Mais conteúdo relacionado Mais de Acando Consulting (20) ECM Today - Trends And Reality1. © Acando AB
ECM Today
Trends & Reality
Part of the seminar ”How many information flows are there?”
Arranged by Mid Sweden University,
CEDIF project Centre for digital information management and EU Objective 2
Photo credit: http://www.sxc.hu/browse.phtml?f=download&id=993681
2. © Acando AB
Oscar Berg
Strategic IT, Acando
Twitter: oscarberg
thecontenteconomy.com
acando.com
3. © Acando AB
Acando & Our Mission
Acando is a consultancy company
that in partnership with our clients
identifies and implements
business improvements
through information
enabled by technology.
4. © Acando AB
Focus. Information and
users. The culture.
Processes and systems.
All at the same time.
5. © Acando AB
Three Essential Steps to AHA! Experiences
No 1.Understanding the big picture
and the business.
No 2. Understanding the information
and its value.
No 3. Understanding the daily work.
7. © Acando AB
ECM does NOT = Document Management
…despite what some old school DM people say
ECM does NOT = Product or Technology
…despite what the vendors want you to believe
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So what is ECM?
All that is needed to be able to manage
all content within an enterprise
regardless of type, format or location
throughout the content’s life cycle
so that it can be found and used when
needed
9. © Acando AB
ECM & Collaboration are tightly intertwined
Collaboration ECM
10. © Acando AB
We know this story
You’ve probably already
heard this story…
Photo credit: http://www.sxc.hu/browse.phtml?f=download&id=80232
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Over 80% of
enterprise content
is unstructured.
Fulcrum Research
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White collar workers
spend as much as 40%
of their time managing
documents.
Gartner
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The feeling of information
overload is frequently
experienced by knowledge
workers…
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Knowledge workers spend from
15% to 35% of their time
searching for information.
15% of the time is spent on
duplicating existing information.
Searchers are successful in
finding what they seek 50% of
the time or less.
Source: IDC
16. © Acando AB
71% agree that it is easier to
locate "knowledge" on the
web than to find it within their
internal systems.
AIIM Industry Watch Collaboration and
Enterprise 2.0, 2009
“
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17. © Acando AB
How important is the
effective management
of electronic
information to the
long-term success of
your organization?
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Which 3 of these typical aspects of ECM products do
you consider most important?
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There’s a shift in corporate techology adoption
Source: McKinsey Quarterly ”Six ways to make Web 2.0 work”, February 2009
26. © Acando AB
TREND #2
The Read-Write Web is blurring roles
Before
Author Editor Publisher
Reader
Now
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TREND #3
Content resides both inside and outside firewalls
Microsoft Word
Google Docs
30. © Acando AB
TREND #6
Conversations – content is just something to talk about
Structured
content
Unstructured
Content
Conversations
People
31. © Acando AB
TREND #7
User-generated metadata
Favorites
Embeds
Shares
Social
Bookmarks
Views
Tags
Taxonomy
Groups
Downloads
Comments
33. © Acando AB
Typical ECM problems
Users can’t find the info they need
Users don’t know which tool to use, or
how
Users can’t access the information
they need
Information security requirements
cannot be met
Problem complying with rules and
legislations
34. © Acando AB
Common causes
Each business unit decides for itself
Lack of awareness of ECM problems
No clear policies and guidelines
No overview of the entire content
landscape
Lack of vision and long-term strategy
36. © Acando AB
Many organizations have ECM technologies in place
Return
Investment
37. © Acando AB
There is an opportunity to leverage these investments
Return
Investment
38. © Acando AB
Define a vision and strategy for ECM
Share ECM best practices
Enhance common ECM capabilities
39. © Acando AB 38
Here are a few of the obstacles
we have to deal with…
45. © Acando AB
The largest enemy of change and
leadership isn't a "no". It's a "not yet".
Change almost never fails because it's
too early. It almost always fails because
it's too late.
Seth Godin, Author
“
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47. © Acando AB
© Acando AB
For more information, visit
www.acando.com