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mPay Connect Consulting

                                 Mobile Money:
                         the foundation to food security




Menekse Gencer
Mail: mgencer@mpayconnect.com
Skype: meneks80                                            August 2, 2010
Company: www.mpayconnect.com
agenda



         1.      background
         2.      why mobile money?
         3.      innovations
         4.      policy considerations




Tech@State                                           ©mPay Connect, Inc.
      8/4/2010
State Department Sessions on Mobile Money    2                           2
                                                     mgencer@mpayconnect.com
Food Security Breakout Session
background



Tech@State                                           ©mPay Connect, Inc.
      8/4/2010
State Department Sessions on Mobile Money   3                            3
                                                     mgencer@mpayconnect.com
Food Security Breakout Session
Menekse Gencer Bio
  • Work Experience:
      • mPay Connect Consulting
           Clients include: Citigroup, SKTelecom, Bangladesh venture, US Retailer,
           US MNO, IADB, World Economic Forum, mHealth Alliance (UN Foundation)

        • PayPal Mobile
            Business Development Director

        • 17+ years high tech, mobile, financial services

  • Mobile Money Publications:
      • World Economic Forum, mHealth Alliance on mHealth and mMoney (Fall 2010)
      • Innovations Magazine (MIT Press) on “(The) Mobile Money Movement: Catalyst to Jumpstart Emerging
      Markets” (Fall 2010)
      • “From Afghanistan to Silicon Valley: Mobile Financial Services for the Next Billion Customers” (viewed
      over 4600 times on Slideshare.net)

  • Mobile Money Speaking Engagements:
      • Global MMT conferences
      • Wharton, HBS , MIT, Columbia

  • Education: Harvard Economics A.B., Wharton MBA

Tech@State                                                                          ©mPay Connect, Inc.
      8/4/2010
State Department Sessions on Mobile Money              4                                                4
                                                                                    mgencer@mpayconnect.com
Food Security Breakout Session
food security defined
         “Food security exists when all people, at all times,
         have physical and economic access to sufficient,
         safe and nutritious food to meet their dietary
         needs and food preferences for an active and
         healthy life.” (FAO, 1996)

                At base of pyramid, 70% or 2.5 billion people
                 rely on food value chain for their income.
                    Up to 2/3 small farmers are women

                              No bank accounts,
                  but they do have (access to) mobile phones
Tech@State                                                     ©mPay Connect, Inc.
      8/4/2010
State Department Sessions on Mobile Money      5                                   5
                                                               mgencer@mpayconnect.com
Food Security Breakout Session
dimensions to food security
                                              Money
                                             to buy &
                                              invest



                          Sustainability                     Prices/
                           / Resources                       Markets

                                             Food
                                            Security

                            Nutrition/                   Infrastructure
                              Safety                      /Distribution


                                            Production

      8/4/2010
Tech@State                                      6                    ©mPay Connect, Inc.
State Department Sessions on Mobile Money       6                                        6
                                                                     mgencer@mpayconnect.com
Food Security Breakout Session
access to money & data underpin all dimensions
                                                 Money
                                                to buy &
                                                 invest
                                          Smooth out income
                                           through access to
                                           savings and credit
                    Sustainability                                         Prices/
                     / Resources                                          Markets
          Mitigate risks through                                          Mitigate risks of price
        insurance for crop failure             Food                        fluctuations through
                                                                         insurance, savings, data
                                              Security

                       Nutrition/                                        Infrastructure
                               Safety                                    / Distribution
               Trace source of food                                          Increase speed of access
                through electronic                                        through money transfers and
             money flows, and data                  Production               vouchers for food access
      8/4/2010
                                      Increase investment through access to
Tech@State                                               7                            ©mPay Connect, Inc.
State Department Sessions on Mobile Money credit. Gain efficiencies with e-
                                                         7                                                7
                                                                                      mgencer@mpayconnect.com
Food Security Breakout Session               payments in value chain
issue: precarious cycle further exacerbated by
                    lack of financial services

                                                                 Can’t invest


                                             Crop
                                            Output                   Less Money
                                            Down


                                                                                               Turn to Sex Work
                           Less Farming


                                                                                   Can’t buy
                                                                                     food


                              Caretaker Burden
                                     Up
                                                     Malnutrition/
                                                        Illness


Tech@State                                                                                  ©mPay Connect, Inc.
State Department Sessions on Mobile Money               8                         Source: “New Variant Famine” Hypothesis by
                                                                                              mgencer@mpayconnect.com
                                                                                  Alex De Waal, mPay Connect
Food Security Breakout Session
why mobile money?



Tech@State                                      ©mPay Connect, Inc.
      8/4/2010
State Department Sessions on Mobile Money   9                       9
                                                mgencer@mpayconnect.com
Food Security Breakout Session
mobile money defined




                      Using the mobile phone as a channel
                to conduct payments, account management, and
                             other financial services

Tech@State                                                   ©mPay Connect, Inc.
      8/4/2010
State Department Sessions on Mobile Money     10                               10
                                                             mgencer@mpayconnect.com
Food Security Breakout Session
mobile money = (mobile) financial services

                                                                          Mobile Financial Services




                          Mobile Payments                                    Mobile Microfinance
                                                                                    Microfinance                        Mobile Banking
                                                                                                                        Mobile Banking




                                                                                      Credit, Savings,
         P2P                   C2B                B2B                 B/G 2C             Insurance           Transactional               Informational
• Mobile Money Transfer • At store                   • Replace cash   • Salary        • Disburse, Repay   • Mobile bill payment         • Alerts
• Domestic or International (proximity payments) in supply chain      disbursements   • Accrue assets     • Brokerage                   • Account balance &
 Mobile remittances        • Mobile online                            • Pensions                                                         history
                            (e.g. eBay or ringtones)                  • Rebates
                           • Micropayments (to bill)




 ©mPay Connect, Inc.
  Tech@State                                                                                                                      ©mPay Connect, Inc.
  State Department Sessions on Mobile Money                                           11                                          mgencer@mpayconnect.com
  Food Security Breakout Session
increases financial access

                                   World Economic Pyramid
                                                                                       Banks


                                                                      500 Mill
                                                                      *>$20k/yr


                                                                                                                Unbanked,
                                                                     2 Billion                                    Mobile
                                                                   *$3260 to $20k/yr
                                                                                                               Opportunity:
                                                                                                               1.7 Billion in
                                                                                               Today               2012

                                                                     4 Billion                 2012        Source: CGAP

                                                         *<$3260/yr or <$9/day

   Source: World Resources Institute
   (*Individual Annual Income: 2005 USD Purchasing Power Parity)


Tech@State                                                                                             ©mPay Connect, Inc.
State Department Sessions on Mobile Money                                              12              mgencer@mpayconnect.com
Food Security Breakout Session
reduces costs of financial services


              $ 4.00
                Branch

                                        $ 3.75

                                            Live Rep        $ 1.50
                                                             IVR
                                                                        $ .08
                                                                        Mobile



        ©mPay Connect, Inc.

Tech@State                                                           ©mPay Connect, Inc.
State Department Sessions on Mobile Money              13            mgencer@mpayconnect.com
Food Security Breakout Session
mobile money =
        foundation for all industries in cash-dependent markets


                              mHealth, Off-Grid Energy, Food Security




                               Mobile Financial Services
                           salary, payments, savings, insurance, credit



Tech@State                                                         ©mPay Connect, Inc.
State Department Sessions on Mobile Money    1414                                    14
                                                                   mgencer@mpayconnect.com
Food Security Breakout Session
innovations



Tech@State                                            ©mPay Connect, Inc.
      8/4/2010
State Department Sessions on Mobile Money   15                          15
                                                      mgencer@mpayconnect.com
Food Security Breakout Session
Syngenta’s Kalimo Salama in Kenya
                   reducing risk and increasing investments through
                    mobile micro-insurance for small holder farmers
Kenya




Tech@State                                                         ©mPay Connect, Inc.
State Department Sessions on Mobile Money   1616                   mgencer@mpayconnect.com
Food Security Breakout Session                     Kalimo Salama
Mobile Transactions
        increasing supply chain efficiency and future sales visibility by
                paying unbanked farmers via mobile vouchers
Zambia




Tech@State                                                   ©mPay Connect, Inc.
State Department Sessions on Mobile Money     1717           mgencer@mpayconnect.com
Food Security Breakout Session
Nuru International
                  increasing farmer productivity by eliminating
           “shoe leather costs” and safety issues with mobile account
Kenya
             Agriculture Loans



                             Repay
                             (saves 2 hours
                             of time walking to bank)            Educate/Train

                             Surplus output
                             enable savings
                             (safe account)
                                                         Crop Yields
                                                         Up 300%




Tech@State                                                                ©mPay Connect, Inc.
State Department Sessions on Mobile Money         1818                    mgencer@mpayconnect.com
Food Security Breakout Session
Manobi
   creating supply chain efficiencies and increasing price transparency
                   through mobile data and payments
Senegal




                                    1.      Certify farmers
                                    2.      Secure fair price (mobile)
                                    3.      Make purchases of supplies via mobile remotely
                                    4.      Improve market linkages
                                    5.      5,000 farmers pilot
                                    6.      Commercial scale up in 2 months
Tech@State                                                                       ©mPay Connect, Inc.
State Department Sessions on Mobile Money              1919                      mgencer@mpayconnect.com
Food Security Breakout Session
policy considerations



Tech@State                                       ©mPay Connect, Inc.
      8/4/2010
State Department Sessions on Mobile Money   20                     20
                                                 mgencer@mpayconnect.com
Food Security Breakout Session
policy considerations

          1.     Spur Innovation: Lessen burden on smallest, fastest innovators

          2.     Coordinate efforts: Fragmented efforts, but global solve needed

                 •      Cross-Sector to support holistic approach to inter-disciplinary
                        issues (e.g. NVF)
                 •      Cross-Country for mobile money to support regional and global
                        value chains (e.g. global food supply chain)
                 •      Cross-Enterprise constituents for data sharing on upfront
                        investment outlays (e.g. Fully leveraging solar weather vane
                        network)




Tech@State                                                              ©mPay Connect, Inc.
State Department Sessions on Mobile Money       21                      mgencer@mpayconnect.com
Food Security Breakout Session
Questions?

                                             Menekse Gencer


                        mPay Connect Consulting
                                    mgencer@mpayconnect.com


                                   • Wharton MBA ‘98, Harvard BA Economics ’93

                                                    Special thank you to:
                                     LinkedIn Group: Mobile Payments Series – mPay Connect
                        Jody Ranck, Syngenta Foundation, Mobile Transactions, Nuru International, Manobi,
                                                     World Economic Forum
Tech@State                                                                                          ©mPay Connect, Inc.
State Department Sessions on Mobile Money                     22                                    mgencer@mpayconnect.com
Food Security Breakout Session

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Mobile Money: The Foundation for Food Security by mPay Connect at Tech@State

  • 1. mPay Connect Consulting Mobile Money: the foundation to food security Menekse Gencer Mail: mgencer@mpayconnect.com Skype: meneks80 August 2, 2010 Company: www.mpayconnect.com
  • 2. agenda 1. background 2. why mobile money? 3. innovations 4. policy considerations Tech@State ©mPay Connect, Inc. 8/4/2010 State Department Sessions on Mobile Money 2 2 mgencer@mpayconnect.com Food Security Breakout Session
  • 3. background Tech@State ©mPay Connect, Inc. 8/4/2010 State Department Sessions on Mobile Money 3 3 mgencer@mpayconnect.com Food Security Breakout Session
  • 4. Menekse Gencer Bio • Work Experience: • mPay Connect Consulting Clients include: Citigroup, SKTelecom, Bangladesh venture, US Retailer, US MNO, IADB, World Economic Forum, mHealth Alliance (UN Foundation) • PayPal Mobile Business Development Director • 17+ years high tech, mobile, financial services • Mobile Money Publications: • World Economic Forum, mHealth Alliance on mHealth and mMoney (Fall 2010) • Innovations Magazine (MIT Press) on “(The) Mobile Money Movement: Catalyst to Jumpstart Emerging Markets” (Fall 2010) • “From Afghanistan to Silicon Valley: Mobile Financial Services for the Next Billion Customers” (viewed over 4600 times on Slideshare.net) • Mobile Money Speaking Engagements: • Global MMT conferences • Wharton, HBS , MIT, Columbia • Education: Harvard Economics A.B., Wharton MBA Tech@State ©mPay Connect, Inc. 8/4/2010 State Department Sessions on Mobile Money 4 4 mgencer@mpayconnect.com Food Security Breakout Session
  • 5. food security defined “Food security exists when all people, at all times, have physical and economic access to sufficient, safe and nutritious food to meet their dietary needs and food preferences for an active and healthy life.” (FAO, 1996) At base of pyramid, 70% or 2.5 billion people rely on food value chain for their income. Up to 2/3 small farmers are women No bank accounts, but they do have (access to) mobile phones Tech@State ©mPay Connect, Inc. 8/4/2010 State Department Sessions on Mobile Money 5 5 mgencer@mpayconnect.com Food Security Breakout Session
  • 6. dimensions to food security Money to buy & invest Sustainability Prices/ / Resources Markets Food Security Nutrition/ Infrastructure Safety /Distribution Production 8/4/2010 Tech@State 6 ©mPay Connect, Inc. State Department Sessions on Mobile Money 6 6 mgencer@mpayconnect.com Food Security Breakout Session
  • 7. access to money & data underpin all dimensions Money to buy & invest Smooth out income through access to savings and credit Sustainability Prices/ / Resources Markets Mitigate risks through Mitigate risks of price insurance for crop failure Food fluctuations through insurance, savings, data Security Nutrition/ Infrastructure Safety / Distribution Trace source of food Increase speed of access through electronic through money transfers and money flows, and data Production vouchers for food access 8/4/2010 Increase investment through access to Tech@State 7 ©mPay Connect, Inc. State Department Sessions on Mobile Money credit. Gain efficiencies with e- 7 7 mgencer@mpayconnect.com Food Security Breakout Session payments in value chain
  • 8. issue: precarious cycle further exacerbated by lack of financial services Can’t invest Crop Output Less Money Down Turn to Sex Work Less Farming Can’t buy food Caretaker Burden Up Malnutrition/ Illness Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 8 Source: “New Variant Famine” Hypothesis by mgencer@mpayconnect.com Alex De Waal, mPay Connect Food Security Breakout Session
  • 9. why mobile money? Tech@State ©mPay Connect, Inc. 8/4/2010 State Department Sessions on Mobile Money 9 9 mgencer@mpayconnect.com Food Security Breakout Session
  • 10. mobile money defined Using the mobile phone as a channel to conduct payments, account management, and other financial services Tech@State ©mPay Connect, Inc. 8/4/2010 State Department Sessions on Mobile Money 10 10 mgencer@mpayconnect.com Food Security Breakout Session
  • 11. mobile money = (mobile) financial services Mobile Financial Services Mobile Payments Mobile Microfinance Microfinance Mobile Banking Mobile Banking Credit, Savings, P2P C2B B2B B/G 2C Insurance Transactional Informational • Mobile Money Transfer • At store • Replace cash • Salary • Disburse, Repay • Mobile bill payment • Alerts • Domestic or International (proximity payments) in supply chain disbursements • Accrue assets • Brokerage • Account balance & Mobile remittances • Mobile online • Pensions history (e.g. eBay or ringtones) • Rebates • Micropayments (to bill) ©mPay Connect, Inc. Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 11 mgencer@mpayconnect.com Food Security Breakout Session
  • 12. increases financial access World Economic Pyramid Banks 500 Mill *>$20k/yr Unbanked, 2 Billion Mobile *$3260 to $20k/yr Opportunity: 1.7 Billion in Today 2012 4 Billion 2012 Source: CGAP *<$3260/yr or <$9/day Source: World Resources Institute (*Individual Annual Income: 2005 USD Purchasing Power Parity) Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 12 mgencer@mpayconnect.com Food Security Breakout Session
  • 13. reduces costs of financial services $ 4.00 Branch $ 3.75 Live Rep $ 1.50 IVR $ .08 Mobile ©mPay Connect, Inc. Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 13 mgencer@mpayconnect.com Food Security Breakout Session
  • 14. mobile money = foundation for all industries in cash-dependent markets mHealth, Off-Grid Energy, Food Security Mobile Financial Services salary, payments, savings, insurance, credit Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 1414 14 mgencer@mpayconnect.com Food Security Breakout Session
  • 15. innovations Tech@State ©mPay Connect, Inc. 8/4/2010 State Department Sessions on Mobile Money 15 15 mgencer@mpayconnect.com Food Security Breakout Session
  • 16. Syngenta’s Kalimo Salama in Kenya reducing risk and increasing investments through mobile micro-insurance for small holder farmers Kenya Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 1616 mgencer@mpayconnect.com Food Security Breakout Session Kalimo Salama
  • 17. Mobile Transactions increasing supply chain efficiency and future sales visibility by paying unbanked farmers via mobile vouchers Zambia Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 1717 mgencer@mpayconnect.com Food Security Breakout Session
  • 18. Nuru International increasing farmer productivity by eliminating “shoe leather costs” and safety issues with mobile account Kenya Agriculture Loans Repay (saves 2 hours of time walking to bank) Educate/Train Surplus output enable savings (safe account) Crop Yields Up 300% Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 1818 mgencer@mpayconnect.com Food Security Breakout Session
  • 19. Manobi creating supply chain efficiencies and increasing price transparency through mobile data and payments Senegal 1. Certify farmers 2. Secure fair price (mobile) 3. Make purchases of supplies via mobile remotely 4. Improve market linkages 5. 5,000 farmers pilot 6. Commercial scale up in 2 months Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 1919 mgencer@mpayconnect.com Food Security Breakout Session
  • 20. policy considerations Tech@State ©mPay Connect, Inc. 8/4/2010 State Department Sessions on Mobile Money 20 20 mgencer@mpayconnect.com Food Security Breakout Session
  • 21. policy considerations 1. Spur Innovation: Lessen burden on smallest, fastest innovators 2. Coordinate efforts: Fragmented efforts, but global solve needed • Cross-Sector to support holistic approach to inter-disciplinary issues (e.g. NVF) • Cross-Country for mobile money to support regional and global value chains (e.g. global food supply chain) • Cross-Enterprise constituents for data sharing on upfront investment outlays (e.g. Fully leveraging solar weather vane network) Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 21 mgencer@mpayconnect.com Food Security Breakout Session
  • 22. Questions? Menekse Gencer mPay Connect Consulting mgencer@mpayconnect.com • Wharton MBA ‘98, Harvard BA Economics ’93 Special thank you to: LinkedIn Group: Mobile Payments Series – mPay Connect Jody Ranck, Syngenta Foundation, Mobile Transactions, Nuru International, Manobi, World Economic Forum Tech@State ©mPay Connect, Inc. State Department Sessions on Mobile Money 22 mgencer@mpayconnect.com Food Security Breakout Session