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Cheap Creative Is
Expensive
Introduction
GameChangerSF andhowweusedtodocreative
Get others to do it. Disconnected from UA Team
# M A U 2 0 1 9
2
3 Things I Want to Share
1.Why Cheap Creative is Expensive
2.Our Principles for Creative Development
3.Our Process
# M A U 2 0 1 9
3
But first… a confession
# M A U 2 0 1 9
4
I am a color-blind, data-loving engineer
Cheap Creative
Flavors
# M A U 2 0 1 9
Game artist can
make it
1
Intern knows
Photoshop / iMovie
/ MS Paintbrush
2
I can get it for
$5 on Fiverr
3
Team 10
time zones away
4
Very expensive
kind*
5
6
An “Expensive” Experiment
# M A U 2 0 1 9
CTR CVR CPI Spend
Creative
Cost (10%)
Revenue
60-day
ROAS
September 0.65% 45% $3.17 $237,750 $0* $228,750 96%
October 0.82% 43% $2.91 $201,312 $20,131 $210,997 95%
November 0.98% 48% $2.08 $280,312 $28,031 $432,597 140%
December 1.11% 46% $2.20 $354,000 $35,400 $539,045 138%
The Big Picture
Statsfromthetrenches
# M A U 2 0 1 9
7
+11.5%
50%
+23%
+$1.23MM
CVR
Clients Weaned Off
Cheap Creative
CTR
Incremental Net Revenue
Last 12 months
Principles for Creative Development
ROI Positive
8
Integrated into UA Process Iterative, Agile and Efficient
It’s not a cost. It’s a revenue driver
• Show ROI or we are doing it wrong
Creative Director is core team member
• Knows the KPIs for every app
• Continuous contact with UA team/client
• Is a data scientist too
CAAS – Creative as a Service
• It’s never done – it can always be
better
• Make lots of stuff fast - discard what
doesn’t work
• Be smart about process and tools
#MAU2019
ROI Positive Integrated into
UA Process
Iterative, Agile
& Efficient
Our Process
9
Research and Make a LOT of stuff
• What worked before
• Know brand guidelines
• Go broad with early rounds
#MAU2019
Research &
Create
Test &
Optimize
Work on
Something
Different
Our Process
11
Research and Make a LOT of stuff
• What worked before
• Know brand guidelines
• Go broad with early rounds
Consistent Process
• Test on relevant networks
• Set target KPIs
• Statistical significance
• Optimize along metadata (use tools)
#MAU2019
Research &
Create
Test &
Optimize
Work on
Something
Different
Our Process
13
Research and Make a LOT of stuff
• What worked before
• Know brand guidelines
• Go broad with early rounds
Consistent Process
• Test on relevant networks
• Set target KPIs
• Statistical significance
• Optimize along metadata (use tools)
What’s The Next Thing
• Creative fatigue is happening faster
• What’s your next thing?
• XX% of budget for something radically
different
#MAU2019
Research &
Create
Test &
Optimize
Work on
Something
Different
3 Things To Remember
1. Cheap creative hurts ROI
2.Creative development is an investment, not a cost
3.Develop and follow a consistent testing and improvement process
# M A U 2 0 1 9
14
15
Silvia
COO
Leadership Team
Phill
Creative Director
Laura
Advertising Manager
Aleney
User Acquisition Manager
Mel
Facebook Manager
Phil
President
# M A U 2 0 1 9
See us at Booth 626

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Cheap Creative Is Expensive: Taking a Data-Driven Approach to Creative Development

  • 2. Introduction GameChangerSF andhowweusedtodocreative Get others to do it. Disconnected from UA Team # M A U 2 0 1 9 2
  • 3. 3 Things I Want to Share 1.Why Cheap Creative is Expensive 2.Our Principles for Creative Development 3.Our Process # M A U 2 0 1 9 3
  • 4. But first… a confession # M A U 2 0 1 9 4 I am a color-blind, data-loving engineer
  • 5. Cheap Creative Flavors # M A U 2 0 1 9 Game artist can make it 1 Intern knows Photoshop / iMovie / MS Paintbrush 2 I can get it for $5 on Fiverr 3 Team 10 time zones away 4 Very expensive kind* 5
  • 6. 6 An “Expensive” Experiment # M A U 2 0 1 9 CTR CVR CPI Spend Creative Cost (10%) Revenue 60-day ROAS September 0.65% 45% $3.17 $237,750 $0* $228,750 96% October 0.82% 43% $2.91 $201,312 $20,131 $210,997 95% November 0.98% 48% $2.08 $280,312 $28,031 $432,597 140% December 1.11% 46% $2.20 $354,000 $35,400 $539,045 138%
  • 7. The Big Picture Statsfromthetrenches # M A U 2 0 1 9 7 +11.5% 50% +23% +$1.23MM CVR Clients Weaned Off Cheap Creative CTR Incremental Net Revenue Last 12 months
  • 8. Principles for Creative Development ROI Positive 8 Integrated into UA Process Iterative, Agile and Efficient It’s not a cost. It’s a revenue driver • Show ROI or we are doing it wrong Creative Director is core team member • Knows the KPIs for every app • Continuous contact with UA team/client • Is a data scientist too CAAS – Creative as a Service • It’s never done – it can always be better • Make lots of stuff fast - discard what doesn’t work • Be smart about process and tools #MAU2019 ROI Positive Integrated into UA Process Iterative, Agile & Efficient
  • 9. Our Process 9 Research and Make a LOT of stuff • What worked before • Know brand guidelines • Go broad with early rounds #MAU2019 Research & Create Test & Optimize Work on Something Different
  • 10.
  • 11. Our Process 11 Research and Make a LOT of stuff • What worked before • Know brand guidelines • Go broad with early rounds Consistent Process • Test on relevant networks • Set target KPIs • Statistical significance • Optimize along metadata (use tools) #MAU2019 Research & Create Test & Optimize Work on Something Different
  • 12.
  • 13. Our Process 13 Research and Make a LOT of stuff • What worked before • Know brand guidelines • Go broad with early rounds Consistent Process • Test on relevant networks • Set target KPIs • Statistical significance • Optimize along metadata (use tools) What’s The Next Thing • Creative fatigue is happening faster • What’s your next thing? • XX% of budget for something radically different #MAU2019 Research & Create Test & Optimize Work on Something Different
  • 14. 3 Things To Remember 1. Cheap creative hurts ROI 2.Creative development is an investment, not a cost 3.Develop and follow a consistent testing and improvement process # M A U 2 0 1 9 14
  • 15. 15 Silvia COO Leadership Team Phill Creative Director Laura Advertising Manager Aleney User Acquisition Manager Mel Facebook Manager Phil President # M A U 2 0 1 9
  • 16. See us at Booth 626