SlideShare uma empresa Scribd logo
1 de 43
Your company is to build a single span
bridge using Lego bricks. The span of the
bridge is 90 cm and the centre point must
be at least 10 cm higher than the base
 Bridge must be self-standing and stable
enough to be measured
 Time is of the essence to the client and to
your company


2
3






Strong opinions
Each is partly right
All were wrong
Not one of them saw the elephant
The moral of the story from a project
management perspective…
› Many experience or read about an aspect or

element of project management and think they
know it ALL
› Accidental Project Managers are out there in
great numbers
4








Constant
communication across
organizational
boundaries
Many people
involved, across
several functional
areas
Sequenced events
Goal oriented
Has an end product or
service

Multiple priorities
 Complex and
numerous activities
 Unique, one-time set
of events
 Deadlines
 Start and end dates
 Identifiable
stakeholders
 Limited resources and
budget


5


A task or set of work assignments may be
done by one or more persons using a simple
“to do” list



A task become a project when the
characteristics of a project begin to
dominate and overwhelm individuals
› Unable to meet deadlines, budgets and

corporate expectations

6


Project management is a method
and/or set of techniques based on the
accepted principles of management
used for planning, estimating and
controlling work activities to reach a
desired result on time, within budget,
and according to the project
specifications

7
Tools/techniques
 Processes and methodology
 More than time, cost and scope
 Hard and soft skills
 A discipline evolving towards a
profession


8


Hard and soft skills
› Technical aspects of project management
› Interpersonal skills
 Influence
 Politicking
 Negotiation

9
 Projects

and project
management are about people
and teamwork
› Who does what?
› Who takes what risk?
› Who else is involved or

interested/affected?

10


Lack of a common understanding on the
question “What is project
management???”
› Managing stakeholders, expectations,

teams, projects, uncertainty
› Measuring project management results
› Methodology issues

11
Improve project/program/firm
performance as measured by efficiency,
effectiveness
 Competitive advantage through
competency
 Be more “Successful”


12
Proactive vs. reactive
 Root out ill-conceived, directionless
projects
 Increase visibility by providing roadmaps


13
Project
National
Non Industrial

International
Industrial

Non Conventional High Tech Conventional Low Tech
Mega Major Medium Mini
Grass Root Expansion Modification
Normal Crash Disaster
DEFINE

PLAN

ORGANIZE

CONTROL

State the
Problem

Identify
project
activities

Determine
Personnel
Needs

Define
Management
Style

Obtain
Client
Acceptance

Estimate
time and
cost
Sequence
Project
Activities

Recruit
Project
Manger
Recruit
Project Team

Establish
Control Tools

Install
Deliverables

Determine
Preliminary
Resources

Identify
Critical
Activities

Organize
Project Team

Review
Project
Schedule

Issue Final
Report

Identify
Assumptions
and Risks

Write
Project
Proposal

Assign Work
Packages

Issue Change
Orders

Conduct PostImplementation
Audit

Identify
Project
Goals
List the
Objectives

Project overview

WBS
Project network
Critical Path

Recruit Criteria
Define Work packages
Assign Work Packages

Prepare
Status Reports

CLOSE

Document the
Project

Variance Reports
Final Report
Status Reports
Audit Reports
Staff Allocation Reports
16
State the problem
 Develop project goal
 Develop project objectives
 Identify assumptions and risks
 Identify stakeholders
 Criteria for project success
 Project Charter/overview document


17


Specific questions must be asked before a
project begins:
› What is the problem and what are the

opportunities?
› Do we really need the project?


If these questions can not be answered,
then:
› Pick the wrong project
› The project will probably not succeed
18


Document the need and the benefits to the
organization for undertaking the project
› Short, crisp and to the point
› Descriptor for those who although not directly

involved on the project team are indirectly
involved in supporting the project
› A need that must be addressed
 New product, service, process, facility, or system
 It may involve opening a new market

19


A statement of purpose and direction
helps to direct the course of the project
effort
› Initiates the project
› Serves as a point of reference for settling

disputes and misunderstandings
› Clarifies expectations
› Helps in justifying requests for resources

20
Action oriented
 Short and simple
 Understandable


› Prepare and launch the International Space

Station on April 21, 2000, from Cape Canaveral,
Florida
› Connect France and England via a covered
tunnel and railway under the English Channel,
facility to be opened to traffic no later than
September, 1996

21


Design and complete pilot testing by
March 2002, a product accounting
software package that performs basic
financial analyses for the company



Obtain a ISO Certification by spring, 2004

22


Objectives represent major components
or milestones
› Objectives are sub-goals

Roadmap to aid decision makers
understand the purpose of the project
 Basis for determining project time line
and resource requirements
 To achieve the goal all objectives must
be realized


23
Project expectations:
 Project on time
 Within budget
 According to specifications
 Happy client

24






Each objective will have its own risks and
assumptions
Helps think through the project process and
issues associated with execution
Identifies resource needs and issues
involving resource availability
Identifies potential delays and the impact
of these delays
Potential cost overruns can be predicted
and resolved
25
Risk

Probability

Impact

Owner

Response
Plan

Monitoring
Schedule

26


Individual or organisations actively involved
in the project or directly or indirectly
affected by its execution or results
› Roles must be identified at the start of the

project
› Needs and expectations must be
communicated and influenced in a positive and
constructive manner so that the project will be
success for all

27







Owner, Contractor, Consultant (in-house
and outside)
Sub-consultants, Subcontractors
Suppliers (Vendors)
Trade unions
End users
Operators

28


Factors within a Project Manager‟s sphere
of responsibility, but which he or she has no
formal control or authority over:
›
›
›
›
›
›
›

Corporate interests
Operating priorities
Financial interests
Government interests and actions
Public interests
Economic conditions
Social priorities
29


Factors within a Project Manager‟s sphere
of responsibility, but which he or she has no
formal control or authority over:
›
›
›
›
›
›
›

Corporate interests
Operating priorities
Financial interests
Government interests and actions
Public interests
Economic conditions
Social priorities
30


How to find them?
› Ask who will decide on the success of your

project



How to involve them?
› Ask for (appropriate) advice
› Get their buy-in to project plans

31


How to work with them?
› Active listening
› Understand their interests and needs
› Keep everyone informed



How to keep them on side?
› Respond to concerns
› Manage expectations and make

adjustments

32
Defining and maintaining the integrity of a project
Development of Project execution plan
Organization for execution of plan
Setting targets and development of systems and
procedures for accomplishment of project objectives
 Negotiation for commitments
 Direction, coordination and control of project activities
 Contract Management
 Non-human resource management including finance.
 Projecting and problem solving
 Man management
 Satisfaction of customer, Government and public.
 Achievement of project objectives, cash surplus and
higher productivity.






Project Selection:
› Cost Benefit Analysis and
› Risk and Sensitivity Analysis



Project Execution Planning Techniques:
› Work Breakdown Structure (WBS)
› Project Execution Plan (PEP)

› Project Responsibility Matrix
› Project Management Manual


Project Scheduling and Coordinating
techniques:
› Bar Charts
› Life Cycle Curves
› Line of Balance (LOB)and
› Network Techniques



Project progress Monitoring Techniques:
› Progress Measurement techniques
› Performance Monitoring techniques

› Updating, reviewing and reporting

techniques


Project Cost and Productivity Control
Techniques:
› Productivity Budgeting technique
› Value Engineering
› Cost Control / WBS



Project Communication and Cleanup
Technique:
› Control Room and
› Computerized information System
Conception Phase
2. Definition Phase
3. Planning and Organizing Phase
4. Implementation Phase
5. Project Clean-up Phase
1.


Project Idea Generation:
› Non-Utilization of Available Funds
› Unutilized Plant Capacity

› Unutilized Expertise
› Unfulfilled Aspirations
› Other Sources of Scouting for Project Ideas


An All important phase that give shape
to a project














Raw Materials
Plant Size and Capacity
Location and Size
Technology / Process Selection
Project Layout
Plant and machinery
Electrical and Instrumentation Work
Civil Engineering /Construction
Utilities – Fuel, Power, and Water
Manpower and Organizational Pattern
Financial Analysis.
Implementation Schedule
This Phase involves the Preparation of documents such
as „Project Execution Plan’ That Includes:
Project Infrastructure and enabling services
System Design and Basic Engineering
Organization and Manpower
Schedules and Budgets
Licensing and Government Clearances
Finance
Systems and Procedures
Identification of Project Manger
Design Basis, general conditions for purchase and
contracts
10. Site preparation and Investigations
11. Construction Resource and material
12. Work Packaging
1.
2.
3.
4.
5.
6.
7.
8.
9.






This Phase is of a hectic activity for a project
Involves lots of Coordination of different
agencies
Requires constant Monitoring and follow-up
for both quantity as well as quality.
Needs tactful and high pressure
management
This phase includes Detailed Engineering,
Ordering, Delivery, Construction and
Erection, Start-up.








This marks the winding up of the project
Drawings, documents, files, Operation and
maintenance manuals are catalogued and
handed over to customer.
Acceptance Test / Test or Trial runs /
Certification and Handing over the facility
to Operations people.
Re-deployment of the Project Work Force .
Closing of the Accounts by preparation of
the final bill and payment of amounts due.

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10 me667 chap1 project management

  • 1.
  • 2. Your company is to build a single span bridge using Lego bricks. The span of the bridge is 90 cm and the centre point must be at least 10 cm higher than the base  Bridge must be self-standing and stable enough to be measured  Time is of the essence to the client and to your company  2
  • 3. 3
  • 4.      Strong opinions Each is partly right All were wrong Not one of them saw the elephant The moral of the story from a project management perspective… › Many experience or read about an aspect or element of project management and think they know it ALL › Accidental Project Managers are out there in great numbers 4
  • 5.      Constant communication across organizational boundaries Many people involved, across several functional areas Sequenced events Goal oriented Has an end product or service Multiple priorities  Complex and numerous activities  Unique, one-time set of events  Deadlines  Start and end dates  Identifiable stakeholders  Limited resources and budget  5
  • 6.  A task or set of work assignments may be done by one or more persons using a simple “to do” list  A task become a project when the characteristics of a project begin to dominate and overwhelm individuals › Unable to meet deadlines, budgets and corporate expectations 6
  • 7.  Project management is a method and/or set of techniques based on the accepted principles of management used for planning, estimating and controlling work activities to reach a desired result on time, within budget, and according to the project specifications 7
  • 8. Tools/techniques  Processes and methodology  More than time, cost and scope  Hard and soft skills  A discipline evolving towards a profession  8
  • 9.  Hard and soft skills › Technical aspects of project management › Interpersonal skills  Influence  Politicking  Negotiation 9
  • 10.  Projects and project management are about people and teamwork › Who does what? › Who takes what risk? › Who else is involved or interested/affected? 10
  • 11.  Lack of a common understanding on the question “What is project management???” › Managing stakeholders, expectations, teams, projects, uncertainty › Measuring project management results › Methodology issues 11
  • 12. Improve project/program/firm performance as measured by efficiency, effectiveness  Competitive advantage through competency  Be more “Successful”  12
  • 13. Proactive vs. reactive  Root out ill-conceived, directionless projects  Increase visibility by providing roadmaps  13
  • 14. Project National Non Industrial International Industrial Non Conventional High Tech Conventional Low Tech Mega Major Medium Mini Grass Root Expansion Modification Normal Crash Disaster
  • 15.
  • 16. DEFINE PLAN ORGANIZE CONTROL State the Problem Identify project activities Determine Personnel Needs Define Management Style Obtain Client Acceptance Estimate time and cost Sequence Project Activities Recruit Project Manger Recruit Project Team Establish Control Tools Install Deliverables Determine Preliminary Resources Identify Critical Activities Organize Project Team Review Project Schedule Issue Final Report Identify Assumptions and Risks Write Project Proposal Assign Work Packages Issue Change Orders Conduct PostImplementation Audit Identify Project Goals List the Objectives Project overview WBS Project network Critical Path Recruit Criteria Define Work packages Assign Work Packages Prepare Status Reports CLOSE Document the Project Variance Reports Final Report Status Reports Audit Reports Staff Allocation Reports 16
  • 17. State the problem  Develop project goal  Develop project objectives  Identify assumptions and risks  Identify stakeholders  Criteria for project success  Project Charter/overview document  17
  • 18.  Specific questions must be asked before a project begins: › What is the problem and what are the opportunities? › Do we really need the project?  If these questions can not be answered, then: › Pick the wrong project › The project will probably not succeed 18
  • 19.  Document the need and the benefits to the organization for undertaking the project › Short, crisp and to the point › Descriptor for those who although not directly involved on the project team are indirectly involved in supporting the project › A need that must be addressed  New product, service, process, facility, or system  It may involve opening a new market 19
  • 20.  A statement of purpose and direction helps to direct the course of the project effort › Initiates the project › Serves as a point of reference for settling disputes and misunderstandings › Clarifies expectations › Helps in justifying requests for resources 20
  • 21. Action oriented  Short and simple  Understandable  › Prepare and launch the International Space Station on April 21, 2000, from Cape Canaveral, Florida › Connect France and England via a covered tunnel and railway under the English Channel, facility to be opened to traffic no later than September, 1996 21
  • 22.  Design and complete pilot testing by March 2002, a product accounting software package that performs basic financial analyses for the company  Obtain a ISO Certification by spring, 2004 22
  • 23.  Objectives represent major components or milestones › Objectives are sub-goals Roadmap to aid decision makers understand the purpose of the project  Basis for determining project time line and resource requirements  To achieve the goal all objectives must be realized  23
  • 24. Project expectations:  Project on time  Within budget  According to specifications  Happy client 24
  • 25.      Each objective will have its own risks and assumptions Helps think through the project process and issues associated with execution Identifies resource needs and issues involving resource availability Identifies potential delays and the impact of these delays Potential cost overruns can be predicted and resolved 25
  • 27.  Individual or organisations actively involved in the project or directly or indirectly affected by its execution or results › Roles must be identified at the start of the project › Needs and expectations must be communicated and influenced in a positive and constructive manner so that the project will be success for all 27
  • 28.       Owner, Contractor, Consultant (in-house and outside) Sub-consultants, Subcontractors Suppliers (Vendors) Trade unions End users Operators 28
  • 29.  Factors within a Project Manager‟s sphere of responsibility, but which he or she has no formal control or authority over: › › › › › › › Corporate interests Operating priorities Financial interests Government interests and actions Public interests Economic conditions Social priorities 29
  • 30.  Factors within a Project Manager‟s sphere of responsibility, but which he or she has no formal control or authority over: › › › › › › › Corporate interests Operating priorities Financial interests Government interests and actions Public interests Economic conditions Social priorities 30
  • 31.  How to find them? › Ask who will decide on the success of your project  How to involve them? › Ask for (appropriate) advice › Get their buy-in to project plans 31
  • 32.  How to work with them? › Active listening › Understand their interests and needs › Keep everyone informed  How to keep them on side? › Respond to concerns › Manage expectations and make adjustments 32
  • 33. Defining and maintaining the integrity of a project Development of Project execution plan Organization for execution of plan Setting targets and development of systems and procedures for accomplishment of project objectives  Negotiation for commitments  Direction, coordination and control of project activities  Contract Management  Non-human resource management including finance.  Projecting and problem solving  Man management  Satisfaction of customer, Government and public.  Achievement of project objectives, cash surplus and higher productivity.    
  • 34.  Project Selection: › Cost Benefit Analysis and › Risk and Sensitivity Analysis  Project Execution Planning Techniques: › Work Breakdown Structure (WBS) › Project Execution Plan (PEP) › Project Responsibility Matrix › Project Management Manual
  • 35.  Project Scheduling and Coordinating techniques: › Bar Charts › Life Cycle Curves › Line of Balance (LOB)and › Network Techniques  Project progress Monitoring Techniques: › Progress Measurement techniques › Performance Monitoring techniques › Updating, reviewing and reporting techniques
  • 36.  Project Cost and Productivity Control Techniques: › Productivity Budgeting technique › Value Engineering › Cost Control / WBS  Project Communication and Cleanup Technique: › Control Room and › Computerized information System
  • 37. Conception Phase 2. Definition Phase 3. Planning and Organizing Phase 4. Implementation Phase 5. Project Clean-up Phase 1.
  • 38.  Project Idea Generation: › Non-Utilization of Available Funds › Unutilized Plant Capacity › Unutilized Expertise › Unfulfilled Aspirations › Other Sources of Scouting for Project Ideas  An All important phase that give shape to a project
  • 39.
  • 40.             Raw Materials Plant Size and Capacity Location and Size Technology / Process Selection Project Layout Plant and machinery Electrical and Instrumentation Work Civil Engineering /Construction Utilities – Fuel, Power, and Water Manpower and Organizational Pattern Financial Analysis. Implementation Schedule
  • 41. This Phase involves the Preparation of documents such as „Project Execution Plan’ That Includes: Project Infrastructure and enabling services System Design and Basic Engineering Organization and Manpower Schedules and Budgets Licensing and Government Clearances Finance Systems and Procedures Identification of Project Manger Design Basis, general conditions for purchase and contracts 10. Site preparation and Investigations 11. Construction Resource and material 12. Work Packaging 1. 2. 3. 4. 5. 6. 7. 8. 9.
  • 42.      This Phase is of a hectic activity for a project Involves lots of Coordination of different agencies Requires constant Monitoring and follow-up for both quantity as well as quality. Needs tactful and high pressure management This phase includes Detailed Engineering, Ordering, Delivery, Construction and Erection, Start-up.
  • 43.      This marks the winding up of the project Drawings, documents, files, Operation and maintenance manuals are catalogued and handed over to customer. Acceptance Test / Test or Trial runs / Certification and Handing over the facility to Operations people. Re-deployment of the Project Work Force . Closing of the Accounts by preparation of the final bill and payment of amounts due.