Presentation from the digital transformation workshop, interactive training course on how to create and implement digital road map?
http://www.miodragkostic.com/
http://www.businessknowledge.biz/
9. Are their companies which do not transform?
There are only companies that do
not want to transform
10.
11. “(1) Automation applied to an efficient operation
will magnify the efficiency.
(2) Automation applied to an inefficient operation
will magnify the inefficiency.” -- Bill Gates
What is the greatest challenge
of digital transformation?
15. What was the Blockbusters MISSION?
To provide customers with the most convenient
means of accessing media entertainment
16. “You can't just ask customers what they want and then
try to give that to them. By the time you get it built,
they'll want something new.” -- Steve Jobs
42. ROADMAP for CRM System & Customer Journey
Measure
customer
experience
Increase
customer
loyalty
Better
customer
service
Positive
R.o.I in
year 2
productproduct
marketingmarketing
operationsoperations
financefinance
Create a product range of at
least 50 different menues,
organic, healthy, with nutrition
data, enough fruit and
vegetables
Do not forget food
intolerances and other special
needs (e.g. no pork,
vegetarian)
Patrick
5 weeks of time
Collaborate with
dietologist and chef
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Budget?
ToDos
remarks
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remarks
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Budget?
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remarks
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remarks
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remarks
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remarks
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Budget?
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remarks
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Budget?
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remarks
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Budget?
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remarks
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Budget?
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remarks
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Budget?
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Budget?
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remarks
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Budget?
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remarks
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Budget?
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remarks
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Budget?
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remarks
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Budget?
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remarks
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Budget?
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remarks
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Budget?
ToDos
remarks
Terra Panonica Roadmap