This presentations by Carl Falconer is from the workshop 3.03 Implementing Effective Governance to End Homelessness from the 2015 National Conference on Ending Homelessness. Effective governance sets the tone for a systemic focus on ending homelessness. Speakers will discuss the essential elements of effective governance, including managing and measuring performance and right-sizing the crisis response system through resource allocation.

1. Jacksonville Florida
• Population of Jacksonville – Approx. 1,000,000
• ESHC was formed in 1978, incorporated in
2000
• 50+ member agencies of ESHC
• Three County Area
• ESHC Manages = $4.3 million in CoC, $1.78
million in SSVF, $400k in EFSP, $200k in other.
• PIT Count – 2015 – 1,853

2. The Old CoC Process
1. Get all the providers around the table.
2. Discuss overall goals from HUD’s perspective.
3. Everyone votes for their own agency to
continue to receive funding.
4. The CoC application writers make the vote fit
the HUD scoring criteria.
5. We only considered HUD Funding.

3. The New CoC Process
1. Form a CoC Governance Committee made up of
providers and community members (at least 51% of
non providers).
2. Utilize the HUD priorities to lead the discussion for
HUD funding.
3. Discuss scoring criteria and standards for improving
our system of services in the community, including
HUD funding, but also other forms of funding.
4. Discuss the use of data to drive decisions.
5. Determine an impartial group to score each project
within the specified criteria.
6. Discuss as a group the monitoring of standards
throughout the year.

4. Challenges in Mindset
• Community vs. Individual Agency
• Data vs. Anecdotal or Assumed Information
• Year Round vs. NOFA Time Process
• All funding vs. One funding source for the
community
• Transitioning to a new system
• Disagreeing

5. Outcomes
• Eliminated some low performing programs –
reallocated funding to other programs.
• Increased our community NOFA scoring
• Created Community Buy In
• Lowered the number of Homeless Persons