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Friday, 17 February 2012 Local Voices, Local Choices in Essex
Housekeeping and Introductions Susannah Westwood
Welcome Cllr. Naylor, Cabinet Member for Adults, Health and Community Wellbeing
Liz Chidgey Acting Executive Director Adult Social Care 17th February 2012 Adult Community Learning Centre, Bishops Hill  Local Voices, Local Choices
Setting the scene ,[object Object],[object Object],[object Object],[object Object],[object Object]
The priorities for commissioners ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How does the market need to respond?  ,[object Object],[object Object],[object Object]
What can today offer you?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Let us know what you think ,[object Object],[object Object],[object Object]
Tom Owen   (National Director)
My  Home Life Programme UK Promoting quality of life  for those living, dying, visiting and working in care homes for older people.
Support ,[object Object],Other key organisations: Essex County Council Relatives & Residents Association National Care Forum English Community Care Association National Care Association Registered Nursing Home Association Care Forum Wales Scottish Care Independent Health & Care Providers  National Care Home R&D Forum
Ethos and values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MHL UK Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creating Resources and sharing practice: Website - Newsletters – Newspaper. Awards - Charter -  Event/s Leadership Support Programme & Master Classes  for 80 Care Home managers Synthesising evidence:   Exploring how to improve resident v oice, choice & control Inclusion & Outreach :   Schools, Arts, Music, Libraries etc  Supporting Change e.g. Better Transitions Network; Community Volunteers Initiative;  Quality Improvement Team MHL Essex Activities
The emergence of the leadership support programme ,[object Object],[object Object],[object Object],[object Object]
What support is offered? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emerging outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Factors underpinning success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contact Details ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Clare Silvester & Linda Curran An Introduction to  Quality Improvement team
Who we are ,[object Object],[object Object],[object Object]
Our vision ,[object Object],[object Object],[object Object]
The role of QI Officer & Consultant ,[object Object],[object Object],[object Object],[object Object]
The role of the Quality Improvement Assistant ,[object Object],[object Object],[object Object],[object Object],[object Object]
Service user feedback ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Future Developments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Team ,[object Object],Clare Silvester Senior Quality Improvement Consultant Business Quality Improvement Officer Lesley Cruickshank Head of External Standards & Improvement Angela Gibson Business Quality Improvement Administrator Rachel Hutchon Linda Curran Paul Hutchinson Teri Marlow Chris Mellor Jane Treadwell Carol Weyman Sylvia Woods Quality Improvement Officers Quality Improvement Assistants Karen Butler Imelda Minns Ben Fenner Jan Lockyer Project Manager
Contact Quality Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lesley Ferguson Commercial Team Source & Supply  Commercial Team
Responsibilities ,[object Object],[object Object],[object Object],[object Object]
Commercial  ,[object Object],[object Object],[object Object],[object Object]
Account Management ,[object Object],[object Object],[object Object]
Procurement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Working Age Adult  Residential Framework   ,[object Object],[object Object],[object Object],[object Object]
The Contract will also….. ,[object Object],[object Object],[object Object],[object Object]
Local Voices, Local Choices in Essex End of life Care Strategy and beyond ….. Tes Smith  Operational Service Development Manager End of Life Care.  & Social Care Lead  - National End of Life Care Programme
Who am I? ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Facts: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The outcome of some of these  will be: ,[object Object],[object Object],[object Object]
Dying matters… www.dyingmatters.org/site/why-talk-about-it ,[object Object],[object Object],[object Object]
National End of Life Strategy  2008 ,[object Object],[object Object],[object Object],[object Object],[object Object]
All the BIG society reports and policies are well and  good but the challenge is to achieve this in Essex ...
So how?  - your role? ,[object Object],[object Object],[object Object]
How do you ensure the individual gets heard? ,[object Object],[object Object],[object Object],[object Object]
How do you ensure this as an individual? ,[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Tools to use?    ‘ Route to success in end of life care – achieving quality for people with learning disabilities’  www.endoflifecareforadults.com
[object Object],[object Object],[object Object]
Preferred Priorities for Care document - easy read version ,[object Object],[object Object]
Question for you    … Which key do you hold for someone in your little bit of  Which conversation can you start ?
Contact me: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personalising the Offer for Residential  Care
Our Vision ,[object Object]
Regulation?   ,[object Object]
Commissioning ,[object Object]
Challenges ,[object Object],[object Object],[object Object]
The Way Forward? ,[object Object],[object Object],[object Object],[object Object],[object Object]
HI MY NAME IS EMILY
IN 2009 I WAS LIVING AT HOME WITH MY FAMILY
I DECIDED I WANTED TO BE MORE INDEPENDANT AND MOVE OUT
I SPOKE TO MY LINK WORKER AT THE CENTRE I GO TO ,[object Object]
THE SOCIAL WORKER EXPLAINED EVERYTHING TO ME AND TOOK ME TO LOOK AROUND A HOUSE
I LIKED MASON WAY SO WE ARRANGED FOR ME TO VISIT FOR LUNCH I HAD MY ADVOCATE WITH ME.
THE NEXT TIME I VISITED I STAYED FOR THE DAY & GOT INVOLVED WITH DAILY HOUSEWORK & COOKING
THEN I DID AN OVER NIGHT STAY
THE DIFFICULT PART WAS TELLING MY FAMILY –  I AM PROUD THAT I WAS BRAVE ENOUGH.
MY FAMILY HELPED ME TO MAKE THE MOVE .
I HAVE A ROOM AND I SHARE THE REST OF MY HOUSE
NOW I GO TO COLLEGE TOO
I HAVE JOINED LOTS OF GROUPS
THE NEW SKILLS I AM LEARNING:
I GO OUT SOCIALLY
MY FUTURE PLANS ,[object Object],[object Object]
Local Voices Local Choices Friday 17 February 2012
Our vision   is   a world where disabled people have the same opportunities  to fulfil their life ambitions as  non-disabled people.  Our purpose   is to drive the changes  that will make our society the first in which disabled people are able to realise their full civil liberties and human rights. Our vision and purpose
David's Story
He is 25 years old  He has cerebral palsy  He has significant learning difficulties  He uses a wheelchair  He communicates verbally but needs assistance to understand what is going on around him Who is David?
[object Object],[object Object],[object Object],[object Object],[object Object],David’s Story
David gained a place at our transition service where he developed strategies to help him cope with the things he finds difficult. David consistently demonstrated his desire  to live on his own David’s team worked with David, his family and key professionals to understand how this could be possible David’s Story
[object Object],[object Object],[object Object],[object Object],David’s Story
[object Object],[object Object],[object Object],[object Object],David’s Story
David continued to thrive and has now moved to his own flat where he is the tenant Scope continue to support David in his new home David takes part in the wider community and activities such as Tai Chi, doing voluntary work and spending time out with his friends  David’s Story
Everything we do at Scope is about inspiring belief in the possible. And the thing we absolutely believe is possible is that by working together our society can change for the better. So that disabled people have the same opportunities as everyone else.  That’ s why we share stories of inspiring real life experiences, aspirations and ambitions  of disabled people and their families or friends. The things they tell us they ’ d like to do in the future – the things we support them to achieve. Every day.  It’s the reason were here. Why stories are  important to us
David’s story and others like his have set Scope on a mission to transform our services in Essex and across the country  Our beliefs
We  see the person  and we  set no limit on potential .  We believe in  independence ,  inclusion  and  freedom to choose .  Everyday life equality . No more. No less. Together we can create a better society . Our beliefs
What is value? Mick Davies Regional Manager  Learning Disabilities and Mental Health
Value to commissioners ,[object Object],[object Object],[object Object]
Valued by service users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Value. A providers eye view
Value. A providers eye view ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Value. A providers eye view ,[object Object],[object Object],[object Object],[object Object],[object Object]
Value. A providers eye view ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
 
Context – learning disabilities In 2010 /11 the council spent £54.4 million on residential and nursing care for adults with learning disabilities, and supported 1,072 adults (18+) in registered care. ,[object Object],[object Object]
Context – physical impairments In 2010 /11 the council spent £9.4 million on residential and nursing care for adults with physical impairments, and supported 240 adults (18+) in registered care. ,[object Object]
Progression ,[object Object],[object Object],[object Object]
Issues ,[object Object],[object Object],[object Object],[object Object]
The Role of Registered Care ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Role of Registered Care ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cllr. Brown, Deputy Councillor as Member for Adult, Health & Community Wellbeing
[object Object],[object Object],people  lives  communities
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Housing and Social Inclusion Project ,[object Object],[object Object],[object Object],[object Object]
Policy shift towards independence, choice and control ,[object Object],[object Object],[object Object],[object Object]
Facts and figures ,[object Object],[object Object],[object Object]
Supported Living Residential Care Own home or tenancy. Security of tenure.  Licence agreement with no security of tenure. As a tenant or homeowner the person has a right to choose who provides their support and can change support arrangements without moving home or move home without changing support arrangements. Support is provided as part of a package with housing and either element cannot be changed. As a tenant or homeowner the person has a right to choose who they live with if anyone. Good practice in residential care dictates that housemates should be well matched as much as possible but in practice many people live with people they do not choose to live with.  Tenants and homeowners have rights to full welfare benefits including housing benefit, income support and disability living allowance. People in residential care have rights to limited amounts of welfare benefits and most people access a residential care allowance of approximately £20 per week to purchase personal belongings, clothes and holidays. Can access Direct Payments, Personal Budget, Supporting People Grant, Independent Living Fund for support. Cannot access additional funding for support.
Valuing People Now says... ,[object Object],[object Object],[object Object],[object Object]
Valuing People Now says.. ,[object Object],[object Object],[object Object]
Valuing People Now says.. ,[object Object],[object Object],[object Object]
Potential Impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Issues ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The REACH Standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of useful practice ,[object Object],[object Object],[object Object],[object Object]
Examples of useful practice – Look Ahead Choice and Control Offer to Customers
Examples of useful practice –  Feeling Settled ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of useful practice – up2us ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of useful practice –  Housing Brokerage in Essex ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you! www.ndti.org.uk   @ndtirob  ndti.org.uk
Cllr. Brown, Deputy Cabinet Member for Adults, Health & Community Wellbeing

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Ppt final 150212 mrl edit

  • 1. Friday, 17 February 2012 Local Voices, Local Choices in Essex
  • 2. Housekeeping and Introductions Susannah Westwood
  • 3. Welcome Cllr. Naylor, Cabinet Member for Adults, Health and Community Wellbeing
  • 4. Liz Chidgey Acting Executive Director Adult Social Care 17th February 2012 Adult Community Learning Centre, Bishops Hill Local Voices, Local Choices
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Tom Owen (National Director)
  • 11. My Home Life Programme UK Promoting quality of life for those living, dying, visiting and working in care homes for older people.
  • 12.
  • 13.
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  • 15. Creating Resources and sharing practice: Website - Newsletters – Newspaper. Awards - Charter - Event/s Leadership Support Programme & Master Classes for 80 Care Home managers Synthesising evidence: Exploring how to improve resident v oice, choice & control Inclusion & Outreach : Schools, Arts, Music, Libraries etc Supporting Change e.g. Better Transitions Network; Community Volunteers Initiative; Quality Improvement Team MHL Essex Activities
  • 16.
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  • 21. Clare Silvester & Linda Curran An Introduction to Quality Improvement team
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  • 30. Lesley Ferguson Commercial Team Source & Supply Commercial Team
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  • 36.
  • 37. Local Voices, Local Choices in Essex End of life Care Strategy and beyond ….. Tes Smith Operational Service Development Manager End of Life Care. & Social Care Lead - National End of Life Care Programme
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  • 44. All the BIG society reports and policies are well and good but the challenge is to achieve this in Essex ...
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  • 51. Tools to use? ‘ Route to success in end of life care – achieving quality for people with learning disabilities’ www.endoflifecareforadults.com
  • 52.
  • 53.
  • 54. Question for you  … Which key do you hold for someone in your little bit of Which conversation can you start ?
  • 55.
  • 56. Personalising the Offer for Residential Care
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62. HI MY NAME IS EMILY
  • 63. IN 2009 I WAS LIVING AT HOME WITH MY FAMILY
  • 64. I DECIDED I WANTED TO BE MORE INDEPENDANT AND MOVE OUT
  • 65.
  • 66. THE SOCIAL WORKER EXPLAINED EVERYTHING TO ME AND TOOK ME TO LOOK AROUND A HOUSE
  • 67. I LIKED MASON WAY SO WE ARRANGED FOR ME TO VISIT FOR LUNCH I HAD MY ADVOCATE WITH ME.
  • 68. THE NEXT TIME I VISITED I STAYED FOR THE DAY & GOT INVOLVED WITH DAILY HOUSEWORK & COOKING
  • 69. THEN I DID AN OVER NIGHT STAY
  • 70. THE DIFFICULT PART WAS TELLING MY FAMILY – I AM PROUD THAT I WAS BRAVE ENOUGH.
  • 71. MY FAMILY HELPED ME TO MAKE THE MOVE .
  • 72. I HAVE A ROOM AND I SHARE THE REST OF MY HOUSE
  • 73. NOW I GO TO COLLEGE TOO
  • 74. I HAVE JOINED LOTS OF GROUPS
  • 75. THE NEW SKILLS I AM LEARNING:
  • 76. I GO OUT SOCIALLY
  • 77.
  • 78. Local Voices Local Choices Friday 17 February 2012
  • 79. Our vision is a world where disabled people have the same opportunities to fulfil their life ambitions as non-disabled people. Our purpose is to drive the changes that will make our society the first in which disabled people are able to realise their full civil liberties and human rights. Our vision and purpose
  • 81. He is 25 years old He has cerebral palsy He has significant learning difficulties He uses a wheelchair He communicates verbally but needs assistance to understand what is going on around him Who is David?
  • 82.
  • 83. David gained a place at our transition service where he developed strategies to help him cope with the things he finds difficult. David consistently demonstrated his desire to live on his own David’s team worked with David, his family and key professionals to understand how this could be possible David’s Story
  • 84.
  • 85.
  • 86. David continued to thrive and has now moved to his own flat where he is the tenant Scope continue to support David in his new home David takes part in the wider community and activities such as Tai Chi, doing voluntary work and spending time out with his friends David’s Story
  • 87. Everything we do at Scope is about inspiring belief in the possible. And the thing we absolutely believe is possible is that by working together our society can change for the better. So that disabled people have the same opportunities as everyone else. That’ s why we share stories of inspiring real life experiences, aspirations and ambitions of disabled people and their families or friends. The things they tell us they ’ d like to do in the future – the things we support them to achieve. Every day. It’s the reason were here. Why stories are important to us
  • 88. David’s story and others like his have set Scope on a mission to transform our services in Essex and across the country Our beliefs
  • 89. We see the person and we set no limit on potential . We believe in independence , inclusion and freedom to choose . Everyday life equality . No more. No less. Together we can create a better society . Our beliefs
  • 90. What is value? Mick Davies Regional Manager Learning Disabilities and Mental Health
  • 91.
  • 92.
  • 93. Value. A providers eye view
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  • 106. Cllr. Brown, Deputy Councillor as Member for Adult, Health & Community Wellbeing
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  • 112. Supported Living Residential Care Own home or tenancy. Security of tenure. Licence agreement with no security of tenure. As a tenant or homeowner the person has a right to choose who provides their support and can change support arrangements without moving home or move home without changing support arrangements. Support is provided as part of a package with housing and either element cannot be changed. As a tenant or homeowner the person has a right to choose who they live with if anyone. Good practice in residential care dictates that housemates should be well matched as much as possible but in practice many people live with people they do not choose to live with. Tenants and homeowners have rights to full welfare benefits including housing benefit, income support and disability living allowance. People in residential care have rights to limited amounts of welfare benefits and most people access a residential care allowance of approximately £20 per week to purchase personal belongings, clothes and holidays. Can access Direct Payments, Personal Budget, Supporting People Grant, Independent Living Fund for support. Cannot access additional funding for support.
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  • 122.
  • 123. Examples of useful practice – Look Ahead Choice and Control Offer to Customers
  • 124.
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  • 126.
  • 127. Thank you! www.ndti.org.uk @ndtirob ndti.org.uk
  • 128. Cllr. Brown, Deputy Cabinet Member for Adults, Health & Community Wellbeing

Notas do Editor

  1. 0.9% for ages 65-74, 4.3% for 75-84 year olds and 20.7% if 85 and over. Women residents tend to be older, at an average age of 85.6 years, compared to 83.2 for men (Office o ). Two thirds of older people living in care homes experience some level of cognitive impairment and 75% of them are classified as being severely disabled . It is also estimated that up to 40% of residents experience depression. Depression is estimated to affect up to 40% of older people who live in care homes and it often goes unrecognised (Audit Commission 2000. Audit Commission (2000) Forget Me Not: Mental Health Services for Older People . Audit Commission, London. Two Thirds of older people living in care homes experience some level of cognitive impairment. Bebbington A, Darton R and Netten A (2001) Care homes for older people. Volume 2. Admissions, needs and outcomes . PSSRU. Canterbury f Fair Trading 2005). 75% classified as being severely disabled (OFT 2005)
  2. In terms of next steps, there are probably 3 main areas on which to focus Maintain momentum Need for cultural change Workforce fit for purpose
  3. Cancer and intellectual disability: a review of some key contextual issues , J Hogg/I Tuffrey- Wijne, Journal of Applied Research in Intellectual Disabilities, Nov 2008 2 Equal treatment: closing the gap: a formal investigation into physical health inequalities experienced by people with learning disabilities and/or mental health problems (Part 1 of the DRC’s formal investigation report), Disability Rights Commission, 2006 3 Social Trends No 35, C Summerfield/B Gill, Office for National Statistics, 2005
  4. But don’t label – challenging to who?
  5. In this area, Redbridge acute trust made significant changes following the 6 lives report and St Francis leads nationally on their models and input into LD and EOLC