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Paul Kenny (Founder, OceanLearning) - Building Resilience

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Business of Software Conference
Business of Software Conference

This talk was given at Business of Software Conference Europe Online 2020, on March 23rd.

Negócios
1 de 23
Hello BoS Greatto be back!
SalesSuccess Mindset Why your attitude defines your success.
How do you improve your sales performance? Attitude SkillsKnowledge
How do you improve your sales performance? Attitude SkillsKnowledge “Hire Attitude, develop Skills & Knowledge”
Sales is a seriously ‘ego depleting’ activity
Rejection Ghosting / Melt BYC Factors Status Competition Sales Processes Targets
Weareusedto working with dashboards
Elements of Mental Mastery Confidence Drive Resilience Focus Adaptability Growth Meta Cognition/ Emotional Intelligence
Elements of Mental Mastery Confidence Drive Resilience Focus Adaptability Growth Meta Cognition/ Emotional Intelligence
State
MetaCognition/ Emotional Intelligence“According toTalent Smart, 90% of high performers at the work place possess high EQ, while 80% of low performers have low EQ. Emotional Intelligence is absolutely essential in the formation, development, maintenance, and enhancement of close personal relationships. Unlike IQ, which does not change significantly over a lifetime, our EQ can evolve and increase with our desire to learn and grow.” PsychologyToday
Be aware of your state. Optimism/ Positivity Energy Spectator Champion Zombie Victim Saboteur
State ABOVE BELOW Calm Clarity Control Anxious Chaotic Confused Victim
Confidence
Belief Self SolutionEnterprise
Confidence “In the moment”
Confidence Builders Preflection Anchors Circles Submodalities Physiology
Resilience “Everythingcanbetakenfroma personbutonething:thelastofour humanfreedoms–tochooseone’s attitudeinanygivensetof circumstances.Tochooseone’sway” (ViktorFrankl1959).
ResilienceStrategies  Rehearsal (real and imagined)  Take a break / Disrupt  Small steps and Tiny Habits (Motivation, Ability & Prompts)  Communal challenge  Daily victories  Coaching (Who, what where,& when)  Historical perspective…..
Drive
Drive Belief Goals Drivers
Some resources https://bit.ly/3a71GR8
Love your SalesTeam Mail:paul@oceanlearning.co.uk Twitter: @paulkennyOL

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