Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Head of Service Design at Government Digital Service
Setor
Government / Military
Site
www.martinjordan.de
Sobre
An inspiring, confident and motivated design lead with 9 years professional experience, instrumental at all stages from service design to delivery. Communicates confidently and efficiently at all levels and uses initiative to meet the highest standards. Believes in inclusive leadership and thrives in situations where can encourage and be encouraged by peers. Always striving to go the extra mile to achieve the set goal, not afraid of challenging the status quo. Eager to learn by creating while working with multidisciplinary teams in a prototype-friendly working environment and close collaboration with stakeholders. Seeking new challenges and opportunity to define, develop and promote servi...
Marcadores
service design
jobs-to-be-done
jtbd
design
design thinking
iot
internet of things
product design
services
user experience
service innovation
user needs
innovation
jobs
user-centered design
berlin
customer service
customer experience
customer jobs
research
customer development
value creation
lean
teaching
university
machines
job story
experience
apps
marketing
tools
methods and theories
products and services
workshop
frameworks
security
ethics
privacy
big data
data
ux
digital transformation
service
citizen experience
ux design
government
citizen
technology
conference
sxc15
service experience
interviews
customer insights
needs
interview
insights
qualitative research
market research
context
strategy
user research
value
product development
development
lean ux
agile
product management
product owner
connected devices
smart home
smart city
touchpoints
objects
business design
value proposition
resources
class
course
students
hardware
cognition
persona
prototype
cognitive
scenario
sense
inspiration
brand utility
tool
brand service
utility
brand communication
teaching resources
process
methodologies
input
global service jam
methods
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Apresentações
(15)
Ver tudo
Gostaram
(43)
Ver tudo
The Innovator´s Dilemma of Innovation Labs and Corporate Accelerators
Manuel Funk
•
Há 6 anos
Power by Jeffrey Pfeffer - Key Takeaways
LinkedIn Riches
•
Há 11 anos
Conversion = value - cost + persuasion, or: How to sell the carrot
Rupert Platz
•
Há 6 anos
ConCon Manchester: user journeys for services
UK Government Digital Service
•
Há 6 anos
PolicyLab Change Cards
Policy Lab
•
Há 7 anos
Open Innovation in der öffentlichen Verwaltung
Frank Piller
•
Há 9 anos
On Things And Services - Why “Quality Products” Don ́t Create Value
Jan Schmiedgen
•
Há 7 anos
Customer Driven Innovation
SVPMA
•
Há 9 anos
10 things I wish I knew when I was 22.
Tony Clement
•
Há 7 anos
20 Stress-Free Ways to Declutter Your Home
Barrie Davenport
•
Há 7 anos
15 Business Inspiration Quotes from Mad Men
Jim MacLeod
•
Há 7 anos
Berlin JTBD Meetup, March 24 2015 – On JTBD Interviews
Tor Bollingmo
•
Há 7 anos
Things I will tell my kids if they become entrepreneurs
Laurent Haug
•
Há 7 anos
Royal Alberta Museum - Cynefin Framework and Polarity Management Workshop
Angie Tarasoff
•
Há 8 anos
Business Ecosystem Design
Jan Schmiedgen
•
Há 9 anos
Fishing for the Jobs to be Done - JTBD Interviewing Part 1
Andrej Balaz
•
Há 7 anos
Integrate everything - know everything
Markus Andrezak
•
Há 8 anos
Präsentation (Web)fontday 2014 – Über die Gestaltung von E-Books
Andrea Nienhaus
•
Há 8 anos
Designing for the Back Office – Service Design Drinks Berlin
Service Design Berlin
•
Há 8 anos
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
Há 9 anos
Jobs-to-be-done, a goal-driven solution framework
Clément Génin
•
Há 8 anos
Spark the Change - Revealing the Self: Passion, Impact and Delight
Olaf Lewitz
•
Há 8 anos
Rethink Airport - Brand Experience im komplexen System
Hendrik Sommerfeldt
•
Há 8 anos
Citizen Experience Design, UX Lisbon
Jess McMullin
•
Há 8 anos
What is Means to be Strategic and Create Value (UX Strat Summit, SF 2014)
Nathan Shedroff
•
Há 8 anos
Midwest UX '12: Mapping the Experience
Chris Risdon
•
Há 10 anos
designing branded enterprise experiences
Erik Roscam Abbing
•
Há 8 anos
Optimizing Organization Frameworks for Applied Design
Lynn Teo
•
Há 8 anos
The Complete A to Z Guide to Personal Branding
Placester
•
Há 8 anos
Event Experience Design - Human Interactions at Conferences
Claudia Brückner
•
Há 8 anos
Tutorial Business Model Kit - by @boardofinno
Board of Innovation
•
Há 10 anos
The Little Book of IDEO: Values
Tim Brown
•
Há 9 anos
Prototyping
Mauro Rego
•
Há 9 anos
Intro to value propositions for entrepreneurs
Eric Tachibana
•
Há 9 anos
Scrum Day 2013 - Co-Innovation and Intrapreneurship
Tobias Schimmer
•
Há 9 anos
The Essentials of Brand Strategy - General Assembly Class
Christian Vatter
•
Há 9 anos
The Complexity of Simplicity
Dan Saffer
•
Há 11 anos
Customer experience and marketing become one
Fjord
•
Há 11 anos
SDN 2010: Using Social Nodes to Design Services_Eleanor Davies
Eleanor Davies
•
Há 12 anos
My Top 10 Design Business Failures
David Sherwin
•
Há 11 anos
Fjord@MIPTV: Expanding Platforms, The Augmented City
Fjord
•
Há 11 anos
Branding In a Troubled Economy
guest1929d4
•
Há 13 anos
Apresentações
(15)
Ver tudo
Gostaram
(43)
Ver tudo
The Innovator´s Dilemma of Innovation Labs and Corporate Accelerators
Manuel Funk
•
Há 6 anos
Power by Jeffrey Pfeffer - Key Takeaways
LinkedIn Riches
•
Há 11 anos
Conversion = value - cost + persuasion, or: How to sell the carrot
Rupert Platz
•
Há 6 anos
ConCon Manchester: user journeys for services
UK Government Digital Service
•
Há 6 anos
PolicyLab Change Cards
Policy Lab
•
Há 7 anos
Open Innovation in der öffentlichen Verwaltung
Frank Piller
•
Há 9 anos
On Things And Services - Why “Quality Products” Don ́t Create Value
Jan Schmiedgen
•
Há 7 anos
Customer Driven Innovation
SVPMA
•
Há 9 anos
10 things I wish I knew when I was 22.
Tony Clement
•
Há 7 anos
20 Stress-Free Ways to Declutter Your Home
Barrie Davenport
•
Há 7 anos
15 Business Inspiration Quotes from Mad Men
Jim MacLeod
•
Há 7 anos
Berlin JTBD Meetup, March 24 2015 – On JTBD Interviews
Tor Bollingmo
•
Há 7 anos
Things I will tell my kids if they become entrepreneurs
Laurent Haug
•
Há 7 anos
Royal Alberta Museum - Cynefin Framework and Polarity Management Workshop
Angie Tarasoff
•
Há 8 anos
Business Ecosystem Design
Jan Schmiedgen
•
Há 9 anos
Fishing for the Jobs to be Done - JTBD Interviewing Part 1
Andrej Balaz
•
Há 7 anos
Integrate everything - know everything
Markus Andrezak
•
Há 8 anos
Präsentation (Web)fontday 2014 – Über die Gestaltung von E-Books
Andrea Nienhaus
•
Há 8 anos
Designing for the Back Office – Service Design Drinks Berlin
Service Design Berlin
•
Há 8 anos
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
Há 9 anos
Jobs-to-be-done, a goal-driven solution framework
Clément Génin
•
Há 8 anos
Spark the Change - Revealing the Self: Passion, Impact and Delight
Olaf Lewitz
•
Há 8 anos
Rethink Airport - Brand Experience im komplexen System
Hendrik Sommerfeldt
•
Há 8 anos
Citizen Experience Design, UX Lisbon
Jess McMullin
•
Há 8 anos
What is Means to be Strategic and Create Value (UX Strat Summit, SF 2014)
Nathan Shedroff
•
Há 8 anos
Midwest UX '12: Mapping the Experience
Chris Risdon
•
Há 10 anos
designing branded enterprise experiences
Erik Roscam Abbing
•
Há 8 anos
Optimizing Organization Frameworks for Applied Design
Lynn Teo
•
Há 8 anos
The Complete A to Z Guide to Personal Branding
Placester
•
Há 8 anos
Event Experience Design - Human Interactions at Conferences
Claudia Brückner
•
Há 8 anos
Tutorial Business Model Kit - by @boardofinno
Board of Innovation
•
Há 10 anos
The Little Book of IDEO: Values
Tim Brown
•
Há 9 anos
Prototyping
Mauro Rego
•
Há 9 anos
Intro to value propositions for entrepreneurs
Eric Tachibana
•
Há 9 anos
Scrum Day 2013 - Co-Innovation and Intrapreneurship
Tobias Schimmer
•
Há 9 anos
The Essentials of Brand Strategy - General Assembly Class
Christian Vatter
•
Há 9 anos
The Complexity of Simplicity
Dan Saffer
•
Há 11 anos
Customer experience and marketing become one
Fjord
•
Há 11 anos
SDN 2010: Using Social Nodes to Design Services_Eleanor Davies
Eleanor Davies
•
Há 12 anos
My Top 10 Design Business Failures
David Sherwin
•
Há 11 anos
Fjord@MIPTV: Expanding Platforms, The Augmented City
Fjord
•
Há 11 anos
Branding In a Troubled Economy
guest1929d4
•
Há 13 anos
Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Head of Service Design at Government Digital Service
Setor
Government / Military
Site
www.martinjordan.de
Sobre
An inspiring, confident and motivated design lead with 9 years professional experience, instrumental at all stages from service design to delivery. Communicates confidently and efficiently at all levels and uses initiative to meet the highest standards. Believes in inclusive leadership and thrives in situations where can encourage and be encouraged by peers. Always striving to go the extra mile to achieve the set goal, not afraid of challenging the status quo. Eager to learn by creating while working with multidisciplinary teams in a prototype-friendly working environment and close collaboration with stakeholders. Seeking new challenges and opportunity to define, develop and promote servi...
Marcadores
service design
jobs-to-be-done
jtbd
design
design thinking
iot
internet of things
product design
services
user experience
service innovation
user needs
innovation
jobs
user-centered design
berlin
customer service
customer experience
customer jobs
research
customer development
value creation
lean
teaching
university
machines
job story
experience
apps
marketing
tools
methods and theories
products and services
workshop
frameworks
security
ethics
privacy
big data
data
ux
digital transformation
service
citizen experience
ux design
government
citizen
technology
conference
sxc15
service experience
interviews
customer insights
needs
interview
insights
qualitative research
market research
context
strategy
user research
value
product development
development
lean ux
agile
product management
product owner
connected devices
smart home
smart city
touchpoints
objects
business design
value proposition
resources
class
course
students
hardware
cognition
persona
prototype
cognitive
scenario
sense
inspiration
brand utility
tool
brand service
utility
brand communication
teaching resources
process
methodologies
input
global service jam
methods
Ver mais