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Vendor Risk Management Services
Riskpro India
New Delhi, Mumbai, Bangalore
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Who is Riskpro… Why us?
ABOUT US
 Riskpro is an organisation of member firms
around India devoted to client service
excellence. Member firms offer wide range
of services in the field of risk management.
 Currently it has offices in three major cities
Mumbai, Delhi and Bangalore and alliances
in other cities.
 Managed by experienced professionals with
experiences spanning various industries.
MISSION
 Provide integrated risk management
consulting services to mid-large sized
corporate /financial institutions in India
 Be the preferred service provider for
complete Governance, Risk and Compliance
(GRC) solutions.
VALUE PROPOSITION
 You get quality advisory, normally delivered
by large consulting firms, at fee levels
charged by independent & small firms
 High quality deliverables
 Multi-skilled & multi-disciplined organisation.
 Timely completion of any task
 Affordable alternative to large firms
DIFFERENTIATORS
 Risk Management is our main focus
 Over 200 years of cumulative experience
 Hybrid Delivery model
 Ability to take on large and complex projects
due to delivery capabilities
 We Hold hands, not shake hands.
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Riskpro’s Network Presence
New Delhi
Mumbai
Bangalore
Ahmedabad
Pune
Agra
Salem
Kolkata
Hyderabad
Chennai
Jaipur
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• Enhance risk-response decisions.
• Minimize operational surprises and losses.
• Identify and manage cross-enterprise risks.
• Provide integrated responses to multiple risks.
• Rationalize capital
Enterprise Risk Management
About Riskpro
Large talent pool of risk experts, consultants and
associate partners in India with deep domain skills for
domestic and global clients
11 service locations across Indian region with key
offices in New Delhi, Mumbai and Bangalore
Deep expertise in consulting with over 200 years
of cumulative consulting experience
Operating Groups: Risk-Advisory, Consulting,
Training & HCMS
Service Lines : Credit, Operational, Fraud Risks,
ERM, Regulatory Compliance, Corporate
governance
We are fastest growing risk consulting company
and have realistic plans to capture coming
opportunities while competing with Big - 4’s for
superior, unmatched, low cost services to our
clients
Aggregation
and reporting of
process quality
& risk levels
Analysis of
processes,
weak points &
control points
Definition
of risk and
performance
indicators
Measurement
& collection of
operational
risk loss data
• Provide the
link between
the risk rating
aggregation
and the loss
data
collection
• The process/
service model
defines risk
rating/loss
correlation
• To describe
responsibilities
and levels of
service for
functions,
business units
and processes
• To provide risk
information for all
management
levels
Capital adequacy
calculation
Performance
measurement
ObjectiveOutcome
• Thorough
assessment of
processes and
system weak
points and
identification of
control points
• To make the OR
status evident and
facilitate risk
analysis for each
control and risk
point
• Risk and
control
indicators are
defined
• Drivers and
causes of OR
are analysed
• Risk indicators
are aggregated
into meaningful
risk ratings that
are monitored
daily
Functionality under development
• To prioritise risk
reduction measures
• To understand loss
incidence across
the bank
• Capture of losses
and near misses
and linking to the
weak points
• External loss data
for modelling can
also be collected
• Risk must be
calculated by
business line
• Regulatory and
economic capital
calculation and
allocation
• A quantification
methodology is
developed
including stress
testing and
scenario analysis
• Risk data integrated
into performance
measurement and
MIS
• Measures include:
- ROI
- RAROC
- EVA
- Earnings
volatility
Creating an Operational Risk Framework Using the Operational Risk Framework
• Design and implement an operational
risk management framework
• ORM key indicators and performance
ORM Services
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Risk Management Advisory Services
Training Recruitment
Basel II/III Advisory
 Market Risk
 Credit Risk
 Operational Risk
 ICAAP
Corporate Risks
 Enterprise Risk Management
 Fraud Risk
 Risk based Internal Audit
 Operations Risk
 Forensic services
IT Risk Advisory
 IS Audit
 IT Security
 IT Assurance
 IT Governance
Operational Risk
 Process reviews
 Policy/ Process Review
 Process Improvement
 Compliance Risk
 Insurance Risk
Governance
 Corporate Governance
 Business Strategic risk
 Fraud Risk
 Forensic Accounting
Other Risks
 Business/Strategic Risk
 Reputation Risk
 Vendor/ Outsourcing Risk
 Contractual Risk
 Banking – E Learning
 Corporate Training
 Regular Risk Management Training
 Online Training material
 Workshops / Events
 AML-KYC/ ISO Standards
 Independent Directors for Corporates
 Senior level industry professionals
 Full Time Risk Professionals
 Part time Risk Professionals
SERVICES
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Vendor Management- Context
 Vendor management plays a big
role in Supply Chain efficiency
 Increasingly companies have to
adjust current domestic strategies
to accommodate global needs
 Several factors impact the chance
of success in Global Sourcing
 Consider cost and risk in vendor
management
 Monitor supplier performance
Benefits Vs Risks Practices
 Global Sourcing
 Benefit: Lower procurement cost
 Risks: Supply disruptions, Longer &
uncertain lead times, Exchange rate and
security concerns
 Outsourcing Non-core Functions
 Benefits: Reduced cost and improved
service levels
 Risks: Less flexibility and poor quality/yield
at supply source
 Supply Consolidation
 Benefits: Economies of scale and strong
strategic supply partnerships
 Risks: Higher dependency on single
source and bankruptcy issues
 JIT/Lean Approach
 Benefits: Lower inventory cost
 Risk: Even small disruptions can have
major impacts on production
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Vendor Risks - Analysis
Geo-political Risk
Supply Chain Risk Assessment
Economic Analysis- Debt vs. GDP
Political Environment
Potential Financial Loss
Operational Risk
Operational System failure
Service Delivery interruption
Natural hazard Insurance
Civil penalties
Reputational Risk
Non compliance with laws
Public enforcement action
Class action law suits
Negative publicity
Compliance Risk
Consumer protection laws
Third part oversight failure
Restitution/Civil money penalty
Fixed duration binding contracts
Business Continuity Risk
Operations Disruption
Lack of robust BCP / DRP
Unsatisfactory performance
Absence of multiple vendor availability
Vendor Risk Mitigation Task List
- Ensure vendor is complying with laws
- Periodically analyzing its financial condition
- Performing on-site quality assurance reviews
- Regularly review metrics for SLA’s
- Review customer complaints for services
- Conduct anonymous testing
- Assessing contract terms compliance
- Testing business contingency planning
- Evaluate adequacy of training to employees
- Periodic meeting s to review contract
performance and operational issues
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High Risk Vendor Categories
 Core Processors
 Internet Banking/ Bill
Payment/ Cash Management/
Etc Providers
 Credit/Debit Card Processors
 Cheque Printers
 Statement Printers
 Network Security Consultants
 ATM Networks
 Network Security Providers
 Web Site/Email Hosts
 CRM Providers
 Payroll Processors
 And the list is endless.
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Vendor Risk Management Framework
Planning/Risk
Assessment
Cost Benefit Analysis
Business case of outsourcing
with Risk Assessment
Regulatory & Process
Compliance
Vendor Due
Diligence
Pre-Contract
3rd Party experience
Referrals, qualifications
Data security and member
confidentiality
Business resumption or
contingency planning
Risk Measurement
and Control
Network & Desktop Security
Personnel Control Security
Client Confidentiality
Agreement and/or Privacy
Policy
HR Policies - Background
Checks, Employee
Confidentiality
Info Security Policies -
Physical Security,
Environmental Controls
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Benefits of Vendor / 3rd party Risk Management
 Meet regulatory requirements with respect to vendor risk management
 Actually derive business value from third party relationships as
reflected in the business case
 Gain insight into risk exposure through a comprehensive risk rank
score for each third-party within your ecosystem
 Develop a foundation for risk mitigation tools, controls, and other
compliance efforts
 Mitigate risk by targeting operationally material third-parties for
appropriate and proactive monitoring and assessments
 Protect your brand and corporate reputation
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Vendor Risk Management – Overview & Impact
Key Risks
1 Loss of key staff or technology infrastructure
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Adverse changes in law and government affecting the
company’s business model
3
Loss of market share or revenue through competition
or Regulation
4
Introduction of competing products and technologies
by other companies
5 Inability to attract and retain key employees
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Failure to develop global management and information
Systems
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Exposure to litigation related to the company’s
products/services
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Deficient products/services provided resulting in loss of
Reputation
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Inability to react to changes in overseas legal,
economic or regulatory environment
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Increased pricing pressure from competitors and/or
customers
•Any lapse in controls at 3rd party service provider
could potentially defeat the purpose of an effective in-
house ERM.
•Responding to these ERM risks requires a robust
vendor management program. Managing risk inherited
from vendors is an important component of this.
•Associating with inappropriate vendors may result in
additional unforeseen risks such as wasted capital,
product losses and reputation risks.
Vendor Non- compliance Risks
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Value Proposition
ComponentsVendor Risk Management - Objectives
Financial RecoveryObjectives Governance Partner Education
Internal Process
Enhancement
How to define the objectives?
Program Structure and Goals Vendor Relationships
Governance structures and
compliance programs
Determine Risk Factors & Tolerance
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Value Proposition
ComponentsVendor Risk Management - Approach
High Level Risk Assessment Approach
Vendor Spend
Spend Analysis
Proactive Forensic Analysis
Sales & Use Tax
Risk Assessment
Recovery Opportunity
Further Analysis
Recovery
Contract Review
Further Data Analysis
Control Review
IT Analysis
Manual Contract Review
Sustainability, Financial Stability
Identify vendor risk factors Evaluate vendor risk factors Contracts Evaluation Compliance Reviews
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Risks Associated with Outsourcing
 Operational Risk-The operational risks arise because the intermediary
loses direct control over the activities and the processes, procedures,
systems and people engaged in these activities. Therefore, it fails to
exercise due care and diligence if the activity / service falls short of the
regulatory standards.
 Reputational Risk- arise from failure by the third party to deliver as
per regulatory standards which may invite regulatory actions.
 Legal risks emanate from the failure to enforce the contractual
obligations particularly when the contractual relationship is not
redefined with every change in basket of activities outsourced or the
way these are discharged.
 Other circumstances risk like Country Risk arise when activities are
outsourced to off shore centers/ foreign company.
 Concentration and systemic risk if a large number of market
intermediaries rely upon one or a few third parties for the same activity.
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Principles To Be Followed While Outsourcing (Cont’d)
I. A comprehensive policy to guide - whether and how activities can be
appropriately outsourced.
The board of directors / equivalent body shall have the responsibility for the
outsourcing policy and all activities carried under policy.
II. A comprehensive outsourcing risk management program to
address the outsourced activities and the relationship with the third
party.
 Regular reviews by internal or external auditors of the outsourcing policies, risk
management system and requirements of the regulator should be mandated.
 Intermediary should at least on an annual basis, review the financial and operational
capabilities of the third party in order to assess its ability to continue to meet its
outsourcing obligations
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Principles To Be Followed While Outsourcing
III. The intermediary should ensure that outsourcing arrangements neither diminish
its ability to fulfill its obligations to customers and regulators.
IV. Due diligence(Financial soundness , compatibility with objective of
intermediary, third party business reputation etc.) in selecting the third party.
V. Outsourcing relationships should be governed by written contracts /
agreements . All material aspects should be clearly described like
 The rights, responsibilities and expectations of the parties to the contract
 Client confidentiality issues
 Termination procedures, etc.
VI. Establish and maintain contingency plans, including a plan for
disaster recovery and periodic testing of backup facilities.
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Value PropositionVendor Risk Management – GRC Software Objectives
Ability to perform
Objective
Assessments
•Quantify and objectively
evaluate Vendor Risk
•Develop a Questionnaire
based approach to evaluate
Vendor Risk
Structured and
process-oriented
approach
•Create a structured, formal
approach to assess ,
document and evaluate
Vendor Risk
•Implement workflow based
system to move across the
various stages of evaluation
Eliminating current
process
inefficiencies
•Consolidation efforts are
manual, tedious and subject
to error
•Lacks capabilities such as
version control, log
maintenance , historical
trend analysis
Dashboards/Reports
•Create consolidated Reports
and Dashboards at an
organization level
•Utilize the reporting to
provide Gap and Non
Compliance. Help to
prioritize areas that needs
attention
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Value Proposition
ComponentsVendor Risk Management - GRC Tool Solution
Map Vendors and related
attributes( ID , Risk , Email Id)
Map Services and related
attributes
( Service Risk, Description)
Evaluate Vendors for
New/Existing services
Tool collates response from all
Vendors in interactive reports
Send RFP template to selected
set of Vendors
Map RFP template for a service
in the tool
Based on Responses , add
findings for Vendor responses
Tool generates reports
displaying the Outsourcing
Risk rating
(Service Risk * Finding Score)
Based on Overall Risk
select/reject a Vendor
Outsourcing Risk Reports
Vendor Compliance Management
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GRC Management Solution
NIIT technologies and RiskPro offer a Unique Risk Management solution on cloud wherein NIIT provides the best in
the breed Application platform and RiskPro brings best in class integrated risk management consulting services
Platform Differentiators Risk Expertise
 Cloud hosting model
 No CAPEX, Infrastructure Investment
 No ongoing application/infrastructure
maintenance cost
 Extremely Fast Implementation
 Out of the box implementation in 2-3
weeks time
 Highly configurable and flexible platform
 Credibility
 Platform users include Cognizant , RBS ,
Fidelity , NIIT Technologies etc.
 High CSAT ratings from existing Customers
 System Integration Capabilities
 Services around solution implementation
/Application and Infrastructure support
 Industry packaged solution using domain
expertise from NIIT’S vertical teams.
 High performance business results
 Improved portfolio optimization
 Enhancing organization’s ability for
effective utilization of risk capital
 Unique Delivery model
 Highly experienced team of risk
professionals with plethora of risk domain
knowledge and business solutions
 Customized solutions as per client’s needs
 Market Differentiators
 Premier risk consulting firm serving top
corporates/PSU’s as preferred knowledge
partners
 Increasing market penetration combined
with unique value proposition in risk
consulting space
 Risk Management Capability
 Quick client assessment and delivery
proposal across ERM
 Multi industry and functional domain
solutions
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Vendor Risk / Third-party Assurance
Used by
• Assurance Management
• Third-Party Risk Teams
Building confident & secure third-party relationships
• Centralized and definitive vendor
service catalog and secure vendor
documentation
• Custom questionnaire templates
and scoring capabilities
• Automated questionnaire
assessments and third-party
response submission workflow
• Custom Finding Templates and
remediation tools - analyst review
• Proactive notification and
collaboration support
• Increased management visibility
• Robust custom reporting tools
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Riskpro Clients Our Clients
*Any trademarks or logos used throughout this presentation are the property of their respective owners
Banking/
Insurance
Corporate
MNC
Banking
Intl
Consulting
IT / Others
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Team Experiences Our Experiences
*Any trademarks or logos used throughout this presentation are the property of their respective owners
Our team members have worked at world class Companies
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RESUMES – Our team
 Co-Founder - Riskpro
 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Over 10 years international experience – 6 years in Bahrain and 4 years USA
 15 years exp in risk management consulting and internal audits, Specialization in
Operational Risk, Basel II, Sox and Control design
 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)
ManojJain
 Co- Founder - Riskpro
 CA (India), MBA (Netherlands), CIA (USA)
 Over 15 years of extensive internal and external audit experience in India and
abroad.
 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
Kuwait, Deloitte Netherlands and KPMG India.
 Worked with clients in a wide variety of industries and countries including trading,
retail and consumer goods, NGO, manufacturing and banking and finance. Major
clients include banks, investment companies, manufacturing organizations,
aviation etc.
RahulBhan
Credentials
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RESUMES - Our team
 Co-Founder - Riskpro
 PGD (Electrical & Electronics & Computer Programming)
 30 years of experience in Information & Communications Technology (ICT) Solutions
for Retail, Garments, Manufacturing, Services Industries.
 Has created Companies, Divisions, Products, Brands, Teams & Markets.
 Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
 Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
Modeling & Balanced Scorecard
 Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,
CasperAbraham
Credentials
 Sr Vice President – Risk Management
 MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
 Professional with 17 years of rich experience into diverse Consumer finance/ Lending
operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
Housing finance in BFSI industry having successfully led key business strategic
engagements across multi-product environment in APAC, Australia and US regions.
 Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
 Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
Risk management.
 Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.
HemantSeigell
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RESUMES - Our team
 Head - Insurance Risk Advisory services
 B.sc, Associate of Indian Institute of Insurance
 Licensed Category A Insurance surveyor
 26 years of experience in Insurance advisory services, Loss adjusting for large
corporates,Claims management.
 Has assessed more than 4500 high value insurance claims across various industry
sectors.
 Risk management inspection
 Valuations of fixed assets for insurance purpose.
R.Gupta
Credentials
 Head - Human Capital Management
 Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
Leadership, Trained on interviewing skills and Whole Message Model.
 Over two decades of international, multi-cultural experience in finance and human resources
viz. internal audit, accounting operations, accounting process review & re-designing, risk
management, business solutioning, six sigma projects, talent acquisition, talent retention,
organization design/redesigning, compensation and appraisal processing, employee and
customer satisfaction surveys, knowledge management and finance services.
 Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
USA, Fidelity International and Macquarie Global Finance Services India.
NileshBhatia
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RESUMES - Our team
 Head – Taxation Risk Advisory
 B.Com, FCA
 Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
and Mehrotra
 Over 19 years of experience in the field of Audit, Taxation, Company law matters.
 Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
India etc.
RajeshJhalani
Credentials
President – Banking & Financial Services
 A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),
CWA, CAIIB
 Combined experience of 25+ years in corporate banking, risk management,
international trade finance, development of risk rating models, project finance, credit
monitoring and NPA management
 Since 2006 conducting open / in-house training on the above domains to all Top
public/ new and old private sector banks, top MNC banks (India and abroad), leading
NBFCs and corporates in manufacturing and financial services space; Worked on IFC
(World Bank) funded projects for MSMEs in India and abroad
 Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award
continuously two years during his tenure; widely travelled abroad for business
relations, seminars, offering training, investor meetings, NYSE listing and for
processes involving establishment of representative Office in USA
Sivaramakrishnan
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Executive Vice President – Risk Management ( Banking & Financial Services)
 A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable
domestic and international experience
 An aggregate experience of 24+ years across industry, mainly BFSI in several
functional areas including Retail and Commercial Banking, Corporate Lending, team
member of the Business Process Re-Engineering project (BPR); conceptualizing and
setting up shared services centres for centralized operations for the Bank in India.
 Management through ERM framework overseeing all key areas of the business
through various Operational Risk tools like KRI / RCSA matrices. Managing of major
project implementation of Basel II and Compliance risk framework
 Directing, reviewing and advising Board of Directors on various compliance issues and
representing the bank to the Central Bank regulatory offices.
 Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai
Holdings ( subsidiary)
KashiBanerjeeRESUMES - Our team Credentials
Consultant – Information Security & IT Governance
 LLB, CA, CISA, CWA, CS, CFE and others
 Over 15 years of experience in the field of Audit, Taxation, Investigations.
 Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
Investigations, IS Forensics
 International Committee Member of Governmental and Regulatory Agencies
Board and Academic Relations Committee of ISACA, USA
AnjayAgarwal
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Executive Vice President – Risk Management ( Banking & Financial Services)
 Professional Risk Manager with considerable domestic and international experience
 An aggregate experience of 30 + years across industry, mainly Banking in several functional areas
including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial
Services.
 Track record of setting up of excellence in the set-up, and management of credit and operational risk,
compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking
entities in the Middle East.
 Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management
module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking
software implementations
 Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank
Bahrain as AGM Risk Management.
VijayanGovindarajanRESUMES - Our team Credentials
 Specialist Risk Consultant – ERP & IT Compliance
 SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained
(from SAP India)
 Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for
‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc
 Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &
Segregation of Duties Control Audit, ERP Trainings,
 Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,
Telecommunication to IT Services
 Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services
GouravLadha
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RESUMES - Our team Credentials
 Vice President & Head – IT Risk Advisory
 Over 14+ Years of Experience in Information Security and Risk Management & CISM
certified
 Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at
Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs
 Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,
Retail, Hi-Tech & Telecom, and Automobile
 Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about
leading ethical hackers in India and published several articles in Print and Online Media
 Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint
Ventures across several countries in the world including US, UK, China, Germany
AashishShrivastavRavikiranBhandari
 Vice President – Legal Risk Advisory
 B.B.A. LL.B. (Hons.)
 About half a decade experience in legal services to client’s with respect to Contract
and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private
Equity Investment Transactions, Real Estate & Infrastructure, Energy and General
Corporate.
 Have advised various social enterprises and start ups in setting up business in
India.
 Worked for the leading law firms of India such as FoxMandal Little.
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RESUMES - Our team Credentials
PhanindraPrakash
 Vice President – Riskpro India
 FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]
 Over 16 years of extensive consulting experience which includes financial & systems audit,
process transformation, implementation of internal controls, SOX compliance, fraud audits
& due diligence, US-India taxation
 Engaged in consulting roles as trusted advisor to finance, internal audit and information
technology executives of multiple Fortune 1000 companies with project sites in US,
Canada, Europe & Asia
 Worked with E&Y and Deloitte Consulting in USA
 Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,
Imation, Albertsons,
 EVP and Head – Telecom Risk Advisory
 M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping
University/Sweden; Lead Auditor (BVQI).
 Over 30 years on International experience in networks and mobile Handsets from top
global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and
based mostly in its head quarter locations in India, EU, USA.
 Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for
competitive advantage, customer delight and sustainability; key skill sets are Engagement,
Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like
CMMI, TL9000, Six Sigma, ISO, SAS 70 etc.
AsokSit
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RESUMES - Our team Credentials
SiddharthaGhosh
 Executive Vice President – Riskpro India
 CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)
 Over 25 years of extensive audit and industry experience which includes 19 years with
Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls-
Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal,
Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP,
Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration,
Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.
 Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian
corporate houses
 Worked with McNally Bharat Engineering Company Ltd for 4 years
PritiTawari
 Vice President – Riskpro India
 B. Com, ACA, Dip. IFRS
 Over 6 years of extensive audit and industry experience in all aspects of Finance, Taxation,
Audit, Legal, Company Secretarial, Statutory compliances and due diligence, Internal
Control, Budgets, Cash flows, Forecasts, MIS Reporting, HR, Expatriate & Office
Administration, Payroll, IT, Project Accounts, etc.
 Worked with Price Waterhouse Coopers for 3 years in audit & assurance for reputed
MNCs, Indian corporate houses.
 Engage in own practice since 2010 specialize in outsourcing of finance department in mid
size MNCs and consultation in Indirect Taxes and Management Reporting
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RESUMES - Our team Credentials
ManojKumar
Senior Vice President
CAIIB
20 Years of hard core banking experience in India’s most reputed banks
across wide functional areas.
Worked with Central Bank of India, ICICI Bank, HDFC Bank, and Axis
Bank as Asst Vice President, Cluster Head, and Branch Head.
Areas of expertise are Financial Risk Management, NPA-Credit-Debt
Management, Asset Reconstruction, Project Finance, and others.
Accomplished several achievements in the functional areas of banking.
33
 Specialist Risk Consultant – Business Continuity
 Founder and 15-year Chairman of Survive, the first international user group for Business
Continuity professionals
 Founding director and first Fellow of the Business Continuity Institute
 Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
Business Continuity and ICT Disaster Recovery Management
 Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
Manufacturing, Retail, Hi-Tech & Telecom
 Western Press Award for services to business, 1994; BCI/CIR nomination for
lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
2004, Washington DC.
AndrewHilesRESUMES - PARTNERSHIPS
 Specialist Risk Consultant – Enterprise Risk Management
 Highly skilled risk and insurance professional with 25 years of experience designing,
developing and implementing large, global corporate risk management programs for Fortune
500 firms.
 Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
 Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
Global and American National Red Cross
 Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
Insurance Co.
 2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
“Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
Society, Inc.
ChrisE.Mandel
34
Key Contacts
Corporate Mumbai Delhi Bangalore
Riskpro India Ventures (P)
Limited
info@riskpro.in
www.riskpro.in
F 186, Sarita Vihar
New Delhi 110076
Manoj Jain
Director
M- 98337 67114
manoj.jain@riskpro.in
Shriram Gokte
EVP - Risk Management
M- 98209 94063
shriram.gokte@riskpro.in
Sivaramakrishnan
President – Banking & FS
M- 98690 19311
smaran.iyer@riskpro.in
Rahul Bhan
Director
M- 99680 05042
rahul.bhan@riskpro.in
Hemant Seigell
SVP – Risk Management
M- 99536 97905
hemant.seigell@riskpro.in
Casper Abraham
Director
M- 98450 61870
casper.abraham@riskpro.in
Vijayan Govindarajan
EVP – Risk Management
M- 99166 63652
vijayan.govindarajan@riskpro.in
Ravikiran Bhandari VP – IT
Risk Advisory
M- 99001 69562
ravikiran.bhandari@riskpro.in
Ghaziabad / Noida Chennai Kolkata Gurgaon
Siddhartha Ghosh
EVP - Finance
M- 9810058072
Siddhartha.Ghosh@riskpro.in
R Gupta - Insurance Risk
M- 98101 07387
R. Muralidharan
EVP – Risk Management
M- 95660 77326
murali@riskpro.in
Kashi Banerjee
EVP – Risk Management
M- 98304 75375
kashi.banerjee@riskpro.in
Nilesh Bhatia
Head – Human Capital Mgt.
M- 98182 93434
nilesh.bhatia@riskpro.in
Asok Sit
EVP – Telecom Risk Advisory
M- 98105 03463
asok.sit@riskpro.in
Pune Salem Ahmedabad Hyderabad / Agra
M.L. Jain
Principal – Strategy Risk
M- 98220 11987
mljain@riskpro.in
Priti Tawari
M- 9011054085
Chandrasekeran
Recruitment franchisee
M – 94435 99132
Manoj Kumar
M – 98983 65320
Maulik Manakiwala
M – 98256 40046
Gourav Ladha
Phanindra Prakash (Hyderabad)
Member Firm
M- 95500 61616
Alok Kumar Agarwal (Agra)
Member Firm
M- 99971 65253

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Vendor risk management 2013

  • 1. 1 Vendor Risk Management Services Riskpro India New Delhi, Mumbai, Bangalore
  • 2. 2 Who is Riskpro… Why us? ABOUT US  Riskpro is an organisation of member firms around India devoted to client service excellence. Member firms offer wide range of services in the field of risk management.  Currently it has offices in three major cities Mumbai, Delhi and Bangalore and alliances in other cities.  Managed by experienced professionals with experiences spanning various industries. MISSION  Provide integrated risk management consulting services to mid-large sized corporate /financial institutions in India  Be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. VALUE PROPOSITION  You get quality advisory, normally delivered by large consulting firms, at fee levels charged by independent & small firms  High quality deliverables  Multi-skilled & multi-disciplined organisation.  Timely completion of any task  Affordable alternative to large firms DIFFERENTIATORS  Risk Management is our main focus  Over 200 years of cumulative experience  Hybrid Delivery model  Ability to take on large and complex projects due to delivery capabilities  We Hold hands, not shake hands.
  • 3. 3 Riskpro’s Network Presence New Delhi Mumbai Bangalore Ahmedabad Pune Agra Salem Kolkata Hyderabad Chennai Jaipur
  • 4. 4 • Enhance risk-response decisions. • Minimize operational surprises and losses. • Identify and manage cross-enterprise risks. • Provide integrated responses to multiple risks. • Rationalize capital Enterprise Risk Management About Riskpro Large talent pool of risk experts, consultants and associate partners in India with deep domain skills for domestic and global clients 11 service locations across Indian region with key offices in New Delhi, Mumbai and Bangalore Deep expertise in consulting with over 200 years of cumulative consulting experience Operating Groups: Risk-Advisory, Consulting, Training & HCMS Service Lines : Credit, Operational, Fraud Risks, ERM, Regulatory Compliance, Corporate governance We are fastest growing risk consulting company and have realistic plans to capture coming opportunities while competing with Big - 4’s for superior, unmatched, low cost services to our clients Aggregation and reporting of process quality & risk levels Analysis of processes, weak points & control points Definition of risk and performance indicators Measurement & collection of operational risk loss data • Provide the link between the risk rating aggregation and the loss data collection • The process/ service model defines risk rating/loss correlation • To describe responsibilities and levels of service for functions, business units and processes • To provide risk information for all management levels Capital adequacy calculation Performance measurement ObjectiveOutcome • Thorough assessment of processes and system weak points and identification of control points • To make the OR status evident and facilitate risk analysis for each control and risk point • Risk and control indicators are defined • Drivers and causes of OR are analysed • Risk indicators are aggregated into meaningful risk ratings that are monitored daily Functionality under development • To prioritise risk reduction measures • To understand loss incidence across the bank • Capture of losses and near misses and linking to the weak points • External loss data for modelling can also be collected • Risk must be calculated by business line • Regulatory and economic capital calculation and allocation • A quantification methodology is developed including stress testing and scenario analysis • Risk data integrated into performance measurement and MIS • Measures include: - ROI - RAROC - EVA - Earnings volatility Creating an Operational Risk Framework Using the Operational Risk Framework • Design and implement an operational risk management framework • ORM key indicators and performance ORM Services
  • 5. 5 Risk Management Advisory Services Training Recruitment Basel II/III Advisory  Market Risk  Credit Risk  Operational Risk  ICAAP Corporate Risks  Enterprise Risk Management  Fraud Risk  Risk based Internal Audit  Operations Risk  Forensic services IT Risk Advisory  IS Audit  IT Security  IT Assurance  IT Governance Operational Risk  Process reviews  Policy/ Process Review  Process Improvement  Compliance Risk  Insurance Risk Governance  Corporate Governance  Business Strategic risk  Fraud Risk  Forensic Accounting Other Risks  Business/Strategic Risk  Reputation Risk  Vendor/ Outsourcing Risk  Contractual Risk  Banking – E Learning  Corporate Training  Regular Risk Management Training  Online Training material  Workshops / Events  AML-KYC/ ISO Standards  Independent Directors for Corporates  Senior level industry professionals  Full Time Risk Professionals  Part time Risk Professionals SERVICES
  • 6. 6 Vendor Management- Context  Vendor management plays a big role in Supply Chain efficiency  Increasingly companies have to adjust current domestic strategies to accommodate global needs  Several factors impact the chance of success in Global Sourcing  Consider cost and risk in vendor management  Monitor supplier performance Benefits Vs Risks Practices  Global Sourcing  Benefit: Lower procurement cost  Risks: Supply disruptions, Longer & uncertain lead times, Exchange rate and security concerns  Outsourcing Non-core Functions  Benefits: Reduced cost and improved service levels  Risks: Less flexibility and poor quality/yield at supply source  Supply Consolidation  Benefits: Economies of scale and strong strategic supply partnerships  Risks: Higher dependency on single source and bankruptcy issues  JIT/Lean Approach  Benefits: Lower inventory cost  Risk: Even small disruptions can have major impacts on production
  • 7. 7 Vendor Risks - Analysis Geo-political Risk Supply Chain Risk Assessment Economic Analysis- Debt vs. GDP Political Environment Potential Financial Loss Operational Risk Operational System failure Service Delivery interruption Natural hazard Insurance Civil penalties Reputational Risk Non compliance with laws Public enforcement action Class action law suits Negative publicity Compliance Risk Consumer protection laws Third part oversight failure Restitution/Civil money penalty Fixed duration binding contracts Business Continuity Risk Operations Disruption Lack of robust BCP / DRP Unsatisfactory performance Absence of multiple vendor availability Vendor Risk Mitigation Task List - Ensure vendor is complying with laws - Periodically analyzing its financial condition - Performing on-site quality assurance reviews - Regularly review metrics for SLA’s - Review customer complaints for services - Conduct anonymous testing - Assessing contract terms compliance - Testing business contingency planning - Evaluate adequacy of training to employees - Periodic meeting s to review contract performance and operational issues
  • 8. 8 High Risk Vendor Categories  Core Processors  Internet Banking/ Bill Payment/ Cash Management/ Etc Providers  Credit/Debit Card Processors  Cheque Printers  Statement Printers  Network Security Consultants  ATM Networks  Network Security Providers  Web Site/Email Hosts  CRM Providers  Payroll Processors  And the list is endless.
  • 9. 9 Vendor Risk Management Framework Planning/Risk Assessment Cost Benefit Analysis Business case of outsourcing with Risk Assessment Regulatory & Process Compliance Vendor Due Diligence Pre-Contract 3rd Party experience Referrals, qualifications Data security and member confidentiality Business resumption or contingency planning Risk Measurement and Control Network & Desktop Security Personnel Control Security Client Confidentiality Agreement and/or Privacy Policy HR Policies - Background Checks, Employee Confidentiality Info Security Policies - Physical Security, Environmental Controls
  • 10. 10 Benefits of Vendor / 3rd party Risk Management  Meet regulatory requirements with respect to vendor risk management  Actually derive business value from third party relationships as reflected in the business case  Gain insight into risk exposure through a comprehensive risk rank score for each third-party within your ecosystem  Develop a foundation for risk mitigation tools, controls, and other compliance efforts  Mitigate risk by targeting operationally material third-parties for appropriate and proactive monitoring and assessments  Protect your brand and corporate reputation
  • 11. 11 Vendor Risk Management – Overview & Impact Key Risks 1 Loss of key staff or technology infrastructure 2 Adverse changes in law and government affecting the company’s business model 3 Loss of market share or revenue through competition or Regulation 4 Introduction of competing products and technologies by other companies 5 Inability to attract and retain key employees 6 Failure to develop global management and information Systems 7 Exposure to litigation related to the company’s products/services 8 Deficient products/services provided resulting in loss of Reputation 9 Inability to react to changes in overseas legal, economic or regulatory environment 10 Increased pricing pressure from competitors and/or customers •Any lapse in controls at 3rd party service provider could potentially defeat the purpose of an effective in- house ERM. •Responding to these ERM risks requires a robust vendor management program. Managing risk inherited from vendors is an important component of this. •Associating with inappropriate vendors may result in additional unforeseen risks such as wasted capital, product losses and reputation risks. Vendor Non- compliance Risks
  • 12. 12 Value Proposition ComponentsVendor Risk Management - Objectives Financial RecoveryObjectives Governance Partner Education Internal Process Enhancement How to define the objectives? Program Structure and Goals Vendor Relationships Governance structures and compliance programs Determine Risk Factors & Tolerance
  • 13. 13 Value Proposition ComponentsVendor Risk Management - Approach High Level Risk Assessment Approach Vendor Spend Spend Analysis Proactive Forensic Analysis Sales & Use Tax Risk Assessment Recovery Opportunity Further Analysis Recovery Contract Review Further Data Analysis Control Review IT Analysis Manual Contract Review Sustainability, Financial Stability Identify vendor risk factors Evaluate vendor risk factors Contracts Evaluation Compliance Reviews
  • 14. 14 Risks Associated with Outsourcing  Operational Risk-The operational risks arise because the intermediary loses direct control over the activities and the processes, procedures, systems and people engaged in these activities. Therefore, it fails to exercise due care and diligence if the activity / service falls short of the regulatory standards.  Reputational Risk- arise from failure by the third party to deliver as per regulatory standards which may invite regulatory actions.  Legal risks emanate from the failure to enforce the contractual obligations particularly when the contractual relationship is not redefined with every change in basket of activities outsourced or the way these are discharged.  Other circumstances risk like Country Risk arise when activities are outsourced to off shore centers/ foreign company.  Concentration and systemic risk if a large number of market intermediaries rely upon one or a few third parties for the same activity.
  • 15. 15 Principles To Be Followed While Outsourcing (Cont’d) I. A comprehensive policy to guide - whether and how activities can be appropriately outsourced. The board of directors / equivalent body shall have the responsibility for the outsourcing policy and all activities carried under policy. II. A comprehensive outsourcing risk management program to address the outsourced activities and the relationship with the third party.  Regular reviews by internal or external auditors of the outsourcing policies, risk management system and requirements of the regulator should be mandated.  Intermediary should at least on an annual basis, review the financial and operational capabilities of the third party in order to assess its ability to continue to meet its outsourcing obligations
  • 16. 16 Principles To Be Followed While Outsourcing III. The intermediary should ensure that outsourcing arrangements neither diminish its ability to fulfill its obligations to customers and regulators. IV. Due diligence(Financial soundness , compatibility with objective of intermediary, third party business reputation etc.) in selecting the third party. V. Outsourcing relationships should be governed by written contracts / agreements . All material aspects should be clearly described like  The rights, responsibilities and expectations of the parties to the contract  Client confidentiality issues  Termination procedures, etc. VI. Establish and maintain contingency plans, including a plan for disaster recovery and periodic testing of backup facilities.
  • 17. 17 Value PropositionVendor Risk Management – GRC Software Objectives Ability to perform Objective Assessments •Quantify and objectively evaluate Vendor Risk •Develop a Questionnaire based approach to evaluate Vendor Risk Structured and process-oriented approach •Create a structured, formal approach to assess , document and evaluate Vendor Risk •Implement workflow based system to move across the various stages of evaluation Eliminating current process inefficiencies •Consolidation efforts are manual, tedious and subject to error •Lacks capabilities such as version control, log maintenance , historical trend analysis Dashboards/Reports •Create consolidated Reports and Dashboards at an organization level •Utilize the reporting to provide Gap and Non Compliance. Help to prioritize areas that needs attention
  • 18. 18 Value Proposition ComponentsVendor Risk Management - GRC Tool Solution Map Vendors and related attributes( ID , Risk , Email Id) Map Services and related attributes ( Service Risk, Description) Evaluate Vendors for New/Existing services Tool collates response from all Vendors in interactive reports Send RFP template to selected set of Vendors Map RFP template for a service in the tool Based on Responses , add findings for Vendor responses Tool generates reports displaying the Outsourcing Risk rating (Service Risk * Finding Score) Based on Overall Risk select/reject a Vendor Outsourcing Risk Reports Vendor Compliance Management
  • 19. 19 GRC Management Solution NIIT technologies and RiskPro offer a Unique Risk Management solution on cloud wherein NIIT provides the best in the breed Application platform and RiskPro brings best in class integrated risk management consulting services Platform Differentiators Risk Expertise  Cloud hosting model  No CAPEX, Infrastructure Investment  No ongoing application/infrastructure maintenance cost  Extremely Fast Implementation  Out of the box implementation in 2-3 weeks time  Highly configurable and flexible platform  Credibility  Platform users include Cognizant , RBS , Fidelity , NIIT Technologies etc.  High CSAT ratings from existing Customers  System Integration Capabilities  Services around solution implementation /Application and Infrastructure support  Industry packaged solution using domain expertise from NIIT’S vertical teams.  High performance business results  Improved portfolio optimization  Enhancing organization’s ability for effective utilization of risk capital  Unique Delivery model  Highly experienced team of risk professionals with plethora of risk domain knowledge and business solutions  Customized solutions as per client’s needs  Market Differentiators  Premier risk consulting firm serving top corporates/PSU’s as preferred knowledge partners  Increasing market penetration combined with unique value proposition in risk consulting space  Risk Management Capability  Quick client assessment and delivery proposal across ERM  Multi industry and functional domain solutions
  • 20. 20 Vendor Risk / Third-party Assurance Used by • Assurance Management • Third-Party Risk Teams Building confident & secure third-party relationships • Centralized and definitive vendor service catalog and secure vendor documentation • Custom questionnaire templates and scoring capabilities • Automated questionnaire assessments and third-party response submission workflow • Custom Finding Templates and remediation tools - analyst review • Proactive notification and collaboration support • Increased management visibility • Robust custom reporting tools
  • 21. 21 Riskpro Clients Our Clients *Any trademarks or logos used throughout this presentation are the property of their respective owners Banking/ Insurance Corporate MNC Banking Intl Consulting IT / Others
  • 22. 22 Team Experiences Our Experiences *Any trademarks or logos used throughout this presentation are the property of their respective owners Our team members have worked at world class Companies
  • 23. 23 RESUMES – Our team  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP)  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company) ManojJain  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA)  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. RahulBhan Credentials
  • 24. 24 RESUMES - Our team  Co-Founder - Riskpro  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA, CasperAbraham Credentials  Sr Vice President – Risk Management  MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM  Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate Risk management.  Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance. HemantSeigell
  • 25. 25 RESUMES - Our team  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance  Licensed Category A Insurance surveyor  26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose. R.Gupta Credentials  Head - Human Capital Management  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. NileshBhatia
  • 26. 26 RESUMES - Our team  Head – Taxation Risk Advisory  B.Com, FCA  Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc. RajeshJhalani Credentials President – Banking & Financial Services  A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics), CWA, CAIIB  Combined experience of 25+ years in corporate banking, risk management, international trade finance, development of risk rating models, project finance, credit monitoring and NPA management  Since 2006 conducting open / in-house training on the above domains to all Top public/ new and old private sector banks, top MNC banks (India and abroad), leading NBFCs and corporates in manufacturing and financial services space; Worked on IFC (World Bank) funded projects for MSMEs in India and abroad  Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award continuously two years during his tenure; widely travelled abroad for business relations, seminars, offering training, investor meetings, NYSE listing and for processes involving establishment of representative Office in USA Sivaramakrishnan
  • 27. 27 Executive Vice President – Risk Management ( Banking & Financial Services)  A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable domestic and international experience  An aggregate experience of 24+ years across industry, mainly BFSI in several functional areas including Retail and Commercial Banking, Corporate Lending, team member of the Business Process Re-Engineering project (BPR); conceptualizing and setting up shared services centres for centralized operations for the Bank in India.  Management through ERM framework overseeing all key areas of the business through various Operational Risk tools like KRI / RCSA matrices. Managing of major project implementation of Basel II and Compliance risk framework  Directing, reviewing and advising Board of Directors on various compliance issues and representing the bank to the Central Bank regulatory offices.  Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai Holdings ( subsidiary) KashiBanerjeeRESUMES - Our team Credentials Consultant – Information Security & IT Governance  LLB, CA, CISA, CWA, CS, CFE and others  Over 15 years of experience in the field of Audit, Taxation, Investigations.  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime Investigations, IS Forensics  International Committee Member of Governmental and Regulatory Agencies Board and Academic Relations Committee of ISACA, USA AnjayAgarwal
  • 28. 28 Executive Vice President – Risk Management ( Banking & Financial Services)  Professional Risk Manager with considerable domestic and international experience  An aggregate experience of 30 + years across industry, mainly Banking in several functional areas including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial Services.  Track record of setting up of excellence in the set-up, and management of credit and operational risk, compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking entities in the Middle East.  Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking software implementations  Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank Bahrain as AGM Risk Management. VijayanGovindarajanRESUMES - Our team Credentials  Specialist Risk Consultant – ERP & IT Compliance  SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained (from SAP India)  Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc  Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security & Segregation of Duties Control Audit, ERP Trainings,  Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail, Telecommunication to IT Services  Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services GouravLadha
  • 29. 29 RESUMES - Our team Credentials  Vice President & Head – IT Risk Advisory  Over 14+ Years of Experience in Information Security and Risk Management & CISM certified  Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs  Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing, Retail, Hi-Tech & Telecom, and Automobile  Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about leading ethical hackers in India and published several articles in Print and Online Media  Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint Ventures across several countries in the world including US, UK, China, Germany AashishShrivastavRavikiranBhandari  Vice President – Legal Risk Advisory  B.B.A. LL.B. (Hons.)  About half a decade experience in legal services to client’s with respect to Contract and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private Equity Investment Transactions, Real Estate & Infrastructure, Energy and General Corporate.  Have advised various social enterprises and start ups in setting up business in India.  Worked for the leading law firms of India such as FoxMandal Little.
  • 30. 30 RESUMES - Our team Credentials PhanindraPrakash  Vice President – Riskpro India  FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]  Over 16 years of extensive consulting experience which includes financial & systems audit, process transformation, implementation of internal controls, SOX compliance, fraud audits & due diligence, US-India taxation  Engaged in consulting roles as trusted advisor to finance, internal audit and information technology executives of multiple Fortune 1000 companies with project sites in US, Canada, Europe & Asia  Worked with E&Y and Deloitte Consulting in USA  Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton, Imation, Albertsons,  EVP and Head – Telecom Risk Advisory  M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping University/Sweden; Lead Auditor (BVQI).  Over 30 years on International experience in networks and mobile Handsets from top global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and based mostly in its head quarter locations in India, EU, USA.  Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for competitive advantage, customer delight and sustainability; key skill sets are Engagement, Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like CMMI, TL9000, Six Sigma, ISO, SAS 70 etc. AsokSit
  • 31. 31 RESUMES - Our team Credentials SiddharthaGhosh  Executive Vice President – Riskpro India  CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)  Over 25 years of extensive audit and industry experience which includes 19 years with Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls- Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal, Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP, Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration, Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.  Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian corporate houses  Worked with McNally Bharat Engineering Company Ltd for 4 years PritiTawari  Vice President – Riskpro India  B. Com, ACA, Dip. IFRS  Over 6 years of extensive audit and industry experience in all aspects of Finance, Taxation, Audit, Legal, Company Secretarial, Statutory compliances and due diligence, Internal Control, Budgets, Cash flows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration, Payroll, IT, Project Accounts, etc.  Worked with Price Waterhouse Coopers for 3 years in audit & assurance for reputed MNCs, Indian corporate houses.  Engage in own practice since 2010 specialize in outsourcing of finance department in mid size MNCs and consultation in Indirect Taxes and Management Reporting
  • 32. 32 RESUMES - Our team Credentials ManojKumar Senior Vice President CAIIB 20 Years of hard core banking experience in India’s most reputed banks across wide functional areas. Worked with Central Bank of India, ICICI Bank, HDFC Bank, and Axis Bank as Asst Vice President, Cluster Head, and Branch Head. Areas of expertise are Financial Risk Management, NPA-Credit-Debt Management, Asset Reconstruction, Project Finance, and others. Accomplished several achievements in the functional areas of banking.
  • 33. 33  Specialist Risk Consultant – Business Continuity  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC. AndrewHilesRESUMES - PARTNERSHIPS  Specialist Risk Consultant – Enterprise Risk Management  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co- founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. ChrisE.Mandel
  • 34. 34 Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Ventures (P) Limited info@riskpro.in www.riskpro.in F 186, Sarita Vihar New Delhi 110076 Manoj Jain Director M- 98337 67114 manoj.jain@riskpro.in Shriram Gokte EVP - Risk Management M- 98209 94063 shriram.gokte@riskpro.in Sivaramakrishnan President – Banking & FS M- 98690 19311 smaran.iyer@riskpro.in Rahul Bhan Director M- 99680 05042 rahul.bhan@riskpro.in Hemant Seigell SVP – Risk Management M- 99536 97905 hemant.seigell@riskpro.in Casper Abraham Director M- 98450 61870 casper.abraham@riskpro.in Vijayan Govindarajan EVP – Risk Management M- 99166 63652 vijayan.govindarajan@riskpro.in Ravikiran Bhandari VP – IT Risk Advisory M- 99001 69562 ravikiran.bhandari@riskpro.in Ghaziabad / Noida Chennai Kolkata Gurgaon Siddhartha Ghosh EVP - Finance M- 9810058072 Siddhartha.Ghosh@riskpro.in R Gupta - Insurance Risk M- 98101 07387 R. Muralidharan EVP – Risk Management M- 95660 77326 murali@riskpro.in Kashi Banerjee EVP – Risk Management M- 98304 75375 kashi.banerjee@riskpro.in Nilesh Bhatia Head – Human Capital Mgt. M- 98182 93434 nilesh.bhatia@riskpro.in Asok Sit EVP – Telecom Risk Advisory M- 98105 03463 asok.sit@riskpro.in Pune Salem Ahmedabad Hyderabad / Agra M.L. Jain Principal – Strategy Risk M- 98220 11987 mljain@riskpro.in Priti Tawari M- 9011054085 Chandrasekeran Recruitment franchisee M – 94435 99132 Manoj Kumar M – 98983 65320 Maulik Manakiwala M – 98256 40046 Gourav Ladha Phanindra Prakash (Hyderabad) Member Firm M- 95500 61616 Alok Kumar Agarwal (Agra) Member Firm M- 99971 65253