In this workshop you will discover: • What is usability and why is necessary for a software project; • How an usability audit will be influenced by cultural background? • Which are the basic questions to put when you start an usability audit?

1. U S A B I L I T Y W O R K S H O P
2 0 J U LY, C L U J - N A P O C A

2. W H O A M I ?
• @andreea_popescu
• usability testing nerd @Evozon
• #neuroscience #photography #nature #hiking

3. – R I C H A R D F E Y N M A N
“You can recognise truth by its beauty and
simplicity. When you get it right, it is obvious that it
is right -- at least if you have any experience --
because usually what happens is that more comes
out than goes in.”

4. E X E R C I S E I
• Write what do you think usability is:
• 8 min. brainstorming
• 5 min. presentation/team
• feedback

5. – G E N E V I E V E B E L L , H E A D O F I N T E L’ S U S A U S E R
E X P E R I E N C E G R O U P ( I N “ H O M I N G I N O N T H E H U M A N
E L E M E N T ” )
“It’s not good enough to just keep producing
technology with no notion of whether it’s going to
be useful. You have to create stuff that people
really want, rather than create stuff just because
you can.”

6. E X E R C I S E I I
• What are the +, - and improvements of the Websites
you’ve received:
• 20 min. brainstorming
• 7 min. presentation/team
• feedback

7. W H AT U S E R S WA N T
• to find a place where their needs are understood
• to easy find the answers to their questions
• to talk their language and to be clear
• to be in a place where they can find patterns and learn in the
same time
• to easy complete tasks
• to be in a consistent place that can be accessed from any
device

8. ( S O M E ) U S A B I L I T Y T O O L S :
• a paper and a pencil
• accessibly checker: achecker.ca
• a 5 minute video of a real person using your app:
peek.usertesing.com
• contrast and colours checker: checkmycolors.com
• creating a persona: app.xtensio.com
• check the website on any resolution: viewlike.us
• test the readability: webpagefx.com/tools/read-able

9. R E C O M M E N D AT I O N S :
• “Usable usability” by Eric Reiss
• “Don’t make me think” by Steve Krug
• “Designing with the mind in mind” by Jeff Johnson
• “Elements of user experience” by Jesse James Garrett
• “The brain and the inner world” by Marc Solms

10. Q U E S T I O N S
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11. T H A N K Y O U .