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1 de 7
Assignment and Activity
1. Objective : To help you appreciate the various dimensions of quality
and relate it to your real life scenario.
2. This assignment involves you to select a product or service from your
existing industry or institution.
3. If you are a student or non-employed, then choose a product or
service that you understand very well or use very often.
4. Study that product or service and identify the eight dimensions of
quality for that product/service and write it down in the template as in
the following pages.
All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 1
Assignment and Activity
5. Be creative and add as much non-confidential information (Images,
etc) as you can. If you wish to compile your assignment as a video
instead of PPT that will be great too.
6. Submission Procedure :
1. Upload it as PPT or Video in any socially shareable sites such
as Slideshare/Youtube/Vimeo/Facebook.
2. Share the link in the Course Feed and request for views and
comments of co-learners
All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 2
Assignment and Activity
7. Grading and Evaluation:
1. Good News: This assignment does not involve any
credit/marks. But I would recommend you to attempt this
assignment to gain maximum from this course.
2. Evaluation is qualitative. You will learn when you create your
own and also when you review what others are sharing and
share your views in Course Feed discussions.
7. Submission Deadline: In order to keep the group together and we
will encourage to submit assignment before 2nd
Feb.
All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 3
Dimensions of Quality
All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 4
Gain from the Power of Lean Six Sigma – MOOC
By Nilakantasrinivasan
Assignment Submission of : Prabhat Kumar Verma_
Product or Service Selected :
All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 5
Online Advertisement network.
Performance
Features
Conformance
Dimensions of Quality
Reliability
All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 6
Responsive time of Ad in site
Meeting with Product people for better business
Client should get a perfect report
Advertisement should come with exact search
matching
Graphics of advertisement section will match with
competitive market
Contents of advertisement match with location specific
Response time of advertisement should be lesser and user
should get exact match as he required.
Experience
Aesthetics
Dimensions of Quality
Durability
Service
All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 7
Clients should get their contents impression with exact number of
time as they buy.
Good advertisement contents .
Provide all reports to client regarding their contents
impression, view and click
Ready to resolve issue raise by any user or product people
Keeping the quality of advertisement and their content
Enhancing the product as per product owner.
Supportive environment
All team member should have technical excelence.

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Assignment Lean six sigma

  • 1. Assignment and Activity 1. Objective : To help you appreciate the various dimensions of quality and relate it to your real life scenario. 2. This assignment involves you to select a product or service from your existing industry or institution. 3. If you are a student or non-employed, then choose a product or service that you understand very well or use very often. 4. Study that product or service and identify the eight dimensions of quality for that product/service and write it down in the template as in the following pages. All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 1
  • 2. Assignment and Activity 5. Be creative and add as much non-confidential information (Images, etc) as you can. If you wish to compile your assignment as a video instead of PPT that will be great too. 6. Submission Procedure : 1. Upload it as PPT or Video in any socially shareable sites such as Slideshare/Youtube/Vimeo/Facebook. 2. Share the link in the Course Feed and request for views and comments of co-learners All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 2
  • 3. Assignment and Activity 7. Grading and Evaluation: 1. Good News: This assignment does not involve any credit/marks. But I would recommend you to attempt this assignment to gain maximum from this course. 2. Evaluation is qualitative. You will learn when you create your own and also when you review what others are sharing and share your views in Course Feed discussions. 7. Submission Deadline: In order to keep the group together and we will encourage to submit assignment before 2nd Feb. All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 3
  • 4. Dimensions of Quality All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 4 Gain from the Power of Lean Six Sigma – MOOC By Nilakantasrinivasan Assignment Submission of : Prabhat Kumar Verma_
  • 5. Product or Service Selected : All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 5 Online Advertisement network.
  • 6. Performance Features Conformance Dimensions of Quality Reliability All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 6 Responsive time of Ad in site Meeting with Product people for better business Client should get a perfect report Advertisement should come with exact search matching Graphics of advertisement section will match with competitive market Contents of advertisement match with location specific Response time of advertisement should be lesser and user should get exact match as he required.
  • 7. Experience Aesthetics Dimensions of Quality Durability Service All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 7 Clients should get their contents impression with exact number of time as they buy. Good advertisement contents . Provide all reports to client regarding their contents impression, view and click Ready to resolve issue raise by any user or product people Keeping the quality of advertisement and their content Enhancing the product as per product owner. Supportive environment All team member should have technical excelence.