Personal Information
Organização/Local de trabalho
Austin, Texas Area, TX United States
Cargo
AppleCare Collaboration Program Manager at Apple
Setor
Technology / Software / Internet
Sobre
Online community manager with a proven track record of developing and leading customer advocacy programs, social software adoption campaigns, and product innovation initiatives. My best work is done in a fast-paced, fun and collaborative environment.
Accomplishments:
- Speaker (Amsterdam, Nov 2012): 7 Habits of a Successful Community Manager
- Panel member, CMSWire Google Hangout on Customer Communties (Apr 2013)
- Guest lecturer, Northeastern Univ. Organizational Communication Program (Jul 2013)
- 2013 Penumbra Prism Award - Business Partners present to one IBMer WW per year
- Book contributor: Opting In: Lessons in Social Business from a Fortune 500 Product Manager, Ed Brill (Published...
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Apresentações
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(4)Adding a Mobile Interface to the Nifty Fifty
Peter Presnell
•
Há 11 anos
What’s New in IBM Connections 4.5 and IBM Connections Content Manager
Luis Benitez
•
Há 11 anos
Social Community Strategy
Axel Schultze
•
Há 15 anos
Social Networking and the Church
Central Christian College of the Bible
•
Há 14 anos
Personal Information
Organização/Local de trabalho
Austin, Texas Area, TX United States
Cargo
AppleCare Collaboration Program Manager at Apple
Setor
Technology / Software / Internet
Sobre
Online community manager with a proven track record of developing and leading customer advocacy programs, social software adoption campaigns, and product innovation initiatives. My best work is done in a fast-paced, fun and collaborative environment.
Accomplishments:
- Speaker (Amsterdam, Nov 2012): 7 Habits of a Successful Community Manager
- Panel member, CMSWire Google Hangout on Customer Communties (Apr 2013)
- Guest lecturer, Northeastern Univ. Organizational Communication Program (Jul 2013)
- 2013 Penumbra Prism Award - Business Partners present to one IBMer WW per year
- Book contributor: Opting In: Lessons in Social Business from a Fortune 500 Product Manager, Ed Brill (Published...
Marcadores
community
lotus
lotustechinfo
faith
christianity
community-management best-practices
ibmconnect
socbiz
social media
twitter
instagram
facebook
caring bridge
google+
social network
pinterest
linked in
youtube
support
social networking
technology
lotusphere
ls11
social-media
education
technical
information
technicalinformation
informationdevelopment
Ver mais