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Social Media: I know I should be
                    doing it but.......




                               Paula Bray
                               Manager, Visual & Digitisation services
                               Twitter @paulabray
by Dan_H
Digital, social & emerging
         technologies
make a lot of stuff
multi


             + for social media

by angelsk
need to be relevant

                    continue to engage new audiences


Museums are experiencing change

 in the fast pace of changing technologies
how do we provide deeper engagement?



so how do we use social media?

                 what is the right platform?
platforms we
     use
platforms we
     use
5   available
                        findable
                    it is where I am and where I look




   online/web onsite/galleries
                and
        offsite/community
                                                meaningful
                                                        I can understand it




usable/shareable
   I can pass it on and share

                                           responsive
                                          to my interests, moods, location




                                                               by Seb Chan fresh+new(er)
How do we apply these?
How do we apply these?




Know your   audience
Some rights reserved by umpcportal.com
photography by Fanboy30


what experience does our audience want?
not ‘US’ or ‘THEM’




bitzi took his umbrella and left ✈
aim to go deep




Jean-Francois Lanzarone
our audience seeks personal connections




by tapioliller

                                        no shouting
starting conversations is crucial




Marinco Kojdanovski
these shouldn’t be one way




by eternaltedium
don’t be slow to respond   ʻsnailʼ by Lastaii
risks need to be taken
Photography by Jean-Francois Lanzarone
if projects fail + evaluate = learn


                   by Cornell University Library No known copyright restrictions
Be an ʻopenʼ        Museum
– open to rich engagement, to new conversations




                                     by ilmungo
new ways to engage with audiences
that may challenge, involve

ʻexperimentationʼ




                       by wader
dissolve‘boundaries’              between
exhibitions, programs, publications and web




                    by Rev. Xanatos Satanicos Bombasticos (ClintJCL)
Enable new interactions with visitors within our

‘spaces and online’
Increase the level of collection information
accessible through

‘open access’
2007 wanted to   share our photographic
       content to a broader audience
2007 wanted to   share our photographic
       content to a broader audience
Flickr screen grab
Like




Text
co-create
Really significant initiative
            for
 photography collections
200 images from Tyrrell collection
high value
          sydney centric
            sold copies
         rarely exhibited
       no major publication
not known for photographic content
           no measures




            ?
to
....make these collections even richer.




      Flickr screen grab
&
get to know our community....




 Flickr screen grab
in the first 4 weeks



                      40,000         views


                      230     contacts


                      2500       + tags

                      pull back to our website
3 million
Flickr screen grab




                     over               views
views are extremely high
 4 fold compared to our
         website
it’s NOT just about the views




practicalowl
participation is key




by moirabot
citizen curators
innovation
 tagging
                  comments

   citizen curators
   location     ‘then and now’
identification
                   remix
our audience wants to engage
our audience wants to engage
 with us and with our content
Flickr screen grab
                                     Flickr screen grab




                     citizen location identification
                                                          ?
geo-location
innovation using our content
Paul Hagon

             incredible
examples or reuse




‘then and now’ photography
AR mobile
technology
experiment




 our images + community comments
expected 500 entries




     in 8 weeks
over   2000
       expected 500 entries




            in 8 weeks
12 Flickr photographers came to opening
co-creation
their 80s too
start conversations

           meet the audience

  participation
                      place to share stories
we shared back to audience
Revitalisation
Revitalisation



                   13,643
                 views on Flickr set
Common Ground 2009
global flickr meet-up
Community curated slideshow
projected onto each institution
a chance to get to   KNOW and say

                     to the community


vernhart
dedicated Flickr fans turned up
several locations around the world
Community presentations
comments on blogs
we ate the collection
face to face


 we ate the collection
12 million
  users
mobile + social is changing in-gallery
            experiences
Visitor Cycle
                    revisitation


       pre             during                post

        web         in gallery/handheld   out/mobile/web



                         didactic          highly social
    highly social
                        controlled          visitor-led
     visitor-led
                           10%                  1%




                                                 by Seb Chan fresh+new(er)
QR codes
QR code links to YouTube
heat map evaluation
Social media

          by Seb Chan fresh+new(er)
findable



Social media

              by Seb Chan fresh+new(er)
findable
              meaningful

Social media

                  by Seb Chan fresh+new(er)
findable
              meaningful

Social media
          responsive

                  by Seb Chan fresh+new(er)
findable
                    meaningful

Social media
usable/shareable
                   responsive

                         by Seb Chan fresh+new(er)
findable
 available             meaningful

Social media
usable/shareable
                   responsive

                           by Seb Chan fresh+new(er)
thank you
  Powerhouse Museum photographers
  all Flickr members using Creative Commons licenses




paula bray
manager, visual & digitisation services
paulab@phm.gov.au
twitter @paulabray
www.powerhousemuseum.com/imageserices

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