SlideShare uma empresa Scribd logo
1 de 22
   Creating websites for 15
                                         years
                                        Participating in Social
                                         Media for 8 years
                                        MBA in Marketing
                                        Certificates in
                                             E-Business Marketing
                                              Management
                                             Project Management
Pam Aungst                                   Google AdWords
Owner, Online Marketing Consultant
Pam Ann Marketing                            Advanced Social Media
   Submit your questions via
    the Q&A box
As of 12/31/12, Facebook has

1.06 BILLION monthly active users
618 million DAILY active users
The evolvement of business credibility

Yellow Pages Ad
Website
Facebook Page
Create a BUSINESS page
Personal Profiles have an “Add Friend” button

Business Pages have a “Like” button

It is against Facebook’s TOS to use a personal
profile for business. They WILL delete you!
Go to Facebook.com/Pages
Click on “Create Page”
Follow instructions

Fill out COMPLETELY

Size photos correctly:

  Profile photo SQUARE 180px by 180px
  Cover photo 851px wide by 315 px high

Claim your URL (i.e. Facebook.com/YourCompanyName)
  Go to Facebook.com/username
DO NOT link
your Twitter
account to
your
Facebook
page!
   Include the “Like Us on Facebook” call-to-
    action in:
       Existing advertising in all forms of media
       The company website
       On business cards,
       In email signatures
       On invoices/packing slips and other stationary
       On phone system hold messages,
       …and more.
   Engage with other brands
GOALS
Demonstrate your expertise
Provide an engaging / fun / educational
experience
Drive traffic to your website
Increase brand & event awareness
Foster customer loyalty
   Create an editorial schedule

   Align schedule with goals
Mondays: (Expertise) Case study on how we fixed a
  complex plumbing problem
Tuesdays: (Educate) Tip about saving on water usage
Wednesdays: (Website) A DIY fix it article from our
  blog
Thursdays: (Brand Awareness) A testimonial from a
  customer
Fridays: (Loyalty) Offer for repeat customers
Schedule all posts for the week in advance
Check or adjust your schedule in the activity log
   ALWAYS answer comments
   Tag the commenter in your response
     (Use the @ symbol in front of their name to tag them)
   Fans don’t see all of your posts
1)   Learn EdgeRank
2)   Use Promoted Posts

     EdgeRank eBook:
          http://bit.ly/EdgeRankBook
     EdgeRank Podcast:
          http://bit.ly/EdgeRankPod
Virality
   Create a BUSINESS page
   Strategize
   Schedule
   Streamline
   Engage
   Optimize
Discounted private
    consultations
 For webinar guests ONLY!

  http://bit.ly/PamConsult




Facebook Basics for Business

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Facebook Basics for Business Owner's 15-Year Online Marketing Experience

  • 1.
  • 2. Creating websites for 15 years  Participating in Social Media for 8 years  MBA in Marketing  Certificates in  E-Business Marketing Management  Project Management Pam Aungst  Google AdWords Owner, Online Marketing Consultant Pam Ann Marketing  Advanced Social Media
  • 3. Submit your questions via the Q&A box
  • 4. As of 12/31/12, Facebook has 1.06 BILLION monthly active users 618 million DAILY active users
  • 5. The evolvement of business credibility Yellow Pages Ad Website Facebook Page
  • 6. Create a BUSINESS page Personal Profiles have an “Add Friend” button Business Pages have a “Like” button It is against Facebook’s TOS to use a personal profile for business. They WILL delete you!
  • 8. Follow instructions Fill out COMPLETELY Size photos correctly: Profile photo SQUARE 180px by 180px Cover photo 851px wide by 315 px high Claim your URL (i.e. Facebook.com/YourCompanyName) Go to Facebook.com/username
  • 9. DO NOT link your Twitter account to your Facebook page!
  • 10. Include the “Like Us on Facebook” call-to- action in:  Existing advertising in all forms of media  The company website  On business cards,  In email signatures  On invoices/packing slips and other stationary  On phone system hold messages,  …and more.
  • 11. Engage with other brands
  • 12. GOALS Demonstrate your expertise Provide an engaging / fun / educational experience Drive traffic to your website Increase brand & event awareness Foster customer loyalty
  • 13. Create an editorial schedule  Align schedule with goals
  • 14. Mondays: (Expertise) Case study on how we fixed a complex plumbing problem Tuesdays: (Educate) Tip about saving on water usage Wednesdays: (Website) A DIY fix it article from our blog Thursdays: (Brand Awareness) A testimonial from a customer Fridays: (Loyalty) Offer for repeat customers
  • 15. Schedule all posts for the week in advance
  • 16. Check or adjust your schedule in the activity log
  • 17. ALWAYS answer comments  Tag the commenter in your response  (Use the @ symbol in front of their name to tag them)
  • 18. Fans don’t see all of your posts
  • 19. 1) Learn EdgeRank 2) Use Promoted Posts EdgeRank eBook: http://bit.ly/EdgeRankBook EdgeRank Podcast: http://bit.ly/EdgeRankPod
  • 21. Create a BUSINESS page  Strategize  Schedule  Streamline  Engage  Optimize
  • 22. Discounted private consultations For webinar guests ONLY! http://bit.ly/PamConsult Facebook Basics for Business