending asset life to avoid new capital
purchases
Scheduling preventive maintenance to
prevent problems
Tracking equipment according to federal
guidelines
Implementing capital-saving processes
such as warranty management, labor
management and streamlined purchasing


What Do Users Think? What’s the Talk on the Street?

3%

9%

49%
38%

Extremely Important Very Important
Important Somewhat Important


What Are the Trends?
The Top Drivers for Improving Maintenance

Asset reliability 69%

Asset uptime 58%

Need to reduce
service and 42%
maintenance costs

% of Survey Respondents

Source: AberdeenGroup December 2006


What Are the Gaps? Lack of Information, Management
Support, and Standards Are Top Challenges.

Inadequate information
about asset
49.2%
performance & asset
service history

Asset maintenance is
not viewed as a top 48.4%
priority

Disjointed, non-
standard maintenance 47.9%
procedures

% of Survey Respondents
Source: AberdeenGroup December 2006


Infor EAM: The product

GMAO / EAM provider since 1986 > 22 years experience
+ 12.000 worldwide customer in several industry sectors
Fully Web architected J2EE since 2000 > universal access
Services Oriented Architecture: SOA – Web Services - XML
ASP deployment > Hosting
Global solution : Multi …..Language, Currency, Organization, etc

Magic Quadrant - Lider in CMMS/EAM solutions


Infor EAM: Any type of Assets

Fixed Assets PP&E (Property, Plant & Equipment)
Land, Building, Facilities, Equipments, Machinery

Mobile Assets
Vehicles, Mobile Equipments and Machinery

Lineal Assets
Roads, Rails, Pipelines, Utilities networks, etc.

IT Assets ITAM ((Information Technologies Asset Management)
Information Management)

Servers, PC,s, Peripheral, Networking devices, etc


Infor EAM: Framework

ASSETS STRUCTURED DATA DOCUMENT MANAGEMENT

ACTIVITIES


Infor EAM Footprint
Capital Process IT & Fleet & Road, Rail
equipment equipment Telecom Transportation & pipelines

Buildings &
Geo-spatial
Facilities
assets

Capital Performance
projects Assets & Infrastructure Analytics

Call center
Operations & Analysis Budgeting

spares Financial
warehouse integration
management

Preventive Safety & Work Labor and
Purchasing
maintenance regulations management contractor

MRO supply chain
SCADA ESRI ArcGIS® MS Project® Mobile PDA ERP / ESB


Infor EAM: Industry we serve

Manufacturing

Process Equipment Service Industry

Equipments & Infrastructure

Contractors
Regulated Industry
Oil&Gas
Chemical

Buildings
Fleet &
Public Sector Transportation


Infor EAM: Modules
EMAIL API :: DATABRIDGE MOBILE

INFOR EAM

WAREHOUSE PURCHASING

MS PROJECT BAR CODING
WORK ORDER MANAGEMENT

ASSETS

CALL CENTER

WEB SERVICES WARRANTIES GIS INTEGRATION
PROJECTS

CONTRACTS DEPRECIATONS

INSPECTIONS C.S. REQUEST

LINEAL ASSETS MAT. REPARABLES
ANALYSIS / COGNOS UPLOAD UTILITY

BUDGETING QUALIFICATIONS

CALIBRATION :: FLEETS :: ELECTRONIC SIGNATURE


Infor EAM: User Interface – Start Center


Infor EAM: User Interface – Portal


Infor EAM: Global Solution

Separate functional departments Multi-everything
and personalize user interface
Share data across organizations
or restrict access as necessary
Use multi-org security on a single
database
Maintain different languages and
currencies by organization
Manage time zone differences


Infor EAM: Services Provider Model
SCADA PDA/PHONE WEB E-MAIL APPL- 1 APPL - 2 CMMS – 1 CMMS - 2

DISPATCHER
CALL CENTER

PC / DESKTOP INFOR EAM REPORTS

ACCESS ACCESS ACCESS ACCESS ACCESS


Infor EAM: Versions

INFOR EAM BUSINESS EDITION INFOR EAM ENTERPRISE EDITION INFOR EAM ASSET SUSTANAIBILITY EDITION

Rapid Implementation Best in Class Monitoring energy
Pre-Configured Configurable consumption WAGES
13 KPI,s + 49 Reports Extensible Maintenance based on
“Best Practices” Call Center consumption
Web Architecture J2EE Calibrations Alert Management
SOA: Web Services Fleet Management CO2 emissions management
Inspections GAS Index
20.000 € Electronic Signature
Lineal Assets
KPI,s & preconfigured
reports
6 weeks Web Architecture J2EE
SOA: Web Services


Infor EAM – ASE
Asset Sustainability Edition

Sustainability and energy saving


Infor EAM Asset Sustainability Edition

Asset Sustainability Edition

ENERGY FUGITIVE
INTEGRATION EMISSIONS
PROGRAM MANAGEMENT

ALERT CO2
MANAGEMENT MANAGEMENT

PROCUREMENT
PLANNING
ENGINEERING

CONFIGURED
iPROCURE KPIs, Inbox,
Reports

Infor EAM
Phase II
ASE 8.3


Asset Sustainability Edition - Energy

CO2 Emissions Reporting
Across the Enterprise
Individual Facilities

Energy Usage by Asset
Sub metering of assets for energy
consumption
Utility bills to bring in cost
Utility Bills
Energy supplier by facility
Energy/utility consumption
Cost of energy/utility
Period for consumption & cost

CO2 Emissions by
energy source
Standard rates for CO2 emissions by
energy source
Fuel Mix
Mix of energy generation type by supplier
Publically available data


G.A.S. (Global Asset Sustanibility) Index
Reduces complex facility and manufacturing operating problems of optimizing asset
design performance at the least total energy cost and environmental risk into simple,
intuitive presentation of actionable information.

G.A.S.= Availability * Performance * Quality
G.A.S.= Availability * Performance * Quality * Energy Efficiency
* Energy Efficiency

Avalaibility Performance Quality Energy
= = = Efficiency
=

*
Downtime Real Production Useful Production Theoretical
Consumption
/ / /
/
Real
Scheduled Uptime Planned Production Total Production
Consumption

OEE. Overall Equipment Effectiveness


Infor EAM ASE : G.A.S Index (KPI,s Preconfigured)


Infor EAM ASE : Analyzing GAS Index (I)

Preventives
Preventives

We observe that index GAS degrades itself from time to time and
when we do the preventive maintenance (change filters, cleaning,
other actions) recover the efficiency of the chiller


Infor EAM ASE : Analyzing GAS Index (II)

If we change the type of filters into more efficient others and we can
observe that the degradation is very much minor and we can reduce
the frequency of preventives


Infor EAM ASE : Analyzing GAS Index (III)

Every store has 22
Every store has
chillers and they
chillers and they
obtain practically
obtain practically
the same
the same
temperature
temperature
ambience
ambience
Benchmarking
Benchmarking
Comparation of
Comparation of
electrical
electrical
consumption
consumption
(cost per m2)
(cost per m2)
Chillers in three
Chillers in three
stores
stores


Infor EAM ASE : Analyzing GAS Index (IV)

Electrical
Electrical
consumption
consumption
detailed by
detailed by
Unit
Unit
Monitorized
Monitorized
by Sub-meter
by Sub-meter


Infor EAM ASE : Analyzing GAS Index (V)

Analyzing the operation mode by each Store:
Store A.- Both chillers are working simultaneously based on temperature regulation
Store B.- Start/Stop cycle: only one chiller working each time.
Store C.- Both chillers are working simultaneously with a predefined start/stop cycle

Results:
Store A is the one that less it consumes per m2 and the Store C is the one that more it
consumes by m2

Action:
We change the operation mode to work as the Store A reducing the energy
consumption a 27,3%

Conclusion:
We estimate a saving in costs of energy of 8.000$ annually for each Store

Previous data in the example are real case in an U.S.A.customer who has 860
Previous data in the example are real case in an U.S.A.customer who has 860
Stores and 1.720 chillers. We can extrapolate the tremendous energy saving and
Stores and 1.720 chillers. We can extrapolate the tremendous energy saving and
reduction of CO2 emissions
reduction of CO2 emissions


Infor EAM ASE : Alerts Management



Trigger a work order
and/or an email


Infor EAM ASE: Facilities Application


Infor EAM ASE : Reports (I)

Comprehensive GHG emissions management. Direct and indirect CO2
Comprehensive GHG emissions management. Direct and indirect CO2
determination by fuel type or fuel mix of provider. Performance benchmarking
determination by fuel type or fuel mix of provider. Performance benchmarking


Infor EAM ASE : Reports (II)

Utility Cost per type of WAGES element:
Utility Cost per type of WAGES element:
Water , ,Gas, Electricity
Water Gas, Electricity
Utility Cost per Building
Utility Cost per Building
WAGES: Electricity
WAGES: Electricity


Infor EAM ASE : Reports (III)

Utility Bills
Utility Bills
Cost of energy/utility
Period of energy/utility & cost
Cost for consumption
Period for consumption & cost

Utility cost per Asset for Building
Utility cost per Asset for Building
Electricity
Electricity


Infor EAM
Technology Partners

Adding value


Solution Partner: Echelon
Infor EAM Aplicación

Energy Meter Node
(EMN)

Ethernet

Wireless
WiFi i.Lon SmartServer
(802.15.4) -Registro de Datos
Internet -Alarmas
-Programación
-HTML Web Server
Modbus RTU
-Reloj en tiempo real
RS-232 or -485) -Reloj Astronómico
SOAP/XML -Local I/O
-Etc.

Mesh Gate


Solution Partner: CadService


Solution Partner: Endress and Hauser

Standard W-LAN router
Connected to FieldGate
FXA520

(wireless)
network
XML or CSV data
export
FieldGate FXA520
HART/Profibus interface
and Ethernet TCP/IP
interface
Fixed IP Adress

Plant Automation Network
HART protocol or Profibus


Solution Partner: IMS Evolve

Any updated data relevant to the
machines at the site

New Machine Data

New Machine Data

New Machine Data New Machine Data



Automated
Processes

Engineer
Event
Data
Data enriched IMS evolve
with other data Auto Dispatch
Comprehensive Knowledge
Base
Engine
Automated Work Order
Actions Created
Schedules and
Rosters

Condition Data
and Actions

Alarm Data
and Actions

Event Data
and Actions
Other Systems containing
Work Force Availability and Skills Information


Product Roadmap

The future of Infor EAM


Project Timelines – Infor EAM

v8.4, ESB 3.0, PIR, Transportation,
My Day

Zulu v8.5, My Day,
Decisions, Verticals

Yankee v8.6, My Day, TBD

v8.3 Feb Patch v8.7, TBD
X-ray

Whiskey
Maintenance Planning

Nitro

Warranty Adviser

Victor Fixed Assets

Tango

2009 2010 2011 2012 2013
Timeline
Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2


Key Elements of Infor Strategic Blueprint
People / Roles Business Processes

Industries


What’s an Enterprise Service Bus?

Do you recognize this?

Is this your network
at home?


What’s an Enterprise Service Bus?

Change the workstations into
apps….
MFG

Order
Mgmt.
…A service bus connects
applications to each other….

….like Ethernet does with your
workstations.


Summary Features Transportation Infor Open MyDay
8.4 SOA
Listing of Enrich Things
A
B
Infor MyDay
C
D
E Picture area
F


8.4 SOA

Listing of Enrich Things MyDay
1. Get me the information I need to manage the organization when I
A want it.
2. Make it easy to get information and easy to understand it.
B
VP of Finance
3. Stop the silos of information that exist within the organization.

C
1. We need real-time access to information.
D 2. We need to get answers to key business questions to support our
decision making.
E Picture area
3. The information requested changes constantly. Answering one
Purchasing
question leads to more questions.
F
Manager

1. We need to support current and future user needs without disrupting
the delivery of information.
2. As the business grows, we need to ensure there will still be
integration with any new solutions we buy.
Sys Admin 3. We don’t want to create gatekeepers of information.
IT


8.4 SOA

Listing of Enrich Things MyDay

A Infor MyDay Infor Decisions
B Answers 1st Answers 2nd,
C set of 3rd, 4th set of
business business
D questions. questions.
E Picture area
F
EAM Infor Reports
Open SOA

Inventory Order
Control Management
Employee Initiated
Expenses


8.4 SOA

Main Job Responsibilities
Actively support company and department
commitments to safety
Implement, utilize and maintain system for work
orders, repairs, and PM's
Infor MyDay
Process work requests and identify all job
requirements
Develop work time estimates for each task and
work order
Schedule and coordinate internal staff and “Poor planning on
contractors for repair and maintenance of your behalf does not
equipment
constitute and
Points of Pain emergency on mine.”
Reactive maintenance situations Personal Details
Materials and Labor availability problems
•53 years old
Outdated equipment which requires custom
machining for repairs •A person of few words
with an attention to
Large number of unique equipment profiles details
Not having a priority for maintenance in the •Enjoys fly fishing
production schedule when he can get away


Infor EAM
Equipment History

Infor EAM
Open Work Orders


Frequently Asked Questions (I)
• What platforms does Infor EAM work?
• BDRMS: SQL Server y Oracle
• Application Servers: JBoss, Tomcat, Apache IBM WebSphere, BEA Weblogic, Oracle OAS
• Client: any working with MicroSoft Explorer

• Is it required to install any software in the client?
• NO, only is necessary to have Internet access via standard browser IE

• What integration technology does Infor EAM use?
• Infor EAM is a pure J2EE App: SOA native (Web Services – XML)
• Module “middleware” DataBridge
• Web Services Tool Kit
• Compatible with Infor SOA strategy: Infor ESB

• Which Third Party applications are integrated with Infor EAM?
• Microsoft Excel, Microsoft Project
• Cognos embebed (Advanced Report Module)
• AutoCad (Third party solution)
• GIS /ESRI (Expansion Module)

• Does Infor EAM support mobile devices?
• PDA,s with Windows OS, included Bar Code and RFID readers.
• Mobile Phones with J2ME (Java)


Frequently Asked Questions (II)
• How to license Infor EAM?
• Concurrents or named user with three different ways:
• Standard: Customers purchases Infor EAM and then implements it in their infrastructure.
• SaaS Hosted: the customer purchases Infor software licenses and then runs their implementation from
Infor certified hosting center,
• SaaS Subscription: is defined as an application that is owned, delivered and managed through Infor.
It is deployed to all subscribing customers through a single set of common code in a multi-tenant model.
Only available for Infor EAM Business Edition

• Is it a multi – language application?
• YES we deliver as standard: English, German, French, Spanish, Portuguese, Italian, Dutch, Japanese and
simplified Chinese
• Available a“Language Tool Kit “ to develop another language
Show Desktop.scf
• What limitations does Infor EAM?
• Preconfigured KPI,s (13), Reports (50) and Inbox Items
• It is not possible to add modules: Projects, Calibrations, Inspections, 21CFR11, Fleets…
• Same architecture a data model that Enterprise Edition

• Which is the total cost to implement an Infor EAM Business Edition?
• From 20.000 € (standard implementation with 5 concurrent users)
• Implementation time: from 4 weeks: depending of the initial data upload: Inventory, Spares, Plans, etc


Open Question?


NEXT STEPS………


Infor EAM ASE

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