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Martin Jordan

Martin Jordan

287 Seguidores
15 SlideShares 0 Painéis de recortes 287 Seguidores 20 Seguindos
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15 SlideShares 0 Painéis de recortes 287 Seguidores 20 Seguindos

Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Head of Service Design at Government Digital Service
Setor
Government / Military
Site
www.martinjordan.de
Sobre
An inspiring, confident and motivated design lead with 9 years professional experience, instrumental at all stages from service design to delivery. Communicates confidently and efficiently at all levels and uses initiative to meet the highest standards. Believes in inclusive leadership and thrives in situations where can encourage and be encouraged by peers. Always striving to go the extra mile to achieve the set goal, not afraid of challenging the status quo. Eager to learn by creating while working with multidisciplinary teams in a prototype-friendly working environment and close collaboration with stakeholders. Seeking new challenges and opportunity to define, develop and promote servi...
Detalhes do contato
Marcadores
service design jobs-to-be-done jtbd design design thinking iot internet of things product design services user experience service innovation user needs innovation jobs user-centered design berlin customer service customer experience customer jobs research customer development value creation lean teaching university machines job story experience apps marketing tools methods and theories products and services workshop frameworks security ethics privacy big data data ux digital transformation service citizen experience ux design government citizen technology conference sxc15 service experience interviews customer insights needs interview insights qualitative research market research context strategy user research value product development development lean ux agile product management product owner connected devices smart home smart city touchpoints objects business design value proposition resources class course students hardware cognition persona prototype cognitive scenario sense inspiration brand utility tool brand service utility brand communication teaching resources process methodologies input global service jam methods
Ver mais
Apresentações (15)
Ver tudo
Input: User-centred Design / Global Service Jam Berlin 2011
Há 11 anos • 2062 Visualizações
Creating meaningful experiences — re:publica XI workshop
Há 11 anos • 3905 Visualizações
This is Service Design / DMY Symposium / June 7, 2012
Há 10 anos • 5226 Visualizações
Design Toolbox — teaching design, its processes & methods
Há 9 anos • 21251 Visualizações
Apps as Machines — ThingsCon Berlin 2014
Há 8 anos • 11500 Visualizações
Apps as Machines — at FH Potsdam
Há 8 anos • 4873 Visualizações
Integrating JTBD into existing tools & frameworks / Jobs-to-be-Done Meetup Berlin #6
Há 7 anos • 9327 Visualizações
Smarter Touchpoints & Contextual Services
Há 7 anos • 2530 Visualizações
Designing products against customer jobs
Há 7 anos • 6944 Visualizações
JTBD Meetup #8: Conducting Retrospective Jobs-To-Be-Done Interviews
Há 7 anos • 5099 Visualizações
Capturing Contexts: A workshop with jobs-to-be-done tools / Service Experience Camp 2015
Há 7 anos • 10564 Visualizações
Service Design Drinks Warsaw #1 / Uncovering the job your service is hired for
Há 6 anos • 4691 Visualizações
Apps as Machines — at Hochschule Darmstadt
Há 6 anos • 1409 Visualizações
Designing for a better citizen experience / UX Camp Europe 2016
Há 6 anos • 2787 Visualizações
Data & Services / Service Lab London
Há 6 anos • 4758 Visualizações
Gostaram (43)
Ver tudo
The Innovator´s Dilemma of Innovation Labs and Corporate Accelerators
Manuel Funk • Há 6 anos
Power by Jeffrey Pfeffer - Key Takeaways
LinkedIn Riches • Há 11 anos
Conversion = value - cost + persuasion, or: How to sell the carrot
Rupert Platz • Há 6 anos
ConCon Manchester: user journeys for services
UK Government Digital Service • Há 6 anos
PolicyLab Change Cards
Policy Lab • Há 7 anos
Open Innovation in der öffentlichen Verwaltung
Frank Piller • Há 9 anos
On Things And Services - Why “Quality Products” Don ́t Create Value
Jan Schmiedgen • Há 7 anos
Customer Driven Innovation
SVPMA • Há 9 anos
10 things I wish I knew when I was 22.
Tony Clement • Há 7 anos
20 Stress-Free Ways to Declutter Your Home
Barrie Davenport • Há 7 anos
15 Business Inspiration Quotes from Mad Men
Jim MacLeod • Há 7 anos
Berlin JTBD Meetup, March 24 2015 – On JTBD Interviews
Tor Bollingmo • Há 7 anos
Things I will tell my kids if they become entrepreneurs
Laurent Haug • Há 7 anos
Royal Alberta Museum - Cynefin Framework and Polarity Management Workshop
Angie Tarasoff • Há 8 anos
Business Ecosystem Design
Jan Schmiedgen • Há 9 anos
Fishing for the Jobs to be Done - JTBD Interviewing Part 1
Andrej Balaz • Há 7 anos
Integrate everything - know everything
Markus Andrezak • Há 8 anos
Präsentation (Web)fontday 2014 – Über die Gestaltung von E-Books
Andrea Nienhaus • Há 8 anos
Designing for the Back Office – Service Design Drinks Berlin
Service Design Berlin • Há 8 anos
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman • Há 9 anos
Jobs-to-be-done, a goal-driven solution framework
Clément Génin • Há 8 anos
Spark the Change - Revealing the Self: Passion, Impact and Delight
Olaf Lewitz • Há 8 anos
Rethink Airport - Brand Experience im komplexen System
Hendrik Sommerfeldt • Há 8 anos
Citizen Experience Design, UX Lisbon
Jess McMullin • Há 8 anos
What is Means to be Strategic and Create Value (UX Strat Summit, SF 2014)
Nathan Shedroff • Há 8 anos
Midwest UX '12: Mapping the Experience
Chris Risdon • Há 10 anos
designing branded enterprise experiences
Erik Roscam Abbing • Há 8 anos
Optimizing Organization Frameworks for Applied Design
Lynn Teo • Há 8 anos
The Complete A to Z Guide to Personal Branding
Placester • Há 8 anos
Event Experience Design - Human Interactions at Conferences
Claudia Brückner • Há 8 anos
Tutorial Business Model Kit - by @boardofinno
Board of Innovation • Há 10 anos
2014 Predictions: What's in store for all of us in the 51 weeks to come (and what brands can do about it)
Leo Burnett • Há 9 anos
The Little Book of IDEO: Values
Tim Brown • Há 9 anos
Prototyping
Mauro Rego • Há 9 anos
Intro to value propositions for entrepreneurs
Eric Tachibana • Há 9 anos
Scrum Day 2013 - Co-Innovation and Intrapreneurship
Tobias Schimmer • Há 9 anos
The Essentials of Brand Strategy - General Assembly Class
Christian Vatter • Há 9 anos
The Complexity of Simplicity
Dan Saffer • Há 11 anos
Customer experience and marketing become one
Fjord • Há 11 anos
SDN 2010: Using Social Nodes to Design Services_Eleanor Davies
Eleanor Davies • Há 12 anos
My Top 10 Design Business Failures
David Sherwin • Há 11 anos
Fjord@MIPTV: Expanding Platforms, The Augmented City
Fjord • Há 11 anos
Branding In a Troubled Economy
guest1929d4 • Há 13 anos
  • Atividades
  • Sobre

Apresentações (15)
Ver tudo
Input: User-centred Design / Global Service Jam Berlin 2011
Há 11 anos • 2062 Visualizações
Creating meaningful experiences — re:publica XI workshop
Há 11 anos • 3905 Visualizações
This is Service Design / DMY Symposium / June 7, 2012
Há 10 anos • 5226 Visualizações
Design Toolbox — teaching design, its processes & methods
Há 9 anos • 21251 Visualizações
Apps as Machines — ThingsCon Berlin 2014
Há 8 anos • 11500 Visualizações
Apps as Machines — at FH Potsdam
Há 8 anos • 4873 Visualizações
Integrating JTBD into existing tools & frameworks / Jobs-to-be-Done Meetup Berlin #6
Há 7 anos • 9327 Visualizações
Smarter Touchpoints & Contextual Services
Há 7 anos • 2530 Visualizações
Designing products against customer jobs
Há 7 anos • 6944 Visualizações
JTBD Meetup #8: Conducting Retrospective Jobs-To-Be-Done Interviews
Há 7 anos • 5099 Visualizações
Capturing Contexts: A workshop with jobs-to-be-done tools / Service Experience Camp 2015
Há 7 anos • 10564 Visualizações
Service Design Drinks Warsaw #1 / Uncovering the job your service is hired for
Há 6 anos • 4691 Visualizações
Apps as Machines — at Hochschule Darmstadt
Há 6 anos • 1409 Visualizações
Designing for a better citizen experience / UX Camp Europe 2016
Há 6 anos • 2787 Visualizações
Data & Services / Service Lab London
Há 6 anos • 4758 Visualizações
Gostaram (43)
Ver tudo
The Innovator´s Dilemma of Innovation Labs and Corporate Accelerators
Manuel Funk • Há 6 anos
Power by Jeffrey Pfeffer - Key Takeaways
LinkedIn Riches • Há 11 anos
Conversion = value - cost + persuasion, or: How to sell the carrot
Rupert Platz • Há 6 anos
ConCon Manchester: user journeys for services
UK Government Digital Service • Há 6 anos
PolicyLab Change Cards
Policy Lab • Há 7 anos
Open Innovation in der öffentlichen Verwaltung
Frank Piller • Há 9 anos
On Things And Services - Why “Quality Products” Don ́t Create Value
Jan Schmiedgen • Há 7 anos
Customer Driven Innovation
SVPMA • Há 9 anos
10 things I wish I knew when I was 22.
Tony Clement • Há 7 anos
20 Stress-Free Ways to Declutter Your Home
Barrie Davenport • Há 7 anos
15 Business Inspiration Quotes from Mad Men
Jim MacLeod • Há 7 anos
Berlin JTBD Meetup, March 24 2015 – On JTBD Interviews
Tor Bollingmo • Há 7 anos
Things I will tell my kids if they become entrepreneurs
Laurent Haug • Há 7 anos
Royal Alberta Museum - Cynefin Framework and Polarity Management Workshop
Angie Tarasoff • Há 8 anos
Business Ecosystem Design
Jan Schmiedgen • Há 9 anos
Fishing for the Jobs to be Done - JTBD Interviewing Part 1
Andrej Balaz • Há 7 anos
Integrate everything - know everything
Markus Andrezak • Há 8 anos
Präsentation (Web)fontday 2014 – Über die Gestaltung von E-Books
Andrea Nienhaus • Há 8 anos
Designing for the Back Office – Service Design Drinks Berlin
Service Design Berlin • Há 8 anos
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman • Há 9 anos
Jobs-to-be-done, a goal-driven solution framework
Clément Génin • Há 8 anos
Spark the Change - Revealing the Self: Passion, Impact and Delight
Olaf Lewitz • Há 8 anos
Rethink Airport - Brand Experience im komplexen System
Hendrik Sommerfeldt • Há 8 anos
Citizen Experience Design, UX Lisbon
Jess McMullin • Há 8 anos
What is Means to be Strategic and Create Value (UX Strat Summit, SF 2014)
Nathan Shedroff • Há 8 anos
Midwest UX '12: Mapping the Experience
Chris Risdon • Há 10 anos
designing branded enterprise experiences
Erik Roscam Abbing • Há 8 anos
Optimizing Organization Frameworks for Applied Design
Lynn Teo • Há 8 anos
The Complete A to Z Guide to Personal Branding
Placester • Há 8 anos
Event Experience Design - Human Interactions at Conferences
Claudia Brückner • Há 8 anos
Tutorial Business Model Kit - by @boardofinno
Board of Innovation • Há 10 anos
2014 Predictions: What's in store for all of us in the 51 weeks to come (and what brands can do about it)
Leo Burnett • Há 9 anos
The Little Book of IDEO: Values
Tim Brown • Há 9 anos
Prototyping
Mauro Rego • Há 9 anos
Intro to value propositions for entrepreneurs
Eric Tachibana • Há 9 anos
Scrum Day 2013 - Co-Innovation and Intrapreneurship
Tobias Schimmer • Há 9 anos
The Essentials of Brand Strategy - General Assembly Class
Christian Vatter • Há 9 anos
The Complexity of Simplicity
Dan Saffer • Há 11 anos
Customer experience and marketing become one
Fjord • Há 11 anos
SDN 2010: Using Social Nodes to Design Services_Eleanor Davies
Eleanor Davies • Há 12 anos
My Top 10 Design Business Failures
David Sherwin • Há 11 anos
Fjord@MIPTV: Expanding Platforms, The Augmented City
Fjord • Há 11 anos
Branding In a Troubled Economy
guest1929d4 • Há 13 anos
Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Head of Service Design at Government Digital Service
Setor
Government / Military
Site
www.martinjordan.de
Sobre
An inspiring, confident and motivated design lead with 9 years professional experience, instrumental at all stages from service design to delivery. Communicates confidently and efficiently at all levels and uses initiative to meet the highest standards. Believes in inclusive leadership and thrives in situations where can encourage and be encouraged by peers. Always striving to go the extra mile to achieve the set goal, not afraid of challenging the status quo. Eager to learn by creating while working with multidisciplinary teams in a prototype-friendly working environment and close collaboration with stakeholders. Seeking new challenges and opportunity to define, develop and promote servi...
Detalhes do contato
Marcadores
service design jobs-to-be-done jtbd design design thinking iot internet of things product design services user experience service innovation user needs innovation jobs user-centered design berlin customer service customer experience customer jobs research customer development value creation lean teaching university machines job story experience apps marketing tools methods and theories products and services workshop frameworks security ethics privacy big data data ux digital transformation service citizen experience ux design government citizen technology conference sxc15 service experience interviews customer insights needs interview insights qualitative research market research context strategy user research value product development development lean ux agile product management product owner connected devices smart home smart city touchpoints objects business design value proposition resources class course students hardware cognition persona prototype cognitive scenario sense inspiration brand utility tool brand service utility brand communication teaching resources process methodologies input global service jam methods
Ver mais

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