2. About DGS&D Business
Director General of Supply and Disposal : Central Purchase and
Quality Assurance Organization of Government of India under Ministry
of Commerce
Processes of Registration and Rate Contract
An Organization and its specific Products can be Registered to
DGS&D after meeting stipulated Quality Standards (Three Year Cycle)
Rate Contract has been awarded to the Organizations for the
Registered Products after online Tendering (One Year Cycle)
3. Why DGS&D Business?
Ready Platform: Product Approval and RC already made by Matrix
Less Marketing Efforts and Quick Results
Avoid Tendering Process: Win-win Situation
Government: Do not require to go through approval process
Easy and Faster Purchase Decisions by Departments
Partner: Supply EPABX on DGS&D rates and earn margins in
addition to the other accessories requires to be complimented to
EPABX
Enhance Customer Credentials
Enhance Profitability by Creating one More Business Vertical
4. Why DGS&D Business?
Offers ample Opportunities
Accelerated Growth
Can supply products other than PBX
An entry point to Key Government Accounts
Government is a Large Buyer – Frequent Orders
Less Competition : Sufficient Margins beside other Benefits
5. Potential of DGS&D Business
Total Yearly Estimated DGS&D PBX Business is 17 Crore
Estimated DG&D PBX Business up to 512 Ports – 7 Crore
Growth of India at the rate of 9% GDP
High Investment of Government in Infrastructure Projects
Telecom Equipment are inseparable part of any Infrastructure
Government is a large and frequent buyer – Can not Ignore
6. Challenges
Entry to Government Accounts
Persistence and Patience
Reaching to Right Person
Public Relations
Initial Time and Manpower Investment
7. Conquer the Challenges
Target Specific Government Accounts
Invest in Manpower to Visit them and Develop PR
Identify the Influencer or Decision Maker
Identify Contractors/Agents
Motivate them to Work for you - Easy Entry
8. DGS&D Business – Benefits
in Association with Matrix
More Margins – Special Prices devised for DGS&D Business
Case Specific Technical Help from Business Manager
Marketing and Sales Support from Matrix Business Manager
Full Margins on Accessories
Full Share of Recurring Service Revenue
Full Share of Margins Supplied other than Matrix
Transparent Business Policies
Timely Payments – Margins and Credit Note
9. DGS&D Business – Benefits
in Association with Matrix
Reliable and Feature Rich Products
Indigenous R&D : Can meet Customer Needs Faster
Owns Manufacturing : On Time Delivery and Better Quality Product
Made in India Advantage
Dedicated Multi-Channel Technical Support Centre
Joint Marketing and Promotion Efforts to Promote this Business
Ready Dedicated Marketing Collaterals and Presentation
10. Matrix ETERNITY
The EPABX
with
Seamless Mobility
and
Universal Connectivity
11. DGS&D Requirements
Reliable and Superior Technological Product
Prompt and Efficient After Sales Service Support
User Friendly, Quick to Install and Easy to Program
Proficient Call Handling
Multi-party Conference
Dialing Restrictions
Directory Dialing
Maximum Up-time
VoIP/ISDN BRI-PRI Compatibility
12. Matrix PBX Platforms - ETERNITY
DGS&D Configuration Platform
4/12 Expandable up to 24 with one Operator Console ETERNITY GE6S
ETERNITY
8/16 Expandable up to 64 with one Operator Console ETERNITY GE6S
GE6S
8/24 Expandable up to 96 with one Operator Console ETERNITY GE6S
ETERNITY GE12S
DGS&D Configuration Platform
4/48 Expandable up to 128 with one ETERNITY GE12S
Operator Console
DGS&D Configuration Platform
16/64 Expandable up to 256 with one ETERNITY ME
ETERNITY ME
Operator Console
24/128 Expandable up to 512 with one ETERNITY ME
Operator Console
13. Key Aspects
Flexible and Scalable Converged Communication Platforms
Rich Features and Functions
Intuitive User Interface
Flexible Call Management
Easy Installation and Setup
Comprehensive Monitoring and Management Reports
Universal Connectivity
Mobility
All-In-One High Integration
A Perfect Blend of Innovation, Intelligence and Integration
15. ETERNITY - Universal Connectivity
Analog Phones
Mobile
GSM/UMTS Extensions
SIP Proxy (3G)
CO
ISDN - BRI Digital Key Phones
PSTN
T1/E1/PRI
IP Extensions
IP
SIP Proxy
Mobile
SIP Client
IP Phone Softphone WLAN
Remote IP Extensions
Router
16. ETERNITY: Built-in Interfaces
ETERNITY ETERNITY ETERNITY
System Resources Description
GE6S GE12S ME
Analog Input Port To Connect External Music Device 1 1 1
Analog Output Port To Connect Public Address System 1 1 1
To Connect Sensors or Panic
Digital Input Port 1 1 1
Switch
To Connect External Devices, Door
Digital Output Port 1 1 1
Lock etc
To Connect Computer or Printer for
RS232C (COM) Port 2 2 2
SMDR
Voice Module
Auto-Attendant, Voice Help, Voice
16 16 16
Tones
(16 Seconds Each)
Configuration, PMS, SMDR, System
Ethernet Port 1 1 1
Log
Conference Number of Conference Participants 15 15 21
17. ETERNITY: Optional Interfaces
System Resources Description
SLT Ports To Connect to Single Line Analog Telephones
DKP/DSS Ports To Connect to Proprietary Digital Key Phones or DSS Consoles
TWT Ports To Connect to Two Wire Trunk Lines
BRI Ports To Connect to ISDN BRI Network or ISDN Compatible Devices
T1/E1/PRI Ports To Connect to T1/E1/PRI Network or Compatible Devices
Mobile Ports(GSM/3G) To Connect to GSM/3G Network
VoIP Channels To Make VoIP(SIP) Calls Using Internet or Intranet
IP Clients To Register VoIP Phones, Soft phones and Mobile SIP Clients
E&M Ports To Connect to E&M Network
Voice Mail System Voice Mail System with Auto-Attendant and 512 Mail Boxes
Magneto Ports To Connect to Magneto Phones
19. ISDN BRI and T1/E1 ISDN PRI
ISDN BRI Card – Offer Two Channels
Common Card for T1/E1 ISDN PRI
Maximum 32 BRI Ports per System
Maximum 8 PRI Ports per System
Supports
Incoming Channel Bundling
DDI Numbers
Q-SIGNALING
Video Conferencing
Networking of PBXs
Closed User Group
20. ISDN BRI T1/E1 ISDN PRI
ETERNITY GE6S/12S
ETERNITY ME
21. IP-Extensions (VoIP) Connectivity
SIP Based VoIP Server Card
Supports Up to 16/32 SIP Trunks (Accounts)
Supports Peer-to-Peer Calls
Supports 999 entries in Peer-to-Peer Table
Supports Networking of PBXs (VoIP)
Supports Closed User Group
Multiple Gateway Support
Option of 16/32 Channel VoIP Card
23. GSM/3G (Mobile) Connectivity
PBX with In-Skin GSM Card
Offers Direct Connectivity to GSM Network
Avoid External FCT Boxes
Single Antenna per 4 GSM SIMs
Faster Processing of GSM Calls
GSM Calls Routed through the Cheapest Service Provider
Not Covered under DGS&D RC
25. Voice Mail System
In-Skin Card for Voice Mail
Handles 16 Calls Simultaneously
Configure as 8 or 16 Ports as per Requirement
512 Mail Boxes
Up to 72 Hours of Recording Time with default 4 GB Pen Drive
USB Flash Memory to Store Messages
Easy Transfer of Messages to Computer through FTP
29. Auto-Attendant/Direct Inward
Dialing
Built-in Feature
Handle 5 Callers at a Time
Call Status Information
Supports Dial-by-Name
Various Message Options
User can Reach Desire Station by Dialing a Station Number
30. Auto-Attendant – An Illustration
1
Call to Joseph 2
PSTN
Welcome
Caller
Welcome to Matrix Telecom ! Greetings
Dial Extension Number
7-Dial by Name 3
0 8-Leave a Message
5-Listen Promotional Scheme
9-Go to Operator
The Person you wish to talk is not
# available. Please dial 1 Calling Activity:
End 1 to retry Dialed Extension Number: 501 4
9 to go to operator Dial by Name: Joseph, Dial 567 ETERNITY IP-PBX
0 to go to initial node
# to disconnect 8 Call Established
5
9
7 6
Joseph 501
Smith 502
Operator
No Answer User Busy
Sara 503
31. Background Music on DKP/SLT
Listen Music from the Music Player Connected to AIP of ETERNITY
Played on a Speaker Phone
Music Stops Automatically and Changes to Ring Tone on an Incoming Call
Available both on DKP and SLT
Make Workplace a Pleasant Experience
32. Call Duration Control
Calls can be Disconnected after a Pre-defined Time
Effective Sharing of Telephone Resources
Controls Time Spent on Phone
System gives Alert Tone before Disconnection
33. Caller Line Identification (CLI)
Supports CLI on Analog, Digital, GSM and VoIP Trunks
Supports DTMF and FSK Analog CLI
Displays CLI on Normal Analog, Digital and IP Phone
Time and Date Display on FSK CLI of Analog Phone
CLIR for Internal Calls
34. CLI based Routing
Route Incoming Call from a Specific Number or a Destination to a
Pre-assigned Number
No Need of an Operator or Auto-Attendant Assistance to Route a
Call
Calls will not be Matured, if not Answered
400 Numbers can be Programmed
Incoming Calls can be Routed on SLT, DKP, CO, GSM,
VoIP and ISDN BRI-PRI
35. CLI based Routing – An Illustration
If Called Number from
System Check This MD’s Residence,
Number in its CLI
Route Call Directly to
Table
MD
Call From a
MD’s Residence
36. Multi-Site Connectivity
Networked PBXs work as a Single Entity
Connects More than one PBX Location through E&M, T1/E1 or VoIP
Interfaces
To Call Between Locations Dial Just a Station Number
Station Number should be Unique
Operator and Auto-Attendant can be By-passed
37. Multi-Site Connectivity– An Illustration
GSM
T1/E1/PRI/VoIP
ISDN PRI
3001 3100
2001 2100
PSTN
Call Users of the Exchange with Extension Number
Exchange can used System Resources of other , if Programmed
38. Conference Bridge
Maximum 21 Parties Conference is Possible with ETERNITY ME
Maximum 15 Parties Conference is Possible with ETERNITY
GE12S/GE6S
Multiple Conferences are Possible
Supports Conference Dial-In
39. Multiple Multi-Party Conference
Logistics & Transportation GSM
/3G
Reception
00
Local LAN
Factory Workers
Internet
Sr. Manager-Production
ETERNITY
IP-PBX
Field Sales Person PSTN
(Mobile SIP Client)
Sr. Manager-Sales
Technical Support Team
40. Conference Dial-In
All the Parties are informed about Scheduled Conference Prior to the event
By dialing Conference Dial-In code, relevant Parties can join Conference with ease
Logistics & Transportation
GSM/3G/
15/21 People can be
included in single Dial- Reception
in Conference
Local LAN
Factory Workers
Internet
Sr. Manager-Production
ETERNITY IP-PBX
Field Sales Person
PSTN
(Mobile SIP Client)
Sr. Manager-Sales
Technical Support Team
41. Department Group
Maximum 16 Department Groups
Each Department Group can have 16 Stations
Incoming Calls can be Routed to a Department Group
Any station in the Group can Answer the Call
Station Log-in and Log-out Facility
Log-in and Log-out Details can be Printed
42. Digital Input Port
Useful for Various Control Applications
External Devices Like Alarm Sensor, Smoke Sensor, Glass
Breaking Detector can be Connected
Optional Interface
Sensors
43. Digital Output Port
Useful for Various Control Applications
External Devices Like Door Lock, Relay can be Connected
Support DISA Operation
Built-in Interface
Door Lock
44. Dual Ring
Attend your Desk Calls on your Mobile
Simultaneous Ringing on Internal Extension as well as on Mobile
Whichever Answers First, other Disconnects
Not Applicable when Call Routed through TWT and E&M
Boon to the Government Officers who Keeps on Traveling and yet
can Attend their Desk Calls
45. D
Magneto
GSM
CDMA
TWT
ISDN - BRI
PSTN
ISDN - PRI
Internet VoIP
E&M
VSAT
46. External Call Forwarding
Calls to a Station can be Forwarded to Another
Station or Destination
Forward Incoming Calls to External Destination
Forward Internal Calls to External Destination
CLI based External Call Forwarding is Possible
Simultaneous Ringing on Internal Station as well as
Forwarded Destination is Possible
47. External Call Forwarding
99250 99250
Call is Forwarded on
External Number
99250 99250
Network
Extn: 225
User Dial 0265-2630555 Extn: 225
48. Flexible Numbering
Users can Select Numbers of their Choice
Options to Select One, Two, Three and Four Digits Number
Both on SLT and DKP
9
20
201
3001
49. Universal Routing with Least Cost
Comprehensive LCR
3 Types:
Time
Number
Service Provider to Service Provider
Combinations also Possible
Automatically selects the Cheapest Route to Call
Call Made Outside the Organization at Least Possible Cost
50. Live Call Screening
Work with Voice Mail System Card
Feature is available only on DKP
Station can Interrupt and Speak to Caller while Leaving a Message
to the VMS
Forward calls to VMS and Attend, if Important
51. Logical Partitioning
Calls from VoIP to PSTN and Other Networks are Not Allowed
Calls from VoIP and other Trunk Ports Like TWT, DS1, BRI,
E&M and GSM can be Restricted
52. Logical Partitioning– An Illustration
Magneto
GSM
CDMA
TWT
ISDN - BRI
PSTN
ISDN - PRI
Internet VoIP
E&M
VSAT
53. Call Detail Records
Call Details can be downloaded to a Computer
Buffer Supports up to 12,000
For Outgoing Calls – 6,000
For Incoming Calls – 5,000
For Internal Calls – 1,000
Support Various Filters for Call Analysis
54. Video Conferencing
ISDN
BRI/PRI TE BRI/PRI NT
ISDN BRI Ports used for Video Conferencing
56. Voice Mail System - Overview
Avail in the form of an Expansion Card
16 Port Voice Mail Card
Up to 512 Mailboxes
254 Message or 999 minutes per Mailbox
USB Flash Drive as a Storage Media
Storage capacity of 72 Hours with 4 GB USB Flash
Can be expanded up to 576 Hours with 32 GB USB Flash
Ethernet Port for Programming
57. VMS - Benefits
In-skin Expansion Card - No Moving Parts
No need of Extra Space for the System – Effective Utilization of
Real Estate
Easy Message Delivery and Retrieval
Easy to Install and Use
Easy Configuration Programming through Web-based GUI
Greet your Callers with same Warmth
Personalized Greetings for Each Mailbox User
Attend your all calls effectively 24x7
Productivity Booster and Convenience Enhancing Features
58. VMS Benefits – To Govt. Department
Reduce burden of Operator
Reduced Human Error
Answer Caller Immediately – Saving on time of Caller
Assist Multiple Calls Simultaneously and Effectively
No Dropped Calls – Better Service to Public
Round the Clock Assistance to Public
Productivity and Convenience Enhancing Features - Such as
Voice Mail to Email, Broadcast Message, Redirect Message,
Listening Message from anywhere will increase efficiency of the
enterprise by leaps and bounds.
59. VMS Benefits – To Caller
Uniform Treatment for Each time call is made
No call queues - Saving on Time
Access to Information at any time
No need to redial – Leave a Message and ensure the
communication at the very first call
No need to remember Extension Number - Dial by Name
60. VMS Benefits –Mailbox Owner
Reach to Mailbox from anywhere
Reach to Customers/Callers anytime
Personalized Greetings
Keep your focused without missing important calls – Live Call
Screening
Multiple Mailboxes on Single Extension
Message Wait Indication
Message Receipt Notification
62. VMS at your Service
Message Notification
Services
Message Delivery
Service
Incoming Call
Transfer Service
Attendant Services
Email
Mailbox Services
63. Attendant Services – An Illustration
1
Call to Joseph 2
PSTN
Welcome
Caller
Welcome to Matrix Telecom ! Greetings
Dial Extension Number
7-Dial by Name 3
0 8-Leave a Message
5-Listen Promotional Scheme
9-Go to Operator
The Person you wish to talk is not
# available. Please dial 1 Calling Activity:
End 1 to retry Dialed Extension Number: 501 4
9 to go to operator Dial by Name: Joseph, Dial 567 ETERNITY IP-PBX
0 to go to initial node
# to disconnect 8 Call Established
5
9
7 6
Joseph 501
Smith 502
Operator
No Answer User Busy
Sara 503
64. Web based Programming
Web based GUI
Programming over Internet
Access Level for System Engineer and System Administrator
Upgrade System Software
Takes Back-up SMDR Reports
67. Digital Key Phone – EON48S
2x24 LCD with Swivel, Backlit and Contrast Control
Message Wait Lamp
Ringer Lamp
24 Programmable Keys & DSS Keys
More Direct Station Keys on Optional Attachment
(DSS16x4)
Desk-Top and Wall Mounting
Call Log
Adjustable Ringer Volume and Speech Level
Executive and Operator Functionality
Last Dialed Calls
Message Paging
Tri Colour LEDs for Port Status
68. Direct Station Selection – DSS16X4
Two Units can be Attached with Each EON48S
64 keys for Direct Station Selection
DSS16X4 uses 1 DKP Port
Dual Color LEDs for Port Status
69. IP Phones – SETU VP
3 SIP Accounts
2 Ethernet Ports
Programmable Keys
Auto Answer with Headset Interface
Conference
DHCP, PPPoE, NAT and STUN
Peer-to-Peer Calling
Dialed, Received, Missed and Rejected Call Logs
G.711, G.722, G.723, G.726 and G.729AB
LAN and WAN Ports
Message Wait Indication
Multiple Call Handling (4 Calls)
Phone Book with 100 Entries
Web Configuration
71. DGS&D Customer List
Government Organization City
Commissioner of Central Excise Chennai
Commissioner of Central Excise, Customs & Service Tax Mysore
Central Horticultural Experiment Station Bhubaneswar
Directorate of Enforcement Lucknow
The Collectorate Jabalpur
Municipal Corporation Bhilai
Garrison Engineer (P), Kirkee Pune
The Chief Engineer, BSF Head Qtr. Bikaner
CMP Centre and School Bangalore
Headquarters Madras Engineer Group & Centre Bangalore
Defence Research & Development Organisation, Govt. of India, Ministry
Bhuvaneswar
of Defence
72. DGS&D Customer List
Government Organization City
Institute of Technology Korba
Central Tool Room & Training Centre Bhuvaneswar
Regional Vocational Training Institute for Women, DGE&T, Govt. of India Allahabad
Directorate of Technical Education & Training Orissa
Gujarat Vidyapith Ahmedabad
University Institute of Engineering & Technology (UIET) Kurukshetra
National Institute of Technology Agartala
Gujarat Ecological Education & Research Foundation, Dept. of Forest,
Gandhinagar
Gujarat
Dept. of AYUSH, Ministry of Health & Family Welfare, Govt. of India New Delhi
Regional Referral Hospital, Dept. of Health & Family Welfare, Govt. of
Nasik
Maharashtra
Chief Commissioner of Income Tax - I Vadodara
73. DGS&D Customer List
Government Organization City
Commissioner of Income Tax - I Kolhapur
Chief Commissioner of Income Tax Trivendrum
Prasar Bharati, Broadcasting Corpn. Of India, All India Radio / Doordarshan Jabalpur
Prasar Bharati, Broadcasting Corpn. Of India, Doordarshan Kendra Kohima
Dibrugarh,
Assam Power Generation Corpn. Ltd.,
Assam
National Power Training Institute (Ministry of Power, Govt. of India) Guwahati
Physical Research Laboratory Ahmedabad
Bhabha Atomic Research Centre Mysore
National Technical Research Organization New Delhi
Commissioner of Income Tax - I Kolhapur
Chief Commissioner of Income Tax Trivendrum
74. DGS&D Customer List
Government Organization City
Brihan Mumbai Municipal Corporation Mumbai
Bureau of Indian Standards Mumbai
Maharashtra
Directorate of Vocational Education & Training
(44 Locations)
Directorate of Technical Education Gandhinagar
Dept. of Health & Family Welfare Gandhinagar
Indian Coast Guard (Indian Navy), Min. of Defence Daman
Sachivalay Complex, Ele. Division, R&B Dept. Gandhinagar
Competition Commission Of India New Delhi
Ministry Of Home Affairs, North Block New Delhi
National Institute Of Health & Family Welfare New Delhi
Women Hospital Dehradoon
Road Transport Organisation Mumbai
Chandrapur,
Zila Parishad
Maharashtra
75. DGS&D Customer List
Government Organization - Education City
Rajasathan Teacher Eligibilty Test Ajmer
National Institute of Technology Agartala
National Institute of Technology Agartala
Govt. Science College Ahmedabad
Gujarat Vidyapith Ahmedabad
Krishi Vigyan Kendra Anta
CMP Centre and School Bangalore
Krishi Vigyan Kendra Banswara
Rani Channamma University Belgavi
Krishi Vigyan Kendra Bhilwara
Central Tool Room & Training Centre Bhubaneswar
College of Agriculture Bikaner
Krishi Vigyan Kendra Bundi
76. DGS&D Customer List
Government Organization - Education City
Kendriya Vidyalaya Chandkheda
Krishi Vigyan Kendra Chittorgarh
Industrial Training Institiute Dehradun
Krishi Vigyan Kendra
Dungarpur
Directorate of Technical Education Gandhinagar
Gandhinagar
Education Board
Central University of Himachal Pradesh HP
Sri Mata Vaishno Devi university J &K
Krishi Vigyan Kendra Jhalawar
SKN College of Agriculture Jobner
North Eastern Institute of Science & Technology Jorhat
Ahmedabad Municipal Corporation's Dental College Khokhra
Krishi Vigyan Kendra Kota
77. DGS&D Customer List
Government Organization - Education City
Kendriya Vidyalaya Mankhurd
Directorate of Vocational Education & Training Mumbai
Directorate of Vocational Education & Training Mumbai
Agriculture University Navsari
National Institute of Health and Family Welfare New Delhi
Directorate of Technical Education & Training Orissa
Industrial Training Institute Pithoragarh
Krishi Vigyan Kendra Rajsamand
Krishi Vigyan Kendra Sirohi
Directorate of Extension Education Udaipur
Headquarter EME School Vadodara
Office of the Commandant, EME School Vadodara
78. DGS&D Customer List
Government Organization - Defence City
Director General Armed Forces Medical Services New Delhi
Air force Belgaum
Defence Research & Development Organization, Ministry of Defence Bhubaneswar
Air force Chandigarh
Air force Dadri
Controller of Defence Accounts Guwahati
39 Mtn DOU Jammu
28 Mtn DOU Jammu
Cantonment Board Kirkee, Pune
AMC Centre & College Lucknow
AMC Records Lucknow
Weapon Acceptance Trial Team Mumbai
Air force Nagpur
Air force Nasik
Force HQRS Sashatra Seema Bal New Delhi
Sashatra Seema Bal Shimla
79. DGS&D Customer List
Government Organization - Health City
Gujarat State AIDS Control Society Ahmedabad
Medical College Bhavnagar
Public Health Department Cuttack
Civil Hospital Gandhinagar
Taluka Hospital, Kanjirapally Kottayam
Medical College Patan
Civil Hospital Silvassa
Civil Hospital Thane
Government Organization - Police
Police Radio Officer A&N
Superintendent of Police Bikaner
Dy. Commissioner of Police, East Delhi
Dy. Commissioner of Police, North Delhi
DCP Outer District Delhi
DCP West Dist. Delhi
ADG Police Gandhinagar
80. DGS&D Customer List
Government Organization - Police City
UP Police Lucknow
Commissioner of Police New Delhi
Delhi Police, South East New Delhi
Dy. Commissioner of Police, New Delhi New Delhi
Dy. Commissioner of Police, North East New Delhi
Dy. Commissioner of Police, South West New Delhi
Dy. Commissioner of Police, West New Delhi
Resident Commissioner (Maharashtra Sadan) New Delhi
Government Organization - Media
Vigyan Prasar Noida
All India Radio Ahmedabad
Prasar Bharati, Broadcasting Corpn. of India, All India Radio /
Doordarshan Jabalpur
Prasar Bharti New Delhi
National Technical Research Organization New Delhi
81. DGS&D Customer List
Government Organization - Research/Laboratories City
Forensic Science Laboratory Ahmedabad
Space Physical Research Lab Ahmedabad
Electronics Regional Test Laboratory (East) Kolkata
Tata Institute of Fundamental Research Mumbai
Bhabha Atomic Research Centre Mysore
Regional Forensic Science Laboratory Rajkot
Main Cotton Research Station Surat
Government Organization - Banks City
SBI Mumbai
State Bank of Hyderabad Tirupati
Government Organization - Others City
Department of Space Ahmedabad
MSME Development Institute Ahmedabad
Consumer Disputes Redressal Commission Ahmedabad
Tolmap Bhavan Ahmedabad
Public Works Department Ajmer
82. DGS&D Customer List
Government Organization - Others City
Commander Works Engineers (AF) Allahabad
Gujarat Pollution Control Board Ankleshwar
Employees Provident Fund Organization Aurangabad
Bhilwara Zila Doogdh Utpadak S. S. Ltd. Bhilwara
Tejaswini R. W. E. Program Bhopal
MP rajya Pichhada Varga Aayog Bhopal
Railtel Corporation of India Ltd. Bhubaneswar
Airport Authority of India Chennai
Commissioner of Central Excise Chennai
Central Warehousing Corporation Chennai
National Bio Diversity Authority Chennai
South Chennai Vehicle Main Depot Chennai
Municipality Dahod
Ministry of Home Affairs Delhi
Govt. of National Capital Territory of Delhi Delhi
Airport Authority of India Dibrugarh
83. DGS&D Customer List
Government Organization - Others City
Assam Power Generation Corpn. Ltd. Dibrugarh, Assam
Commander Works Engineers Dibrugarh, Assam
Central Water Commission Gandhinagar
Circuit House Gandhinagar
Directorate of Sainik Welfare & Resettlement Board Gandhinagar
Elec. Sub Dn No.2 Gandhinagar
Department of AYUSH Hyderabad
Waghur Dam Division Jalgaon
Circuit House Junagadh
Commissioner of Income Tax Kolhapur
Sarvajanik Udhyam Bureau Lucknow
Diversified Agriculture Support Project Lucknow
Department of Atomic Energy Mumbai
Directorate of Aviation Mumbai
Water Supply Department Mumbai
Govt. Central Press Mumbai
84. DGS&D Customer List
Government Organization - Others City
Brihan mumbai Municipal Corporation Mumbai
Road Transport Organization Mumbai
Municipal Corporation Mumbai
Jilla Shalya Chikitshak Nasik
Central Bureau of Narcotics Neemuch
Ministry of Agriculture New Delhi
Town & Country Planning Organisation New Delhi
National Medicinal Plants Board New Delhi
District Court Patan
Municipality Pindwara
Zoological Survey of India Pune
Meghalaya Industrial Dev. Corp. Ltd. Shillong
Municipality, Abu Road Sirohi
Municipality Sirohi
Chief Commissioner of Income Tax Trivandrum
Chief Commissioner of Income Tax Vadodara
86. Type of Presentation: DGS&D Presentation
Number of Slides: 84
Revised On: September 5, 2011
Version-Release Number: V2.R1
For Further Information Please Contact:
Email ID: pbx@MatrixComsec.com
Visit us at www.MatrixComsec.com
Notas do Editor
Benefit: Connectivity to ISDN Network & its rich features.
Benefit: Advantage of Cost reduction & with increased Mobility & hence Global connectivity in local network.
Benefit: Connectivity to GSM/3G/CDMA (Mobile) Network & its Mobility features.
Benefit: User can attend the messages in his absence, avoid communication gape in crucial cases.
Benefit: 1) Efficient & effective ‘Call reception’ & Reduce Burden on Operator, hence influence the efficiency of organisation. 2) Save Callers Telecom Bill 3) Make Professional Image of the Company 4) Helpful During Non Working Hours and Holidays
Benefit : Feel pleasant to the caller & also keep amused till attended.
Benefit: Helps to implement discipline for telecom-resource usage & also in Cost reduction.
Benefit: Help to indentify the caller in-prior & respond accordingly
Benefit: Automated & effective ‘Call Routing’ of predefined callers without others’ intervention.
Benefit: 1) Expansion of existing PBX resources without replacing it (Cost Saving). 2) Using this Networked PBXs work as a Single Entity.
Benefit: 1) Help to solve shared matter in Faster & Effective way. 2) Avoid frequent travelling of remote workforce & hence Saves Cost .
CONFIDENTIAL
Benefit: 1) Faster call reception. 2) Effective distribution & execution of incoming calls .
Benefit: Mentioned in the slide
Benefit: Mentioned in the slide
Benefit: 1) Work as Mobile Extension to make & receive the calls with all basic features of PBX. 2) Allow Remote Programming.
Benefit: Extension Numbers can be chossen Easy to remember & dial.
Benefit: Cost Saving
Benefit: Important calls can be Forwarded to VMS and Attend also.
It is a gray area. Making a VoIP call using service provider/Peer to peer are allowed. However, once you make a call on TWT and kept called party on hold and make a VoIP call and put them in conference that is not legal. Bridging of two network TWT/GSM/ISDN PRI or any of the network should not bridge (Voice Network) to VoIP Network. Hence, We call in India this technology as Net to Phone and not Phone to Net. To achieve this we have implemented Four categories. You can put any of the trunk in any category and program accordingly. By default it is not allowed.
CONFIDENTIAL
CONFIDENTIAL
CONFIDENTIAL
Benefit: Very helpful for installation, support & troubleshooting by technician/ engineer.