The document discusses how different generations use technology and social media. It notes that millennials are constantly connected through tools like instant messaging, social networking profiles, and blogs. They are accustomed to multitasking and may not know their own phone numbers. Younger generations also tend to prefer communicating through text or social media rather than email. The document questions how companies can learn from newer generations' digital habits and what risks or opportunities these behaviors pose.

1. Google orbe googled…The Millennium generationand socialnetworks Maarten Cannaerts Knowledge manager, KBC ICT

7. idont mean too bother u but": Student Email and a Call for NetiquetteBy Denise D. Knight and NoralynMasselink I'm sorry that I am apparently an inconvenience to your precious time, but you are my advisor and I'm pretty sure it is your job to clarify any misunderstandings that I might have… maybe you should reconsider your role as an advisor….I thought communicating with an actual person might be more helpful than trying to search for one particular answer in twenty pages of information.

8. Smart! Innovative! Enthusiastic!

11. http://www.deloitte.com/view/en_US/us/Services/consulting/consulting-services/human-capital/article/fc5d28c44f101210VgnVCM100000ba42f00aRCRD.htm

14. The ‘Delete’ Generation? http://www.smartmobs.com/2009/08/30/the-delete-generation/

15. Children of the SKIgeneration? ( “spendingtheirkidsinheritance”)

16. Today: Who are they? Whatcan we learnfromthem? How do theynetwork and usesocialnetworking tools? What are dangersoropportunities?...

17. (by the way: whothinkshe/she is a member of this “younggeneration”?)

18. Who’sonfacebook?

19. Whouseslinkedin?

20. Whobenefitsfromlinkedin?

21. www.linkedin.com/in/maartencannaerts www.slideshare.net/maartencannaerts maarten.cannaerts@gmail.com

22. A crisis is a terrible thing to waste Barry Eichengreen

23. 1975 2006 26/12/2007

25. Whochecks e-mail everyday?

26. “E-mail is foroldpeople.”

28. FRAND, “The information age mindset” (2000)

29. A short quiz…

30. Computers ............are nottechnology

31. Internet ....................replacestelevision

32. … 90% does instant messaging, 20% has anownwebsite, 40% a blog, about 50% anonline profilepage. (TIRO)

33. Multitasking ..............is a wayof life

34. Less than 40% of -30 year old people know their own cell phone number http://www.collisiondetection.net/mt/archives/2007/10/quick_can_you_d.html

35. Frequent use of e-mail and SMS is more harmfulforyourintelligencethanusing soft drugs

36. “Infomaniaworsethanmarijuana”

38. Students Watch Lecture Videos in Fast Forward http://www.flickr.com/photos/ole/2701699545/sizes/l/

39. http://www.brainrules.net/attention

41. Continuous Partial Attention? ”The Tipping Point”… describes how researchers for Sesame Street determined what parts and how much of the show were actually registering with five-year-old kids. What they discovered was that, when presented with toys …, these children were able to play with toys and remember content from the show just as well as kids who just watched the show. http://www.randsinrepose.com/archives/2008/03/06/i_dont_multitask.html

42. (http://www.express.be) … notallowedto bringtechnological tools to meetings. These “topless meetings” are much more productive.

43. Doing ………………… is more important thanknowing

45. Experiment withgeographically spread team…

46. Connectivity and communication ...................................is essential, everywhere and always

47. http://gizmodo.com/5068119/for-a-quick-response-text-message-instead-of-voice-mail

48. http://www.wired.com/culture/lifestyle/magazine/17-08/by_media_diet

49. Trial and error Nintendo ...........is preferred to conventionallogic

51. My smmrholswr CWOT. B4, we used 2go2 NY 2C my bro, his GF & thr 3 :- kids FTF. ILNY, it's a gr8 plc http://news.bbc.co.uk/1/hi/uk/2814235.stm

52. 2 rdsdvrgdina wd & i, i took th 1 les travld by & ththsmde al thdifernc (Keith, UK, R. Frost) http://news.bbc.co.uk/1/hi/uk/2814235.stm

53. B&iw! Srry dak 2L8 b&: b& mtmnnwegebrde trui Rgns 8ter blyvnHkn: mstds 1st nr Oma, om ‘m te ltnmkn! Eerste Nederlandse literatuurprijs voor SMS taal

56. http://upload.wikimedia.org/wikipedia/en/a/a6/DOWNTOWN.jpg 700m, Dubai

57. Everymorning in Africa, a gazelle wakes up. Itknowsit must run fasterthan the fastestlionoritwillbe killed.

58. Everymorning a lionwakes up. Itknowsit must outrun the slowest gazelle oritwillstarve to death.

59. It doesn’t really matter whether you’re a lion or a gazelle. When the sun goes up, you’d better start running. (The world is flat, Thomas Friedman)

60. Ebayfor software development?

63. We are currently preparing students for jobs that don’t yet exist . . . (former Secretary of Education Richard Riley)

64. Viral marketing specialist Embedded lover Valorisationcoordinator Technology marketing analyst Digital media consultant E-marketeer Search-engineoptimiser Ambienttechnology expert

65. I don't know who invented water, but I know it wasn't the fish M. McLuhan

67. http://www.boingboing.net/2008/05/13/1939-marital-rating.html

68. http://www.boingboing.net/2008/05/13/1939-marital-rating.html

69. Are ourmillennialsreally different, orjustadapting more rapidly to a changingworld?

73. “ ” It is tough to makepredictions, especiallyabout the future.(Niels Bohr) http://upload.wikimedia.org/wikipedia/commons/9/94/Niels_Bohr_Albert_Einstein3_by_Ehrenfest.jpg

74. Can we learnsomethingfrom the things we seearoundus?

77. http://www.vuijlsteke.be/michel/cachebush.png

78. -> INTELLIPEDIA

79. …only 10% of the eligible user population is actuallyusingit, and middle management isn'tcomfortablewithit http://blogs.harvardbusiness.org/davenport/2008/06/is_intellipedia_the_answer_to.html

80. We shape our tools… …and then our tools shape us. M. McLuhan

81. Never confuse the map with the territory Empire of the Sun, J.G. Ballard

82. Never confuse the tools with what you want to accomplishby using them

83. -> It’s notabout the tools, it’sabout the peoplebehind the tools… (It’s notabout ‘facebook/linkedin’ or ‘sharepoint’ as a tool, it’sabout the way we are movingfromknowledge in repositories to socialknowledge in networks.)

85. Dr. Edward Weiler, on the loss of the Mars Landerbecause of a simpleerroronconversionbetweenmetric and English units. Peoplesometimesmakeerrors - The problemhere was not the error, it was the failure of NASA'ssystems engineering, and the checks and balances in ourprocesses to detect the error. That'swhy we lost the spacecraft.

86. We could have avoided the financial crisis if we had hadbetterknowledge management in the financialworld

87. MIT research shows that 40% of creative teams productivity is explainedby the amount of communicationthey have withothers to discover, gather, and internaliseinformation. http://www.theappgap.com/roi-of-being-social-at-work.html

88. Today’s complex problem solving requires multiple perspectives The days of Leonardo da Vinci are over. (E. Wenger)

89. News sharedwithmillionsgivesyounorealadvantage. (The toxicity of information: why reading newspapersmakesyoudumbernotsmarter)

90. (Mark Granovetter, 1973)

91. My favoriteWisdom of Crowdsquotes Mixed by Maarten Cannaerts Images: www.sxc.hu– “The wisdom of crowds” was writtenby James Surowiecki

92. There are four conditions that characterize wise crowds…

93. 1. Diversity of opinion (each person should have some private information, even if it’s just an eccentric interpretation of the known facts)

94. 2. Independence (people’s opinions are not determined by the opinions of those around them)

95. 3. Decentralization (people are able to specialize and draw on local knowledge)

96. 4. Aggregation (some mechanism exists for turning private judgments into a collective decision)

101. “Find experts, notdocuments”

106. Insideoroutside the company firewall? Processvspeople? Validation of results?

108. -> I wiki, Youwiki, we all wiki?

110. Information literacies?

111. Verba volent, scriptamanent?

112. Data is the pollution of the informationage. Bruce Schneier

114. What is lonelygirl’ssecret?

117. 80% claims havinggoodsearch-skills, butbarely 50% does qualitycontrolon the search results (Mediappro)

120. <http://plentyoffish.wordpress.com/2006/08/07/aol-search-data-shows-users-planning-to-commit-murder/> 17556639 how to kill your wife17556639 how to kill your wife17556639 wife killer17556639 dead people17556639 pictures of dead people17556639 killed people17556639 dead pictures17556639 photo of death17556639 death17556639 dead people photos17556639 photo of dead people17556639 decapatated

125. http://www.caror.org/Images/thank%20you.jpg www.slideshare.net/maartencannaerts http://www.diigo.com/user/maartencannaerts www.edublogs.be www.bloglines.com/public/maartencannaerts http://www.denayer.wenk.be http://www.kbc.com - www.kbc.be http://www.informatiewijzer.be http://www.opzoeknaarmezelf.be