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Online support for teachers:
theory, design & impact
Dr Nick Kelly & Steven Kickbusch
Queensland University of Technology
image: jaime.fernandes@ipsos.com
“The isolation chamber
known as the
classroom”
(Hope, 1999)
“Only connect! That was the whole of
her sermon. Only connect the prose
and the passion, and both will be
exalted, and human love will be seen at
its height. Live in fragments no longer.”
E.M. Forster (Howards End, 1910)
“Insufficient attention seems to
being given to the role of
relationships in learning teaching
and doing teaching, including
relationships with students and with
colleagues and other members of
school communities”
(Mayer et al., 2017)
Connectivity during ITE
• Peers
• Lecturers
• Supervising teachers
• University supervisors
• Designated mentors
Systems within systems
The rise of the PLN
The challenges of PLNs
• Not widely adopted
• Mindset not outcome
• “Successful users of PLNs overwhelm the uninitiated with techno-
babble”
• https://www.edutopia.org/blog/how-do-i-get-a-pln-tom-whitby
• Confusion
https://www.edutopia.org/blog/how-do-i-get-a-pln-tom-whitby
RESOURCES
COMMUNITY
GOVERNMENT/INSTITUTION
CORPORATE/FOR-PROFIT/FOUNDATION
STEM discussions
(mailing list)
video
Research in teacher online support
• Why?
• What?
• Understanding
• Improving
• Impacts
• How?
• Design-based research
• Collaborations
• Universities
• School sectors
• Teacher registration boards
• Government?
initial teacher
education
early career
support
early career
job satisfaction
intention to leave the
profession
(Kelly, Cespedes, Clarà, & Danaher, under review)
Teacher support in Facebook groups
(Kelly & Antonio, 2016)
Findings from studying social media
• Public Facebook groups of teachers:
• Support for declarative knowledge
• Not for situational knowledge (no reflection or modelling of practise)
• Private Facebook groups of teachers
• Support during casual employment
• Accessing collegial support from existing connections
• Support to deal with a challenging work environment
(Kelly & Antonio, 2016; Merceica & Kelly, 2017)
A model of early career teacher support
Staff in Australia’s Schools, 2007 and 2010 data with >4000 ECTs total
ITE, ECT satisfaction, support, & attrition
• ITE and attrition
• “Working with other teachers”
• 134-204%
• “Diverse student needs”
• Support and attrition
• Mentors and opportunities to discuss
• Job satisfaction and attrition
• 4-9 times as likely (overall, also teaching and clerical work)
• ITE and satisfaction (low impact)
• Support and satisfaction (orientation, reduced f2f)
• 69% of variance explained (unsupported + satisfaction)
Factors of job satisfaction
• Factor analysis: EFA and SEFA in 2007 and 2010
• Context and conditions of work
• Teaching & non-teaching work
• Work-life balance, salary, society’s value
• Working relationships and opportunities
• Opportunities for PD, career advancement
• Working relationships with colleagues & principal
• Freedom and feedback
• Relationships with students
• Student behaviour
• What you’re accomplishing
Theories of teacher connectedness
• Fundamental human needs:
• Ryan & Deci (2000)
• Autonomy
• Competence
• Relatedness
• Quality retention (Gu & Day, 2007)
• Relational agency (Edwards, 2005)
• Designing for intrinsic motivation
Outcomes
• All 9 universities in Queensland
• Workshops with PSTs
• Mentoring program
• Online CPD, circles, MET
• Ministerial endorsement and media
• Over 1000 members
• Ongoing development
• Moving towards better online support for teachers
Community Q&A
Growing
Knowledge
database
Answering
questions
Sharing
resources
Giving
adviceKnowledge
never lost
Helping
one
another
A space for Community Knowledge
Sharing where teachers help one
another
Shared knowledge is easily accessible to
the rest of the wider community.
A private space for deep reflection
upon teaching practice.
Circles
Small
Private
Trusted
Stable
Design principles
• Separation between public and private
• Anonymous default
• Simple, quick and easy to use
• Single purpose (distraction free)
• Restricted to the profession
• Independent and universal (across sectors)
• Knowledge is re-usable
• Inclusive and altruistic (culturally)
Circles
Phase #1
• Only one circle per user
• Circles participants determined
by administrators
• No of participants limited
• No awareness of other circles Phase #2
• More than one circle
• Circle themes determined by
users
• No limits on circle user numbers
• Awareness of other circles and
ability to request membership
Future work
TeachConnect (v1)
TeachConnect (v2)
Knowledge re-use
(open)
Conditions for
private groups
One of the things I've found is that if
any one of a group of people with
similar problems asks a question
there's a good chance that the
question will reflect some of the
thinking of their peers.
- Myles Horton
References
• Carvalho, L., & Goodyear, P. (2014). The architecture of productive learning networks.
Routledge.
• Edwards, A. (2005). Relational agency: Learning to be a resourceful practitioner.
International journal of educational research, 43(3), 168-182
• Gu, Q., & Day, C. (2007). Teachers resilience: A necessary condition for effectiveness.
Teaching and Teacher education, 23(8), 1302-1316.
• Hope, W. C. (1999). Principals' orientation and induction activities as factors in
teacher retention. The Clearing House, 73(1), 54-56.
• Mayer, D., Dixon, M., Kline, J., Kostogriz, A., Moss, J., Rowan, L., . . . White, S. (2017).
Studying the effectiveness of teacher education. In D. Mayer, M. Dixon, J. Kline, A.
Kostogriz, J. Moss, L. Rowan, B. Walker-Gibbs, & S. White (Eds.), Studying the effectiveness
of teacher education: Early career teachers in diverse settings (pp. 13-26). Singapore:
Springer Singapore.
• Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of
intrinsic motivation, social development, and well-being. American psychologist, 55(1), 68.
References
• Kelly N., Reushle S., Chakrabarty S. & Kinnane A. (2014). Beginning teacher support in
Australia: Towards an online community to augment current support, Australian Journal
of Teacher Education 39(4), pp. 68-82 http://dx.doi.org/10.14221/ajte.2014v39n4.6
• Kelly N., Russell N., Kickbusch S., Barros A., Dawes L., & Rasmussen R., (Under review), A
network of preservice teachers for transition into the profession: TeachConnect as
design-based research, Australasian Journal of Educational Technology
• Kelly N. and Antonio A. (2016). Teacher peer support in social network sites, Teaching
and Teacher Education, 56: 138-149 http://dx.doi.org/10.1016/j.tate.2016.02.007
• Kelly N., Sim S., & Ireland M. (Under review). Slipping through the cracks: Teachers that
miss out on early career support, Asia-Pacific Journal of Teacher Education
• Kelly N., Cespedes M., Clarà M., & Danaher P., Investigating the complex relationships
between teacher education, early-career support, job satisfaction and intention to leave
the profession. Target: Journal of Teacher Education
Steven Kickbusch
Steven.Kickbusch@qut.edu.au
Contact us
Nick Kelly
Nick.Kelly@qut.edu.au
www.nickkellyresearch.com

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Online support for teachers: Theory, design and impact (July 2017, CLRI, University of Sydney)

  • 1. Online support for teachers: theory, design & impact Dr Nick Kelly & Steven Kickbusch Queensland University of Technology image: jaime.fernandes@ipsos.com
  • 2. “The isolation chamber known as the classroom” (Hope, 1999)
  • 3. “Only connect! That was the whole of her sermon. Only connect the prose and the passion, and both will be exalted, and human love will be seen at its height. Live in fragments no longer.” E.M. Forster (Howards End, 1910)
  • 4. “Insufficient attention seems to being given to the role of relationships in learning teaching and doing teaching, including relationships with students and with colleagues and other members of school communities” (Mayer et al., 2017)
  • 5. Connectivity during ITE • Peers • Lecturers • Supervising teachers • University supervisors • Designated mentors
  • 7. The rise of the PLN
  • 8. The challenges of PLNs • Not widely adopted • Mindset not outcome • “Successful users of PLNs overwhelm the uninitiated with techno- babble” • https://www.edutopia.org/blog/how-do-i-get-a-pln-tom-whitby • Confusion https://www.edutopia.org/blog/how-do-i-get-a-pln-tom-whitby
  • 10.
  • 11. video
  • 12. Research in teacher online support • Why? • What? • Understanding • Improving • Impacts • How? • Design-based research • Collaborations • Universities • School sectors • Teacher registration boards • Government?
  • 13. initial teacher education early career support early career job satisfaction intention to leave the profession (Kelly, Cespedes, Clarà, & Danaher, under review)
  • 14. Teacher support in Facebook groups (Kelly & Antonio, 2016)
  • 15. Findings from studying social media • Public Facebook groups of teachers: • Support for declarative knowledge • Not for situational knowledge (no reflection or modelling of practise) • Private Facebook groups of teachers • Support during casual employment • Accessing collegial support from existing connections • Support to deal with a challenging work environment (Kelly & Antonio, 2016; Merceica & Kelly, 2017)
  • 16. A model of early career teacher support Staff in Australia’s Schools, 2007 and 2010 data with >4000 ECTs total
  • 17. ITE, ECT satisfaction, support, & attrition • ITE and attrition • “Working with other teachers” • 134-204% • “Diverse student needs” • Support and attrition • Mentors and opportunities to discuss • Job satisfaction and attrition • 4-9 times as likely (overall, also teaching and clerical work) • ITE and satisfaction (low impact) • Support and satisfaction (orientation, reduced f2f) • 69% of variance explained (unsupported + satisfaction)
  • 18. Factors of job satisfaction • Factor analysis: EFA and SEFA in 2007 and 2010 • Context and conditions of work • Teaching & non-teaching work • Work-life balance, salary, society’s value • Working relationships and opportunities • Opportunities for PD, career advancement • Working relationships with colleagues & principal • Freedom and feedback • Relationships with students • Student behaviour • What you’re accomplishing
  • 19. Theories of teacher connectedness • Fundamental human needs: • Ryan & Deci (2000) • Autonomy • Competence • Relatedness • Quality retention (Gu & Day, 2007) • Relational agency (Edwards, 2005) • Designing for intrinsic motivation
  • 20.
  • 21. Outcomes • All 9 universities in Queensland • Workshops with PSTs • Mentoring program • Online CPD, circles, MET • Ministerial endorsement and media • Over 1000 members • Ongoing development • Moving towards better online support for teachers
  • 22. Community Q&A Growing Knowledge database Answering questions Sharing resources Giving adviceKnowledge never lost Helping one another A space for Community Knowledge Sharing where teachers help one another Shared knowledge is easily accessible to the rest of the wider community.
  • 23. A private space for deep reflection upon teaching practice. Circles Small Private Trusted Stable
  • 24. Design principles • Separation between public and private • Anonymous default • Simple, quick and easy to use • Single purpose (distraction free) • Restricted to the profession • Independent and universal (across sectors) • Knowledge is re-usable • Inclusive and altruistic (culturally)
  • 25.
  • 26.
  • 27. Circles Phase #1 • Only one circle per user • Circles participants determined by administrators • No of participants limited • No awareness of other circles Phase #2 • More than one circle • Circle themes determined by users • No limits on circle user numbers • Awareness of other circles and ability to request membership
  • 28.
  • 29. Future work TeachConnect (v1) TeachConnect (v2) Knowledge re-use (open) Conditions for private groups
  • 30. One of the things I've found is that if any one of a group of people with similar problems asks a question there's a good chance that the question will reflect some of the thinking of their peers. - Myles Horton
  • 31. References • Carvalho, L., & Goodyear, P. (2014). The architecture of productive learning networks. Routledge. • Edwards, A. (2005). Relational agency: Learning to be a resourceful practitioner. International journal of educational research, 43(3), 168-182 • Gu, Q., & Day, C. (2007). Teachers resilience: A necessary condition for effectiveness. Teaching and Teacher education, 23(8), 1302-1316. • Hope, W. C. (1999). Principals' orientation and induction activities as factors in teacher retention. The Clearing House, 73(1), 54-56. • Mayer, D., Dixon, M., Kline, J., Kostogriz, A., Moss, J., Rowan, L., . . . White, S. (2017). Studying the effectiveness of teacher education. In D. Mayer, M. Dixon, J. Kline, A. Kostogriz, J. Moss, L. Rowan, B. Walker-Gibbs, & S. White (Eds.), Studying the effectiveness of teacher education: Early career teachers in diverse settings (pp. 13-26). Singapore: Springer Singapore. • Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American psychologist, 55(1), 68.
  • 32. References • Kelly N., Reushle S., Chakrabarty S. & Kinnane A. (2014). Beginning teacher support in Australia: Towards an online community to augment current support, Australian Journal of Teacher Education 39(4), pp. 68-82 http://dx.doi.org/10.14221/ajte.2014v39n4.6 • Kelly N., Russell N., Kickbusch S., Barros A., Dawes L., & Rasmussen R., (Under review), A network of preservice teachers for transition into the profession: TeachConnect as design-based research, Australasian Journal of Educational Technology • Kelly N. and Antonio A. (2016). Teacher peer support in social network sites, Teaching and Teacher Education, 56: 138-149 http://dx.doi.org/10.1016/j.tate.2016.02.007 • Kelly N., Sim S., & Ireland M. (Under review). Slipping through the cracks: Teachers that miss out on early career support, Asia-Pacific Journal of Teacher Education • Kelly N., Cespedes M., Clarà M., & Danaher P., Investigating the complex relationships between teacher education, early-career support, job satisfaction and intention to leave the profession. Target: Journal of Teacher Education
  • 33. Steven Kickbusch Steven.Kickbusch@qut.edu.au Contact us Nick Kelly Nick.Kelly@qut.edu.au www.nickkellyresearch.com

Notas do Editor

  1. We’ve seen this line “only connect” in so many places, but this is its original context. Live in fragments no longer. Only connect, and the beast and the monk, robbed of the isolation that is life to either, will die. The story of Howards end is actually a fascinating parable about three families, the rich capitalists, the intellectual middle class, and those in extreme poverty have intersecting lives. One
  2. The confusion faced by science teachers in Queensland
  3. The issues is…. How can we make things better?
  4. Talking to AITSL
  5. Quick Massive community Re-usable and searchable knowledge
  6. Nick’s research about conditions for reflection