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Wikimedia 2009 Redux Bay Chi

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Micah Alpern
Micah Alpern

A Review of the 2009 Wikimania conference held at BayCHI in October.

TecnologiaNegócios
1 de 39
[object Object],[object Object],[object Object],[object Object],[object Object],BayCHI 10.13.09 Redux
Taken by Beatrice Murch (blmurch)  Flavor of the conference Big trends: Confronting slowing growth Maintain Quality How/why (demographic shifts) What to do about it Usability, Policy, Engagement
 
 
Erik Zachte, Wikipedia's stats guru/czar/master.
Maintain Quality Confront Slowing Growth
Maintain Quality Confront Slowing Growth Strategic Planning Usability Initiative Data, models, & explanation WikiTrust Flagged Revisions Answers Community Moderations
 
 
 
 
 
Photo of Richard Stallman Wikimedia keynote by mat-
 
# of active contributors plateauing Photo of Jimmy Wales by blmurch
 
 
 
 
http://usability.wikimedia.org
 
 
 
Jennifer Riggs presenting on volunteer lifecycle at the Red Cross
Flagged Revisions ,[object Object],[object Object]
 
 
Traditional Moderation Failed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Answers Community Moderation ,[object Object],[object Object],[object Object],[object Object],Illustration by Bryce Glass To address these challenges:
WikiTrust Luca de Alfaro, Ian Pye, and Bo Adler from UC Santa Cruz
Panel of current and former Arbicon committee
Simultaneous Spanish/English Translation
 
 
 
 
photo of Eugene Kim from blmurch Strategic planning http://meta.wikimedia.org/wiki/Strategic_planning_2009
Agenda for the evening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wikimedia Foundation Speakers ,[object Object],[object Object]

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Wikimedia 2009 Redux Bay Chi

Notas do Editor

  1. groups/answers forced integration: got 1,000,000 thrown at abuse midtration, b/c it all exploed. The day someone spread monkey fecus all over mhy group.l gargage characters.  "WHy does god make us poop." it's b/c poop is the devils candy.
  2. customer care, best: 83% Community Moderation: 98% - 95% started at 800 - 900 per day, 9,000. Growth in 2 years. 80% happen within first 5 - 10 minutes. community moderation: 10 in 30 seconds customer care: same in 23 hours.