Delivering Cloud Productivity as a Service
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This document discusses how cloud computing services like Software as a Service (SaaS) can help organizations reduce costs and increase productivity and mobility. It provides examples of companies like Energizer Holdings and Scripps Networks Interactive that have realized significant savings and benefits from migrating to Microsoft cloud services like Office 365, Exchange Online, and Dynamics CRM Online. The document encourages attendees to partner with a Microsoft cloud solutions provider to develop a cloud strategy and learn more about Microsoft's cloud computing offerings.
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Delivering Cloud Productivity as a Service
- 2. “I’VE BEEN ABLE TO PROVIDE EQUAL OR BETTER EMAIL SERVICE AT A MUCH LOWER COST. WE’RE LOOKING AT A $250,000 ANNUAL SAVINGS FROM ELIMINATING NOTES.” Steve Whitelam Director of Information Technology, Global Shared Services, Godiva Chocolatier Slide 3
- 3. WHAT CONSTITUTES CLOUD COMPUTING? SOFTWARE AS A SERVICE PLATFORM AS A SERVICE INFRASTRUCTURE AS A SERVICE
- 4. WHAT IS SOFTWARE AS A SERVICE (SAAS)?
- 5. SOFTWARE TODAY SOFTWARE AS A SERVICE SOFTWARE AS A SERVICE IT’S ALL ABOUT PRODUCTIVITY CAPEX APPLICATIONS PURCHASED AND RUN LOCALLY ON THE CLIENT ONE-TO-ONE MODEL PHYSICAL DEPLOYMENTS REQUIRED DISTRIBUTED SOFTWARE UPDATES USER BASED OPEX FINISHED APPLICATIONS DELIVERED AND CONSUMED VIA THE WEB ONE–TO-MANY MODEL RAPID ROLL-OUT VIA WEB AUTOMATIC SOFTWARE UPDATES USAGE BASED
- 6. WHY CONSIDER SAAS? REDUCED COSTS MORE MOBILITY EASY TO IMPLEMENT AGILITY HIGHLY AUTOMATED END USER PRODUCTIVITY
- 7. SAAS OFFERINGS FROM <CLOUD PARTNER NAME> AND MICROSOFT Enterprise Class Software Delivered Via Subscription Services Hosted by Microsoft and Sold With Partners
- 8. CLOUD PRODUCTIVITY VISION BUSINESS INTELLIGENCE ENTERPRISE CONTENT MANAGEMENT COLLABORATION ENTERPRISE SEARCH Best Productivity Experience Across PC, Phone, and Browser On-premises Online The Cloud on Your Terms UNIFIED COMMUNICATIONS
- 9. OFFICE 365 Bringing Together Cloud Versions of Microsoft’s Most Trusted Communications and Collaboration Products with the Latest Version of Our Desktop Suite • • • • • • • • • • •
- 10. MICROSOFT DYNAMICS CRM ONLINE FAMILIAR EXPERIENCE • Easy to Learn & Use • Browser, Outlook or Phone • Get Data On-the-Go • Increased Productivity INSTANT ONLINE ACCESS • Rapid Deployment • Accessible Anywhere • Try Before You Buy • Real-Time Sales Insight BETTER VALUE • Get More for Less • Low Up-Front Cost • Managed by Microsoft • 99.9% Uptime SLA $ Full Functionality of Microsoft Dynamics CRM • Sales, Marketing, Service, Workflow, and Business Intelligence All New Microsoft Dynamics CRM 2011 Features Have Cloud Symmetry • Server-Side Code, SRS Reports, Data Migration, Web Portals
- 11. HELP MANAGE & SECURE PCS ANYWHERE • Introducing Windows InTune • Simple Web-Based Administration Console Protect PCs from malware Manage updates Proactively monitor PCs Provide remote assistance Inventory hardware and software Set security policies Enable a Mobile Workforce • Users can be managed from the office, branch office, or on the road • IT and partners can work from anywhere too MORE MOBILITY HIGHLY AUTOMATED END USER PRODUCTIVITY
- 12. BUSINESSES ARE EMBRACING CLOUD PRODUCTIVITY
- 14. THE SITUATION 81 LOCATIONS, MOST WITH PBX MOBILE USERS, MULTIPLE PHONES PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX PBX
- 15. THE SOLUTION VOICE, MESSAGING, CONFERENCING IN ONE CONSOLIDATED VOIP SOLUTION, FOLLOWS WORKERS ANYWHERE
- 16. THE BENEFITS “The enhanced voice capabilities simplify everything, cost less, and give people more functionality. I don’t see a downside.” John Tschannen, Director of IT and User Services REDUCED MAINTENANCE WITH FEWER SYSTEMS TO MANAGE REDUCED COST BY CONSOLIDATING PBX HARDWARE INCREASED WORKER MOBILITY WITH VOIP INCREASED WORKER PRODUCTIVITY WITH RICH NEW FEATURES
- 18. THE SITUATION When SNI split off from its parent company, IT staff had a very short time to build an infrastructure to support critical messaging services. ?
- 19. THE SOLUTION In just 3 weekends, SNI migrated 2000 employees to Microsoft Exchange Online, and is taking advantage of other online services to simplify document sharing and speed internal communications.
- 20. THE BENEFITS “Microsoft takes care of the technical issues. Our staff is free to focus on developing new services that make our company more competitive.” Siva Akurati, Director, Strategic Sourcing and Vendor Management THREE-WEEKEND MIGRATION $475,000 ONE-TIME SAVINGS, $500,000 ANNUAL SAVINGS EASIER ACCESS FOR REMOTE WORKERS PAY-AS-YOU-GO SUBSCRIPTION MODEL MORE TIME TO FOCUS ON DEVELOPING COMPETITIVE IT SERVICES
- 22. NEXT STEPS
- 23. PARTNER WITH A TRUSTED ADVISOR PARTNER WITH SOMEONE WHO: Understands your industry and your business Has IT Expertise and Competencies Can create the right IT solution for your business Lets you focus on what matters most, your business 1 2 3 4 A MICROSOFT PARTNER LIKE <CLOUD PARTNER NAME> CAN HELP YOU GET STARTED TODAY!
- 24. NEXT STEPS LEARN MORE AT OUR WEBSITE: <Insert your web address> VISIT THE MICROSOFT CLOUD POWER WEBSITE: www. microsoft.com/cloud LET US ASSIST YOU WITH YOUR CLOUD STRATEGY: <Insert your contact information> 1 2 3
- 25. LEARN MORE ABOUT MICROSOFT CLOUD OFFERINGS MICROSOFT OFFICE 365® http://www.office365.com MICROSOFT DYNAMICS® CRM ONLINE http://crm.dynamics.com WINDOWS AZURE http://www.windowsazure.com SYSTEM CENTER http://www.microsoft.com/systemcenter WINDOWS SERVER HYPER-V http://www.microsoft.com/hyperv SQL AZURE http://www.sqlazure.com MICROSOFT WINDOWS INTUNE® http://www.microsoft.com/online/windows-intune
Notas do Editor
- The purpose of this deck to communicate: What is SaaS (Software as a Service)? Within that context what is the Productivity as a Service? (Productivity Cloud Solutions from Microsoft and a Partner) The ideal scenarios for and benefits of Cloud Productivity MSFT / Partner Cloud Productivity SolutionsProof points and Demo examples
- What constitutes Cloud Computing?Infrastructure as a Service (IaaS) is a model for provisioning hardware (compute, storage, networking, etc...) to the end user where management of the underlying fabric is controlled by the provider, but the end user maintains control of the operating system and applications installed within. This system usually includes a metered-by use cost model and allows the end user to expand/contract their use of the infrastructure as needed, usually via self-service portals. Examples include: FastHosts, Go Daddy, Rackspace, Amazon EC2, vCloud Express Services (e.g., BlueLock, Hosting.Com, Melboure IT, Terremark), private clouds deployed/managed by IT as service to business units (internalIT’s end-customers), Azure Service with the VM RolePlatform as a Service(PaaS) is a model for delivering complete development platforms as a cloud service. PaaS offerings facilitate development, testing, deployment and on-going maintenance of applications without the cost of buying the underlying infrastructure and software environments. Examples include: Microsoft Azure Platform, Google App Engine, VMforce.comSoftware as a Service (SaaS) is a model where an application is delivered over the Internet and customers pay on a per-use basis. It is the most common form of cloud computing delivered today. Examples include: Business Productivity Online Suite (now Office 365), Salesforce.com, Hosted Exchange, Salesforce.com
- Software as a Service (SaaS) is a model where an application is delivered over the Internet and customers pay on a per-use basis. It is the most common form of cloud computing delivered today. Finished – Today’s applications are installed locally and purchased per machine.SaaS follow a user wherever he or she goes and are paid by subscription.Deployment – Today’s software requires time-consumingdeployment to physical machines. SaaS can be rolled out via the web.1:Many – Today’s software is attached to the machine its installed on. SaaS can serve many machineUpdates – Today’s software requires updating of individual machines. SaaS updates automatically in the cloud.CAPEX/OPEX – Today’s software is often incurred as a capital expense. SaaS can be shifted to an operational expense.Usage – Today’s software is allocated per machine or user. SaaS can be measured by overall usage.
- Reduce Costs – ongoing IT operational costs and capital investment costs (servers, IT equipment) reduced, cloud technology is paid incrementally, saving organization moneyAgility- No longer having to worry about constant server updates and other computing issues, organizations will be free to concentrate on innovation. More Mobility - Employees can access information wherever they are, rather than having to remain at their desksHighly Automated – No longer do you need to worry about keeping software up to dateEasy Implementation: Without the need to purchase hardware, software licenses or implementation services, a company can get its cloud-computing arrangement off the ground in record time — and for a fraction of the cost of an on-premises solutionEnd-User Productivity: Extend productivity to all users
- <Cloud Partner Name> and Microsoft have many offerings in software as a service today. Microsoft® Office 365, the next generation of Business Productivity Online Suite,delivers the power of cloud productivity to businesses of all sizes, helping to save time, money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer – all backed by the robust security and guaranteed reliability you expect from a world-class service provider.In addition, we have Dynamics CRM for customer relationship management from the cloud and InTune to simplifies how businesses manage and secure PCs using Windows cloud services and Windows 7—so your computers and users can operate at peak performance, from virtually anywhere.. All are finished services that can help you focus on your core business goals.
- There are really three things that we believe separates Microsoft’s solutions from every other competitor in this space, and why we think you should bet on Microsoft for productivity.1. Microsoft is focused on providing the best productivity experience across the PC, the phone, and the browser. Take any competitor in this space—some of them focus on the PC and they have no browser and no phone story. Some of them are completely browser-based. They have no rich client and they have no phone. Microsoft believes that your users, and you as users, really do want to use the PC, the phone, and the browser in your daily world. You want to be able to get to your email, no matter what device you’re using. You want to be able to get to your Office documents, no matter what device you’re using. And Microsoft is making that possible with Office 2010, SharePoint 2010, Exchange 2010. Work on your documents, and when someone touches it in the browser, they don’t clobber all of the things that someone did in the rich client. Microsoft also round-trip the Office documents from the PC, to the phone, to the browser, and back, and nobody else does that. Your investment in Office documents is huge; you do not want to lose that.2. With these Productivity Solutions we give you the cloud on your terms. We don’t give you a technology ultimatum where you must move to the cloud to use Microsoft’s technology. You can have it on your terms. What does that mean? It means that if you’re like Starbucks, you may continue to use Microsoft technology in your headquarters operation on-premises. But Starbucks has rolled out 18,000 laptops to all of their cafes in the United States. Those 18,000 laptops are running Windows 7. And those 18,000 laptops are using Exchange Online and SharePoint Online. And it’s integrated in with their headquarters operations. So you can send email to anyone in the company. But the 18,000 new users, who’ve never had our technology before, now are using our cloud, and the rest of corporate headquarters are actually using the traditional on-premises technology. Microsoft hasother customers like Coca-Cola Enterprises, who’s gone 100 percent to the cloud and they’re not using any servers when it comes to Exchange and SharePoint. And so you can have the cloud on your terms. We believe that is very, very important, and we’re dedicated to helping you think about how to use the cloud in the most effective way.3. Finally, Microsoft has the broadest vision for what productivity actually is. Productivity is not about desktop documents. It’s not about word processing and spreadsheets. That was twenty years ago. Microsoft believes modern productivity combines the things you see at the bottom of this slide in a very seamless experience and we agree.Enterprise Search: Modern productivity means enterprise search, great people search, finding people inside your company.Collaboration: It means great collaborationECM: It means enterprise content management. Why do you have different publishing systems for your intranet, and your extranet, and your Internet? You want people to use the office tools they’re familiar with and integrate those with your single enterprise content management system.BI: Self-service BI. Excel, SharePoint, and SQL Server. Making it incredibly easy for you to visualize data, democratize data within your organization. This also includes cloud-based customer relationship management solutions, integrated in your everyday productivity tools.UC: And of course modern productivity means unified communications.No other company takes this broad of view of what productivity means.
- Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping to save time, money and free up valued resources. Union combines the familiar Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer – all backed by the robust security and guaranteed reliability you expect from a world-class service provider.Microsoft Office 365 Includes:Microsoft® Office Professional PlusThe world’s leading productivity tool now seamlessly connected and delivered with cloud services – for the best productivity experience across the PC, Phone and Browser.Exchange OnlineCloud-based email, calendar and contacts with always-up-to-date protection from viruses and spam.SharePoint OnlineCloud-based service for creating sites to connect colleagues, partners and customers.Lync OnlineCloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing. Key Benefits:Anywhere-access to email, documents, contacts, and calendars on nearly any device Work seamlessly with Microsoft Office and the other programs your users already count on everydayBusiness-class features including IT-level phone support, guaranteed 99.9% uptime, geo-redundancy, and disaster recoveryPay-as-you-go pricing options which give you predictability and flexibility for all or part of your organizationLatest version of Business Productivity Online Suite (BPOS), which has millions of business users today
- Microsoft Dynamics CRM Online has been available in the US and Canada since April 2008. In fact there have already been 5 service release updates since it launched with the latest in May of this year. Microsoft Dynamics CRM Online will go global (40 markets / 41 languages) in Q1 calendar year 2011 based on the new Microsoft Dynamics CRM 2011 product. One important benefit of CRM Online is that it will always contains the latest features and updates available because we always deliver to our cloud service first. On this slide we’ve broken up the primary benefits into 3 areas: Instant Online Access, Familiar Outlook Experience and Better Value.CRM Online you get the benefits of the Cloud in terms of rapid set up and deployment, anywhere access, and predictable pricing. You get Enterprise class CRM software, that’s easier to learn and use.It works across the PC, Phone and Browser and has a lower TCO than our competitors.Here’s some more details about the service. It’s important to note that CRM Online includes the full functionality of our on-premise CRM software. It isn’t a paired down version with restricted features or capabilities. And in fact with CRM 2011 we’ll have full cloud symmetry as it relates to not just feature parity but also the ability to support things like server-side code, SRS reports, Data migration and Web Portals. This really reduces limitations around customization, extensions and integration with other applications. The service comes with up to 200 custom, 300 custom entities, 5 GB of storage and unlimited web and phone support.
- InTune is Microsoft’s Simple Web-Based Administration Console. Using simplifies how businesses manage and secure PCs using Windows cloud services and Windows 7—so your computers and users can operate at peak performance, from virtually anywhere.InTune does this by: Protecting PCs from malwareManaginig updates Proactively monitoring PCs Providing remote assistance Inventorying hardware and software Allows the setting of security policiesThere are also significant benefits to the mobile workforce: Users can be managed regardless of their location – in the office, a branch office or while on the road It also allows your IT and partners to work from anywhere too
- (Note: Optionally, add your own logos to the above slide.)<Cloud Partner Name> has been providing cloud productivity services for over <Insert # of Years> years.Microsoft Online Services are being embraced with great success in the marketplace:40 million+ paying customers of Microsoft Online ServicesOver 9000 business customersMore than 500 government entitiesOver 50% of the Fortune 50070% Exchanging from Notes16,000 partners committed to BPOSGlobal reach: Available in 40 countries and localized into 20 languagesSome of approved customer quotes:“The move to Microsoft Online Services will help cut operational costs by an estimated 30% and create a variable cost model that will provide increased flexibility in the future.” Ingo Elfering VP, Information Technology Strategy GlaxoSmithKline“Our users consistently rave about the move to Microsoft Online Services, providing familiar, intuitive solutions that we could trust with our business communications.” Chris Millington Global CTO, McDonald’s Corporation“We looked at a variety of cloud-based offerings, and only Microsoft could meet our requirements for reliability. We have already started our rollout, and with Exchange Online, we will consolidate 42 e-mail systems into one, reducing our IT costs by at least 30%.” Olivier Baldassari CIO, Rexel Group
- (Note: You may optionally add your own case study content by following the suggested templates provided here. Refer to the case studies following this template for ideas on how to present your case study.)
- BUSINESS SITUATION<Insert a description of the business situation prior to your intervention.>PROBLEM STATEMENT<Insert a description of the problem that was present as a result of or as a contributing factor to the business situation.>FINANCIAL IMPACT STATEMENT<Insert some detail about how the problem and/or business situation impacted the business in financial terms.>
- SOLUTION JOURNEY<Describe the solution in narrative terms.>SOLUTION EXPLANATION<Describe the solution in terms of technical features and products.>COMPETITIVE QUOTE<Add a differentiating customer quote to support why your solution was better than the competition.>
- (Note: choose the standard benefit icons above that most represent this case study and remove the others.>BENEFIT #1<Describe one of the benefits your customer received.>BENEFIT #2, ETC<Describe one of the benefits your customer received.>
- http://www.microsoft.com/casestudies/Microsoft-Business-Productivity-Online-Standard-Suite/Energizer-Holdings-Inc/Energizer-Improves-Voice-Communication-to-Enhance-Productivity-and-Reduce-Costs/4000006902
- Headquartered in St. Louis, Missouri, Energizer Holdings manufactures dry cell batteries, flashlights, and personal care products. Its global operations span five continents and it conducts business in 165 countries. The corporate IT division at Energizer constantly looks for new ways to get more out of technology and believes that technology innovation can help expand its reach and reduce its time to market. With 81 locations worldwide, most locations have their own private branch exchange (PBX) systems; they have their own voice-mail systems as well. The PBX systems are expensive to operate and maintain. Besides the cumbersome PBX systems, another challenge Energizer faces is the constantly evolving mobile workplace. With this culture shift, employees that used to be located in an office with a PBX system are now more mobile and their demands for mobile communication have increased. People could access their e-mail and SharePoint sites from anywhere, but they had no way to answer their desk phones. They had to take calls and check voice mail from their desk phones and their mobile phones, which created extra work. Energizer wanted to find a progressive solution to meet its voice communications challenge. The company could see that voice over Internet Protocol (VoIP) was the next wave for office communication, so it turned to Microsoft to see how it could best use its current online communications services while upgrading its voice communication capabilities.
- After determining that VoIP would be the best solution to help address its aging PBX systems and mobile workforce’s demands, Energizer decided that it would take advantage of hosted voice capabilities from Microsoft based on Office Communications Online, included in the Business Productivity Online Suite of Microsoft Online Services, now part of Office 365. Global Crossing worked with Energizer and Microsoft to tailor and deploy a VoIP solution that allows them to consolidate PBX systems, reducing expensive maintenance costs. Because it’s a cloud-based system, it can follow employees anywhere they have a PC and IP connection. Employees can also take advantage of rich voice-mail features such as Voice-Mail Preview, which converts voice-mail messages to e-mail that workers can access and respond to through Outlook on their desktop or mobile phone. Energizer can also enable employees to receive calls through Microsoft Office Communicator on both their computers and their mobile phones, and provide employees with the ability to conduct multiparty audio and video conferencing.Setting up for deployment of the new voice capabilities was easy. Microsoft arranged the voice connection and Energizer set up a contract and billing, making for a smooth transition with the voice carrier.
- By partnering with Microsoft and taking advantage of hosted solutions, Energizer has been able to keep costs to a minimum while ensuring it has the latest technologies that keep its mobile workforce productive and satisfied. Rich voice capabilities like Voice-Mail Preview help the company ensure that employees are truly mobile. Energizer can also provide employees with the ability to conduct multiparty audio and video conferencing.By replacing and consolidating aging PBX systems Energizer can reduce expensive maintenance costs, as many tasks are handled by Microsoft as part of the hosted environment. Eliminating outdated voice-mail systems attached to each PBX further reduces the need for maintenance, because voice mail is provided as part of the Online Service.
- http://www.microsoft.com/casestudies/Microsoft-Online-Services/Scripps-Networks-Interactive/Media-Firm-Adds-Business-Value-Avoids-500-000-by-Moving-Email-System-Online/4000008045
- Since launching Home and Garden Television (HGTV) in 1994, Scripps Networks Interactive (SNI) has become a leader in lifestyle media. In addition to HGTV, SNI runs the Food Network, DIY Network, Fine Living Network, and Great American Country. SNI programming is seen in more than 170 countries on seven continents around the world. SNI is based in Cincinnati, Ohio, and has 2,000 employees. In 2008, its parent company E.W. Scripps, made the strategic decision to spin off SNI as a stand-alone company. SNI needed to give its 2,000 employees the same enterprise-class messaging services that they had enjoyed at the parent firm, namely, Microsoft Exchange Server and the Microsoft Office Outlook messaging and collaboration client. The SNI IT staff had a very short time in which to build the required infrastructure and limited people resources with which to support it. The IT team also had to guarantee that no interruptions of the email messaging service would occur during the transition, either to the Office Outlook client or to BlackBerry mobile messaging services that are used by 800 employees. With email communications as the lifeline within and between internal departments and its business partners, if email at SNI stopped the business stopped.
- In late 2008, SNI learned about the Microsoft Business Productivity Online Standard Suite (recently renamed Office 365), part of Microsoft Online Services,which includesMicrosoft Exchange Online, Microsoft SharePoint Online, Microsoft Office Live Meeting, and Microsoft Office Communications Online. After a successful three-week pilot program and with the help of PointBridge, a Microsoft Gold Certified Partner, SNI forged ahead with the migration. In just three weekends, they successfully moved all 2000 employees to Microsoft Exchange Online. During this time, SNI also implemented Exchange message filtering and email archiving, and switched the company’s 800 BlackBerry users to accessing their email messages from Microsoft data centers. By subscribing to Microsoft Exchange online, SNI upgraded the company’s messaging infrastructurewithout purchasing a single server or installing and testing any new software, a significant capital savings. Built-in access to Microsoft Forefront Online Protection for Exchange provided better virus and spam protection. Plus, they reduced maintenance costs associated with managing servers, allowing IT staff to focus on business innovation. Another big plus was far easier access to email messages for employees who travel or work from home, sincethey could now get to their email from any web browser.While Microsoft Exchange Online was the primary reason for SNI to subscribe to Microsoft Business Productivity Online Standard Suite, the company is also taking advantage of the other programs in the suite to simplify document sharing and speed internal communications.
- BenefitsBy subscribing to Microsoft Exchange Online, SNI was able to deliver not only seamless but improved email service to its 2,000 employees in less than a month. It avoided considerable capital and operational expenses and has outsourced all email-related worries to Microsoft.Three-Weekend MigrationUsing Microsoft Online Services, SNI was able to get a full-featured, enterprise-class messaging system deployed to users in less than 30 days. “By moving to Microsoft Exchange Online, we were able to set up a fully functional messaging environment in just three weekends,” Akurati says. “Transitioning to a traditional outsourced solution usually takes 60 to 90 days, because of steps for testing, training, documenting, sharing knowledge, and other processes, which we completely eliminated with Microsoft Exchange Online.” Akurati adds that the smooth migration was just as critical as the speed at which it was accomplished. “A stable email environment is absolutely crucial to our business,” he says. “Our revenue stream depends on email. PointBridge and Microsoft really helped us plan and accomplish the migration very smoothly. And the fact that Microsoft data centers are SAS 70 certified and contain the latest security and operational practices gives us huge peace of mind.” SAS 70 is an auditing statement issued by the Auditing Standards Board of the American Institute of Certified Public Accountants that provides guidance to service auditors when assessing the internal controls of a service organization such as a hosting facility. Microsoft data centers also provide 99.9 percent scheduled uptime with financially backed service-level agreements.Cost Avoidance of $500,000 AnnuallySNI also significantly lowered messaging costs—by a factor of three or four—by subscribing to Microsoft Online Services. “The cost of building an on-premises messaging infrastructure from scratch and staffing was twice as high as the cost of Microsoft Online Services, and the cost of going the partner-hosted route was three or four times higher,” Hale says. “By going with Microsoft Online Services, we made a strategic decision to work with Microsoft in building long-term business value, and we avoided $500,000 annually on the cost of an on-premises environment. We also avoided an approximate $475,000 in one-time costs to buy the needed hardware.” Additionally, with Microsoft Online Services, SNI gets a predictable monthly fee that management can plug into operating budgets. “If a server dies or overtime labor is needed for server maintenance or software upgrades, Microsoft bears that cost, not us,” Akurati says. “Plus, Microsoft Online Services gives us a ‘pay as you go’ model; we only pay for the messaging infrastructure that we’re using rather than building excess infrastructure to withstand peak-traffic periods or accommodate future growth.”Outsourced Email WorriesAnother huge value of Microsoft Online Services to SNI is that the IT staff simply doesn’t have to think about messaging on a day-to-day basis. “We don’t have to lay out a strategic migration plan or budget for Microsoft Exchange Server 2010,” Akurati says. “We are putting no time into it; Microsoft will simply turn it on for us when it’s available. The only thing that we have to worry about is the cultural adoption of new products; Microsoft takes care of the technical issues. Our staff is free to focus on developing new services that make our company more competitive and attract more viewers and subscribers.”
- <You may optionally insert your own demo here that illustrates some aspect of cloud computing that conveys a high-level benefit of Productivity with SaaS.>
- This demo and demo script can be downloaded from Microsoft’s Demo Showcase: http://demoshowcasesuite.com/demos/5a03c6ff-caa2-43fb-84d4-985ef8edde78
- SLIDE OBJECTIVE: Explain why customers need a partner like <Cloud Partner Name> to help them harness Cloud Power.TALKING POINTS:we can help you find your cloud power to meet the unique demands of your businessFocus on the business, not ITGet on-call support from leading IT expertsBenefit from the latest best practices in IT
- We have 3 calls to action after today to get you started with the cloud(read slide)
- Lastly, to learn more about Microsoft’s cloud offerings, you can visit these websites. Within each, you will find a link to test drive the products.